SMA SUNNY TRIPOWER 12000TL-US Installation Manual
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SMA SUNNY TRIPOWER 12000TL-US Installation Manual

SMA SUNNY TRIPOWER 12000TL-US Installation Manual

Pv inverter
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PV Inverter
SUNNY TRIPOWER
12000TL-US / 15000TL-US / 20000TL-US / 24000TL-US
Installation Manual
AMERICAN ENGLISH
STP12_15_20_24TL-US-IA-en-11 | IMEN-STPTL-US | Version 1.1

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Summary of Contents for SMA SUNNY TRIPOWER 12000TL-US

  • Page 1 PV Inverter SUNNY TRIPOWER 12000TL-US / 15000TL-US / 20000TL-US / 24000TL-US Installation Manual AMERICAN ENGLISH STP12_15_20_24TL-US-IA-en-11 | IMEN-STPTL-US | Version 1.1...
  • Page 3 ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by SMA America, LLC and SMA Solar Technology Canada Inc. is under license. SMA America, LLC 3801 N. Havana Street Denver, CO 80239 U.S.A.

  • Page 4: Important Safety Instructions

    A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury. Symbol...
  • Page 5 SMA America, LLC Important Safety Instructions Warnings on this Product The following symbols are used as product markings with the following meanings. Symbol Description Warning regarding dangerous voltage The product works with high voltages. All work on the product must only be performed as described in the documentation of the product.
  • Page 6 The product contains no user-serviceable parts. For all repair and maintenance, always return the unit to an authorized SMA Service Center. Before installing or using the product, read all of the instructions, cautions, and warnings in this manual.

  • Page 7: Table Of Contents

    Scope of Delivery ...............16 Product Description..............17 Sunny Tripower ................. 17 Type Label and Additional Label ..........19 SMA Webconnect Data Module ..........20 485 Data Module ..............20 Arc-Fault Circuit Interrupter (AFCI)........... 20 SMA OptiTrac Global Peak ............. 21 SMA Grid Guard..............21 Mounting ..................22...
  • Page 8 Connecting the Inverter to the Network ........40 Registering the Inverter in Sunny Portal ........41 Changing the SystemTime and System Password....41 Changing Operating Parameters..........42 Activating and Setting SMA OptiTrac Global Peak ....42 Adjustable Parameters.............. 43 Disconnecting the Inverter ............44 10 Troubleshooting ................45 10.1 LED Signals................
  • Page 9 SMA America, LLC Table of Contents 12 Technical Data................66 12.1 DC/AC ..................66 12.1.1 Sunny Tripower 12000TL-US / 15000TL-US........66 12.1.2 Sunny Tripower 20000TL-US / 24000TL-US........68 12.2 General data................70 12.3 Protection Devices..............71 12.4 Climatic Conditions..............71 12.5 Features ..................71 12.6 Torques ..................
  • Page 10 Table of Contents SMA America, LLC STP12_15_20_24TL-US-IA-en-11 Installation Manual...

  • Page 11: Information On This Document

    This document is intended for qualified persons. Only qualified personnel are allowed to perform the tasks described in this manual (see section 2.2 "Skills of Qualified Persons", page 14). STSatz_Hinw_Weiterführende Informationen Additional Information Links to additional information can be found at www.SMA-Solar.com: Document title Document type Sunny Explorer...
  • Page 12 Complete designation Designation in this document SMA America Production, LLC SMA Solar Technology Canada Inc. SMA Speedwire Speedwire PV system System Sunny Tripower 12000TL-US / 15000TL-US / Sunny Tripower, inverter 20000TL-US / 24000TL-US SMA Connection Unit1000-US Connection Unit STP12_15_20_24TL-US-IA-en-11 Installation Manual...

  • Page 13: Safety

    For safety reasons, it is forbidden to modify the product or install components that are not explicitly STSatz_Best Verwend_Produkt ändern recommended or distributed by SMA for this product. The product may only be used in countries for which it is approved or released by SMA and the grid National approval and release operator.

  • Page 14: Skills Of Qualified Persons

    Safety SMA America, LLC The Sunny Tripower is not equipped with a transformer and therefore has no galvanic isolation. Do not use grounded PV modules with the Sunny Tripower. Only ground the mounting frame of the PV modules. If you connect grounded PV modules to the inverter, the error Insulation resistance >...

  • Page 15: Safety Precautions

    SMA America, LLC Safety Safety Precautions This section contains safety precautions that must be observed at all times when working on or with STSatz_Sicherh_Einleitungssatz the product. To prevent personal injury or property damage and to ensure long-term operation of the product, read this section carefully and follow all safety precautions at all times.

  • Page 16: Scope Of Delivery

    Scope of Delivery SMA America, LLC 3 Scope of Delivery Check the scope of delivery for completeness and any visible damage. Contact your specialty retailer if the delivery is incomplete or damaged. Figure 1 : Components included in the scope of delivery...

  • Page 17: Product Description

    SMA America, LLC Product Description 4 Product Description Sunny Tripower The Sunny Tripower is a transformerless PV inverter with two MPP trackers which converts the direct current of the PV array to grid-compliant three-phase current and feeds it into the utility grid.

  • Page 18: Symbols On The Inverter

    Product Description SMA America, LLC Symbols on the Inverter Symbol Explanation Green LED: inverter The green LED indicates the operating state of the inverter. Red LED: observe the documentation The red LED indicates an error. Read this document for instructions on how to correct the error.

  • Page 19: Type Label And Additional Label

    • Device-specific characteristics The information on the type label is required for both safe operation of the inverter and for customer support from the SMA Service Line. The type label must remain permanently affixed to the inverter. Symbols on the Type Label...

  • Page 20: Sma Webconnect Data Module

    SMA America, LLC SMA Webconnect Data Module In order to communicate with special SMA communication products or other inverters, the inverter is equipped with the SMA Webconnect Data Module as standard. With the SMA Webconnect Data Module you can use the Webconnect function and register your system in Sunny Portal.

  • Page 21: Sma Optitrac Global Peak

    PV modules. As a result, the optimum operating point for maximum power (MPP) changes constantly throughout the day. SMA OptiTrac allows the operating point of the inverter to follow the MPP precisely at all times. SMA OptiTrac Global Peak also means that the inverter can detect the presence of multiple maximum power points in the available operating range, such as can occur in partially shaded PV strings in particular.

  • Page 22: Mounting

    Mounting SMA America, LLC 5 Mounting Requirements for Mounting Requirements for the mounting location: WaHiw_Lebensgefahr durch Feuer oder Explosion Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. • Do not install the product on flammable construction materials.
  • Page 23 SMA America, LLC Mounting Dimensions for Wall Mounting: Figure 3 : Dimensions of the wall mounting bracket and dimensions of the drill holes in the inverter enclosure to prevent the inverter from being lifted off Installation Manual STP12_15_20_24TL-US-IA-en-11...
  • Page 24 Mounting SMA America, LLC Recommended clearances: Prescribed clearances ® Under certain conditions, the National Electrical Code specifies greater clearances. ® Ensure that the prescribed clearances in accordance with the National Electrical Code ® Paragraph 110.26 and Canadian Electrical Code CSA C22.1 are adhered to.
  • Page 25 SMA America, LLC Mounting Permitted mounting positions: ☐ Mount the inverter in a permitted mounting position. This will ensure that no moisture can penetrate the inverter. Make sure that the LEDs are always visible in order to identify LED signals.

  • Page 26: Mounting The Inverter

    Mounting SMA America, LLC Mounting the Inverter Additionally required mounting material (not included in the scope of delivery): ☐ At least two screws that are suitable for the surface ☐ At least two washers that are suitable for the screws ☐...
  • Page 27 SMA America, LLC Mounting Procedure: Danger of electric shock if electric cables or other supply lines are damaged by drilling • Before drilling, ensure that there are no electric cables or supply lines in the wall that could be damaged.

  • Page 28: Electrical Connection

    Electrical Connection SMA America, LLC 6 Electrical Connection Safety during Electrical Connection Danger to life due to electric shock when operating the inverter High voltages are present on the inverter and its components. Death or serious injuries can result from contact with live components.
  • Page 29 SMA America, LLC Electrical Connection SiHiw_Beschädigung des WR durch Feuchtigkeit_UL-Muffen verwenden Damage to the inverter due to moisture ingress during electrical installation • Never open the inverter when it is raining or snowing, or the humidity is over 95%. • For attaching the conduits to the enclosure, only use UL-listed rainproof or wet location conduit fittings complying with UL514B.

  • Page 30: Overview Of The Connection Area

    Electrical Connection SMA America, LLC Overview of the Connection Area 6.2.1 View from Below Figure 6 : Enclosure openings at the bottom of the inverter Item Designation Enclosure opening with filler plug for communication connection (diameter: 1 ⁄ in. (27.8 mm) to 1 ⁄...

  • Page 31: Interior View

    SMA America, LLC Electrical Connection 6.2.2 Interior View Figure 7 : Connection areas in the interior of the inverter Item Designation Connecting terminal plate for AC connection Switch for changing the language to English for service purposes Screw to release and attach the communication board...

  • Page 32: Ac Connection

    Electrical Connection SMA America, LLC AC Connection 6.3.1 Requirements for the AC Connection Additionally required material (not included in the scope of delivery): ☐ 1 metal conduit: 1 in. (25.4 mm) ☐ 1 UL listed rainproof or wet location conduit fitting: 1 in. (25.4 mm) Cable requirements: ☐...

  • Page 33: Connecting The Inverter To The Utility Grid

    SMA America, LLC Electrical Connection 6.3.2 Connecting the Inverter to the Utility Grid Requirements: ☐ All electrical installations must be carried out in accordance with the local standards and the ® ® National Electrical Code ANSI/NFPA 70 or the Canadian Electrical Code CSA C22.1.
  • Page 34 Electrical Connection SMA America, LLC 10. Open all safety levers of the connecting terminal plate right up to the stop. Risk of fire when connecting two conductors to one terminal If two conductors are connected to one terminal a fire might occur due to a bad electrical connection.

  • Page 35: Dc Connection

    SMA America, LLC Electrical Connection DC Connection 6.4.1 Requirements for the DC Connection The inverter has two inputs A and B. Requirements for the PV modules: ☐ All PV modules connected to one input must be of the same type.

  • Page 36: Connecting The Pv Array

    Electrical Connection SMA America, LLC 6.4.2 Connecting the PV Array Requirements: A means of disconnecting the inverter from the PV array must be present. ☐ ☐ The grounding of the PV system must be executed as per the specifications of Paragraph 690.41 ®...
  • Page 37 SMA America, LLC Electrical Connection Damage to the inverter due to moisture and dust intrusion Electronic components in the inverter can be destroyed or damaged as a result of dust or moisture intrusion. The enclosure openings are suitable for conduits of 1 in. (25.4 mm).

  • Page 38: Additional Grounding Of The Enclosure

    Electrical Connection SMA America, LLC Additional Grounding of the Enclosure The inverter is equipped with a grounding terminal with two connection points on the DC side for additional grounding (e.g. use of a grounding electrode). The ground terminal is yellow/green and identified as follows: •...

  • Page 39: Commissioning

    SMA America, LLC Commissioning 7 Commissioning Requirements: ☐ The circuit breaker must be correctly rated. ☐ A means of disconnecting the inverter from the PV array must be present. ☐ The inverter must be correctly mounted and closed. ☐ All cables must be correctly connected to the terminals.

  • Page 40: Configuration

    Cable requirements: ☐ Type of cable: 100BaseTx, CAT5 with S-FTP or S-STP shielding SMA recommends the cable type "SMA COMCAB-OUT-xxx" for outdoors, and the cable type "SMA COMCAB-INxxx" for indoors. The cables are available in the lengths xxx = 328 ft. (100 m), 656 ft. (200 m), 1,640 ft. (500 m), 3,280 ft. (1,000 m).

  • Page 41: Registering The Inverter In Sunny Portal

    If the router does not support DHCP, or if DHCP is deactivated, you can use the SMA Connection Assist to integrate the inverter into the network (see www.SMA-Solar.com). ☐ The Internet address, registration ID (RID) and identification key (PIC) for registration in Sunny Portal must be available (see the additional label on the inverter or the supplementary sheet with information on SMA Speedwire/Webconnect).

  • Page 42: Changing Operating Parameters

    4. Save the setting. Activating and Setting SMA OptiTrac Global Peak For partially shaded PV modules, you should activate SMA OptiTrac Global Peak and set the interval at which the inverter optimizes the MPP of the PV system. The basic procedure for changing operating parameters is explained in another section 2.

  • Page 43: Adjustable Parameters

    SMA America, LLC Configuration Adjustable Parameters You can change the following parameters for voltage and frequency monitoring with a communication product (e.g. Sunny Explorer) (also see user manual of the communication product at www.SMA-Solar.com). Name Value/Range Default value Voltage monitoring median maximum threshold 277.0 V to 332.4 V...

  • Page 44: Disconnecting The Inverter

    Disconnecting the Inverter SMA America, LLC 9 Disconnecting the Inverter Prior to performing any work on the inverter always disconnect it from all voltage sources as described in this section. Danger to life due to electric shock • Disconnect the inverter from the AC utility grid and secure against reconnection.

  • Page 45: Troubleshooting

    SMA America, LLC Troubleshooting 10 Troubleshooting 10.1 LED Signals The LEDs indicate the operating state of the inverter. Designation Status Explanation Green LED glowing The inverter is in operation. flashing The conditions for grid feed-in are not met. The inverter has reduced its output power due to excessive temperature.

  • Page 46: Event Messages

    Grid parameter unchanged Changing the grid parameters is not possible Installer code valid The SMA Grid Guard code entered is valid. Protected operating parameters have now been unlocked and you can adjust the parameters. The parameters will be automatically locked again after ten feed-in hours.

  • Page 47: Warnings And Errors

    If the line voltage is permanently within the permitted range and this message is still displayed, contact the SMA Service Line. 202 to 203 Grid fault The utility grid has been disconnected, the AC cable is damaged or the line voltage at the connection point of the inverter is too low.

  • Page 48: Grid Fault

    If the line voltage is permanently within the permitted range and this message is still displayed, contact the SMA Service Line. Grid fault The inverter is no longer in grid-parallel operation. The inverter has stopped feeding into the utility grid.
  • Page 49 The grid operator must approve changes to the operating parameters of the inverter. If the grid operator approves, discuss any changes to the operating parameters with the SMA Service Line. 1302 Waiting for grid voltage > Installation failure grid connection >...
  • Page 50 If the DC voltage is above the maximum input voltage of the inverter, ensure that the PV array has been correctly rated or contact the installer of the PV array. 3. If this message is repeated frequently, contact the SMA Service Line. STP12_15_20_24TL-US-IA-en-11 Installation Manual...
  • Page 51 SMA America, LLC Troubleshooting Event number Message, cause, and corrective measures 3501 Insulation resistance > Check generator The inverter has detected a ground fault in the PV array. Corrective measures: • Check the PV system for ground fault (see section 10.6, page 58).
  • Page 52 Event number Message, cause, and corrective measures 6001 to 6438 Self diagnosis > Interference of device The cause must be determined by the SMA Service Line. Corrective measures: • Contact the SMA Service Line. 6501 to 6511 Self diagnosis > Interference of device The inverter has switched off due to excessive temperatures.
  • Page 53 Corrective measures: • Contact the SMA Service Line. 9002 Installer code invalid The SMA Grid Guard code entered is incorrect. The operating parameters are still protected and cannot be changed. Corrective measures: • Enter the correct SMA Grid Guard code.

  • Page 54: Cleaning The Inverter

    Troubleshooting SMA America, LLC 10.3 Cleaning the Inverter Damage to the inverter due to the use of cleaning agents • If the inverter is dirty, clean the enclosure lid and the LEDs using clean water and a cloth only. 10.4 Cleaning the Fan 10.4.1 Cleaning the Fan at the Bottom...
  • Page 55 SMA America, LLC Troubleshooting 5. Remove the fan slowly from the inverter. 6. Release and remove the fan plug. Damage to the fan due to compressed air • Clean the fan with a soft brush, a paint brush, or a damp cloth only.

  • Page 56: Cleaning The Fan On The Left-Hand Side Of The Enclosure

    Troubleshooting SMA America, LLC 10.4.2 Cleaning the Fan on the Left-Hand Side of the Enclosure 1. Ensure that the inverter is disconnected from all voltage sources (see section 9, page 44). 2. Remove the ventilation grids left and right and clean them: •...
  • Page 57 SMA America, LLC Troubleshooting 7. Release and remove the fan plug. Damage to the fan due to compressed air • Clean the fan with a soft brush, a paint brush, or a damp cloth only. 9. Insert the plug of the fan into the pin connector until it clicks into place.

  • Page 58: Checking The Fans

    If there is no air coming out of the ventilation grids or the fans are making unusual noises, then presumably the fans have not been installed properly. Check the installation of the fans. If the fans were installed correctly, contact the SMA Service Line. 5. Select the Fan test or FanTst parameter and set to Off.
  • Page 59 • Determine the location of the ground fault via the ratio of the two measured voltages. • Eliminate the ground fault. If there is no ground fault and the message is still displayed, contact the SMA Service Line. Location of the ground fault The example shows a ground fault between the second and third PV module.

  • Page 60: Resetting The Operation Inhibition After Detection Of An Arc Fault

    Troubleshooting SMA America, LLC 3. Re-attach the DC protective cover. Tighten all four screws with an Allen key (AF 3) in the order 1 to 4 (torque: 31 lb-in. (3.5 Nm)). 4. Commission the inverter (see section 7 "Commissioning", page 39).

  • Page 61: Procedure For Receiving A Replacement Device

    In the event of a fault, your inverter may need to be replaced. If this is the case, you will receive a replacement device fitted with two transport lids. Prior to returning your inverter to SMA, you must replace the upper and lower enclosure lids of your inverter with the corresponding transport lids.
  • Page 62 Troubleshooting SMA America, LLC 5. Lift the lower transport lid up and off. 6. Remove all screws of the upper transport lid on the replacement device with an Allen key (AF 4). 7. Pull the upper transport lid forward and off.
  • Page 63 SMA America, LLC Troubleshooting 11. Pre-screw the upper enclosure lid from your inverter onto the replacement device using the six screws and the corresponding conical spring washers, and then tighten them in the sequence 1 to 6 (torque: 53 lb-in. (6.0 Nm)). The grooved side of the conical spring washer must face the screw head.

  • Page 64: Decommissioning The Inverter

    Decommissioning the Inverter SMA America, LLC 11 Decommissioning the Inverter Risk of injury due to the heavy weight Risk of injury when lifting the inverter, or if it is dropped The inverter is heavy (see section 12 "Technical Data", page 66). There is risk of injury if the inverter is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 65 SMA America, LLC Decommissioning the Inverter Risk of burns due to hot enclosure parts • Wait 30 minutes before disassembling the inverter. This will allow the enclosure to cool down and thus prevent burn injuries. 9. Remove the inverter by lifting it vertically up and off the wall mounting bracket.

  • Page 66: Technical Data

    Technical Data SMA America, LLC 12 Technical Data 12.1 DC/AC 12.1.1 Sunny Tripower 12000TL-US / 15000TL-US DC Input STP 12000TL-US-10 STP 15000TL-US-10 Maximum DC power at cos φ = 1 12,250 W 15,300 W Maximum input voltage 1,000 V 1,000 V...
  • Page 67 SMA America, LLC Technical Data AC Output STP 12000TL-US-10 STP 15000TL-US-10 Rated power at 277 V, 60 Hz 12,000 W 15,000 W Maximum apparent AC power 12,000 VA 15,000 VA Rated grid voltage 480/277 WYE 480/277 WYE AC voltage range 243.7 V to 304.7 V...

  • Page 68: Sunny Tripower 20000Tl-Us / 24000Tl-Us

    Technical Data SMA America, LLC Efficiency STP 12000TL-US-10 STP 15000TL-US-10 Maximum efficiency, η 98.2% 98.2% CEC efficiency, η 97.5% 97.5% 12.1.2 Sunny Tripower 20000TL-US / 24000TL-US DC Input STP 20000TL-US-10 STP 24000TL-US-10 Maximum DC power at cos φ = 1...
  • Page 69 SMA America, LLC Technical Data AC Output STP 20000TL-US-10 STP 24000TL-US-10 Rated power at 277 V, 60 Hz 20,000 W 24,000 W Maximum apparent AC power 20,000 VA 24,000 VA Rated grid voltage 480/277 WYE 480/277 WYE AC voltage range 243.7 V to 304.7 V...

  • Page 70: General Data

    Technical Data SMA America, LLC Efficiency STP 20000TL-US-10 STP 24000TL-US-10 Maximum efficiency, η 98.5% 98.5% CEC efficiency, η 97.5% 98.0% 12.2 General data Width x height x depth ⁄ in. x 25 ⁄ in. x 10 ⁄ (665 mm x 650 mm x 265 mm)

  • Page 71: Protection Devices

    12.3 Protection Devices DC reverse polarity protection short-circuit diode AC short-circuit current capability current control Grid monitoring SMA Grid Guard 3 Maximum permissible fuse protection 50 A Ground fault monitoring STP 12000TL-US-10 insulation monitoring: R > 417 Ω Ground fault monitoring STP 15000TL-US-10 insulation monitoring: R >...

  • Page 72: Data Storage Capacity

    Technical Data SMA America, LLC 12.7 Data Storage Capacity Daily energy yields 63 days Daily yields 30 years Event messages for users 250 events Event messages for installers 250 events STP12_15_20_24TL-US-IA-en-11 Installation Manual...

  • Page 73: Accessories

    Accessories 13 Accessories You will find the corresponding accessories and spare parts for your product in the following STSatz_Zubehör overview. If required, these can be ordered from SMA or your specialty retailer. Designation Brief description SMA order number 485 Data Module...

  • Page 74: Compliance Information

    • Consult the dealer or an experienced radio/TV technician for help. The user is cautioned that changes or modifications not expressly approved by SMA America, LLC could void the user’s authority to operate this equipment. IC Compliance This device complies with Industry of Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: •...

  • Page 75: Contact

    SMA America, LLC Contact 15 Contact If you have technical problems concerning our products, please contact the SMA Service Line. STSatz_Kontakt_Benötigte Daten We need the following data in order to provide you with the necessary assistance: • Inverter device type •...

This manual is also suitable for:

Sunny tripower 15000tl-usSunny tripower 20000tl-usSunny tripower 24000tl-us

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