Symbol PPT 2800 Series Product Reference Manual page 309

Problem
A message appears stating that
the PPT 2800 terminal memory is
full.
PPT 2800 is not communicating
with the desktop PC.
Beamed data does not transmit.
When receiving beamed data an
out of memory message appears.
The PPT 2800 does not accept
scan input.
Table 14-1. Troubleshooting (continued)
Delete unused memos and records. If necessary, save these
records on the computer.
If copying files to the terminal, adjust the memory allocation.
Select Start - Settings - System tab - Memory and adjust the
slider.
Remove programs no longer used. Select Start - Settings -
System tab - Remove Programs, select the unused program
and tap Remove.
Ensure the PPT 2800 is connected to the desktop PC via serial
cable, or is placed in a cradle connected to the desktop PC.
Confirm that the PPT 2800 and desktop PC are communicating
at the same baud rate.
Consult ActiveSync Help on the desktop PC.
Confirm that the terminals are 5" apart, and that the path
between the two devices is clear of obstacles.
Adjust the room lighting or move to a different location.
The PPT 2800 terminal requires at least twice the amount of
memory available as the data you are receiving. For example,
if receiving a 30K application, have at least 60K available.
Verify that the terminal is loaded with a scanning application.
See the System Administrator.
Check to be sure the bar code symbol is not defaced.
Stay within the proper scanning range.
Be sure the terminal is programmed to accept the type of bar
code you are scanning.
If you are expecting a beep on a good decode and don't hear
one, check that the application is set to generate a beep on
good decode.
If the PPT 2800 stops emitting a laser beam when you press the
trigger, check the battery level. When the battery is low, the
scanner shuts off before the terminal notifies you of the very low
battery condition.
Maintenance and Troubleshooting
Possible Solution
14-11