Clear MODEM with Wi-Fi User Manual

Modem with wi-fi

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CLEAR MODEM
with Wi-Fi
USER GUIDE

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Summary of Contents for Clear MODEM with Wi-Fi

  • Page 1 CLEAR MODEM with Wi-Fi USER GUIDE...
  • Page 2 GET TO KNOW YOUR CLEAR MODEM WITH WI-FI ’ S IN THE LED I NFORMATIVE NDICATORS SE WITH SET UP THE MODEM LACE THE ODEM ON A TABLE URFACE LUG IN THE OWER CLEAR 4G ONNECT TO ONNECT TO THE WI...
  • Page 3 CLEAR MPORTANT ESSAGE FROM IMPORTANT INFORMATION ECHNICAL PECIFICATIONS S AND UPPORT ELEPHONE UPPORT UESTIONS ABOUT YOUR BILL MPORTANT NFORMATION OCUMENT ARRANTY NFORMATION EGAL ISCLOSURES...
  • Page 4: Get To Know Your Clear Modem With Wi-Fi

     The Wi-Fi LED remains lit when wi-fi is available.  The Power LED indicates the Modem is turned on.  The Network LED indicates the Modem is connected to the CLEAR 4G signal and / or data is being transmitted.
  • Page 5: Set Up The Modem

    Plug one end of the Power Cord into the AC adapter port on the Modem and plug the other end into a power outlet. After you’ve plugged the Modem into a power outlet, the Modem will automatically search for a CLEAR 4G signal.
  • Page 6: C Onnect To Clear 4G

    Set up the Modem (continued) Connect to CLEAR 4G As the Modem is searching for the CLEAR 4G signal, five LED lights, located on the front of the Modem, will blink sequentially and then in unison. When the Modem is connected to the CLEAR 4G signal, the LED lights will stop blinking and remain lit.
  • Page 7: Connect To The Wi-Fi Network

    Set up the Modem (continued) Connect to the wi-fi Network  With your device’s wi-fi turned on, view the list of available wireless networks.  Connect to the Modem’s wi-fi network. The default wi-fi network name is ― WiFiRSU-xx‖, where ―xx‖...
  • Page 8: C Hange Your Wi - Fi Network Name And Password

    Set up the Modem (continued) Change your wi-fi network name and password Once you’ve set up your Modem and connected to the wi-fi network, you should change the Modem’s wi-fi network name (SSID) and wi-fi password to something you can remember. ...
  • Page 9: C Onnect To The Internet

    Set up the Modem (continued) Connect to the internet Every CLEAR customer gets an online account, so you easily can manage your account and view / pay your bill. The first time you connect to the internet with your Modem, you’ll be directed to a page to review your rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of Service.
  • Page 10: Manage Your Modem

    Manage Your Modem Modem Home Page Overview It’s easy to manage your Modem with the Modem Home Page.  Set up your Modem.  Change security settings.  Set up your wi-fi network.  View signal strength.  And more! If you’re using your Modem and are connected to the internet, click...
  • Page 11: Modem Home Page / Home Tab

    Manage Your Modem (continued) Modem Home Page / Home Tab The Home Tab displays helpful information about the Modem. If you’re using your Modem and are connected to the internet, click here to open the Modem Home Page.  Signal Meter: Shows the Modem’s signal strength in its current location. Five LEDs lit indicates an excellent signal.
  • Page 12  WiMAX Service Provider: Displays the service provider with whom the Modem is activated.  WiMAX Network State: Displays the operational state of the Modem.  WiMAX Network Status: Displays the status of the Modem on the CLEAR 4G network.  WiMAX Provisioning State: Displays the provisioning state of the Modem.
  • Page 13  Firewall: A firewall can be used to help protect your home network from unauthorized access. A firewall also helps to manage authorized access from the internet to your Modem.  Lease Obtained: Displays the time your Modem obtained an Internet Address from the CLEAR 4G network.
  • Page 14: Modem Home Page / Basic / Password Tab

    Manage Your Modem (continued) Modem Home Page / Basic / Password Tab Using a password may help prevent unauthorized access to your Modem. CLEAR recommends enabling password protection. Use this screen to enable/disable login password protection. And, change the default password required to login and manage your Modem. The default password to log in is ―C L EAR123‖.
  • Page 15: Modem Home Page / Basic / Time Zone Tab

    Manage Your Modem (continued) Modem Home Page / Basic / Time Zone Tab Set the time zone for your current location, and enable or disable ―A u to Adjust‖ for Daylight Savings Time. Click ― APPLY‖ when you’re ready to change the time zone settings for your Modem. If you don’t want to make any changes to the time zone settings, click ―...
  • Page 16: Modem Home Page / Basic / Device Name Tab

    Manage Your Modem (continued) Modem Home Page / Basic / Device Name Tab Change the name of the Modem. The default name is ― mywimax.‖ The device name is the name you enter in an internet browser address bar in order to access your Modem. Click ―...
  • Page 17: Modem Home Page / Basic / Wi-Fi Tab

     Network Name (SSID): Shows the Modem’s wi-fi network name (SSID), which is broadcast by the CLEAR Spot, to allow wi-fi-enabled devices to identify and connect to it. The default wi-fi network name is WiFiRSU_xx, where ―xx ‖ are the last two digits of the MAC ID, which can be found on the label on the back of the Modem.
  • Page 18 Manage Your Modem (continued) Modem Home Page / Basic / Reset Factory Settings Tab Use this tab to reset the Modem to the default factory settings. Note: It is important to note that many device settings will be reset to the factory default settings. For example, the password required to log in and manage your Modem will be reset to ―CLE A R123‖, the factory default setting.
  • Page 19: Modem Home Page / Basic / Language Tab

    Manage Your Modem (continued) Modem Home Page / Basic / Language Tab Set the language (English or Spanish) that is used in your CLEAR Modem Home page. Click ― APPLY‖ when you’re ready to change the language setting. If you don’t want to make any changes to the language setting, click ―C A NCEL‖.
  • Page 20: Modem Home Page / Advanced / Firewall Tab

    Modem Home Page / Advanced / Firewall Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 21: Modem Home Page / Advanced / Internet Protocol Tab

    Modem Home Page / Advanced / Internet Protocol Tab Warning: This screen includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 22: Modem Home Page / Advanced / Dynamic Dn Tab

    Modem Home Page / Advanced / Dynamic DNS Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 23: Modem Home Page / Advanced / Port Forwarding / Basic Tab

    Modem Home Page / Advanced / Port Forwarding / Basic Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 24: Modem Home Page / Advanced / Port Forwarding / Forwarding Tab

    Modem Home Page / Advanced / Port Forwarding / Forwarding Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 25 Modem Home Page / Advanced / Local Address / DHCP Server Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 26 Manage Your Modem (continued) Modem Home Page / Advanced / Local Address / Lease Status Tab This screen displays the active DHCP lease, since the last reboot. For each active lease, the following information is displayed:  Host Name: Displays the client host name. The name field is limited to 20 characters. ...
  • Page 27: Modem Home Page / Advanced / Local Addres / Lease Reservation Tab

    Modem Home Page / Advanced / Local Address / Lease Reservation Tab Warning: This tab includes settings that could negatively impact the performance of the Modem, if set incorrectly. These settings should be modified only by advanced users or if directed by CLEAR Customer Care.
  • Page 28: Modem Home Page / Advanced / Check Update Tab

    Manage Your Modem (continued) Modem Home Page / Advanced / Check Updates Tab This screen allows you to view and update your software information.  Check for Updates Now: Check for available Modem software updates immediately, overriding the normal update check schedule. Click ―...
  • Page 29: Quick Tips

    When you find the strongest CLEAR 4G signal, connect your computer to the wi-fi network. o If, for some reason, the room with the strongest CLEAR 4G signal is not where you want to put the Modem, consider moving the Modem to a room with a strong CLEAR 4G signal.
  • Page 30: E Nsure Your Devices Recognize Your M Odem

    Password, in order to view or change the wi-fi network name and wi-fi password. Important Message from CLEAR  If your browser is stuck on a message from CLEAR, follow the on-screen instructions to view the message and provide any requested information.
  • Page 31: Important Information

    Technical Specifications  Dimensions: 9.17 in (H) x 6.1 in (W) x 1.18 in (D)  Minimum Requirements: o Activated CLEAR Service o Internet Explorer®: IE 6.0 or higher o Firefox® 3.0 or higher  Hardware: WiMAX chipset – Beceem BCS250 ...
  • Page 32: Q Uestions About Your Bill

    24/7 and live telephone support between 9am and 10pm, local time, seven days a week. Questions about your bill?  When you set up your CLEAR online account, you provided CLEAR with a credit card number to which CLEAR automatically may bill your charges. However, if you desire to view your bill or to change the credit card to which your CLEAR charges are billed, it’s easy to do so.

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