Blackberry 9360 Help Manual page 88

RIM Confidential and Proprietary Information - Approved Third Parties
Forward messages from a specific email folder to your smartphone, 59
Some messages no longer appear on my smartphone
If the application storage on your BlackBerry® smartphone is full or you have more than 65,000 email messages, PIN messages,
and text messages, your smartphone deletes the oldest messages from the message list. Your smartphone doesn't delete
saved messages.
If wireless email reconciliation is turned on and, in the message options, the Delete On field is set to Mailbox & Handheld,
email that you delete in the email application on your computer is also deleted from your smartphone.
A message, attachment, or Google Mail conversation is cut short or doesn't appear
Try the following actions:
• Wait for a short period of time. Your BlackBerry® smartphone receives long messages and attachments in sections.
•
If "More available" appears at the end of the message or attachment, press the
•
If part of a Google Mail™ conversation doesn't appear, press the
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the
attachment again.
Related information
Receive only the first section of long email messages, 61
Receive only the first section of long email messages, 61
The number of new or unopened messages is different than I expect
The number of new or unopened messages includes saved messages and filed messages.
If you have set your BlackBerry® smartphone to hide filed messages and you receive a new message from an email folder in the
email application on your computer other than your inbox, your smartphone files the message.
Related information
View filed messages, 60
Hide messages from the Messages application, 57
Hide filed email from the message inbox, 60
86
key > More or More All.
key > More of Conversation.