Polycom SoundPoint IP 335 Quick User Manual page 3

CALL RECORD ON/OFF
(Virtual Office Pro users only)
Call Record On/Off is available on
Virtual Office Pro users when the Call
Recording feature is set to record calls
On Demand.
1. To turn on Call Recording during a
call, press the More softkey to find
the CallRecrd softkey.
You will see a "Recording is On"
confirmation message on the phone
screen.
2. To turn Call Recording off, press the
Exit softkey, then press the More
softkey to find the CallRecrd softkey
again.
Once you press the CallRecord softkey,
you will see a "Recording is O "
confirmation message.
CALL QUEUE IN/OUT
(Call Queue Users Only)
Users can log in or out of their Call
Queues online:
1. Log into your Virtual Office Online
dashboard at
http://virtualoffice.8x8.com
2. Select the Call Queue you wish to log
in or out of from the top of the
screen. If you are not part of a call
queue this option won't be visible.
Another way to login or out of a call
queue is to dial 557. If you are not a
member of a call queue, you will hear a
message telling you that you are not a
member of any call queues.
SoundPoint IP 335 Quick User Guide for 8x8 Virtual Office Service. PM3501010
For more details, please see the Polycom SoundPoint IP 335 User Guide available at:
CUSTOMIZING YOUR PHONE
CONTACT DIRECTORY
To add a contact in your local phone
directory:
1. Press then select Features
then Contact Directory.
2. Press to enter a contact into the
phone's database.
3. Enter first name from the dial pad.
4. Press the Ok or Cancel softkeys to
accept or cancel changes.
5. Press the right arrow to display
the next eld in the contact's entry.
6. Repeat steps 2 through 5 to enter
last name and a unique contact
phone number (not already in the
directory).
7. Change the other fields as desired.
8. Press the left arrow to end data
entry.
9. Press the Yes or Cancel softkeys to
accept or cancel changes, then press
twice to return to the idle
screen.
Contacts can be easily added from
Call Lists. For more information, see
the CALL LISTS section.
To search for a contact:
1. Press then select Features,
then Contact Directory.
2. Using the dial pad, enter the first
characters for the last name.
For example, to find the first directory
entry with the last name starting with J,
press the 5 key once. Searches are not
case sensitive. Dial the successful
match from the resulting search screen.
To edit a contact:
1. Search for contact (see above).
2. Press the Edit softkey and make the
necessary changes.
3. Press the left arrow to end data
entry
4. Press the Yes softkey to accept your
changes, and then press
twice to return to the idle screen.
09/2013
http://www.8x8.com/Support/BusinessSupport/Documentation.aspx
VOLUME ADJUSTMENT
Press the volume keys to
adjust the call volume of the active
mode. Pressing these keys in idle state
adjusts the ringer volume.
RING TYPE
You can select different rings to match
your preferences and distinguish
between calls on lines.
To change the incoming ring:
1. Press , and then select
Settings > Basic > Ring Type.
2. Scroll to highlight the desired ring
type. Press the Play softkey to hear
it.
3. Press or the Select softkey to
accept the highlighted ring type, and
then press to return to the
idle screen.
AUDIBLE RINGER
You can select the default alerting
destination for incoming calls.
To change the audible ringer:
1. Press , and then select
Settings > Basic > Preferences >
Alerting Destination.
2. Scroll to highlight the desired alerting
destination for incoming calls.
3. Select the desired destination, and
then press to return to the
idle screen.
CALL TREATMENT
DISTINCTIVE RINGING /
You can set distinctive incoming ring
tones for different contacts in your local
directory.
To set a distinctive ring for a local
contact:
1. Press then select Features >
Contact Directory.
2. Search for the contact (see the
section).
CONTACT DIRECTORY
3. Press the Edit softkey, then scroll
down to Ring Type and press to
edit it.
,
4. Using or select the desired
ring tone.
5. Press the OK softkey to accept the
change, and then press twice
to return to the idle screen.
HEADSET MEMORY MODE
For frequent headset users, there is an
option to default all calls to the headset.
To enable Headset Memory Mode:
1. Press and select Settings
followed by Basic, Preferences,
Headset, and Headset Memory.
2. Scroll down to Enable and press
to select it, and then press to
return to the idle screen.
To disable Headset Memory Mode:
Repeat steps 1 and 2, but select
Disable.
To activate Headset Memory Mode
(if enabled):
Press twice. The headset icon will
flash.
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