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B
Online Technical
Services
3Com Bulletin
Board Service
T
ECHNICAL
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
3Com offers worldwide product support 24 hours a day, seven days a week,
through the following online systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
3ComForum on CompuServe® online services
3ComFacts
automated fax service
SM
3ComBBS contains patches, software, and drivers for all 3Com products, as
well as technical articles. This service is available via modem or ISDN 24
hours a day, seven days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity,
and 1 stop bit. Dial the telephone number nearest you:
Country
Data Rate
Australia
up to 14400 bps
France
up to 14400 bps
Germany
up to 9600 bps
Hong Kong
up to 14400 bps
Italy (fee required)
up to 14400 bps
Japan
up to 14400 bps
Singapore
up to 14400 bps
Taiwan
up to 14400 bps
U.K.
up to 28800 bps
U.S.
up to 28800 bps
S
UPPORT
Telephone Number
(61) (2) 9955 2073
(33) (1) 69 86 69 54
(49) (89) 627 32 188 or (49) (89) 627 32 189
(852) 2537 5608
(39) (2) 273 00680
(81) (3) 3345 7266
(65) 534 5693
(886) (2) 377 5840
(44) (1442) 278278
(1) (408) 980 8204
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