Assistive Listening Devices; Troubleshooting Guide - Unitron Moxi2 User Manual

Assistive listening devices

Listening in public places
Telecoils pick up electromagnetic energy and
convert it into sound. Your hearing aid's telecoil
option can help you listen in public places
equipped with telecoil compatible assistive
listening devices such as a loop system.
When you see this symbol, it means
that there is a loop system installed;
this loop system is compatible with
your hearing aid. Please contact your hearing
healthcare professional for more information on
loop systems.
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Troubleshooting guide

Cause
No sound
Not turned on
Low/dead battery
Poor battery contact
Battery upside down
Custom shells/domes
blocked with ear wax
Plugged microphone
shield
Possible remedy
Turn on
Replace battery
Consult your hearing
healthcare professional
Insert battery plus (+) side
up
Clean custom shells/
domes. See "Cleaning
your hearing aids." Consult
your hearing healthcare
professional
Consult your hearing
healthcare professional
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