WARNING:
If the information in these instructions are not followed ex-
actly, a fi re or explosion may result causing property damage,
personal injury or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other fl ammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualifi ed
installer, service agency or the gas supplier.
Tested by:
908-785e
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
www.regency-fi re.com
U31 Gas Insert
MODELS: U31-NG2 Natural Gas U31-LP2 Propane
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
www.hampton-fi re.com
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your build-
ing.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you
supplier, call the fi re department.
www.excalibur-fi re.com
Owners &
Installation Manual
cannot reach your gas
07/15/09
Need help?
Do you have a question about the U31-NG2 and is the answer not in the manual?
Questions and answers
My chimney does not turn on, and the pilot is one and there is electricity in the outlet
The FPI U31-NG2 may not be turning on despite the pilot being lit and electricity being present due to several possible reasons:
1. Gas Control Knob Position – Ensure the gas control knob is turned to the correct position for operation and not left in the "PILOT" position.
2. Thermocouple or Thermopile Issue – If the pilot is lit but the main burner does not ignite, the thermocouple or thermopile may not be generating enough voltage to open the gas valve.
3. Wiring Issues – Check that all wiring is correctly connected and enclosed to prevent electrical issues.
4. Remote Control or Wall Switch – If using an optional remote control, verify that it is functioning correctly and set to the proper mode.
5. Gas Supply – Ensure that the main gas supply is turned on and there are no blockages in the gas line.
If these steps do not resolve the issue, further troubleshooting or professional inspection may be required.
This answer is automatically generated