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Defender Pro Widescreen DVR User Manual

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Summary of Contents for Defender Pro Widescreen DVR

  • Page 1 Pro Widescreen DVR User Manual...

  • Page 2: Warranty Information

    5. This warranty does not cover shipping costs, insurance, or any other incidental charges. 6. You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return Authorization number with return instructions. When returning the product for warranty service, please pack it carefully in the original box with all supplied accessories, and enclose your original receipt or copy, and a brief explanation of the problem (include RA #).

  • Page 3: Table Of Contents

    Table of Contents DEFENDER WARRANTY............................2 WHAT’S INCLUDED ...............................5 DISCLAIMERS ..............................5 BUTTONS & CONNECTIONS ..........................8 BASIC SETUP..............................10 Things to Consider Before Installation ......................10 Mounting the Cameras ..........................10 Wired Camera installation ........................11 Wireless Camera installation ........................11 CONNECTING ADDITIONAL DEVICES ........................12 Connecting a USB Mouse ........................12 Connecting a Monitor ..........................12...
  • Page 4 Table of Contents System Setup ..............................37 General Tab ........................38 User’s Tab ........................41 Version Tab ........................42 Advanced Setup .............................42 Maintain Tab ........................42 Events Tab ........................43 PLAYBACK ................................44 Playback ..............................44 Event Search ............................45 Playback Through DVR ..........................46 Computer Playback ..........................47 File Viewing ........................48 Software Functions......................49 NETWORK GUIDE ...............................50 Requirements ............................50...

  • Page 5: What's Included

    DEFENDER® does not endorse any DEFENDER® products for illegal activities. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that may occur while a DEFENDER® product is in use by the purchaser.

  • Page 6: Buttons And Connections

    Buttons and Connections DVR Back *May not be exactly as shown 10 11 Accepts up to Video Output HDMI Input Connect HDMI cable two monitors LAN Connection Connects to router VGA Input Connect VGA cable Connect to USB Input Connect USB drive USB Mouse Port USB Port (before power up)
  • Page 7 Buttons and Connections Remote Select 1-8 to display selected camera in Numeric Keypad full screen View ALL cameras Directional Arrows Navigate menus Search/find channels Audio/Search with audio-supported cameras (not included) Rewind Rewind footage Record Start recording Pause playback/starts Pause & stops seq mode Enter main menu / Menu Exit current menu...

  • Page 8: Basic Setup

    Each camera comes with 65ft of video/power wire. Please make sure that you mount the cameras no more than 195ft from the DVR. If longer wiring distance is required, extension cables can be purchased (21007/21008/21009) from your local re-seller or at www.defender-usa.com. •...

  • Page 9: Wired Camera Installation

    Basic Setup Wired camera installation Wireless camera installation Wireless Cameras - Pairing Press quickly Press quickly CH 1 CH 2 CH 3 CH 4 CH 1 CH 2 CH 3 CH 4 appears on the screen, disconnect the power supply from the camera and repeat PAIRING steps. Optimum range is150ft when signal is passing through walls or floors.

  • Page 10: Connecting Additional Devices

    Basic Setup Connecting additional devices Connecting a USB mouse • Plug USB mouse into top USB port on back of DVR. Connecting a TV/monitor Using RCA cable to TV 1. Connect the BNC to RCA connector to the top VIDEO OUT connection on the back of the DVR.

  • Page 11: Powering On Dvr

    2. Insert the small end of the power supply wire into the rear DC 12V port on the DVR. 3. After a few seconds the Defender splash screen will appear and the DVR will start up. 16CH DVR has on/off switch on back of unit.

  • Page 12: Main Menu

    Getting Started! Function Toolbar The Function Toolbar can be accessed 3 different ways: Right click the mouse anywhere on the screen. Left click to make a selection. To exit menu, move mouse away from menu and right click. Move mouse to the bottom of the screen and Function Toolbar will appear. Left click to make a selection. To exit menu, move mouse away from menu and right click.

  • Page 13: Function Toolbar

    Getting Started! Function Toolbar Setting Cruise: 1. Right click the mouse and select the PTZ icon from the Function Toolbar. 2. Select the channel that the PTZ camera is connected to. (The PTZ camera must already be configured.) ► 3. Click on the green arrow next to Zoom + 4.

  • Page 14: Function Toolbar Options

    Getting Started! Function Toolbar PIP Mode Picture In Picture (PIP) mode allows you to view camera 1 in full screen and up to two other camera channels (of your choice) as smaller screens in each corner of the screen. You must have at least 2 cameras connected to your DVR for PIP mode to function properly.

  • Page 15: Using The Keyboard

    Main Menu Using the Keyboard The keyboard is used when typing in passwords, dates and to label/name certain functions. This keyboard will appear multiple times when working with your DVR. 1. To select letters, left-click the mouse or press SELECT on the remote control. Selecting the SHIFT key on the keyboard changes the letters to lower case and displays additional characters.
  • Page 16 Main Menu Position This will determine where the camera name will be displayed when viewing your cameras. Changing the POSITION of the title: 1. Left click the POSITION drop down list. 2. Select the position where you would like the title to appear when viewing your cameras.

  • Page 17: Outputtab

    Main Menu Show Time Allows you to display the time while it is RECORDING and while it is in LIVE VIEW mode. The default setting has both time displays set to ENABLE. Changing how the TIME is displayed: 1. Left click the SHOW TIME and/or RECORD TIME drop down list. 2.
  • Page 18 Main Menu Output Tab VGA/HDMI Resolution Adjusting VGA/HDMI Resolution: 1. Select the VGA/HDMI Resolution drop down list. 2. Highlight the desired resolution. NOTE: The higher the resolution, the more space it will use on your HDD. 3. Click APPLY at the bottom of the screen to save your changes. Initial Device (Init.

  • Page 19: Privacy Tab

    Main Menu Privacy Zone Tab The Privacy Zone Tab allows you to have up to 4 privacy zones per camera. Privacy zones appear as black areas on a live view screen and are never recorded. Block out a portion of the scene from an individual camera such as a cash register or safe while still seeing the activity around the masked area.

  • Page 20: Schedule Tab

    Main Menu Pack Duration Choose the maximum length that each recorded video clip will be. This is for backup purposes. Setting PACK TIME: 1. Select the PACK TIME drop down list and choose the length of each recorded video clip (15, 30, 45 and/or 60 min). 2.
  • Page 21 Main Menu *Quickly copy your settings to other days of the week and/or channels: COPY settings from one day to other/all days: 1. Select the COPY drop down list and choose a day, i.e. Sun 2. Select the TO drop down list to select one or ALL days of the week. 3.

  • Page 22: Mainstream Tab

    Main Menu Mainstream Tab The Mainstream Tab allows you to customize the quality of your recordings. Here you can change the Resolution, the FPS (Frames per Second), the Bitrate, as well as enable audio recording if you have audio-enabled cameras. Resolution Measures the sharpness of the image.
  • Page 23 Main Menu Search This option allows you to search through your previously recorded footage and find footage recorded from particular dates and times. You can access the VIDEO SEARCH menu by pressing PLAY on the remote control, PLAYBACK on the FUNCTION TOOLBAR or going to the MAIN MENU and select SEARCH.

  • Page 24: Event Search Tab

    Main Menu Event Search Tab This DVR allows you to view the file list for each day that you have recorded footage. The file list allows you to see what type of recording it was (NORMAL, MOTION DETECTION), the date and time the footage was recorded, the size of the footage, as well as gives you the option to backup particular recorded events.

  • Page 25: Backup Tab

    Main Menu Backup Tab Your DVR allows you to backup footage to a USB device, USB HDD, or a USB CD/DVD burner and play it back on your computer. Backup footage to USB device: 1. Make sure a USB device or USB burner connected to the proper USB port on the back of the DVR.

  • Page 26: Network Tab

    Main Menu Network Tab The NETWORK SETUP menu allows you to configure all the settings necessary to view your DVR online. You can configure the way the DVR acquires an IP address, adjust which ports are used to communicate with the DVR, adjust your DNS as well as set your information for a DDNS account.
  • Page 27 Main Menu IP Address The numbers here represent the Internal IP address of your DVR. If your DVR is not properly connected to the router, the IP address will appear as 0.0.0.0 or 192.168.1.100. Acquiring an IP Address: 1. Make sure the DVR’s IP mode is set to DHCP. 2.

  • Page 28: Substream Tab

    Main Menu DNS1 & DNS2 Stands for Domain Name System and is for advanced network setup. DNS is used to convert common names into website IP Addresses. It is best to leave these settings as they are usually the same as in the router. Changing the DNS Address: 1.

  • Page 29: Email Tab

    Main Menu Email Tab The EMAIL tab allows you to set up your email so that you can receive notifications when alerts occur. The email schedule allows you to customize when email alerts will be sent. Setting up your EMAIL notifications on the DVR: Network Sub Stream Email...

  • Page 30: Ddns Tab

    Main Menu DDNS Tab The DDNS (Dynamic Domain Name Service) menu option allows you to set up a common name for the DVR instead of typing in an IP address. This feature is used if you have a Dynamic IP address from your ISP (Internet Service Provider) and the IP address is constantly changing.
  • Page 31 Main Menu 5. Select the BUZZER drop down list to set the length of the buzzer sound. 6. Click the channels at the bottom to record the channel when motion is triggered. 7. Click the POST RECORDING drop down list to set up the length of recording after motion has stopped. 8.

  • Page 32: Hdd Tab

    Main Menu Device This menu allows you to select and configure the HDD and PTZ camera (not included). HDD Tab This menu option gives you information about your HDD (Hard Disk Drive), allows you to enable overwrite mode, and format the hard drive and/or USB drive. •...

  • Page 33: Ptz Tab

    Main Menu Format USB Formatting the USB erases anything you have stored on your USB device. Before formatting, be sure to connect your USB device to a USB port. 1. Click the FORMAT USB button. 2. An alert screen will appear indicating "FORMAT WILL REMOVE ALL DATA FROM USB". Select OK to format the USB or CANCEL to prevent formatting.

  • Page 34: General Tab

    Main Menu System This menu option allows you to change system settings on your DVR. The settings you can change include: • Date and Time: Adjust date, time and daylight saving time • Password: Turn the password function on/off as well as change the password •...
  • Page 35 Main Menu By Week 1. Select the DAYLIGHT SAVING TIME drop down list and choose WEEK. 2. Select the START TIME drop down list and choose the month. 3. Select the drop down box below and select the week. 4. Select the drop down box below and select the weekday. 5.

  • Page 36: Users Tab

    Throughout the world there are two main video systems; NTSC and PAL. NTSC stands for National Television System Committee, and is used in parts of North America and Japan. PAL stands for Phase Altering Line and it is used in European countries. The DVR is automatically set to NTSC as DEFENDER® distributes DVRs primarily within North America.

  • Page 37: Maintain Tab

    Main Menu Enabling User Profiles: 1. Click the SEL box next to one of the Users (No. 2-7). 2. Click the EDIT button and a box will appear. 3. Left click in the box next to USERNAME and a keyboard will appear. 4.
  • Page 38 Note: A software update should only be done if a DEFENDER® representative recommends it. System UPDATE: 1. Download the upgrade files from www.defender-usa.com and put the files onto your USB flash drive. 2. Ensure the DVR is powered down. 3. Insert the USB flash drive into the back of the DVR and power up the DVR.

  • Page 39: Events Tab

    Main Menu Events Tab The EVENTS tab allows you to choose which alarms you would like set, adjust the length of time the internal buzzer will sound, as well as set email notifications. You can also have email alerts sent when motion is detected. Turn on EVENT ALARMS: 1.

  • Page 40: Playback Through Dvr

    Playback Playback through the DVR Click the file you have selected to view, and the footage will automatically play. Upon playing back the recorded footage, options at the bottom of the screen appear to manipulate the video. These options are also available on the remote control.

  • Page 41: Computer Playback

    Playback Computer Playback When you backup footage to a USB device, you can view the backed up footage on your computer. Viewing your footage from your computer allows you more options for manipulating the video as well as the ability to back up footage directly to your computer.

  • Page 42: Software Functions

    Playback Computer Playback Software Adding an entire FOLDER: 1. Select and select the folder containing your footage. 2. Highlight all of the files you would like to view and select OPEN. 3. Once you have selected OPEN, the video will play automatically. Removing a file: 1.

  • Page 43: Connecting Dvr To A Router

    Networking Guide NETWORKING CHECKLIST The DVR connected to a router. The router connected to the Internet. A PC or laptop that is connected to the same router as the DVR. The PC can be connected by a wired or wireless connection. Internet Explorer®...

  • Page 44: Finding Your Dvr's Ip Address

    Networking Guide Finding your DVR’s IP Address The DVR IP mode is set to DHCP by default. This means the DVR will automatically retrieve an IP address from the router that it is connected to. Unless your network requires a static IP address leave the DVR IP mode set as DHCP.

  • Page 45: Method1

    Networking Guide Method 1 (continued): 5. Change the ActiveX settings listed below. • Download signed ActiveX controls: PROMPT or ENABLED • Download unsigned ActiveX controls: PROMPT • Initialize and script ActiveX controls not marked as safe: PROMPT • Run ActiveX controls and plug-ins: ENABLE •...

  • Page 46: Viewing Dvr On Your Computer

    Networking Guide Viewing your DVR on your Computer Now that the computer is installed with the necessary ActiveX changes listed above, you are ready to start viewing the DVR using your computer. Open Internet Explorer and type the IP address of the DVR into the address bar using the following format: http://192.168.0.108 (sample IP only) then press ENTER.

  • Page 47: Option1

    DVR while at a remote location. This process is called PORT FORWARDING and you can find easy-to-follow video tutorials and instructions on how to complete the required steps at: Option 1 - http://www.http://defender-usa.com/support Option 2 - www.portforward.com PORT FORWARDING CHECKLIST The DVR connected to a router.
  • Page 48 1 STEP™ Remote Viewing Setup Software View your DVR footage remotely in minutes. 1 Step™ Remote Viewing Setup Software automatically connects your Defender DVR Security System for viewing online from anywhere in the world in 1 easy step. • Compatible with PC or Mac •...
  • Page 49 Insert your MANUAL & SOFTWARE CD and click on the "1 Step Remote Viewing" software link for Mac or PC ; the ™ software link is also available on our website at: http://www.defender-usa.com/1step • Follow the on-screen display instructions for installation. •...

  • Page 50: If You Cannot Connect

    8. A DSL modem is preventing the connection because it is on a different sub-network. Contact your Internet Service Provider to assist with bridging the modem and router together. Note: For Port Forwarding issues, please contact the DEFENDER technical support team. For issues ®...

  • Page 51: Logging Into Software

    Networking Guide DDNS (Dynamic DNS) Setup Instead of having to type in the IP address to access the DVR online, you can use DDNS to create an easy-to-remember website name. The DVR has a DDNS provider web address built into it. Configuring the DVR to work with DDNS: 1.

  • Page 52: Online Software

    Online Software Live Mode The LIVE tab at the top of the online viewing screen allows you to view the DVR in LIVE mode. Cycle through and view PTZ Camera Controls Opens PTZ control menu Display Prev/Nxt CH 8 or 16 cameras in quad screen mode Expands the camera Setup directions for the...

  • Page 53: Playback

    Online Software Other Mouse Options When you right click the mouse, a separate menu appears and allows you to perform the following functions: • Click on the screen. • Open/close individual windows A green box will appear around the window. •...

  • Page 54: Playing Back Footage

    Online Software Narrowing your Video Search: 1. Using the drop down list below the calendar, select the camera and type of footage you would like to search. 2. Select SEARCH and only the type of footage from the camera selected will be displayed in the list. Playing Back Footage When you press play, it may take a few minutes to load.

  • Page 55: Online Setup

    Online Software Playing Back Footage (continued) Stop All Playback: Stops playing all channels that have recordings. Stop All Menu: Stops all playback, stops all downloads, and stops all windows. Single CH View: Select to view one channel. Quad Screen View: Select to view 4 channels at once.
  • Page 56 Online Software Changing the title POSITION: 1. Left click the POSITION drop down list. 2. Select the position of the NAME on the camera screen. If you do NOT want the name to be displayed, set the position to OFF. 3.
  • Page 57 Online Software Record The RECORD option allows you to record from your computer. Here you can set which channel to record as well as set up a recording schedule and recording resolutions. Rec. Parameters Adjusting the DVR record parameters: 1. Select the REC PARAMETERS tab. 2.
  • Page 58 Online Software Network The NETWORK tab is your gateway to viewing your footage online and contains the DVR information you need to set up online viewing. Since you have already set up your networking viewing, the NETWORK menu can be used for reference purposes.
  • Page 59 Online Software Alarm Enable or disable motion detection, adjust the motion detection area as well as enable the alarm and the length of it. Motion To enable/disable the status of MOTION DETECTION for each camera: 1. Select the CHANNEL drop down list and choose the camera. 2.
  • Page 60 Online Software PTZ setup allows you to input information for a PTZ camera. (PTZ cameras not included). The information must be entered in the DVR to ensure compatibility with your PTZ camera. Input the PTZ information: 1. On the PTZ setup menu, select the channel the PTZ camera(s) are connected to. Input the proper information for your PTZ camera.
  • Page 61 Online Software DST stands for Daylight Saving Time. You can adjust the DVR to change its time for you when daylight saving time approaches, so you don’t have to go back and do it yourself. You can also customize when the DVR changes for DST. Turn the DVR DST on: 1.
  • Page 62 Online Software Users The USERS tab allows you to customize passwords and set different authority levels for other users. Authority settings: 1. Select the USERNAME you wish to change settings for. 2. The password status and information will come up in the list. 3.
  • Page 63 Online Software Advanced Adjust the device alarms for disk errors, video loss, or when your HDD is full. Events Enable ALARM settings: 1. Select the drop down menus to select whether the DVR alarm will sound when the HDD is low on memory or is not working properly or if there is video loss.
  • Page 64 Online Software Local Settings Save Paths You can select where to save the files you capture, record and back up on your computer. To change where the files are saved: 1. Click the (…) box next to the RECORD PATH area and a folder browse screen will appear. 2.

  • Page 65: Mobile Viewing

    ASee, available from your devices app store. This is free software and is compatible with our systems. All port forwarding must be done prior to using this app. *Please note: ASee+ and ASee pro are not compatible with Defender products Download from App Store: 1.
  • Page 66 Mobile Viewing From your iPhone ® 1. Open and Run the ASee application. 2. Select the setup icon in the bottom right corner of the screen. 3. Fill in the following information: Server IP: Input your DVR’s IP address. Port: Input the port you forwarded in the MOBILE setup.
  • Page 67 Mobile Viewing From your computer: 1. Connect your BlackBerry to your computer and open up the BlackBerry ® ® desktop manager. 2. Select the APPLICATION LOADER option from the main menu. From there, select the START button for adding/removing any applications to your BlackBerry ®...
  • Page 68 Mobile Viewing Android Viewing ™ From your Android phone: ™ The easiest way to download and install the Asee application is directly from your Android phone's marketplace. A ™ WI-FI network or 3G network must be available to your phone to download using this method. 1.

  • Page 69: Troubleshooting

    Troubleshooting • Ensure mouse is connected to the top USB port on the back of the DVR. Mouse is not working • Try connecting the mouse to a different USB port to ensure it is not defective. • Ensure the batteries are installed correctly. •...
  • Page 70 Troubleshooting • Confirm that the cameras are properly connected to the back of the DVR and to a power source. Cannot see all/one of the • If using the 4 to 1 power connector, make sure it is plugged into a power source camera(s) on the monitor and each of the cameras.
  • Page 71 Troubleshooting • Sometimes your router will not allow you to view the footage with your external IP address because the DVR is connected to the same router. Try typing the DVR's Cannot view online internal IP address in the address bar. footage using my external •...
  • Page 72 WWW.DEFENDER-USA.COM...

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