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8. Help
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
L The code may include "#" which is used for
certain features provided by telephone
companies. Change the code on the
answering machine to another number which
does not include "#".
Callers complain that they cannot send a
document.
L Your answering machine has run out of
recording tape. Rewind the tape to record
messages.
L You set the answering machine to only give a
greeting message.
8.3.7 Answering device (KX-
FP145 only)
I cannot retrieve recorded messages from a
remote location.
L Press the remote operation ID correctly and
firmly (page 38).
Messages in the mailbox do not play back.
L The mailbox password is wrong. Enter the
correct password.
– For mailbox 1 password, see feature #51
(page 47).
– For mailbox 2 password, see feature #52
(page 47).
The other party complains that they cannot
leave a voice message.
L The memory is full. Erase unnecessary
messages (page 37, 41).
8.3.8 If a power failure occurs
L The unit will not function.
L The unit is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
L Fax transmission and reception will be
interrupted.
L If delayed transmission (feature #25, page
45) is programmed and the start time is
passed during a power failure, transmission
will be attempted soon after power is
restored.
L If any fax documents are stored in the
memory, they will be lost. When power is
restored, a power down report will be printed
56
out stating which contents in the memory
have been erased.
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