Telular TG-1 Express Installation Manual
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Telular TG-1 Express Installation Manual

Cellular alarm communicator
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Installation Guide
Express
TG-1
COMPANY CONFIDENTIAL
®
For use by TELGUARD
customers only.
February 27, 2010
Distribution to other parties strictly prohibited.

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Summary of Contents for Telular TG-1 Express

  • Page 1 Installation Guide Express TG-1 COMPANY CONFIDENTIAL ® For use by TELGUARD customers only. February 27, 2010 Distribution to other parties strictly prohibited.

  • Page 2: Technical Support

    The Telguard model TG-1 Express cellular alarm communicator (p/n TG1GX001) is UL Listed for Household Fire systems and Household Burglary systems. This means that the TG-1 Express may be used in Household Burglary systems, Household Fire systems or combined Household Burglary & Fire system as the primary communication path.

  • Page 3: About This Manual

    It is our goal at Telular to always supply accurate and reliable documentation. If a discrepancy is found in this documentation, please mail or fax a photocopy of the corrected material to:...
  • Page 4 Cellular Alarm Transmission System. Repair of this equipment should be referred to only qualified technical personnel. Telular will repair or replace (our option) inoperative units for up to two years from date of manufacture. This excludes damage due to lightning or installer error.
  • Page 5 Moreover, arrangements should also be made for on-site inspection/test by a licensed alarm installer at least once each year. 56042501 © 2010 Telular Corporation...
  • Page 6 Terms and Conditions for Use of Telular Product These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION PROVISIONS BELOW.
  • Page 7 WARRANTY and LIMITATIONS TELULAR WILL REPAIR OR REPLACE (OUR OPTION) INOPERATIVE UNITS FOR UP TO TWO YEARS FROM DATE OF MANUFACTURE. EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER ERROR AS WELL AS UNITS THAT INCORPORATE MATERIAL, OR USED IN A MANNER OR ENVIRONMENT, NOT SPECIFICALLY AUTHORIZED IN THIS MANUAL.

  • Page 8: Table Of Contents

    Table of Contents Important Note Foreword Table of Contents General Description and Operation Visual Tour TG-1 Express – First Look Features Operating Mode Panel-Supplied Power Single Line Interface Cable (SLIC) Multiple Alarm Format Support Complete Supervision of Communication Path Telguard Automatic Self-test Report...
  • Page 9 Step 6: Complete the Telguard Installation Appendix 1 – Connection Guide Appendix 2 – Troubleshooting Guide Appendix 3 – Detailed Specifications Dialer to Interface Electronics Power Digital Cellular Radio Appendix 4 – Parts List 56042501 viii © 2010 Telular Corporation...

  • Page 10: General Description And Operation

    (Public Switched Telephone Network - PSTN) to the appropriate alarm company central station for action. In a typical alarm installation, Telguard Digital TG-1 Express is installed in the same area as the host alarm system and is connected directly to the host alarm panel via the Telguard’s RJ-45 jack in the normal...

  • Page 11: Visual Tour

    Telguard unit’s operating conditions. These conditions include programming setup information, alarm transmission information, supervisory trouble information, status information, and automatic self-test information. Visual Tour TG-1 Express – First Look 56042501 © 2010 Telular Corporation...

  • Page 12: Features

    Inside the TG-1 Express Features This section summarizes the key features of the Telguard TG-1 Express. Operating Mode The Telguard Digital TG-1 Express is a digital cellular transmission device that is installed at the protected premises to provide primary alarm transmission integrity for household burglary and fire systems.

  • Page 13: Panel-Supplied Power

    The Telguard TG-1 Express has an extremely low power profile, and as such can usually be powered from the panel to which it is connected. At 39mA (average), the power required by the TG-1 Express is less than that used by many keypads.

  • Page 14: Complete Supervision Of Communication Path

    The Telguard TG-1 Express continuously supervises the primary (cellular) communication path. If the cellular communications path becomes inoperative, the TG-1 Express generates a relay trip output that can be connected to a zone input of the host alarm panel and/or used to activate remote annunciation devices.

  • Page 15: Telguard Automatic Self-Test Report

    The STC LED will flash 6 times and the STC relay will trip. Additionally, a TYPE 2 supervisory message is automatically transmitted to the Telular Communications Center. This condition will require contacting the Telular Communications Center for resolution.

  • Page 16: Telguard Remote Query Capability

    Center for review and is not forwarded on to the central station. Programmable Supervisory Trip Output (STC) Relay The Telguard Digital TG-1 Express has one supervisory relay trip output (STC) and is energized in a powered-up state when no system troubles exist.

  • Page 17: Diagnostic And Status Leds

    See the installation section for details. UL Listings Model TG-1 Express (p/n TG1GX001) meets the requirements for all Household Burglary, Household Fire, and Combined Household Burglary/Fire installations. It has a plastic enclosure and dipole antenna.

  • Page 18: Getting Ready

    Establish your Dealer Account by completing the Telular Cellular Service Dealer Account Application that is included with every Telguard and faxing it to Telular Customer Service at 678-945-1651. Once the application has been completed you will receive an acknowledgment within 1 business day or sooner.

  • Page 19: Pre-Installation Checklist

    The subscriber record is created and the Telguard device will be ready for activation. Activation occurs automatically upon transmission of the first alarm signal. Telular Technical Service is open from 8:00 AM – 8:00 PM EST Monday – Friday, 9:00 AM – 5:00 PM EST Saturday and closed during major holidays;...

  • Page 20: Installation

    Note: Your unit may be subject to airtime charges for unintended use. Telular Cellular Service offers several cellular service rate plans. Check the registration form that was shipped with your unit or call us to determine what rate plan each unit is operating under.

  • Page 21: Step 2: Locate Unit And Measure Signal Strength (Rssi)

    Note that for a UL compliant installation, the Telguard TG-1 Express must be mounted in the same room as, and not more than 20ft from the alarm panel.
  • Page 22 TG-1 Express. Reconnect the alarm panel’s power supply, and ensure that the PWR light (LED 8) on the TG-1 Express is illuminated. To connect power to the TG-1 Express using the POTS connection: Using a standard RJ-31X to spaded lead cable, connect the orange and blue leads to the GND and PWR terminals of the alarm panel.
  • Page 23 Note 2: To avoid interference with other electronic devices operating in the area, avoid mounting the Telguard’s antenna near other electronic devices. Note 3: The Telguard TG-1 Express unit with supplied dipole antenna is designed for indoor installations ONLY. These considerations should be coupled with the best RSSI indication obtainable.
  • Page 24 LED #1 = on, indicates more than one cellular tower. If you cannot obtain a signal strength reading of 2½ (TWO LEDS ON SOLID AND THE THIRD LED ON SLOW FLASH), you will probably need 56042501 © 2010 Telular Corporation...

  • Page 25: Step 3: Program, Activate & Transmit Alarms

    If you require a higher gain antenna or a longer cable assembly please contact your Telular Sales Representative at 800-229- 2326. Telular offers a variety of high quality low loss antenna cables as well as high gain antennas.
  • Page 26 If all of the LEDs are flashing, the activation message was NOT received at the Telular communication center. Retry transmitting the activation message. If the TG-1 Express fails a second time to register, check the signal strength. If the signal strength is OK, then call Technical Support.
  • Page 27 Connect Alarm Panel to TG-1 Express If the alarm panel and the TG-1 Express were not already connected in Step 2, plug the modular jack of the alarm panel to the RJ-45 jack on the Telguard. Set Up & Program the Operating Parameters in the...
  • Page 28 0 = terminate STC history display mode STC History 1 = start STC history display mode 2 = clear STC history PPF Delay 0 = disabled, 1 = 10 seconds, 2 = 20 Timer seconds, … 15 = 150 seconds 56042501 © 2010 Telular Corporation...

  • Page 29: Step 4: Connect The Supervisory Trip Output

    • Call Telular Technical Service, 1-800-229-2326 option 9, and request the Telular Communication Center operator to check the Telguard programming configuration for proper operation and proper communications format. Step 4: Connect the Supervisory Trip Output Connect and test the supervisory trip outputs to the alarm panel.
  • Page 30 Restoral of this condition occurs when a measurable signal strength greater than –114 dBm is maintained for the trip period. • RFC: Trips on radio failure to communicate with the Telular Communication Center • DTF: Trips on an internal failure in the dial tone circuitry...
  • Page 31 The POTS command 858 was designed to display STC history for troubleshooting purposes. This feature increases in-field efficiency by eliminating the need for installers to call Telular for STC report data. To access the STC history, enter the POTS programming mode as described in the previous section.

  • Page 32: Step 5: Connect And Test The Trip Input (Optional)

    The trip input is connected to the external relay by wiring one side of the external relay to the TRIP IN terminal, and the other side to either the GND terminal or to the chassis ground on the TG-1 Express circuit board.

  • Page 33: Step 6: Complete The Telguard Installation

    The message that is sent from the TMC to the central station is configurable in Telguard Online, or by a Telguard Customer Service Representative. The TG-1 Express unit will automatically be configured with a unit template that allows configuration of the trip input feature, including the message that is sent to the central station.
  • Page 34 Telguard enclosure. Install the mounting screws (not supplied). The “keyhole” mounting holes on the back of the TG-1 Express are 2.5” apart, center-to-center. Slide the enclosure onto these screws.

  • Page 35: Appendix 1 - Connection Guide

    Wiring Diagram Attaching the RJ-45 Cable The RJ-45 cable to the panel can be attached to the TG-1 Express either with the enclosure open or closed. A notch in the rear opening of the enclosure is provided to allow better cable access. Note that, as with other Telguard products, the RJ-45 cable to the panel, as well as all other wiring, should be routed through the rear cable opening, to allow the plastic lid of the TG-1 Express to be closed properly.
  • Page 36 Compatible Alarm Panels The TG-1 Express is compatible with all popular alarm panels, and many specialized panels as well. For a complete listing of panels for which the TG-1 Express is UL cross-listed, please consult the TG-1 Express technical specifications at www.telguard.com.

  • Page 37: Appendix 2 - Troubleshooting Guide

    Appendix 2 – Troubleshooting Guide This section provides a summary of all LED indications and their meanings, as well as the expected behavior of the TG-1 Express under various exception conditions. LED Indicator Guide – Normal Operating Mode LED Symbol...
  • Page 38 TG-1 Express initialized TG-1 Express is waiting for response from Telular Communication Center Short Flash (1 Radio receiving message sec) LED #5 Green Radio Long Flash (2 Radio sending message sec) Solid On Trip input activated LED #7 Green Trip Input...
  • Page 39 56042501 © 2010 Telular Corporation...
  • Page 40 Configuration None during TCC and switches to data Upload transmit READY state. Radio LED Disable TX – TX capability is #5 flashes Communication (Status disabled until further when notice. Center Activated. data) transmitting 56042501 © 2010 Telular Corporation...

  • Page 41: Appendix 3 - Detailed Specifications

    It is equipped with an integrated radio transceiver conforming to all the requirements of the GSM Phase 2+ tests specified in GSM 11.10. The TG-1 Express transceiver is FCC compliant, meeting all of the requirements of Part 24 and SAR testing. It is also compliant to the PTCRB NAPRD03 requirements.
  • Page 42 FCC ID: N7NWISMO228 • Supplied Antenna: Dipole • Physical Size: 5.6"H x 2.9"W x 1.3"D. • Shipping weight: 1.1 lbs. • ° ° Operating Environment: 0 C to +49 C; 0 - 85% humidity (non-condensing). 56042501 © 2010 Telular Corporation...

  • Page 43: Appendix 4 - Parts List

    Appendix 4 – Parts List Basic Hardware: Model TG-1 Express Model TG-1 Express (p/n TG1GX001) meets the p/n TG1GX001 requirements for Household Burglary, Household Fire, and Combination Burglary/Fire installations. It has a plastic enclosure, and dipole antenna. TG- 1 Express is UL Listed for the following: UL 1023 –...

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