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6-1-12, Tanashi-cho, Nishi-Tokyo-shi, Tokyo, 188-8511. Japan Tel: +81 (0) 42 468 4608 http://www.citizen-systems.co.jp CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan. CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón. Company names and product names in this manual are trademarks or registered trademarks of relevant companies.
Contents FCC Declaration of Conformity ............. 4 DECLARATION OF CONFORMITY ..........5 Compliance Statements ..............6 Safety Instructions ................ 7 1. Confirming the Accessories ............. 13 Included Accessories ..................13 Optional Accessories ..................13 External Appearance and Part Descriptions ......14 Front view of the printer ..................
FCC Declaration of Conformity We, the Responsible Party: Citizen Systems America Corporation 363 Van Ness Way, Suite 404 Torrance, CA 90501. USA Tel: (310) 781-1460 declares that the product: Trade Name: CITIZEN Product Name: Printer Model Number: PD-24 confirms to the following specifications:...
Product Type: Thermal Printer Model Name: PD-24 manufactured by : Citizen Systems (Jiangmen) Co., Ltd. 399 Jinxing Road, Jiangmen Guandong, 518122 CHINA in 2009, to which this declaration relates is in conformity with the following standards: EMC: EN 55022:2006, EN61000-3-2:2006,...
Compliance Statements FCC Compliance Statement for American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Safety Instructions The Symbols Instructions that must be followed to prevent any risk to the user and other people and any damage to property are indicated as shown below. The degree of risk and damage that will occur if a user operates the machine improperly by failing to obey any of the indicated instructions are categorized as follows.
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Safety Instructions Precautions to be followed when handling the printer Warning • Do not use the printer if it becomes hot, produces smoke or a strange smell, etc. as it could start a fire. Immediately switch off the printer and remove both the AC adaptor and/or battery pack, if installed.
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Precautions to be followed when operating the printer Warning • Be extremely careful not to touch the print head or serrated tear bar when replacing the paper. After printing, the print head can become hot and there is a danger of it burning your hand. Also, care should be taken when handling the cutter as it might cut your hand.
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Safety Instructions Precautions when using the battery pack Danger • Do not use any battery pack other than the specified type. Using a type other than the specified type may cause an explosion. • Use only the specialized charger. • Do not take it apart or modify it. •...
Precautions when using the charger (optional) Precaution • Do not modify the charger nor remove its cabinet. • Do not damage or modify the power cord. This may cause a short circuit or accident. • Do not drop the charger or apply a strong shock to it. •...
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Safety Instructions Precautions when using thermal paper (printing paper) Precaution When using thermal printing paper, take the following precautions. Thermal printing paper becomes discolored or degenerates, resulting in faint printing. • Do not put printed paper in bright light for a long period. •...
Confirming the Accessories Included Accessories After opening the package, confirm that the printer and the following standard accessories have been included. & AC adaptor & Sample Roll Paper & Battery pack (PD79930) (PD69910-2S) & User's Manual & AC adaptor use power cord (This Volume) (PD79912-0S for USA/CANADA) (PD79913-0S for EUROPE)
Before use External Appearance and Part Descriptions Front view of the printer (page 16) 1 FEED Button (paper feed) If it is pressed once, it feeds one line. If it is held down, it feeds approximately 300 mm (1 feet) then stops. But even if it is continuously held down, it feeds a specified length of paper then stops.
External Appearance and Part Descriptions 3 Serial Interface To receive data serially, connect the specialized RS-232C cable (option). 4 USB Interface To receive data from the USB interface, connect the specialized USB cable (option). 5 Strap Holder 6 Optical Receiver Receives data transmitted by infrared transmission.
Before use External Appearance and Part Descriptions LED panel 1 POWER LED 2 STATUS LED 3 ERROR LED Functions of the LED Each LED is illuminated continuously or flashing according to the status of the printer. The POWER LED and the STATUS LED emit either green, orange, or yellow, and the ERROR LED emits red in combinations that indicate the status of the printer.
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External Appearance and Part Descriptions LED Indicator Table POWER LED STATUS LED ERROR LED Printer Status (green, orange, yellow) (green, orange, yellow) (red) Printing standby status Steady Not on Not on (ONLINE) green During Bluetooth link Steady Not on green (green) During data reception Steady...
Before use External Appearance and Part Descriptions Inside the Printer 1 Paper Feed Roller This feeds the paper to the paper exit slot. 2 Paper Holder The roll paper is placed here. 3 Cover Open Sensor Switch Detects whether the roll paper cover is open or closed. 4 Paper End/Black Mark Detection Sensor Detects whether or not paper is loaded.
External Appearance and Part Descriptions Back of Printer 1 Power Switch Slide the switch towards you and hold it to turn on the power. Slide the switch towards you and hold it again to turn off the power. 2 Cut sheet paper insertion opening This opening is used to insert the cut sheet paper.
Printer Preparation Installing the Battery Pack This printer is powered by the accessory battery pack and an AC adaptor. Charge and use the battery pack after installing it in the printer. The battery pack is not charged when it is shipped from our factory. Be sure to charge it before using it for the first time.
Battery Pack Charging Method The battery pack installed in this printer can be charged by inserting the AC adaptor in the printer. Insert the AC adaptor power plug into an AC power outlet. Connect the AC adaptor to the printer after you have installed the battery pack in the printer.
Printer Preparation Battery Pack Charging Method Error indications during charging When normal charging is impossible because of problems with the printer or the battery pack or because of the surrounding environment, an error is indicated. (See page 17) Charging warning Charging error When the charging environment When there is a battery pack or...
Battery Pack Charging Method Charging with the External Charger Option This explains charging using a separately sold charger, but be sure to read the User’s Manual that comes with the charger before using it. Charging method Insert the charger’s power plug Power plug into an AC power outlet.
Printer Preparation About the Power Source Turning the Power On When you slide the power switch towards you and hold it, all LED’s turn on, and if the printer can print, the POWER LED glows steady green. After the POWER LED turns on, release the switch.
Loading the Paper The following types of paper can be printed by this printer. • Thermal roll paper • Thermal cut sheet paper (Copy thermal roll paper cannot be used.) • Thermal copy cut sheet paper Recommended Papers Cut sheet paper (Thermal paper, copy thermal paper) Min.
Printer Preparation Loading the Paper Loading Roll Paper Turn on the printer power and Cover open push the cover open buttons button with both hands to open the roll paper cover. Cover open button Paper Load the roll paper by aligning holder one edge of it against a paper holder as shown in the figure...
Loading the Paper Cover close Push the FEED button to feed location the paper and stop it at the printing start position. Holding the end of the roll paper, pull it toward you and Cover close location cut of surplus paper. Loading cut sheet paper Open the cover of the cut sheet paper insertion slot on the back...
Operating the Printer Connecting the printer to a PC or other communication device It is possible to select one of the following interface methods to receive printing data. 7 Serial interface: PC, PDA, handy terminal 7 USB interface: PC etc. equipped with a USB terminal 7 Infrared interface •...
Connecting the printer to a PC or other communication device Connecting with the Infrared Interface Direct the printer’s infrared port directly towards the infrared port of the device to be linked. • Data may not be received correctly when transmitted in direct sunlight, under fluorescent lamps, and in other areas with strong light.
Operating the Printer Connecting the printer to a PC or other communication device Connecting with a Cable Connecting with the RS-232C cable Use the separately sold specialized RS-232C cable (PD79921-0S). Precautions When Using the Connector Cable • Do not touch the metal portion of the cable connector once the other end is connected to the printer port.
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Connecting the printer to a PC or other communication device Connecting with a USB cable Use the separately sold specialized USB cable (PD79920-0S). Turn off the power to the printer and the device to be connected. Insert the connector of the cable straight into the USB port on the printer.
Operating the Printer Connecting the printer to a PC or other communication device Connecting with a Bluetooth Interface The Bluetooth interface is only available on a Bluetooth Version printer. Bluetooth is automatically selected in the factory. However, if you printer’s configuration has been changed, you may need to select it again using the interface selection mode.
Setting the Modes To enter one of the setting modes, press the relevant button whilst pulling the power switch towards you: Mode Button Combination Print mode FEED button (Self print mode, HEX dump print mode) Menu setting mode MENU button Interface setting mode FEED button + MENU button Self print mode...
Printer Settings Setting the Modes HEX Dump Print Mode With the paper loaded, hold Turn off the power to leave down the FEED button and power HEX dump print mode. switch. After all the LED have lit up, the POWER –...
Setting the Modes Menu Setting Mode Menu setting mode is the mode used to change the settings of the printer or return to the initial setting according to the usage environment. Setting is done using the buttons on the printer by a dialogue method while printing each item.
Printer Settings Setting the Modes Setting Procedure Menu button + power ON When the setting contents are changed, the STATUS LED flashes orange. Be careful at this time as Do you want to Printing the contents print out the default accidentally cutting off the of the present setting settings?
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Setting the Modes YES : MENU button NO : FEED button Exit : MENU+FEED button Setting Setting Media type change change Setting Setting Setting Print density change change change • Print pitch • Font style • Character set • International character •...
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Printer Settings Setting the Modes Setting contents printing Setting change procedure example printing example...
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Setting the Modes Menu Setting Table Top Menu Sub Menu Initial values Setting range Remarks Printer Media Type Thermal media Thermal media Selects media type. Settings Copy thermal media Print density –2 Sets printing density. The set –1 values differ according to the media type set by the paper setting.
If the printer is a Bluetooth settings Bluetooth* Cable IF version, the Bluetooth interface IrDA (Infrared Standard) is selected in the factory. IrCZ (Infrared Citizen) Cable IF auto Valid Invalid When set to Valid, the serial detection Valid interface will take priority when the cable is connected and the printer power is ON.
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DTR/DSR (Valid only for RS232C interface.) IrCZ Baudrate 9600 9600 Sets the communication speed 19200 of the Citizen infrared interface 38400 IrCZ stop bit 1 bit 1 bit Selects the stop bit of the 2 bit Citizen infrared I/F. Bluetooth mode*...
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Printer Settings Setting the Modes *1: Image generation speed If the image generation speed is set to "Fast", printing is performed faster than when it is set to "Normal." But when it has been set to "Fast", following restrictions apply. 1) When the page mode is designated, the "DEL"...
Setting the Modes Interface Selection Mode Press the power switch while pressing the MENU button and the FEED button to start IrDA Interface Selection Mode. When interface selection mode has been Flashing Steady (green) (red) started, the LEDs indicate the interface currently selected, as shown in the diagram opposite.
Appendix Care and Maintenance When paper is jammed inside the printer, remove the paper with tweezers etc. Clean dirt and paper powder from the paper feed roller and the printing head with a cotton applicator. If you conscientiously take care of it, you will be able to use it with ease. •...
Troubleshooting No malfunction may be indicated in the following situations. Check these points before considering malfunction as the cause of your problem. Problem Cause Solution Printer not operating • Printer is not turned on. • Turn on the power. • Battery pack voltage falls. •...
Appendix Specifications Printer Category Specification Printing Method Direct Thermal Print Width 104 mm (4.09 in.) Printhead Total Dot Count 832 dots Dot Pitch 8 dots/mm Resolution 203DPI Head life 50 million pulses (at printing rate of 12.5%, room temp., and density setting of 0) Durability 30km or more for 1P paper 2 sheets of copy paper (original + 1) 10km or...
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Normal printing mode (printing per line while receiving data) Page printing mode • Baud rate • Landscape mode Emulation ESC/P command compatibility + Citizen original command ESC/POS (supports only barcode commands) Font Characters Code ASCII 96 Characters International Characters (16 Languages + 1 Legal)
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Appendix Specifications Category Specification Infrared When the light transmitter/receivers on the communication printer and host are set so they are directly facing distance each other horizontally, and the angle of the host’s transmitter to the printer’s light receiver is ±15° vertically and ±15° to the right or left. IrDA: max.
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Specifications Category Specification Applicable UL60950 (3rd), CAN/CSA-C22.2No.60950 (3rd), standard FCC Part 15 Subpart B (Class B) EN60950-1, EN55022 (Class B), EN55024, EN61000-3-2, EN61000-3-3 Power consump- Battery: Rated voltage 7.2V, Rated amperage 2.0A tion AC adaptor: Rated voltage 8.0V, Rated amperage 2.0A Acoustic noise 55 dB(A) (by EN ISO 7779) External...
Appendix Interfaces Serial Interface Specifications Transmission method Two way serial communication Signal level RS-232C Baud rate 600/1,200/2,400/4,800/9,600/ 19,200/38,400/57 ,600/1 1,500 bps Data length 7 or 8 bit Start bit 1 bit Stop bit 1 bit, 2 bits Parity Even, odd, none Connector MD-S8100-10 (JST) Pin layout...
Interfaces Infrared interface IrDA method Transfer method Infrared transfer method Transfer wave Wave length peak 850 - 900nm infrared light Communication Baud rates 1 15,200, 57,600, 38,400, 19,200, 9,600bps conditions Data length 8 bit Stop bit 1 bit Parity None Communication Asynchronous/half duplex method...
Appendix Interfaces USB Interface Specifications Transfer method Complies with Universal Serial Bus Specification Transfer rate Compatible with 12Mbps (full speed) transfer rate Reception buffer 64 kB Connector CAM-D89 (Mitsumi Electric) Cable IAM-C17 (Mitsumi Electric) Pin Layout Pin number Signal code Signal name Function VBUS...
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