Table 1 Solving Problems - Metrologic Optimus PDA SP5700 Series Quick Start Manual

Problem
Scan window is dirty
Object
scanning
Scanning application is
improperly opened
Your PDA
does not
Unreadable barcode
accept scan
Distance PDA and the
data input
objec too far or too close
PDA is not programmed
for the barcode
Scanning
aligned with a barcode
OptimusPDA
removed from the cradle
during
process
ActiveSync
Incorrect cable
does not
ActiveSync is incorrectly
operate
installed or configured
Connected as a Guest,
not by previously created
name
Volume level is very low
Sound is not
or turned off
audible
Dust fills the speaker
Characters
Program
incorrectly
does not
recognize
Character
handwriting
written on the wrong part
of the LCD

Table 1 Solving problems

Copyright © 2007
Metrologic, Inc.
OptimusPDA SP5700 Series User Manual
Cause
Clean scanner window with a soft, wet cloth.
moves while
Fix the object while scanning.
Tap on Start, then Settings → Control Panel,
and select the System tab to verify whether the
unit is loaded with a scanning application or not.
Scan engine cannot read damaged barcodes.
Adjust
approximately 6 inches, and try again.
Check whether your PDA is programmed to read
the type of barcode you are scanning.
beam not Angle the barcode at 45 degrees or place scan
beam against a barcode to use direct rays.
was
Insert you PDA into the cradle again.
communication
Verify cable is correct and is properly connected.
Install the ActiveSync program again.
Take the terminal out, then insert it the cradle
again and enter your name again.
Check the volume slider in Volume & Sounds
(Tap on Start → Settings → Control Panel) to
ensure the volume is at adequate level.
Clean the speaker.
are written To recognize handwriting input, characters must
be written carefully, in a certain way.
strokes are
Fix the letter recognizer.
6 2
Solution
the distance between
29 March 2007
Version 2.0
them at