Kodicom KSR816 User Manual page 65

3. Appendix
3. FAQ
7 Color of some camera videos are strange or videos are shown abnormally.
☞ Check if the camera connected to the system has a problem. Check to make sure the
camera is not damaged by trying another camera into a working video output.
☞ Check if the video system setting is the same with your camera system. Depending on
your region, the camera system can support either PAL, or NTSC. Depending on the
camera system, the video process can differ greatly, therefore it can be difficult to
recognize the video data if the video system setting is different from the camera system.
There are a lot of (screen) noise on the image.
8 ☞ Check if the video signal output from the camera has a problem.Check to make sure the
camera is not damaged by trying another camera into a working video output.
☞ Check if the video cable connecting the camera and KSR816 DVR is cut, cross-wired, or
shorted.
☞ Check if there is a high voltage wire around the video cable connecting the camera to
KSR816 DVR system. It can cause the noise problem to decrease video quality.
☞ Check if the video cable connecting the camera to KSR816 DVR system is the correct
video cable. When a normal power-supplying cable is used instead of the video cable,
screen noise can be generated.
Sometimes the system restarts itself.
☞ The system can restart itself due to watchdog function when any problem occurs to
9
KSR816.
The connected sensor is not operating.
☞ Check if the type of sensor in camera setting is the same with the connected sensor.
☞ Check if the system is set to use the sensor in recording schedule window in the recording
10
setting menu.
☞ Check if the power cable of the sensor is properly connected.
☞ Check if the signal cable of the sensor is properly connected.
The connected control device is not operating.
☞ Check if the system is set to use the control device in the camera setting menu.
☞ Check if the power cable of the controller is properly connected.
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☞ Check if the signal cable of the controller is properly connected.
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W W a a r r r r a a n n t t y y G G u u i i d d e e
The quality of this product is guaranteed by strict quality control processes and testing.
If the product becomes non operational the warranty may be in operation. The warranty period is
valid for1 year from the date of purchase.
W W a a r r r r a a n n t t y y G G u u i i d d e e
�
Check the Product Warranty Sheet to make sure it is still in effect.
�
Check the problem again and contact the dealer you purchased the unit from.
�
About product repair, exchange, or refund, we follow the "compensation regulation for
customer's loss" announced by "the Economic Planning Board". (Korea only)
W W a a r r r r a a n n t t y y
� If the product becomes non operational the warranty may be in operation. The warranty
period is valid for year(s) from the date of purchase.
�
Service fee and replacement parts will be charged in below cases:
1. Damaged the user's carelessness.
2. Damaged due to a natural disaster.
3. Damaged due to the user not following the instructions and cautions written in the user's
guide.
4. Damaged due to incorrect power voltage, and/or frequency being used.
5. If the Product Warranty sheet is expired.
6. Damaged due to an engineer not employed by KODICOM modifying the system.
�
If your system is damaged after the expiry of the warranty period, free repair service will not
be available. If you wish the system to be repaired, a service fee and replacement parts will
be charged.
P P r r o o d d u u c c t t W W a a r r r r a a n n t t y y
Product/ Model Name
Serial Number
Purchasing Dealer
Purchasing Date
Warranty Period year(s) from the purchasing date.
Name
Customer
Address
The Product Warranty Sheet will not be issued again.
▶
The Product Warranty Sheet must be filled on the same day as the
▶
product's purchase.
This document must be shown in order to receive the free repair service.
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ver.1.0(0408)E