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Chapter 6
This section is designed to help you quickly identify and solve issues dealing
with the inability to connect the BlueView 3D scanning system from a PC. While
the basic connections between the system and computer are straight forward,
things can get very confusing once integrated into a delivery system.
following approach attempts to test different potential causes in a way that
optimizes the debugging process.
Sonar + Pan & Tilt Connection Issues
The Sonar Head and Mechanical Pan & Tilt components run on nearly
independent but parallel networks. Each component has its own connector and
conductor sets for communications all the way back to the computer. This can
help isolated problems quickly since the only items shared are the DC power
supply, DC power lines, and SPT Cable.
troubleshooting components described further in this chapter.
Pan & Tilt Connection Issues
•
Connect with Test Cable
•
Change USB Ports
•
Verify USB Com Port
•
Reinstall P&T Drivers
•
Verify Auto-Pan/Tilt
•
Check Connectors
•
Check Power
Connect with Test Cable
If you are having trouble running the pan & tilt through a longer field cable or
an ROV system, hook the supplied test cable up between the pan & tilt and the PC.
If you are able to connect with the test cable, then the PC is configured properly
and the pan & tilt is probably working fine.
If you were not able to connect to the pan and tilt, go on to the next section
"Change USB ports"
© BlueView Technologies Corp
System Troubleshooting
37
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BlueView BV5000 User Handbook
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