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HP Dual Output USB Graphics Adapter User Manual

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HP Dual Output USB Graphics Adapter
User Guide



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  • Page 1 HP Dual Output USB Graphics Adapter User Guide...
  • Page 2 Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services . Nothing herein should be construed as constituting an additional warranty.
  • Page 3: About This Guide

    About This Guide This guide provides information on setting up the graphics adapter, installing drivers, using the graphics adapter, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
  • Page 4 About This Guide...
  • Page 5: Table Of Contents

    Product Support ..........................16 Preparing to Call Technical Support ....................16 Appendix B Technical Specifications ......................17 HP Dual Output USB Graphics Adapter ..................... 17 Appendix C Agency Regulatory Notices ....................... 18 Federal Communications Commission Notice ................... 18 Modifications ........................18...
  • Page 6 Korean Notice ............................. 20 Product Environmental Notices ......................20 Disposal of Waste Equipment by Users in Private Household in the European Union ..20 HP Recycling Program ...................... 20 Chemical Substances ......................20 Restriction of Hazardous Substances (RoHS) ..............21...
  • Page 7: Introduction

    Introduction The HP Dual Output USB Graphics Adapter enables you to connect one or two LCD monitors to a computer with a USB 3.0 (or USB 2.0) port. For desktop users, adding an extra monitor through a USB connection is much easier than opening the computer chassis and installing an internal video card.
  • Page 8: Applications

    ◦ The equipment has obvious signs of breakage. ◦ The equipment has not been working correctly or you cannot get it to work according to the User Guide. Applications Office workstation ● View large spreadsheets across two screens with display continuity ●...
  • Page 9: Features

    Driver and Documentation CD ● Quick Installation Guide System Requirements The software for the HP Dual Output USB Graphics Adapter can be installed on any system running one of the following operating systems: ● Windows XP SP3 (32-bit edition only) ●...
  • Page 10: Windows Xp Systems

    ● At least one USB 2.0 port ● 30 megabytes (MB) of free disk space ● Computer screen for use with the DisplayLink device, if it is not integrated ● Network access for software downloads, or access to a CD-ROM drive If the PC specification is below this, performance will be lower (or CPU loading higher).
  • Page 11: Installing The Adapter And Driver

    Insert the provided driver CD into your optical drive. The CD will open automatically. If not, go to the following directory on the CD, X:\Software\HP Graphics Adapter (where X is the drive letter designator for the optical drive) and double-click the Setup.exe file.
  • Page 12 The DisplayPort connector on the HP Dual Output USB Graphics Adapter transmits a digital signal. The adapter (2) can be connected to a DisplayPort connector on the monitor using a DisplayPort cable (1) (not provided). The DVI-I (DVI-Integrated) connector on the HP Dual Output USB Graphics Adapter transmits both the digital and analog signals.
  • Page 13 When the adapter is attached to the computer and a monitor is attached to the adapter, an HP Dual Output USB Graphics Adapter icon appears in the system tray. Click on the icon to open the menu to select your display mode and control any attached devices.
  • Page 14: Using The Adapter

    This mode allows you to perform multiple tasks more effectively without overlapping windows. To set up the add-on monitor in extend mode, click on the HP Dual Output USB Graphics Adapter icon in the system tray on the Windows taskbar and select Extend. The device will now be extending in the direction it was the last time the monitor was in this mode.
  • Page 15: Mirror Mode

    In mirror mode, your original screen (the primary display) will be mirrored to the add-on monitor. This mode is referred to as mirror or clone mode. To set up the add-on monitor in mirror mode, click on the HP Dual Output USB Graphics Adapter icon in the system tray on the Windows taskbar and select Mirror.
  • Page 16: Adjusting Resolution, Color Depth And Refresh Rate

    Position the cursor anywhere on your Windows desktop, right-click and select Personalize > Display Settings on Windows Vista and Windows 7 or Properties > Settings on Windows XP. In the Display drop-down menu, select the option that ends with HP Dual Output USB Graphics Adapter.
  • Page 17: Using Multiple Adapters

    When multiple adapters are connected to a computer, each can be used in either extend or mirror mode. You can connect up to six add-on monitors to one computer using a powered USB hub and three HP Dual Output USB Graphics Adapters as shown in the following diagram.
  • Page 18: Standby And Hibernate, Shut Down And Restart

    Primary Display USB Cable (standard host type both ends) Powered USB Hub USB Y-Cables HP Dual Output USB Graphics Adapters Video Signal Cables Secondary Displays Standby and Hibernate, Shut Down and Restart When the adapter is connected to a computer and an external monitor, if the computer goes into standby or hibernate mode, the external monitor display goes blank.
  • Page 19: Disconnecting The Adapter

    Updates Wizard will pop up. Follow the instructions in the wizard to complete the update. You can also manually check for updates by clicking the HP Dual Output USB Graphics Adapter icon in the system tray and selecting Updates > Check Now. Updates are also available on the HP support Web site at
  • Page 20: Appendix A Troubleshooting

    NOTE: Make sure that you have the latest driver version for the graphics adapter and the latest updates for your computer system. The latest graphics adapter driver can be downloaded from Problem Possible Cause Solution The display on the add-on monitor is...
  • Page 21 Problem Possible Cause Solution When playing the video in full screen The resolution is set too high Try the following tips to improve the smoothness of mode, the motion is not smooth. or the monitor is not in the the movie playback: correct mode or other ●...
  • Page 22: Product Support

    Product Support NOTE: The user guide and latest drivers are available at If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to For worldwide support, go to Here you can: ●...
  • Page 23: Appendix B Technical Specifications

    NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. HP Dual Output USB Graphics Adapter Host Interface USB 3.0 (backward compatible to USB...
  • Page 24: Appendix C Agency Regulatory Notices

    This device must accept any interference received, including interference that may cause undesired operation. For questions regarding the product, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) Appendix C Agency Regulatory Notices...
  • Page 25: Canadian Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following web site:
  • Page 26: Japanese Notice

    Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and Council). A chemical information report for this product can be found at
  • Page 27: Restriction Of Hazardous Substances (Rohs)

    A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that manufacturers provide Material Content Declarations for certain categories of electronic products offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit 11363-2006 11363-2006...