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ZyXEL Communications Prestige 100 User Manual

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Prestige 100
User's Manual
Version 3.0
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Summary of Contents for ZyXEL Communications Prestige 100

  • Page 1 Prestige 100 User’s Manual Version 3.0 & I CCESSING NTERNET NTRANET...

  • Page 2: Zyxel Limited Warranty

    ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts...

  • Page 3: Fcc Part 15 Information

    The contents of this book may not be reproduced (in any part or as a whole) or transmitted in any form or by any means without the written permission of the publisher. Published by ZyXEL Communications Corporation. All rights reserved. Note: ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.

  • Page 4: Information For Canadian Users

    installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 5 Industry Canada. The declarations of CE marking: The Prestige 100 has been approved for connection to the Public Switched Telecommunication Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user...

  • Page 6: Contacting Zyxel

    Eletro Magnetic Compatibility. Contacting ZyXEL If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation in one of the following ways: • Phone: In North America call between 8:00 AM and 5:00 PM...
  • Page 7 For European and Asian versions and related files, use the address: ftp.zyxel.co.at • Postal Service: You can send written communications to the following address: ZyXEL Communications Corporation 6, Innovation Road II, Science-Based Industrial Park Hsinchu, Taiwan 300, R.O.C. ZyXEL Communications Inc.

  • Page 8: Table Of Contents

    Contents ZyXEL Limited Warranty ii FCC Part 15 Information iii Information for Canadian Users iv Contacting ZyXEL vi 1 Introduction 1 Features 1 Ease of Installation 1 ISDN Basic Rate Interface (BRI) 1 Networking Protocol Support 2 Standard Phone Jack 2 Dial On Demand 2 Bandwidth On Demand 2 Network Management 3...
  • Page 9 Completing the Worksheet 10 Ordering Your ISDN Line 10 Collecting General Setup Information 11 Collecting ISDN Phone Line Information 12 Collecting Ethernet Setup Information 14 3 Installation 21 A Warning On Connection Cables 21 Connecting Your Computer and Your Prestige 22 Connecting the RS-232 Cable to your Prestige 22 Connecting an ISDN Line to your Prestige 22 Connecting a Telephone/Fax to your Prestige 23...
  • Page 10 Telecommuting 59 Dial-In Server Application 60 Default Dial-In Setup 61 Dial-In Users Setup 65 More on CLID 67 7 TCP/IP Configuration 69 IP Subnet Mask 69 LAN-to-LAN Application 70 Remote Node Setup 71 Static Route Setup 73 8 Filter Configuration 77 About Filtering 77 Prestige’s Filter Structure 78 Configuring a Filter Set 79...
  • Page 11 Diagnostic 99 Backup Configuration 102 Restore Configuration 103 Software Update 103 Command Interpreter Mode 104 Call Control 104 Call Control Parameters 105 Blacklist 106 Budget Management 107 12 Troubleshooting 109 Problems Starting Up the Prestige 109 None of the LED's are on when you power up the Prestige 109 Connecting the RS-232 cable, cannot access the SMT 109 Problems With the ISDN Line 110 The ISDN initialization failed 110...

  • Page 13: Introduction

    A/B Adapter in Europe), extensive Network Management, and the latest security features. Features The Prestige 100 is packed with a number of features that give it the flexibility to provide a complete networking solution for almost any user. Ease of Installation The Prestige is a self-contained unit that is quick and easy to install.

  • Page 14: Networking Protocol Support

    the Prestige supports a full range of switch types. The switch type depends on the CO (Central Office) switch your ISDN line is connected to. Please see Chapter 13 for more information on North American, European, and Asian ISDN firmware and switch types supported by the Prestige.

  • Page 15: Network Management

    Network Management The Prestige supports menu-driven network management via an RS-232 or Telnet connection. The Prestige is also equipped with a Call Detail Record (CDR) to help analyze and manage your telephone bill. DHCP Support (Dynamic Host Configuration Protocol) DHCP (Dynamic Host Configuration Protocol) allows you to dynamically and automatically assign IP address settings to hosts on your network.

  • Page 16: Applications For Your Prestige

    Applications For Your Prestige Some applications for the Prestige include: Internet Access The Prestige supports the TCP/IP protocol, which is the language used for the Internet. It is also compatible with access servers manufactured by major vendors such as Cisco and Ascend. Internet Single User Account (SUA) For a small office environment, the Prestige offers a Single User Internet Account from an ISP (Internet Service Provider).

  • Page 17: What This Manual Doesn't Cover

    If you have questions about using either one, refer to the manual for the product. Other Resources For more information about the Prestige 100 check the following sources: • Prestige 128/100 Quick Start Guide. • Prestige Support Disk.

  • Page 18: Packing List

    • One LAN straight cable (white tag). • One Prestige Support Disk. • One Prestige 128/100 Quick Start Guide. • This Prestige 100 User's Manual. Additional Installation Requirements In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige.
  • Page 19 • A computer equipped with communications software configured to the following parameters: • VT100 terminal emulation. • 9600 Baud rate. • No parity, 8 Data bits, 1 Stop bit. After the Prestige has been successfully connected to your network, you can make future changes to the configuration by using a Telnet application.
  • Page 20 8 Introduction...

  • Page 21: Before You Begin

    Before You Begin To ensure successful installation of your Prestige, we strongly recommend that you carefully follow the steps outlined in Chapters 2 and 3. These chapters are designed as a guide for you to collect the necessary information about your ISDN phone line, and the LAN which you will be connected to.

  • Page 22: Completing The Worksheet

    Figure 2-1 Installation Guide Completing the Worksheet Before you continue locate the worksheet at the end of this chapter. This information worksheet has been provided to help you get through setup and installation of your Prestige as easily as possible. Ordering Your ISDN Line If you do not have the ISDN line installed already, we suggest that you order it from your telephone company as soon as possible to...

  • Page 23: Collecting General Setup Information

    information in this section to place the order (see Chapter 13 for information on provisioning your ISDN line). If you have already installed your ISDN line, you can check the following section to make sure that you can use all the features of your Prestige. 1.

  • Page 24: Collecting Isdn Phone Line Information

    • Route IP Field - For Internet access, you will need to enable the Route IP Field. Please see Chapter 4 for more details on configuring your Prestige for Internet access. You have now collected all of the general setup information you need.
  • Page 25 • B Channel Usage - Determine which connection is appropriate for your B channel and check the corresponding option on the worksheet. If your Prestige is the only device using the ISDN line, then configure B Channel Usage to ‘Switch/Switch’ so that your device will use both B channels to communicate.

  • Page 26: Collecting Ethernet Setup Information

    Collecting Ethernet Setup Information • Ethernet Interface - The first step is to determine the type of Ethernet interface you will be using on the Prestige. There are two options: AUI or UTP. Record the interface type onto the worksheet. If you have a 10Base2 (BNC), you should choose AUI.
  • Page 27 IP Subnet Mask Number of Host ID’s Number of Bits 255.255.255.224 255.255.255.255 Before You Begin 15...
  • Page 28 Prestige Setup and Installation Worksheet General Setup Information • System Name (for identification purposes) : _______________________________________ • • Protocol Routing: ___TCP/IP ISDN Setup Information • • Switch Type (check one): ___AT&T 5ESS NI-1 ___AT&T Point to Point ___AT&T 5ESS Multipoint ___Northern Telecom NI-1 ___Northern Telecom Custom ___DSS1...
  • Page 29 • 1st Telephone Number: _______________________________________ • • Analog Call (check one): ___Phone1 ___Phone2 ___DOVBS • 1st SPID Number: _______________________________________ • 2nd Telephone Number: _______________________________________ • • Analog Call (check one): ___Phone1 ___Phone2 ___DOVBS • 2nd SPID Number: _______________________________________ DSS1 ISDN •...
  • Page 30 • Outside Line Prefix Number: _______________________________________ • PABX Number (S/T Bus Number): _______________________________________ • • Incoming Number Matching: ___MSN ___CDSA ___Don’t Care • • Analog Call Routing: ___A/B #1 ___A/B #2 ___Ignore • • Global Analog Call: ___Accept ___Ignore 1TR6 ISDN: •...
  • Page 31 • Outside Line Prefix Number: _______________________________________ • PABX Number (S/T Bus Number): _______________________________________ • • Incoming Number Matching: ___EAZ ___Don’t Care • • Analog Call Routing: ___A/B #1 ___A/B #2 ___Ignore Ethernet Setup Information • • Ethernet Interface (check one): ___AUI ___UTP •...
  • Page 32 20 Before You Begin...

  • Page 33: Installation

    Installation This chapter outlines how to connect your Prestige to the LAN and ISDN line. A diagram of the rear panel of the Prestige is shown below. Refer to this diagram to identify all of the ports on your device when you attempt to make the various connections. Figure 3-1 Rear Panel Diagram A Warning On Connection Cables Several of the connection cables (RS-232, ISDN line and Ethernet...

  • Page 34: Connecting Your Computer And Your Prestige

    the correct cable for each connection; otherwise, your Prestige could be damaged. Connecting Your Computer and Your Prestige For the initial setup of your Prestige, you must use RS-232 and communication software to configure the Prestige. After the Prestige has been successfully installed, you can modify the configuration through a remote Telnet connection.

  • Page 35: Connecting A Telephone/Fax To Your Prestige

    Connecting a Telephone/Fax to your Prestige If you wish, you can connect a regular telephone, fax machine, or a modem to your Prestige to be used for analog calls just like a normal phone line. It should be noted that this is optional and is not required for you to run other applications using your Prestige.

  • Page 36: Connecting A Power Adapter To Your Prestige

    • Crossover cable (red tag): Connect your Prestige to your computer directly without a hub. • AUI The AUI port (the connector with 15 pins) is used to connect the Prestige to a 10Base5 (thicknet) network. If you have a 10Base2 network using BNC connectors and thin coaxial cables, you will need a transceiver between the AUI port and the 10Base2 cabling.

  • Page 37: Powering On Your Prestige

    ISDN: LNK - This LED indicates that the Prestige has an ISDN line connected to the WAN interface and it has been successfully initialized. ISDN: B1 and B2 - These LEDs are on if there is an active WAN session on that channel or if that channel is making or receiving a call.
  • Page 38 Figure 3-3 Power on Messages If you press ENTER, the Prestige will display a login screen and ask you to enter the password as shown in below: Figure 3-4 Login Screen Enter the default password, ‘1234’ to get into the Main Menu of System Management Terminal (SMT).

  • Page 39: Navigating Through The Smt

    Navigating Through the SMT The SMT (System Management Terminal) is the interface that you use to configure your Prestige. Several operations that you should be familiar with before you attempt to modify the configuration of your Prestige are listed below: •...

  • Page 40: Smt Summary

    • Saving Your Configuration. You can save your configuration by pressing ENTER at the message: ‘Press ENTER to confirm or ESC to cancel’: Saving the data on the screen will take you in most cases to the previous menu. The SMT main menu is shown below: Figure 3-5 SMT Main Menu SMT Summary This section summarizes all major SMT Menus:...

  • Page 41: General Setup

    Menu Title Description Remote Node and Remote Dial-in User. Dial-in User Setup Setup Remote Dial-in User. Prestige has eight Remote Dial-in Users. Filter Set Configuration Setup filters to be used in Menu 3 and Menu 11 to provide security, call control, etc. System Security Setup security related parameters.

  • Page 42: Isdn Setup

    3. Contact Person’s Name - Enter the name (up to 8 characters) of the person in charge of this Prestige, e.g., Peter Housel. The Location and the Contact Person fields are optional. ISDN Setup Menu 2 is for you to enter information about your ISDN line. Different telephone companies deploy different types of switches for ISDN service.
  • Page 43 switch; repeat until you see the correct switch type. The Prestige will not be able to place or to receive calls if the wrong switch type is specified. If you are not sure, contact your telephone company to confirm the exact switch type. 2.

  • Page 44: Dss1 & 1Tr6 Isdn

    DSS1 & 1TR6 ISDN Figure 3-8 Menu 2 - ISDN Setup for DSS1 Figure 3-9 Menu 2 - ISDN Setup for 1TR6 1. Switch Type - This field is fixed as DSS1 or 1TR6. 2. B Channel Usage - This field is fixed as Switch/Switch. 3.
  • Page 45 field should be no longer than 19 digits for the number and 5 digits for the Subaddress. The Subaddress is only available for DSS1. 4. A/B Adapter 1 & Subaddress - Enter the telephone number and subaddress assigned to the A/B Adapter 1 (POTS port 1) call for the Prestige.
  • Page 46 Adapter 1 call when there is a match for the A/B Adapter 1 subaddress. Or it will be answered as A/B Adapter 2 call when there is a match for the A/B Adapter 2 subaddress. If A/B Adapter 1 or 2 subaddress is specified, then the analog call will not be answered.

  • Page 47: Tcp/Ip Ethernet Setup And Dhcp

    check the ISDN line. If the loop-back test fails, please note the error message that you receive and take the appropriate troubleshooting action. Figure 3-10 ISDN Loop-back Test Screen TCP/IP Ethernet Setup and DHCP Menu 3 is used to enter Ethernet related information as seen below: Figure 3-11 Menu 3 - Ethernet Setup Installation 35...
  • Page 48 If you are setting up your network for the first time, please read Chapter 4 Configuring for Internet Access before proceeding. The chapter contains important information on how to assign IP addresses for your network. 1. Ethernet Interface - The Prestige supports two types of Ethernet connections, the AUI (15-pin) or the connection for the 10BaseT network (looks like a bigger telephone plug).
  • Page 49 5. Size of Client IP Pool - Gives the size of the block of addresses reserved for DHCP address assignment. The Prestige itself uses the first address in the block, and the remaining addresses in the pool are assigned to clients. 6.
  • Page 50 When you are finished, press ENTER at the message: ‘Press ENTER to Confirm...’ to save your selections, or press ESC at any time to cancel them. 38 Installation...

  • Page 51: Configuring For Internet Access

    Configuring for Internet Access Menu 4 of the SMT allows you to configure Internet access on one screen. Before you configure the Prestige for Internet access, you need to collect the following information from your ISP (Internet Service Provider). • IP address of the ISP’s gateway (optional). •...

  • Page 52: Ip Addresses And The Internet

    Figure 4-1 Internet Access IP Addresses and the Internet Conventionally, the Internet (with a capital I) refers the large-scale interconnected networks across the world that was originally developed by the US Department of Defense. The Internet uses exclusively the TCP/IP protocols. The term “internet” (lower case i), however, refers to any interconnected networks using any protocol.

  • Page 53: Internet Access Configuration

    For this reason, it is recommended that you choose your network number from the above list. You can obtain your IP address from the IANA, from an ISP, or assigned from a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks.
  • Page 54 Figure 4-2 Menu 4 - Internet Access Setup 1. From the Main Menu, enter ‘4’ to go to ‘Menu 4 - Internet Access Setup’ as seen above. 2. ISP’s Name - Enter the name of your Internet Service Provider, e.g., myisp. This information is for identification purposes only.
  • Page 55 6. My Password - Enter the password associated with the login name above. Please note that this login name/password pair is only for the Prestige to connect to the ISP’s gateway. When you use TCP/IP applications, e.g., FTP, to access the Internet from your workstation, you will need a separate login name and password for each server.

  • Page 56: Single User Account

    Single User Account Typically, if there are multiple users on the LAN wanting to concurrently access the Internet, they will have to subscribe to multiple IP addresses or a Class C subnetwork from the ISP. In either case, these two approaches will cost more than a single user account.
  • Page 57 1. SUA is an ideal, cost-effective solution for small offices with less than 20 hosts using a LAN to concurrently access the Internet or other remote TCP/IP network. 2. SUA can provide one server address to be accessed by Remote Dial-in Users, thus controlling the incoming packets.

  • Page 58: Configuration For Single User Account

    Configuration for Single User Account The steps for configuring your Prestige for Single User Internet Access are identical to conventional Internet Access with the exception that you need to fill in three extra fields. Follow steps 1-8 from the previous section, Internet Access Configuration.
  • Page 59 1. Configure your primary ISP using Menu 4, as described earlier in this chapter. 2. Enter Menu 11, then select the number of an unused remote node. 3. In Menu 11.1, choose a name for your backup ISP account, set the Active field to No, and enter your outgoing login name, password, and phone number(s).
  • Page 60 48 Configuring for Internet Access...

  • Page 61: Remote Node Configuration

    Remote Node Configuration A Remote Node represents both a remote gateway and the internet behind it, across an ISDN connection. A Remote Node is required for placing calls to or answering calls from a remote network. Note that when you use Menu 4 to configure the Internet, the Prestige will automatically add a Remote Node for you.
  • Page 62 Figure 5-1 Menu 11 - Remote Node Profile Enter the Remote Node number to edit and you will go to the next submenu: ‘11.1 - Remote Node Profile’ as shown below: Figure 5-2 Menu 11.1 - Remote Node Profile 1. Rem Node Name - This is a required field. Enter a descriptive name for the Remote Node, e.g., SJHQ.
  • Page 63 operation of the Prestige, even though it is still kept in the database, and can be activated in the future. Deactivated nodes are displayed with a - (minus sign) at the beginning of the name in Menu 11. 3. Call Direction - If this parameter is set to ‘Both’, the Prestige can both place and receive calls to/from this Remote Node.
  • Page 64 from this node and call it back at the Outgoing Primary Phone Number (see below). 8. Outgoing: My Login Name - This is a required field if Call Direction is either ‘Both’ or ‘Out’. Enter the login name for the Prestige when it calls this Remote Node.
  • Page 65 Remote Node using the Primary Phone number first. If the Primary Phone number is busy or does not answer, the Prestige will call the Secondary Phone number if available. Once connected, the Prestige will use the BACP (Bandwidth Allocation Control Protocol) to establish the second B-channel if Multilink PPP is enabled, and the Remote Node supports MP and BACP.
  • Page 66 • DOVBS - (For North America only) The Prestige will place 56Kbps Data Over Voice Bearer Service (DOVBS) call. Some phone companies in North America charge less if calls are made with DOVBS option. 17. Telco Options: Allocated Budget (min) - This field will set a ‘budget’...

  • Page 67: Bandwidth On Demand

    Bandwidth on Demand The Bandwidth on Demand (BOD) feature allows you to bundle both B channels in one logical connection. The second channel is added and subtracted dynamically according to traffic demand. The Prestige uses the Bandwidth Allocation Control Protocol (BACP) and the Multilink Protocol (MP) in implementing bandwidth on demand.

  • Page 68: Editing Ppp Options

    determination, and ‘Receive’ will only use incoming traffic to make this determination. If, after making the call to bring up a second channel, the second channel does not succeed in joining the Multilink Protocol bundle (because the remote device does not recognize the second call as coming from the same device), the Prestige will hang up the second channel and continue with the first channel alone.
  • Page 69 4. Multiple Link Options: Base Trans Rate - Select the base data transfer rate for this Remote Node. This parameter is in kilobits per second (Kbps). There are two options for this field: • 64 - Only one channel will be used. •...
  • Page 70 58 Remote Node Configuration...

  • Page 71: Dial-In Configuration

    Dial-In Configuration You can configure the Prestige to receive calls from Remote Dial- in Users (e.g. telecommuters) and Remote Nodes. There are several differences between Remote Dial-in Users and Remote Nodes: 1. The Prestige can make calls to or answer calls from the Remote Node.

  • Page 72: Dial-In Server Application

    telecommuter. Additionally, you need to configure the Default Dial-In Setup to set the operational parameters for all dial-in users. You can configure up to eight Remote Dial-in Users for the Prestige. An example of Remote Dial-in User application, telecommuting, is shown below: Figure 6-1 Example of Remote User: Telecommuter Dial-In Server Application...

  • Page 73: Default Dial-In Setup

    Figure 6-2 Example of a Dial-In Server Application Default Dial-In Setup This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all Remote Dial-in Users and Remote Nodes before authentication is completed. Once authentication is completed, and if it matches a Remote Node, the Prestige will use parameters from that particular Remote Node.
  • Page 74 Figure 6-3 Menu 13 - Default Dial-in Setup From the Main Menu, enter ‘13’ to go to ‘Menu 13 - Default Dial- in Setup’. This section will describe how to configure the protocol- independent fields in this menu. For the protocol-dependent fields, please refer to the appropriate chapters.
  • Page 75 • None - no authentication required. 3. PPP Options: Mutual Authen. - Some vendors, e.g. Cisco, implement a type of ‘mutual authentication’. That is, the node that initiates the call will request a user name and password from the far end that they are dialing to. If the Remote Node that is dialing in implements this type of authentication, set this field to ‘Yes’.
  • Page 76 address. This is to prevent the remote host from using an invalid IP address and potentially disrupting the whole network. If set to No, the remote host must use the IP address assigned by the Prestige from the IP pool, configured below. The default is ‘Yes’.

  • Page 77: Dial-In Users Setup

    sets, please see Chapter 8 on Filter Configuration. The default is blank, i.e., no filters. 14. Session Options: Idle Timeout - This value is the number of idle seconds that elapses before the dial-in user is automatically disconnected. Idle Timeout is the period of time when there is no data traffic between the dial-in user or Remote Node and the Prestige.
  • Page 78 Select one of eight users by number, this will bring you to Figure 6- 2‘Menu 14.1 - Edit Dial-in User’. Figure 6-5 Menu 14.1 - Edit Dial-in User 1. User Name - This is a required field. This will be used as the login name for authentication.

  • Page 79: More On Clid

    5. Callback Phone # - If Callback is ‘Yes’, then this is a required field. Otherwise, an ‘N/A’ will appear in the field. Enter the telephone number to which the Prestige will call back. 6. Callback Override - If Callback is ‘No’, an ‘N/A’ will appear in the field.
  • Page 80 However, CLID may not be available due to your switch configuration. Besides authentication, another application of CLID is to combine it with call back. For instance, your company pays for the connection charges for telecommuting employees, and you are using the Prestige as the dial in server. You can turn on both the CLID authentication and call back options for the dial-in users.

  • Page 81: Tcp/Ip Configuration

    TCP/IP Configuration This chapter shows you how to configure the Prestige for TCP/IP. Depending on your particular applications, you will need to configure different menus. For instance, Internet access is the most common application of TCP/IP. For this application, you should configure Menu 4.

  • Page 82: Lan-To-Lan Application

    network 204.247.203.0 with subnet mask 255.255.255.0 into 16 subnets (4 bits), the new subnet mask becomes 255.255.255.240. Number of Bits Dot Decimal LAN-to-LAN Application A typical LAN-to-LAN application is to use the Prestige to call from a branch office to the headquarters. Up to four users can access the Prestige simultaneously on the LAN as depicted in the following diagram: Figure 7-1 LAN-to-LAN Application...

  • Page 83: Remote Node Setup

    need to configure Static Routes if some services reside beyond the immediate remote LAN. Remote Node Setup Follow the procedures in Chapter 5 to fill the protocol-independent parameters in Menu 11, Remote Node Profile. For the protocol- dependent parameters, follow the instructions below. If you are configuring the Prestige to receive an incoming call, you also need to set the default dial-in parameters in menu 13 (see Chapter 6).
  • Page 84 5. Rem IP Subnet Mask - Enter the subnet mask for the remote network. 6. My WAN Addr - Some implementations, especially the UNIX derivatives, require hosts on both ends of the ISDN link to have separate addresses from the LAN, and that the addresses must have the same network number.

  • Page 85: Static Route Setup

    9. Metric - The metric represents the “cost” of transmission for routing purpose. IP routing uses hop count as the measurement of cost, with a minimum of 1 for directly connected networks. Enter a number that approximates the cost for this link. The number need not be precise, but it must be between 1 and 16.
  • Page 86 used to resolve this problem by providing the Prestige with some static routing information. As a matter of fact, when you configure the Internet Access or a Remote Node, a static route is implicitly created by the Prestige. An example is given below. In the example, stations on the ‘204.5.1.0/24’...
  • Page 87 Figure 7-5 Menu 12 - Static Route Setup - Main Menu Figure 7-6 IP Static Route Setup 1. Route Name - Enter a descriptive name for this route. This is for identification purpose only. 2. Active - This fields allows you to activate/deactivate this static route.
  • Page 88 mask field to force the network number to be identical to the host ID. 4. IP Subnet Mask - Enter the subnet mask for this destination. Please follow the discussion on IP subnet mask in this chapter. 5. Gateway IP Address - Enter the IP address of the gateway. The gateway is an immediate neighbor of the Prestige that will forward the packet to the destination.

  • Page 89: Filter Configuration

    Filter Configuration About Filtering The Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the ISDN line. There are three types of filters involved: incoming data filters, outgoing data filters, and call filters.

  • Page 90: Prestige's Filter Structure

    Figure 8-1 Outgoing Packet Filtering Process For incoming packets, the Prestige applies data filters only. Packets are processed depending upon whether a match is made. The Prestige allows you to customize the filter sets that you wish to use. This following sections describe how to configure the Prestige’s filter sets.

  • Page 91: Configuring A Filter Set

    Configuring a Filter Set In order to distinguish between the 12 filter sets, each filter set should have a name or some comments. You can edit these comments in the following way. 1. From the Main Menu, select option ‘21. Filter Set Configuration’.
  • Page 92 menu is read-only. From here, you can examine the parameters of each rule that you have configured for that set. The following is a brief description of the abbreviations used in this menu. • # - Refers to the filter rule number (1-6) •...
  • Page 93 Figure 8-3 Menu 21.1 - Filter Rules Summary If the filter type is ‘IP’ (TCP/IP), the following abbreviations will be used: • Pr - Protocol. • SA - Source Address. • SP - Source Port number. • DA - Destination Address. •...

  • Page 94: Configuring A Filter Rule

    Configuring a Filter Rule There are four types of filter rules that you can configure. Some of the parameters will differ depending on the type of rule. When you first enter the filter rule menu, you will be presented with ‘Menu 21.1.1 - TCP/IP Filter Rule’.
  • Page 95 3. IP Source Route - Determine, ‘Yes’ or ‘No’, whether to check the source route. 4. Destination: IP Addr - In this field, enter the destination IP Address of the packet you wish to filter. The address is usually written in dotted decimal notation such as a.b.c.d where a, b, c, and d are numbers between 0 and 255.
  • Page 96 11. Source: Port # Comp - In this field, you can select what comparison quantifier you wish to use to compare to the value given in Source: Port #. There are five options for this field: • None. • Less. •...

  • Page 97: Generic Filter Rule

    • Action Not Matched - Only packets that do not match the rule parameters will be logged. • Both - All packets will be logged. 15. Action Matched - If the conditions for the filter rule are met, you can specify what to do with the packet. There are three options for this field: •...
  • Page 98 Figure 8-5 Menu 21.1.1 - Generic Filter Rule 1. Offset - Offset refers to the value of the byte that you want to use as your starting offset. That is, in the data packet, at what point do you want to begin the comparison. The range for this field is from 0 to 255.
  • Page 99 ‘1155ABF8’. If the result from the masked packet matches Value, then the packet is considered matched. Once you have completed filling in ‘Menu 21.1.1 - Generic Filter Rule’, press ENTER at the message: ‘Press ENTER to Confirm ...’ to confirm your selections, or press ESC at any time to cancel your selections.
  • Page 100 88 Filter Configuration...

  • Page 101: System Security

    System Security About System Security For the Prestige The Prestige incorporates a number of security measures to prevent unauthorized access to your network. For example, the Prestige supports both PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol) in authenticating a Remote Node.
  • Page 102 The following steps describe a simple setup procedure for configuring the SMT password. From the Main Menu, select option ‘23. System Security’. This will bring you to ‘Menu 23 - System Security’. 1. From this menu, you can select option ‘1. Change Password’. This will bring you to ‘Menu 23.1 - System Security - Change Password’.

  • Page 103: Telnet Configuration And Capabilities

    Telnet Configuration and Capabilities About Telnet Configuration When you first configure your Prestige, it must be done via a computer connected to the RS-232 port. However, once the Prestige has been initially configured, you can use telnet to configure the device remotely as shown below: Figure 10-1 Telnet Configuration on a TCP/IP Network In order to configure your Prestige in this way, you need to have assigned an IP Address to your device and have connected it to...

  • Page 104: Telnet Capabilities

    LAN or remote network that has TCP/IP installed can use telnet remote management. Telnet Capabilities Single Administrator To prevent confusion and discrepancy on the configuration, Prestige will only allow one terminal connection at any time. Prestige also gives priority to the RS-232 connection over telnet.

  • Page 105: System Maintenance

    System Maintenance The Prestige provides diagnostic tools that you can use to maintain your device. Some of these tools include updates on system status, ISDN B channel status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use these tools in greater detail.
  • Page 106 Figure 11-2 Example of Menu 24.1 - System Maintenance - Status 1. To get to the System Status, select option ‘24. System Maintenance. This will bring you to ‘Menu 24 - System Maintenance’. 2. From this menu, select option ‘1. System Status’. 3.
  • Page 107 9. RXPkt - the number of received packets on this channel. 10. Error - the number of error packets on this channel. 11. CLU - (Current Line Utilization) - percentage of current bandwidth used on this channel. 12. ALU - (Average Line Utilization) - average CLU for this channel.

  • Page 108: Terminal Baud Rate

    24. Country Code - refers to the one byte country code value (in decimal notation), e.g., 225 indicates North America. 25. LAN Packet Which Triggered Last Call - shows the first 48 octets of the LAN packet that triggered the last outgoing call. Two example figures are shown below.

  • Page 109: Log And Trace

    Figure 11-4 Menu 24.2 -System Maintenance - Change Terminal Baud Rate Log and Trace Log and trace tools allow users of the Prestige to view the error logs and trace records to troubleshoot any errors that may occur. The Prestige is also able to generate syslogs to send to other machines.

  • Page 110: View Error Log

    View Error Log Selecting the first option from ‘Menu 24.3 - System Maintenance - Log and Trace’ will display the Error Log in the system. The Error Log does not only provide the error messages but it is also a source of information about your Prestige.

  • Page 111: Diagnostic

    decimal notation such as a.b.c.d where a, b, c, and d are numbers between 0 and 255. 3. Log Facility - Use the space bar to toggle between the 7 different Local options. This feature is used for UNIX application. The Prestige will send three different types of syslog messages: Call information messages (i.e.
  • Page 112 Figure 11-6 Menu 24.4 - System Maintenance - Diagnostic 1. From the Main Menu, select option ‘24. System Maintenance’. This will bring you to ‘Menu 24 - System Maintenance’. 2. From this menu, select option ‘4. Diagnostic’. This will bring you to Figure 15.4 ‘Menu 24.4 - System Maintenance - Diagnostic’.
  • Page 113 your line is working properly, the test will succeed. Otherwise, note the error message that you receive and consult your network administrator. 8. Manual Call - This provides a way for the users of the Prestige to place a manual call to a Remote Node. This tests the connectivity to that Remote Node.

  • Page 114: Backup Configuration

    Figure 11-8 Trace Display for a Failed IPCP Connection via Manual Call 1. Internet Setup Test - This test checks to see if your Internet access configuration has been done correctly. When this option is chosen, the Prestige will PING the Internet IP Address. If everything is working properly, you will receive an appropriate response.

  • Page 115: Restore Configuration

    highly recommended once your Prestige configuration is functioning. You need to download the configuration onto disk. Procedure for downloading varies depending on the type of software used to access the Prestige but you must use the XMODEM protocol to perform the download. Restore Configuration Selecting option 6 from ‘Menu 24 - Maintenance’...

  • Page 116: Command Interpreter Mode

    successful, type ‘atgo’ to start your Prestige. Below is an example of downloading RAS and ISDN using PCPLUS . Figure 11-9 Example of Uploading RAS Using PCPLUS Command Interpreter Mode This option allows the user to enter the command interpreter mode. This mode allows you to diagnose, test, and configure your Prestige using a specified set of commands.

  • Page 117: Call Control Parameters

    Prestige over a period of time for each Remote Node & Remote Dial-in User (callback only). If the total outgoing call time exceeds the set limit, future outgoing calls will not be made and the current call will be dropped. The Blacklist function prevents the Prestige from re-dialing to an ‘unreachable’...

  • Page 118: Blacklist

    • Retry Timer (sec) - Elapse time after a call fails before another call may be retried. Applies before a phone number is blacklisted. Blacklist Figure 11-11 Blacklist The phone numbers on this list cannot be entered directly, instead, they are numbers which have had problems connecting in the past. The user can take a number off the list by entering the index number of entry.

  • Page 119: Budget Management

    Budget Management Figure 11-12 Budget Management The total budget is the time limit for an outgoing call to a Remote Node or Dial-in User. When this limit is reached, the call will be dropped and further outgoing calls to that Remote Node or Remote Dial-in User (callback) will fail.
  • Page 120 108 System Maintenance...

  • Page 121: Troubleshooting

    Troubleshooting This chapter contains some problems you may run into when using your Prestige. After each problem description, we have provided some instructions to help you diagnose and solve the problem. Problems Starting Up the Prestige None of the LED's are on when you power up the Prestige •...

  • Page 122: Problems With The Isdn Line

    Problems With the ISDN Line The ISDN initialization failed This problem occurs when you attempt to save the parameters entered in menu 2, but receive the message, “Save successful, but Failed to initialize ISDN; Press ESC to exit”. 1. Check the error log (in menu 24.3.1), you should see a log entry for the ISDN initialization failure in the format, “ISDN init failed.

  • Page 123: Problems With The Lan Interface

    Problems with the LAN Interface Can’t PING any station on the LAN 1. Check the LAN LED on the front panel of your Prestige. If it is on, then the link is up. If it is off, then check the cables connecting your Prestige to your LAN.

  • Page 124: Problems Connecting To A Remote User

    nothing in the log, the call may have been dropped by the remote device that you dialed in to. Make sure that the configuration parameters between these two devices are consistent. Problems Connecting to a Remote User 1. First verify that you have configured the authentication parameters in menu 13.

  • Page 125: Isdn Switch Types

    ISDN Switch Types The following table summarizes the different type of switch types supported by the Prestige and some related information on the switch types (number of phone numbers and SPID numbers). It should be noted that the information in this table is for the ‘common’...

  • Page 126: Provisioning For The At&T 5Ess Switches

    Provisioning For the AT&T 5ESS Switches The AT&T 5ESS switch type supports three types of ISDN service. These are: National ISDN-1 (NI-1), Multipoint, and Point-to-Point. For AT&T 5ESS National ISDN-1 Provisioning Feature Setting Term Type Circuit Switched Voice (CSV) CSV Additional Call Offering (ACO) Unrestricted CSV limit CSV Notification Busy (NB) limit...

  • Page 127: Provisioning For The Northern Telecom Switch

    Provisioning Feature Setting CSV Notification Busy (NB) limit Circuit Switched Data (CSD) CSD Flexible Call Offering (FCO) Unrestricted CSD limit CSD Notification Busy (NB) limit MTERM Provisioning For the Northern Telecom Switch The Northern Telecom switch type supports two types of ISDN service.

  • Page 128: Index

    Index 10Base2, 14, 24 Canadian User Information, 10Base5. See AUI 10Base-T, 14, 23 CDR. See Call Detail Record 1TR6, 12, 32, 34, 113 Challenge Handshake A/B Adapter, 1, 13, 31, 33, Authentication Protocol. See CHAP Accounting, 97, 98 CHAP, 3, 52, 62, 63, 89 AUI, 14, 24, 36, 95, 111 CLID, 51, 62, 67, 68, 99, 112 BACP.
  • Page 129 IP Subnet Mask, 14, 37, 69, RIP, 38, 54, 73, 74, 77 72, 76 Routing Information Protocol. See RIP ISDN connecting the line, 22 RS-232, iv, 3, 21, 22, 24, 91, ISDN Ordering Code, 11, 113 92, 96, 103, 109 LAN, 1, 2, 4, 5, 6, 9, 21, 25, S/T Interface, 2, 11, 22 28, 38, 40, 44, 45, 49, 59,...
  • Page 130 worksheet, 10, 11, 12, 13, 14 118 Index...

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