SATO MB400i Operator's Manual
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SATO MB400i Operator's Manual

SATO MB400i Operator's Manual

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Operator Manual
For printer model:
MB400i / MB410i
Read this Operator Manual before and during usage of the above product.
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Summary of Contents for SATO MB400i

  • Page 1 Operator Manual For printer model: MB400i / MB410i Read this Operator Manual before and during usage of the above product. Keep this document handy for future reference.
  • Page 2 All rights reserved. No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO. The materials in this document are provided for general information and are subject to change without notice. SATO assumes no responsibilities for any errors that may appear.

  • Page 3: Table Of Contents

    Printing via the Optional Wireless LAN Interface..............4 - 9 Printing via the Optional Bluetooth Interface ................ 4 - 10 Optional LCD screen ......................4 - 11 Adjusting Display Contrast....................4 - 11 Printer Configuration......................4 - 12 Configuration Modes......................4 - 14 MB400i/MB410i Operator Manual...
  • Page 4 What To Do In Case Of......................7 - 2 Error Indicators ........................7 - 3 LCD Error Messages (WLAN Model Only) ................7 - 5 SATO Contacts ..................8 - 1 Sato Group of Companies ...................... 8 - 2 MB400i/MB410i Operator Manual...

  • Page 5: Technical Data

    Unit 1: Technical Data TECHNICAL DATA • Basic Specifications MB400i/MB410i Operator Manual Page 1-1...

  • Page 6: Basic Specifications

    5° to 122°Fahrenheit (-15° to 50°C) WLAN model 32° to 122° Fahrenheit (0° to 50°C) Storage Temperature 13° to 140°Fahrenheit (-25° to 60°C) Storage Humidity 20 to 80% RH, Non-Condensing Operating Humidity 20 to 80% RH, Non-Condensing Page 1-2 MB400i/MB410i Operator Manual...
  • Page 7 3 Inches Per Second (75 mm/s) in dispenser mode Dual color printing or high resolution modes reduce speed Resolution MB400i: 203 Dots Per Inch (8 d/mm) MB410i: 305 Dots Per Inch (12 d/ mm) Print Module (Dot Size) 0.0049 Inches (0.125 mm) Maximum Print Width 4.09 Inches (104 mm)
  • Page 8 Unit 1: Technical Data PRINTING LANGUAGE SATO Barcode Printer Language (SBPL) MB400 Compatible Command INTERFACES RS-232C Mini DIN (specified) Mini B Type Optical Coupling 3-Wire Cooked Mode Infrared communication (compliant with IrDA Standard Ver 1.2) Bluetooth Bluetooth Specification Wireless LAN Wireless LAN interface (IEEE 802.11b/g)
  • Page 9 PDF417 (ver 2.4) (Micro-PDF supported in SBPL v4.0) QR code (ver 8.1 incl. micro QR) Datamatrix code (ECC200) ver 2.0 MAXI code ver 3.0 Multi-row symbol (UPC-A/E, JAN/EAN, UCC/EAN-128. GS1 Databar (RSS-14) is compatible with CC-A/B/C) MAGNIFICATION 1 to 6 Times MB400i/MB410i Operator Manual Page 1-5...
  • Page 10 Antibacterial finishing for external cover and operative parts. Complies with JIS Z 2801 STANDARD PACKAGE, STARTER KIT, AND OPTIONAL ITEMS Standard Battery Pack Quick Guide Shoulder Strap Standard Package with Starter Kit Battery Pack AC Adaptor Quick Guide Shoulder Strap Page 1-6 MB400i/MB410i Operator Manual...
  • Page 11 (EN300 328 V1.4:2003-04), (EN301 489 V1.4.1:2002- 08), IDATSSSS Environment (RoHS) < 0.1% of Hexavalent chromium compounds, lead and its compounds, mercury and its compounds, polybromi- nated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) compounds < 0.01% Cadmium and its compounds MB400i/MB410i Operator Manual Page 1-7...

  • Page 12: Optional Accessories

    Unit 1: Technical Data OPTIONAL ACCESSORIES The MB400i/410i direct thermal printer is supported by many accessories to increase its flexibility. POWER ITEMS Figure 1-1, Spare battery pack Spare battery pack—having a spare pack reduces interruption during extended periods of printer operation.
  • Page 13 Unit 1: Technical Data Figure 1-3, Single slot battery charger Single-slot Battery Charger—use this to charge a battery pack without using the printer connected to an AC outlet. MB400i/MB410i Operator Manual Page 1-9...

  • Page 14: Portability Enhancements

    LCD on the front panel to display the status of wireless communication. Bluetooth Interface—allows printing via a Bluetooth connection. For more details about the optional accessories, consult the Interfaces section of the Basic Specifications table in this section of this manual, or consult your authorized SATO representative. Page 1-10...

  • Page 15: Overview

    Unit 2: Overview OVERVIEW • Overview MB400i/MB410i Operator Manual Page 2-1...

  • Page 16: Product Features

    Unit and the second identifies the page number. Page numbers begin with the numeral (1) one at the commencement of a new unit and ascends sequentially. This manual is intended to familiarize you with the basic features and operation of the MB400i/ 410i barcode printer in a short time.

  • Page 17: Safety Precautions

    This symbol indicates that the user should remove the AC cord by pulling the plug and not the cord. This symbol indicates that the user should NOT attempt to dis- mantle or service the product. MB400i/MB410i Operator Manual Page 2-3...
  • Page 18 If any of these should drop into the printer, immediately Liquids turn off the power and contact your nearest dealer or service center. Continued use creates a danger of fire or electric shock. Page 2-4 MB400i/MB410i Operator Manual...
  • Page 19 Continued use of such a cord creates the danger of fire or electric shock. • Never modify, excessively bend, twist, or pull the power cord. Doing so creates the danger of fire or electric shocks. MB400i/MB410i Operator Manual Page 2-5...
  • Page 20 (if you were using the AC Storage adapter as the power source). For safe maintenance or cleaning of the printer, make sure to remove the battery pack and the AC adapter from the printer. Maintenance Page 2-6 MB400i/MB410i Operator Manual...

  • Page 21: Setup

    Unit 3: Setup SETUP • Setup MB400i/MB410i Operator Manual Page 3-1...

  • Page 22: Unpacking The Printer

    Unit 3: Setup SETUP UNPACKING THE PRINTER Figure 3-1, Unpacking the printer OTES If any component shown here is missing, contact your nearest dealer or service center. An external battery charger is available separately. Page 3-2 MB400i/MB410i Operator Manual...

  • Page 23: Part Names

    Only the WLAN model comes with an LCD screen. OTES MB400i/MB410i series have an option to install a set of rubber boots to the exterior at the factory. The appearance is similar, except on two sides. This document shows the picture of the printer without the rubber boot installed.
  • Page 24 Unit 3: Setup Label guide stopper Label width scale Label guide Label guide Platen RS-232C connector DIP switch USB connector Figure 3-3, Specific Parts Identification Label guide stopper Figure 3-4, Label Guide Stopper Page 3-4 MB400i/MB410i Operator Manual...

  • Page 25: Functions Of Various Parts

    Troubleshooting Section of this manual.) Battery life indicator Three LEDs indicate the amount of battery power remaining for (LED) the printer. (See Table: Hardware and Related, in the row: Indicators in Section 1 of this manual, Technical Data.) MB400i/MB410i Operator Manual Page 3-5...

  • Page 26: Charging The Battery Pack With A Charger

    The bat- tery may still be used, but the battery life may degrade over time. HARGING It takes about 1.5 hours for a fully discharged battery pack to return to a fully charged state. Page 3-6 MB400i/MB410i Operator Manual...

  • Page 27: Charging The Battery Pack With The Printer

    When the battery pack is fully charged, the battery indicator goes off. In the case of the MB400i/410i Wireless LAN interface model, the Battery Strength segments (See section, Operation and Configuration) on the LCD screen will appear when charging starts, and go off when charging is complete.

  • Page 28: Using The Battery Pack

    Figure 3-8, Inserting Battery Pack 2. Align the battery pack so that its metal terminals are facing forward. Insert the battery pack while pressing and holding the gray hook. (See hook in Figure 3-9.) Close the battery cover. Page 3-8 MB400i/MB410i Operator Manual...
  • Page 29 1. Unlatch the gray hook inside the battery compartment, to release the battery. The battery pack is released upwards. 2. To pull out the battery pack, make use of the tab that is attached to the top part of the bat- tery pack. MB400i/MB410i Operator Manual Page 3-9...

  • Page 30: Using The Shoulder Belt

    1. Thread the shoulder belt through the belt holes on the printer, from the outside to the inside. 2. Thread the end of the shoulder belt through the buckle, and adjust the length. * If the belt is not routed correctly, the printer may drop off. Page 3-10 MB400i/MB410i Operator Manual...

  • Page 31: Using The Optional Ac Adapter For Power

    (if it is not already fully charged). • The AC adapter set used for this printer is specific to this printer. Do not use it for other elec- tric equipment. MB400i/MB410i Operator Manual Page 3-11...

  • Page 32: Loading The Label Roll (Continuous Mode)

    Label guide stopper Figure 3-14, Adjusting Label Guide Stopper 2. While pressing the label guide stopper, slide the label guide to the width of the label roll being loaded. (Note the measurement on the inside of printer.) Page 3-12 MB400i/MB410i Operator Manual...
  • Page 33 4. Turn the label roll lightly by hand and confirm that it rotates smoothly. Otherwise, paper may not be fed correctly during operation. Close the dial cover. When replacing a label roll of the same width as that used previously, adjustment of the label guide is not necessary. MB400i/MB410i Operator Manual Page 3-13...

  • Page 34: Loading The Label Roll (Dispense Mode)

    For operating in the Dispense mode, the following label loading procedures apply. Dispense mode Linerless Label Label with perforation Figure 3-18, Dispense Mode Dispenser unit Figure 3-19, Adjusting Printer Until You Can See Red Platen Roller Page 3-14 MB400i/MB410i Operator Manual...
  • Page 35 Now, push the dark gray Cover Open/Close lever downward to release the cover. Label guide stopper Figure 3-21, Adjusting the Label Guide 2. While pressing the label guide stopper, slide the label guide to the width of the label roll being loaded. Note the measurement. MB400i/MB410i Operator Manual Page 3-15...
  • Page 36 3. Peel the first label on the top of the label. This step is unnecessary when a linerless label is used. Figure 3-23, Inserting Label Roll 4. Insert the label roll into the printer. Make sure the first label emerges from the bottom (not top) of the roll. Page 3-16 MB400i/MB410i Operator Manual...
  • Page 37 7. For linerless label with perforation, pull the label upward to tear along the perforated line. Ensure that the tear-off edge is just at the beginning of the red platen roller. Otherwise, re- load the label. MB400i/MB410i Operator Manual Page 3-17...
  • Page 38 Continuous mode, with the printer operations panel facing you, lift the Tear-off bar of the dispenser unit (where two arrow marks are imprinted) to move it downward toward you. In Continuous mode, the red platen roller will be visible. Page 3-18 MB400i/MB410i Operator Manual...

  • Page 39: Operation And Configuration

    Unit 4: Operation and Configuration OPERATION AND CONFIGURATION • Operation and Configuration MB400i/MB410i Operator Manual Page 4-1...

  • Page 40: Turning The Printer On Or Off

    Press and hold the POWER button. When the STATUS LED lights green, release the button P O W IN T Figure 4-2, Pressing Power Button to Turn Off TURNING THE PRINTER OFF Press and hold the POWER button again. When the STATUS LED goes off, release the button. Page 4-2 MB400i/MB410i Operator Manual...

  • Page 41: Setting The Dip Switches

    4. In order to determine how to set the DIP switches, use the table in the Enabling and Disabling Special Functions section of the Operating Modes chapter in this manual. 5. To adjust a DIP switch, push the white switch with either the end of a paper clip or a very small screwdriver. MB400i/MB410i Operator Manual Page 4-3...

  • Page 42: Performing A Test Print

    2. Set the printer DIP switch for User Test Print mode in the table in the Enabling and Disabling Special Functions section of the Operating Modes chapter in this manual. Page 4-4 MB400i/MB410i Operator Manual...
  • Page 43 A low battery condition may affect the print quality. Make sure the printer is running on AC or on a full battery during a test print. If any fault is detected, contact your SATO dealer or service center. Before asking for a repair, please read the Troubleshooting section of this manual.

  • Page 44: Printing Via The Rs-232C Interface

    Default RS-232 settings are 19,200 BAUD, no parity, 8 data bits, and one stop bit. To change them, you must refer to the programming manual, or use the MB400i/MB410i tools utility program and Windows print driver.

  • Page 45: Input And Output Signals

    2. Place the printer 7.9 inches (20 cm) away from the IrDA port of the computer or handy termi- nal. Adjust the printer position so that the center of its IrDA filter projects a 30° conical area, which contains the IrDA transceiver of the computer or handy terminal. MB400i/MB410i Operator Manual Page 4-7...

  • Page 46: Printing Via The Usb Interface

    3. Connect the other end of the USB cable to the connector on the PC or the handheld terminal. For the connector on the PC or the handheld terminal, see the manuals provided with that equipment. Page 4-8 MB400i/MB410i Operator Manual...

  • Page 47: Usb 1.1 Specifications

    PRINTING VIA THE OPTIONAL WIRELESS LAN INTERFACE To print using the Wireless LAN MB400i/410i, you need to have a properly configured wireless LAN set up. The next step is to configure the MB400i/410i to share the same network settings in order to establish communication.

  • Page 48: Printing Via The Optional Bluetooth Interface

    PRINTING VIA THE OPTIONAL BLUETOOTH INTERFACE To print using the Bluetooth-enabled version of MB400i/410i, you need to have a Bluetooth- enabled computing device. Then follow the following two steps.

  • Page 49: Optional Lcd Screen

    To adjust the contrast of the LCD, go into Maintenance mode. Use the FEED button to select options, and the PRINT button to confirm a selection. Now select the “Adjust LCD” option and then the Contrast “option.” Values cycle between 30 and MB400i/MB410i Operator Manual Page 4-11...

  • Page 50: Printer Configuration

    Normal Mode Closed User Test Print Closed Default Setting Opened Hex Dump Closed Font Download Closed Dispense Auto Print Opened Dispense Manual Print Opened Program Download Closed Set Head Check Opened Cancel Head Check Opened Page 4-12 MB400i/MB410i Operator Manual...
  • Page 51 PRINT KEY FEED KEY Normal Mode Closed User Test Print Closed Maintenance Mode Opened Hex Dump Closed Enable CRC (Digit Check) Opened Disable CRC (Digit Check) Opened Set Head Check Opened Cancel Head Check Opened MB400i/MB410i Operator Manual Page 4-13...

  • Page 52: Configuration Modes

    When in the Normal Mode the printer is online and ready for print activity. If print activity, downloading, or other interaction does not occur, the printer will go into the Sleep Mode and from there, into the Offline Mode. Figure 4-12, Normal Mode Page 4-14 MB400i/MB410i Operator Manual...

  • Page 53: Label Sensor Selection

    Send printer operation registration command from the host and select the desired label type. Print a label. Adjustment Power off and successful? disconnect cable. Yes / No Printer shuts down. Figure 4-13, Label Sensor Selection MB400i/MB410i Operator Manual Page 4-15...

  • Page 54: Dispense Mode

    Manual Dispense: (DSW = OFF, OFF, OFF, ON) + FEED + POWER Blinks green while setting. Flashes green when complete. Press POWER and return dip switches to their previous positions. Printer shuts down and exits Dispense Mode. Figure 4-14, Dispense Mode Page 4-16 MB400i/MB410i Operator Manual...

  • Page 55: Download Mode

    In XMODEM protocol, data is transferred block by block. Each starts with SOH(01h) and consists of 132 bytes such as block number (BLK) of 1 byte, complement of block number (_BLK), 128 bytes main data, and check sum (SUM) of 1 byte. MB400i/MB410i Operator Manual Page 4-17...
  • Page 56 NAK. This process repeats to the first block. EOT (04h) is sent from the sending end to receiving end at the end of all data transmission. After receiving EOT (04h), the receiving end returns ACK to terminate the sequence. Page 4-18 MB400i/MB410i Operator Manual...

  • Page 57: Font Download Mode

    Confirm the printer is standing by for data before sending. Printer shuts down. Send data. Flashes green while receiving data. changes from red to orange to green when writing data to Flash ROM. Figure 4-16, Font Download Mode MB400i/MB410i Operator Manual Page 4-19...
  • Page 58 Font Info Data + Font Printer to Host Data Info STORAGE OF CUSTOM DESIGNED CHARACTER STATUS DESCRIPTION ACSII TRANSFER Storage Ready Status Printer to Host Storage Completed Normally Printer to Host Storage Completed Abnormally Host to Printer Page 4-20 MB400i/MB410i Operator Manual...

  • Page 59: Online Command Mode

    Unit 4: Operation and Configuration ONLINE COMMAND MODE This function allows the selection of receiving command by using either standard SATO Barcode Printer Language (SBPL) or first generation MB400 compatible commands. The MB400 compatible command option should only be chosen if first generation MB400’s will be used along with the newer generation.

  • Page 60: Crc (Cyclic Redundancy Check) Mode

    Disable CRC Check: (DSW = OFF, ON, ON, ON) + Cover Open + FEED + POWER Flashes green when saving the Head Check setting. Flashes green when setting completed. Confirm setting is complete. Press POWER. Printer shuts down. Figure 4-18, CRC Check Mode Page 4-22 MB400i/MB410i Operator Manual...

  • Page 61: Sleep & Auto-Off Mode

    Sleep Mode. LED blinks green every 4 seconds. Send data or press key. No operator interaction or printer operation for 5 minutes. Error signal occurs and printer automatically switches itself off. LED terminates. Figure 4-19, Sleep & Auto-Off Mode MB400i/MB410i Operator Manual Page 4-23...

  • Page 62: Printing Procedure

    The number of sheets you can print is determined by the printer’s mode (continuous or dis- pense mode). • When printing linerless labels and you have torn the labels at a wrong place, stop the printing and follow the instructions on the next page to correct the print job. Page 4-24 MB400i/MB410i Operator Manual...

  • Page 63: Adjusting Printing For Linerless Labels

    Figure 4-22. The label is now aligned properly for printing to resume. 3. Press the PRINT button to return to the online state (STATUS LED lights green). You can now resume the print job. MB400i/MB410i Operator Manual Page 4-25...

  • Page 64: Choosing The Label Dispensing Mode

    (label paper/linerless label/ (Linerless label with (label paper) Journal paper) perforation) Figure 4-23, Available Modes and Options You can select Dispense mode for linerless labels by using the MB400i/MB410i utility. CONFIGURING DISPENSE MODE Table 4-1, Dispense Mode Settings TYPE OPERATION Auto Print Prints one label after receiving data and waits for peeling.

  • Page 65: Other Printer Modes

    In the Online command setting mode, the user can select the command or programming language the printer should use. MB400i/MB410i Operator Manual Page 4-27...

  • Page 66: Normal Mode

    TEST PRINT MODE 1. Enter Test Print mode as shown, by using the FEED and POWER buttons. 2. In order to start and stop Test Printing, press the FEED button. Page 4-28 MB400i/MB410i Operator Manual...
  • Page 67 Table 4-3, STATUS LED behavior in Test Print Mode Operational STATUS LED Action State ENTERING Orange Steady TEST PRINT MODE START OF Green Blinks TEST PRINT DURING Green Steady TEST PRINT END OF TEST PRINT MB400i/MB410i Operator Manual Page 4-29...

  • Page 68: Head Check Setting Mode

    When setting the Head Check options, the STATUS LED blinks green, and turns into a steady green signal upon completion of setting. Turn off the printer ONLY when the STATUS LED is a steady green light. Page 4-30 MB400i/MB410i Operator Manual...

  • Page 69: Online Command Compatibility Mode

    When setting the online command compatibility options, the STATUS LED blinks green, and turns into a steady green signal upon completion of setting. Turn off the printer ONLY when the STATUS LED is a steady green light. MB400i/MB410i Operator Manual Page 4-31...

  • Page 70: Offset Configuration Via Programming

    Unit 4: Operation and Configuration OFFSET CONFIGURATION VIA PROGRAMMING The following offset adjustments for the MB400i/410i printer are usually unnecessary. Almost all adjustments are electrical in nature due to the printer’s advanced self aligning and balancing design features. However, if you need to perform the adjustments, they can be sent as commands to the printer.

  • Page 71: Operating Modes

    Unit 5: Operating Modes OPERATING MODES • Operating Modes MB400i/MB410i Operator Manual Page 5-1...

  • Page 72: Enabling And Disabling Special Functions

    LAN inter- face CLOSE User test printing mode OPEN Head check (printing area) setting OPEN Head check disabled CLOSE Bluetooth HEX dump mode interface Wireless LAN inter- face OPEN CRC check enabled OPEN CRC check enabled Page 5-2 MB400i/MB410i Operator Manual...
  • Page 73 Never connect or disconnect interface cables (or use switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry in the printer/host and is not covered by warranty. MB400i/MB410i Operator Manual Page 5-3...
  • Page 74 Since the printer does not generate this signal, the RTS line must be held true (high) in order to allow communication. Perform this by connecting the RTS pin to the Clear- To-Send (CTS) signal (pin 5 of 25). Page 5-4 MB400i/MB410i Operator Manual...

  • Page 75: Cleaning And Maintenance

    Unit 6: Cleaning and Maintenance CLEANING AND MAINTENANCE • Cleaning and Maintenance MB400i/MB410i Operator Manual Page 6-1...

  • Page 76: Cleaning The Print Head

    Print Head Figure 6-2, Cleaning the Print Head 3. Remove power and battery, then wipe off any dirt on the print head using isopropyl alcohol. Never use thinner, benzene, or kerosene. Page 6-2 MB400i/MB410i Operator Manual...

  • Page 77: Cleaning The Platen And Dispenser Roller

    If the lever cannot be pushed downwards, first slide the dispenser unit downwards (see the red arrows), so that it returns to the continuous mode position. Paper sensor Platen Figure 6-4, Cleaning Under the Cover MB400i/MB410i Operator Manual Page 6-3...
  • Page 78 Unit 6: Cleaning and Maintenance Dispenser roller Figure 6-5, Cleaning the Dispenser Roller 3. Wipe off any dirt using isopropyl alcohol. Never use thinner, benzene, or kerosene. Page 6-4 MB400i/MB410i Operator Manual...

  • Page 79: Troubleshooting

    Unit 7: Troubleshooting TROUBLESHOOTING • Troubleshooting MB400i/MB410i Operator Manual Page 7-1...

  • Page 80: What To Do In Case Of

    Slanted text characters 1. Paper guide is 1. Retry with different label paper. Use positioned incorrectly only SATO-certified media for best print quality and minimal problems 2. Roller is dirty 2. Clean the platen and dispense roller (See Section 6: Cleaning and...

  • Page 81: Error Indicators

    Resume sending data. Blink (green) All modes Sleep mode Not in error. Low Clear the mode by every 4s power receiving data, consumption pressing a key, mode is active. opening or closing the cover. MB400i/MB410i Operator Manual Page 7-3...
  • Page 82 Not in error. * Contact your nearest dealer or SATO representative for support WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and the damage is not covered by warranty.

  • Page 83: Lcd Error Messages (Wlan Model Only)

    - Sensor malfunction or not set properly. (*2) Buffer Near Full Near Full error (Font 14x24 Dot) NEAR FULL - The buffer memory is nearly full. - Cancel the status to return to previous display. MB400i/MB410i Operator Manual Page 7-5...
  • Page 84 - Returns to normal status if print head cools down (*1) Electric field strength for wireless LAN is not displayed. (*2) Electric field strength for wireless LAN is displayed only when wireless LAN is set as interface. Page 7-6 MB400i/MB410i Operator Manual...

  • Page 85: Sato Contacts

    Unit 8: Sato Contacts SATO CONTACTS • SATO Group of Companies MB400i/MB410i Operator Manual Page 8-1...
  • Page 86 Fax: +41-44-954-84-09 Fax: +61-3-8814-5335 AMERICA, INC. Email: info@ch.satoeurope.com Email: enquiries@satoaustralia.com 1140 Windham Parkway, Romeoville, www.satoeurope.com www.satoaustralia.com Illinois 60446, U.S.A. Tel: +1-800-645-3290 • Extensive contact information of worldwide SATO operations Fax: +1-630-771-4210 can be found on the Internet at www.satoworldwide.com www.satolabeling.com...

This manual is also suitable for:

Mb410i

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