Troubleshooting - D-Link DIR-615 User Manual

Section 6 - Troubleshooting
Ths chapter provdes solutons to problems that can occur durng the nstallaton and operaton of the DIR-615. Read the followng descrptons
f you are havng problems. (The examples below are llustrated n Wndows
computer wll look smlar to the followng examples.)
1..Why.can't.I.access.the.web-based.configuration.utility?
When enterng the IP address of the D-Lnk router (192.168.0.1 for example), you are not connectng to a webste on the Internet or have to be
connected to the Internet. The devce has the utlty bult-n to a ROM chp n the devce tself. Your computer must be on the same IP subnet to
connect to the web-based utlty.
• Make sure you have an updated Java-enabled web browser. We recommend the followng:
• Internet Explorer 6 or hgher
• Mozlla 1.7.12 (5.0) or hgher
• Safar 3 or hgher
• Frefox 3.0 or hgher
• Verfy physcal connectvty by checkng for sold lnk lghts on the devce. If you do not get a sold lnk lght, try usng a dfferent cable or connect
to a dfferent port on the devce f possble. If the computer s turned off, the lnk lght may not be on.
• Dsable any Internet securty software runnng on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Frewall,
and Wndows XP firewall may block access to the configuraton pages. Check the help files ncluded wth your firewall software for more nformaton
®
on dsablng or configurng t.
D-Lnk DIR-615 User Manual

Troubleshooting

® XP. If you have a dfferent operatng system, the screen shots on your
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