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Clear G SERIES User Manual

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CLEAR MODEM
(SERIES G)
USER GUIDE

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Summary of Contents for Clear G SERIES

  • Page 1 CLEAR MODEM (SERIES G) USER GUIDE...
  • Page 2 GET TO KNOW YOUR CLEAR MODEM (SERIES G) ’ S IN THE LED I NFORMATIVE NDICATORS SE WITH SET UP THE MODEM LACE THE ODEM ON A TABLE URFACE LUG IN THE ABLES CLEAR 4G ONNECT TO ONNECT TO THE...
  • Page 3 STILL NEED HELP? S AND UPPORT ELEPHONE UPPORT UESTIONS ABOUT YOUR BILL MPORTANT NFORMATION OCUMENT ARRANTY NFORMATION EGAL ISCLOSURES...

  • Page 4: Informative Led Indicators

    Signal Strength Network LED Power LED  The Signal Strength LEDs indicate the strength of the CLEAR 4G signal (five LEDS lit indicates an excellent signal).  The Network LED indicates the status of the Modem connection to a computer.

  • Page 5: Set Up The Modem

    Set up the Modem Place the Modem on a Flat, Stable Surface Rotate the foot of the Modem and place it upright on a flat, stable surface. Do not place the Modem on its side or block the top air vents. The preferred location is near a window and away from obstructions.
  • Page 6 After you’ve plugged in the cables, the Modem automatically will search for a CLEAR 4G signal. It’s best to position the Modem near an outside wall or window, and away from onstructions.

  • Page 7: Connect To The Internet

    Connect to the Internet The first time you connect to the internet with your Modem, you’ll be directed to a page to review your rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of Service.

  • Page 8: Manage Your Modem

    Manage Your Modem CLEAR Modem Home Page Overview It’s easy to manage your Modem with the CLEAR Modem Home Page.  Set up your Modem.  Change security settings.  View signal strength.  View and upgrade the Modem firmware.
  • Page 9 Manage Your Modem (continued) CLEAR Modem Home Page / Home Tab After you’ve logged in to the CLEAR Modem Home Page, you’ll see the Home Tab, which displays helpful information about the Modem. If you’re using your Modem and are connected to the...
  • Page 10  WiMAX Service Provider: Displays the service provider with whom the Modem is activated.  WiMAX Network State: Displays the operational state of the Modem.  WiMAX Network Status: Displays the status of the Modem on the CLEAR 4G network.  WiMAX Provisioning State: Displays the provisioning state of the Modem.
  • Page 11  Refresh: Click to manually refresh the data presented on the tab.  Auto-Refresh: Click so the data automatically refreshes every three seconds. The other tabs (Home, Basic, and Advanced) appear on all screens of the CLEAR Modem Home Page.
  • Page 12 Modem Home Page. The other tabs (Home, Device Status, and Advanced) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 13 Modem Home Page. The other tabs (Home, Device Status, and Advanced) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 14 Modem Home Page. The other tabs (Home, Device Status, and Advanced) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 15 Modem Home Page. The other tabs (Home, Device Status, and Advanced) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 16 Modem Home Page. The other tabs (Home, Device Status, and Advanced) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 17 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 18 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 19 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 20 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 21 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 22 Dynamic Host Configuration Protocol (DHCP) is used to automatically assign IP Addresses and configuration information to wi-fi clients, thereby greatly simplifying network set up. If you desire, you may configure the range of IP Addresses that the CLEAR Spot will allow to recognize the CLEAR Spot wi-fi network name.
  • Page 23 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.
  • Page 24 Modem Home Page. The other tabs (Home, Device Status, and Basic) appear on all screens of the CLEAR Modem Home Page. At the bottom of every tab of the Modem Home Page, you can click:  Logout: To log out of the Modem.

  • Page 25: Quick Tips

    When you find the strongest CLEAR 4G signal, reconnect the Modem to your computer. o If, for some reason, the room with the strongest CLEAR 4G signal is not where you want to put the Modem, consider using a longer Ethernet Cable or ordering a wireless router by logging in to your CLEAR online account.

  • Page 26: Important Message From Clear

    Important Message from CLEAR  If your browser is stuck on a message from CLEAR, follow the on-screen instructions in order to view the message and provide any requested information.  If your account is past due, click the option to make a payment. You also can make a payment...

  • Page 27: Technical Specifications

    Technical Specifications  Weight: 1.84 lbs  Dimensions: 9.3 in (H) x 5.9 in (W) x .9 in (D)  Minimum Requirements: o Activated CLEAR Service o Processor: 300MHz o RAM: 64 MB o Internet Explorer®: IE 6.0 or higher ...

  • Page 28: Telephone Support

    24/7 and live telephone support between 9am and 10pm, local time, seven days a week. Questions about your bill?  When you set up your CLEAR online account, you provided CLEAR with a credit card number to which CLEAR automatically may bill your charges. However, if you desire to view your bill or to change the credit card to which your CLEAR charges are billed, it’s easy to do so.

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