Troubleshooting - D-Link DSL-2640BT User Manual

Troubleshooting

This chapter provides solutions to problems that might occur during the installation and operation of the DSL-2640BT. Read the following
descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the
screenshots on your computer will look similar to the following examples.)
1. How do I configure my DSL-2640BT Router without the CD-ROM?
Connect your PC to the Router using an Ethernet cable.
Open a web browser and enter the address
The default username is 'admin' and the default password is 'admin'.
If you have changed the password and cannot remember it, you will need to reset the Router to the factory default setting (see question 2),
which will set the password back to 'admin'.
Note:
Please refer to next section Network Basics to check your PC's IP configuration if you can't see the login window.
2. How do I reset my Router to the factory default settings?
Ensure the Router is powered on.
Press and hold the reset button on the back of the device for about one second.
This process would take about 1~2 minutes to complete.
Note:
Resetting the Router to the factory default settings will erase the current configuration settings. To reconfigure your settings, log in to the Router as
outlined in question 1.
3. What can I do if my Router is not working correctly?
There are a few quick steps you can take to try and resolve any issues:
Follow the directions in question 2 to reset the Router.
Check that all the cables are firmly connected at both ends.
Check the LEDs on the front of the Router. The Power indicator should be on, and the DSL and LAN indicators should be on as well.
Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password etc., are the same as the settings
provided by your ISP.
4. Why can't I get an Internet connection?
For ADSL subscribers, please contact your ISP to make sure the ADSL service has been enabled, and your ISP username and password are correct.
D-Link DSL-2640BT User Manual
Troubleshooting
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