Initial Provisioning of F1000 WiFi
4
Phone
If you are using the phone for the first time, once the phone has
connected to the Internet successfully via the Access Point, the
F1000 will need to be provisioned with the latest configuration
and software. This process is automatic and will take several
minutes to complete. During this time, several status messages
such as downloading, decompressing will be displayed on the
phone's display. Once complete, the phone will power off.
Turn on the F1000 phone. The phone will use the same process
as previously described for connecting to Access Points.
5
Troubleshooting
These are the most common problems and solutions that
come up when starting to use the F1000 WiFi Phone with
Vonage service. If you are having trouble placing a phone call,
go through this checklist until your problem is solved:
I cannot make a phone call:
- Is the phone connected to an AP and registered with the
Vonage network?
If so, you will see the standby screen displaying your phone
number and Vonage logo. Key in the phone number to call
and press
.
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5
Troubleshooting
If the phone hasn't connected to an AP, refer to Section 3.1
("Connecting to Open Access Points") and Section 3.2
("Connecting to Protected or Specific Access Points") for advice.
If the phone has connected to an AP, but hasn't registered
with the Vonage Network, the following message will
appear "No Service Try Another AP. This may indicate
connection to an AP for which there is no Internet, or
possibly an AP that has filtering. Try connecting to another AP.
- If you purchased this WiFi phone from a retail store, you
need to activate your device at www.vonage.com/activate.
- Is there sufficient signal strength?
Check the Signal Bars in the top left
corner of the display. Move closer to
AP for better signal strength.
- Is the Keypad locked? If so, unlock by
pressing and holding
indicator disappears.
The phone cannot be switched on:
- Press
and make sure you hold it down for more than
2 seconds.
- If it still doesn't switch on, check your battery. Refer to Section 2,
"Insert the Battery", and if necessary, charge the battery.
Page 10
Strong
until the
Weak
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