11 Support; Contacting Support; Labels - HP Computer User Manual

11 Support

Contacting support

NOTE: To access the
If the information provided in this user guide or in the
questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For
worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
●
NOTE:
E-mail HP support.
●
Find support telephone numbers.
●
Locate an HP service center.
●

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:
your computer model: affixed to the bottom of the computer, located in the battery bay, or under the
service door.
Service label—Provides important information to identify your computer. When contacting
●
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your computer.
Component
(1)
(2)
46 Chapter 11 Support
Ubuntu Desktop Guide
When support chat is not available in a particular language, it is available in English.
All labels described in this section will be located in one of 3 places depending on
Serial number
Product number
, press the f1 key.
Ubuntu Desktop Guide
does not answer your