HP Notebook pc User Manual page 8

Using System Diagnostics .................................................................................................................. 55
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 56
11 Backing up, restoring, and recovering .......................................................................................................... 57
Creating backups ............................................................................................................................... 57
Restore and recovery ......................................................................................................................... 60
12 Specifications ................................................................................................................................................ 63
Input power ......................................................................................................................................... 63
Operating environment ....................................................................................................................... 64
13 Troubleshooting and support ........................................................................................................................ 65
Troubleshooting .................................................................................................................................. 65
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Downloading a BIOS update ............................................................................................. 55
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 56
Creating recovery media to recover the original system .................................................... 57
What you need to know ..................................................................................... 57
Creating the recovery media ............................................................ 58
Creating system restore points .......................................................................................... 58
What you need to know ..................................................................................... 58
Creating a system restore point ........................................................................ 58
Backing up system and personal information .................................................................... 58
Tips for a successful backup ............................................................................. 59
What you need to know ..................................................................................... 59
Creating a backup using Windows Backup and Restore .................................. 59
Restoring to a previous system restore point .................................................................... 60
Restoring specific files ....................................................................................................... 60
Restoring specific files using Windows Backup and Restore ............................ 60
Recovering the original system using HP Recovery Manager ........................................... 60
What you need to know ..................................................................................... 60
Recovering using HP Recovery partition (select models only) ......................... 61
Recovering using the recovery media ............................................................... 61
Changing the computer boot order ................................................... 61
Wireless connection problems ........................................................................................... 65
Cannot connect to a WLAN ............................................................................... 65
Cannot connect to a preferred network ............................................................. 65
Current network security codes are unavailable ............................................... 66
WLAN connection is very weak ......................................................................... 66
Cannot connect to the wireless router ............................................................... 67
Network status icon is not displayed ................................................................. 67