Owner Privileges; Roadside Service; Customer Assistance; Cadillac Online - Cadillac STS 2008 Customer Convenience/Personalization Manual

76880_08a_STS_GTK:STS 2007 A

Owner Privileges

To make your ownership experience
as satisfying and rewarding as
possible, we are proud to provide
you with Cadillac's exceptional
Owner Privileges, designed to
accommodate you anytime and
anywhere.

ROADSIDE SERVICE

1-800-882-1112
Roadside Service provides every
Cadillac owner with the advantage of
contacting a Cadillac advisor and,
when appropriate, a Cadillac-trained
dealer technician who can provide
on-site services:
• Towing service
• Battery jump-starting
• Lockout assistance
• Fuel delivery
• Flat tire assistance
Trip Interruption: If your trip is
interrupted due to a component
failure covered under warranty,
incidental expenses may be
reimbursed, including hotel, meals
and rental car.
Refer to Owner Manual for further information.
Driver Safety &
Information Security
5/11/07 4:15 PM Page 19
TM Courtesy Transportation: You may
also be provided with courtesy
transportation for warranted repairs,
including shuttle service for same-
day repairs and loaner transportation
for overnight repair.
Roadside Assistance and OnStar
(if equipped): Push the OnStar
button, the vehicle will send your
GPS location to the OnStar Advisor
who will speak to you, assess your
problem, contact Roadside
Assistance and relay your exact
location so you get the help you
need.
Roadside Service is also available to
Cadillac customers beyond the
warranty period for a charge.

CUSTOMER ASSISTANCE

1-800-458-8006
Should you need to ask a question,
make a comment, or request
additional information, the Cadillac
Customer Assistance Center is staffed
around the clock with professionals
to serve you.
Convenience
Personalization
When you call Cadillac Roadside
Service or Customer Assistance,
when possible, please provide the
advisor with:
• Your telephone number and
location
®
• Your Cadillac's location
• A description of the problem
• Vehicle Identification Number
• Year and model of your Cadillac
• Delivery date
• Current mileage

CADILLAC ONLINE

For more information about your
Cadillac, including access to the
Cadillac Owner Center at My
GMLink, visit www.cadillac.com.
Certain restrictions, precautions and safety
procedures apply to your vehicle. Please
read your Owner Manual for complete
instructions. All information contained herein
is based on information available at the time
of printing and is subject to change without
notice.
STS is a registered trademark of Cadillac
Motor Car Division and General Motors
Corporation. Copyright 2007 by Cadillac
Motor Car Division. All rights reserved.
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