Problems Encountered When Installing The Drivers - THOMSON TG121n Setup And User Manual

Chapter 5
5.1

Problems Encountered When Installing the Drivers

Errors while installing the drivers
If your computer cannot find the THOMSON TG121n or the driver software does not install correctly, check
the following:
Make sure the THOMSON TG121n is securely connected with the USB port. Check for any hardware
problems, such as physical damage to the card's connector.
Try the THOMSON TG121n in another USB port. If this also fails, test your computer with another
wireless USB adapter that is known to operate correctly.
Make sure your computer is using the latest BIOS, check the manual of your computer for details.
If there are other network adapters in the computer, they may be in conflict. Remove the other network
adapters from the computer and test the wireless adapter separately.
Check for a defective computer or USB connection by trying the adapter in another computer that is
known to operate correctly.
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