Product Support; Preparing To Call Technical Support - HP Dual Output USB Graphics Adapter User Manual

Product Support

NOTE: The user guide and latest drivers are available at http://www.hp.com/support.
If the information provided in the guide does not address your questions, you can contact support. For
U.S. support, go to http://www.hp.com/go/contactHP.
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can:
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Chat online with an HP technician
NOTE:
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E-mail support
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Find support telephone numbers
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Locate an HP service center

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
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The graphics adapter
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HP Monitor model numbers
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HP Monitor serial numbers
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Purchase date on graphics adapter invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Hardware and software you are using
16 Appendix A Troubleshooting
When support chat is not available in a particular language, it is available in English.