Citizen PMU-2200II Service Manual
Citizen PMU-2200II Service Manual

Citizen PMU-2200II Service Manual

Line thermal printer

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Service Manual

LINE THERMAL PRINTER
PMU-2200II / 2300II
MODEL
Rev. 1.00 Issued on January 19, 2009

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Summary of Contents for Citizen PMU-2200II

  • Page 1: Service Manual

    Service Manual LINE THERMAL PRINTER PMU-2200II / 2300II MODEL Rev. 1.00 Issued on January 19, 2009...
  • Page 2 PMU2XXX Service Manual REVISION Rev. Date Page Comment 1.00 2009/1/19 Newly issued CITIZEN is a registered trade mark of CITIZEN HOLDINGS CO., LTD., Japan. CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., LTD., Japón.
  • Page 3: Table Of Contents

    PMU2XXX Service Manual CONTENTS INTRODUCTION............................3 1. DISASSEMBLY AND REASSEMBLY....................3 1.1 Tools Used............................3 1.2 Disassembly Procedure ........................4 1.2.1 Removing Board Main.......................4 1.2.2 Removing UNIT,MECHANISM ....................5 1.2.3 Removing UNIT, Paper Holder ....................10 1.2.4 Removeng BM Sensor......................16 1.2.5 Removeng SA PLATEN HILDER.....................18 2. Memory Switch Setting.........................19 3.
  • Page 4: Introduction

    PMU2200Ⅱ/2300ⅡSERIES Service Manual INTRODUCTION This manual describes the disassembly, reassembly, and maintenance procedures of the KIOSK printer PMU2XXX 1. DISASSEMBLY AND REASSEMBLY Notes the following items when maintaining the printer. • Do not disassemble, reassemble, or adjust the printer unnecessarily when the printer operation is satisfactory.
  • Page 5: Disassembly Procedure

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 1.2 Disassembly Procedure 1.2.1 Removing Board Main 1. Removing Cover IF Board Remove M3x6(ST) Screw. Remove Cover IF Board. Hook *Attention at reassembly Insert Cover IF Board up to the hooks. Cover IF Board M3x6 (ST) 2. Removing UNIT, Guide Paper Rear) M3x6(ST) Screw 、...
  • Page 6: Removing Unit,Mechanism

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Remove the four M3x6(ST) Screw、and Board Main. M3x6 (ST) Board Main *Attention at reassembly Note the direction of FPC (CN102). *Attention at reassembly Note the direction of FPC(CN107). 1.2.2 Removing UNIT,MECHANISM 1. Removeng AUT CUTTER Remove the four M3x6(ST thin head)Screw from the side.
  • Page 7 PMU2200Ⅱ/2300ⅡSERIES Service Manual 2. Removeng UNIT,MECHANISM Remove the two M3x6(ST) Screw remove UNIT,MECHANISM from Frame1(Frame1 2in). M3x6 (ST) UNIT, MECHANISM Hook Remove the two M3x6(ST) Screw M2x6(BT) Screw and.Cutter BK(Cutter BK 2in). M3x6(ST) Cutter BK (Cutter BK 2in) M2x6 (BT) 3.
  • Page 8 PMU2200Ⅱ/2300ⅡSERIES Service Manual *Attention at reassembly *Attention at reassembly Note the direction of FPC. Hang the cable of motor on the hooks. *Note that the MECHANISM C is different by PMU2200/2300 SERIES and PMU2200Ⅱ/2300ⅡSERIES. Even if externals are the same, they are not compatible. *Attention at reassembly The color of the coating is a black..
  • Page 9 PMU2200Ⅱ/2300ⅡSERIES Service Manual 3. Removeng SA,Spring Paper Roller Base style: Horizontal / Vertical back-mount Remove the two M3x8(ST) Screw and remove SA, Spring Paper Roller. M3x6(ST) M3x6(ST) SA, Spring Paper Roller SA, Spring Paper Roller Base style: Vertical front-mount Remove the two M3x4(ST) Screw and remove SA, Spring Paper Roller.
  • Page 10 PMU2200Ⅱ/2300ⅡSERIES Service Manual 4. Removeng Guide Paper Rear Guide Paper Rea r(Guide Paper Rear 58 2in / Guide Remove the two M3x6(ST) Screw and remove Paper Rear 60 2in). M3x6(ST) SA, Spring Paper Roller Guide Paper Rear (Guide Paper Rear 58 2in) (Guide Paper Rear 60 2in) *3-in is all common.
  • Page 11: Removing Unit, Paper Holder

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 1.2.3 Removing UNIT, Paper Holder 1. Removeng SA Plate Paper Holder Insert from left / Insert from right 1. Plate Paper Holder:Remove the two M3x6(ST) Screw. M3x6 (ST) M3x6 (ST) 2. Stopper Paper Plate:Remove M3x6(ST)Screw and WASHER,Nut M3. M3x6 (ST) WASHER Nut M3...
  • Page 12 PMU2200Ⅱ/2300ⅡSERIES Service Manual *Attention at reassembly The screw position and the direction of Plate Paper Holder and Stopper Paper Plate are different depending on the specification. (1) (2) (3) (3) (2) (1) Left side Right side Table Paper diameter ( Direction of paper insertion L: Insert from left ) Holder Left side Right side...
  • Page 13 PMU2200Ⅱ/2300ⅡSERIES Service Manual (1) (2) (3) (3) (2) (1) Left side Right side Table Paper diameter ( Direction of paper insertion R: Insert from right) Holder Left side Right side 2-in Holder position (*3in is all the same.) - - -...
  • Page 14 PMU2200Ⅱ/2300ⅡSERIES Service Manual (1) (2) (3) (3) (2) (1) Left side Right side Table Paper diameter ( Direction of paper insertion T: Insert from top) Holder Left side Right side 2-in Holder position (*3in is all the same.) Left side: -...
  • Page 15 PMU2200Ⅱ/2300ⅡSERIES Service Manual * E-Ring 5 position A is different according to Direction of paper insertion . Shaft Paper Holder 2in Table 2-in Model E-Ring 5 position E-Ring 5 position Model Left Right Horizontal 58mm PMU2200Ⅱ Horizontal 60mm PMU2210Ⅱ - Vertical Front 60mm PMU2211Ⅱ...
  • Page 16 PMU2200Ⅱ/2300ⅡSERIES Service Manual 2. Removeng PNE Sensor Insert from left/Insert from right Shaft Paper Holder 1. Remove M4x6(ST) Screw. Paper Holder *Attention at reassembly Put Plate Paper Holder and SA PNE Sensor between Shaft Paper Holder, and stop it with the screw. PNE Sensor Installed position is different depending on the specification.
  • Page 17: Removeng Bm Sensor

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 1.2.4 Removeng BM Sensor Base style: Horizontal / Vertical back-mount Position M1 Position M2 Position M1 Position M2 Remove M3x6(ST) Screw. Position M1 Position M2 *Attention at reassembly The screw hole is different because o f Position. Fix the hole for projection on Projection for fixation.
  • Page 18 PMU2200Ⅱ/2300ⅡSERIES Service Manual Base style: Vertical front-mount Position M1 Position M2 1. Remove the two M3x6(ST) Screw. 2. Remove SA PNE Sensor. M3x6 (ST) Position M2 Position M1 *Attention at reassembly Connect BM Sensor with CN109 of Board Main. Do not make a mistake because CN109 CN108 and CN109 are connectors of this type.
  • Page 19: Removeng Sa Platen Hilder

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 1.2.5 Removeng SA PLATEN HILDER Remove the two M3x6(ST) Screw from the side.And remove Unit SA PLATEN HILDER from Frame 1(Frame 1 2in). SA PLATEN HILDER M3x6(ST) Remove the two M3x6(BT) Screw. M3x6(BT) Holder2 Platen Unit (Holder2 Platen Unit 2in) Remove M2x4(BT) Screw and Fix Brade Fix Brade...
  • Page 20: Memory Switch Setting

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 2. Memory Switch Setting It is registered in the printer as follows by the option of the factory. They are different by the model, and not possible to change (1) Printer Name of the self-printing (2) Printer Name of the self-printing (3) Initial value However, the above-mentioned is unrelated to the function it.
  • Page 21: Troubleshooting

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 3. TROUBLESHOOTING Error Indication Paper end Paper out is detected in two steps: paper near-end and paper end. ERROR LED will light when the paper is empty. If paper end is detected, refill the paper. If the printer cover is open, a paper-end is detected.
  • Page 22 PMU2200Ⅱ/2300ⅡSERIES Service Manual Black Mark detection error (in Black Mark mode) When Black Mark cannot be detected even if a certain amount of paper feed is carried out for Black mark detection, a Black Mark detection error occurs. If black detection continues more than the specified period, a No Paper condition is assumed and the same error as No Paper is indicated.
  • Page 23: Troubleshooting Procedure

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with “2.2 Troubleshooting Guide”, and troubleshoot as described below. Find a trouble phenomenon in this column. If there are multiple phenomena, take all the Phenomenon corresponding items into consideration to locate hidden defective parts.
  • Page 24 PMU2200Ⅱ/2300ⅡSERIES Service Manual • Printing failure Phenomenon Cause Check Method Remedy No printing Faulty control PCB assy — Replace the control PCB assy. Failed contact/connection Check Re-insert thermal head of thermal head contact/connection connector. connector condition. Faulty thermal head — Replace the thermal head.
  • Page 25 PMU2200Ⅱ/2300ⅡSERIES Service Manual • Paper feed failure Phenomenon Cause Check Method Remedy Paper is not fed or Faulty connection of the Check the connector Connect the connector jammed. motor connector connection. correctly. Failed motor’s main unit Use tester or If the supply voltage is oscilloscope or other normal, replace the instrument to measure...
  • Page 26 PMU2200Ⅱ/2300ⅡSERIES Service Manual • Faulty auto cutter Phenomenon Cause Check Method Remedy No operation of Faulty connection of the Check the connecting Connect the connector auto-cutter auto cutter connector condition of the auto correctly. cutter connector. Failure in auto-cutter’s Use tester or If the supply voltage is main unit oscilloscope or other...
  • Page 27: Service Parts List

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4. SERVICE PARTS LIST Parts List for Mechanism PARTS No. DESCRIPTION REMARKS 2200 2211 2202 2300 2301 2302 2210 2212 2310 201 PF22‐SQxGx LT2223VQ(with Platen assy) UNIT,MECHANISM 2inch 202 PF22 CQxGx LT2223HQ(with Platen assy) 2inch ‐ 206 ZF44109-00F Cutter BK 2in 2inch 217 ZF44114-00F...
  • Page 28 PMU2200Ⅱ/2300ⅡSERIES Service Manual PARTS No. DESCRIPTION REMARKS 2200 2211 2202 2300 2301 2302 2210 2212 2310 SA, Spring Paper 32 ZF24103-00F Spring Paper Roller 2/3inch Roller 36 60-0194 Paper Roller(CBM1000) 2/3inch 248 ZF24116-00F Paper Holder Plate Paper Holder 2in 1(2) 1(2) 1(2) Insert from top:2...
  • Page 29 PMU2200Ⅱ/2300ⅡSERIES Service Manual PARTS No. DESCRIPTION REMARKS 2200 2211 2202 2300 2301 2302 2210 2212 2310 5 E17030-060F Screw.No.00,TFH(ST),M3x6(thin head) 2/3inch 7 E11130-060F Screw.PHT(ST),M3x6 2/3inch 8 E11720-060F Screw.PHT(BT),M2x6 2/3inch 16 E11720-040DF Screw.PHT(BT),M2x4(brack chrome) 2/3inch 23 E11730-060F Screw.PHT(BT),M3x6 Other Option Spare Knob:3 2/3inch 25 E11130-040F Screw.PHT(ST),M3x4...
  • Page 30: Exploded View Of Mechanism

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Exploded View of Mechanism 4.2.1 PMU2220Ⅱ/2210Ⅱ 2-inch mode Base style:Horizontal -29-...
  • Page 31: Pmu2211Ⅱ 2-Inch Mode Base Style:vertical Front-Mount

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.2.2 PMU2211Ⅱ 2-inch mode Base style:Vertical front-mount -30-...
  • Page 32: Pmu2202Ⅱ/2212Ⅱ 2-Inch Mode Base Style:vertical Back-Mount

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.2.3 PMU2202 /2212 Ⅱ 2-inch mode Base style:Vertical back-mount Ⅱ -31-...
  • Page 33: Pmu2300Ⅱ/2310Ⅱ 3-Inch Mode Base Style:horizontal

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.2.4 PMU2300Ⅱ/2310Ⅱ 3-inch mode Base style:Horizontal -32-...
  • Page 34: Pmu2301Ⅱ 3-Inch Mode Base Style:vertical Front-Mount

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.2.5 PMU2301Ⅱ 3-inch mode Base style:Vertical front-mount -33-...
  • Page 35: Pmu2302Ⅱ 3-Inch Mode Base Style:vertical Back-Mount

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.2.6 PMU2302Ⅱ 3-inch mode Base style:Vertical back-mount -34-...
  • Page 36: List Of Electric Parts

    PMU2200Ⅱ/2300ⅡSERIES Service Manua List of Electric Parts MARK DESCRIPTION PARTS NAME OPTION RS PA UB UPD703108GC-8EU-A Flash Memory S29AL016D70TFI020 EM636165TS-7G SDRAM M62050FP-DF0J ResetIC SN74LV32APWR CCMOS TC7WZ08FU(TE12LF) CCMOS SN74HCT273PWR HCMOS IC101 TC74LVX245FT(EL F) HCMOS IC102 SP232EEN I/F IC IC103 FT232RL I/F IC IC201 SN74LVC4245APWR CCMOS...
  • Page 37: Parts Configuration

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Parts Configuration 4.4.1 Main Control Board(Serial) -36-...
  • Page 38: Main Control Board(Parallel)

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.4.2 Main Control Board(Parallel) -37-...
  • Page 39: Main Control Board(Usb)

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.4.3 Main Control Board(USB) -38-...
  • Page 40: Main Control Board(Usb)

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 4.4.4 Main Control Board(USB) -39-...
  • Page 41: Circuit Diagram

    PMU2200Ⅱ/2300ⅡSERIES Service Manual 5. CIRCUIT DIAGRAM Main Control Board(CPU Circuit) -40-...
  • Page 42: Main Control Board(Port

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Main Control Board(port) -41-...
  • Page 43: Main Control Board(Other Common Part

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Main Control Board(Other Common part) -42-...
  • Page 44: Main Control Board(Interface Circuit On Serial, Usb

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Main Control Board(Interface Circuit on Serial, USB) -43-...
  • Page 45: Main Control Board(Interface Circuit On Serial, Parallel

    PMU2200Ⅱ/2300ⅡSERIES Service Manual Main Control Board(Interface Circuit on Serial, Parallel) -44-...

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Pmu-2300ii

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