Black Box ACS3110A User Manual

Black Box ACS3110A User Manual

Catx dvi-d plus usb hid extender

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User Manual
Edition: 2010-10-06
CATx DVI-D plus USB HID
Extender
Model:
ACS3110A
ACS3210A
ACS3120A
ACS3220A

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Table of Contents
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Summary of Contents for Black Box ACS3110A

  • Page 1 User Manual Edition: 2010-10-06 CATx DVI-D plus USB HID Extender Model: ACS3110A ACS3210A ACS3120A ACS3220A...
  • Page 2 CATx DVI-D plus USB HID Extender Copyright © 2010. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice. Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents   About This Manual ..................5   Scope ....................5   Validity ..................... 5   Cautions and Notes ................. 5   Safety Instructions ..................6   Description ....................7   Application ..................7   System Overview ................8  ...
  • Page 4 CATx DVI-D plus USB HID Extender   Interfaces ..................29   7.1.1 DVI-D Single Link (Video source / monitor) ....29   7.1.2 USB-HID ................ 29   7.1.3 USB 2.0 (transparent) ............ 30   7.1.4 RJ45 (Interconnect) ............30   Interconnect Cable .................
  • Page 5: About This Manual

    About This Manual About This Manual 1.1 Scope This manual describes how to install your Extender, how to operate it and how to perform trouble shooting. 1.2 Validity This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices.
  • Page 6: Safety Instructions

    CATx DVI-D plus USB HID Extender Safety Instructions To ensure reliable and safe long-term operation of your Extender please note the following guidelines: Installation  Only use in dry, indoor environments.  The Extender and the power supply units can get warm. Do not situate them in an enclosed space without any airflow.
  • Page 7: Description

    Description Description Pos: 4 /806-IHSE/Beschreibung/Verwendungszweck/VAR_KVM_Cat X @ 5\mod_1278573416151_6.doc @ 41564 @ 2 3.1 Application The Extender is used to increase the distance between a source (computer, CPU) and its console (keyboard, mouse, and other peripheral devices). The Extender is designed for use with Cat X (Twisted Pair) interconnect cables.
  • Page 8: System Overview

    CATx DVI-D plus USB HID Extender 3.2 System Overview The Extender consists of a CPU Unit and a console unit (CON Unit). The CPU Unit is connected directly to the source (computer, CPU) using the supplied cables. The CON Unit is connected to the console (monitor, keyboard and mouse).
  • Page 9: Product Range

    Description 3.3 Product Range Model Description ACS3110A Single-Head Extender for 1x DVI Single Link (up to 1920x1200), 2x USB-HID (keyboard / mouse) ACS3210A Dual-Head Extender for 2x DVI Single Link (up to 1920x1200), 4x USB-HID (keyboard / mouse) ACS3120A Single-Head Extender for 1x DVI Single Link (up to 1920x1200), 4x USB 2.0 (transparent)
  • Page 10: Device Views

    CATx DVI-D plus USB HID Extender 3.6 Device Views Pos: 10 /806-IHSE/Beschreibung/Geräteansichten/473-xx/Typ ACS3110A(Single-Head) @ 5\mod_1278573803667_6.doc @ 41672 @ 3 3.6.1 Model ACS3110A (Single-Head) CPU Unit Front View Rear View To CPU: DVI-D Connect to 5VDC power supply To CPU: USB-HID...
  • Page 11: Model Acs3210A(Dual-Head)

    Description 3.6.2 Model ACS3210A(Dual-Head) CPU Unit Front View Rear View To CPU: DVI-D 1 Connect to 5VDC power supply To CPU: USB-HID 1 Service port 1 To CPU: DVI-D 2 Configuration DIP switches 1 To CPU: USB-HID 2 Connect to interconnect cable 1 Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2...
  • Page 12 CATx DVI-D plus USB HID Extender CON Unit Front View Connect to DVI monitor 1 Connect to USB-HID devices 1 Connect to DVI monitor 2 Connect to USB-HID devices 2 Rear View Connect to 5VDC power supply Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2 Service port 1...
  • Page 13: Model Acs3120A(Single-Head)

    Description 3.6.3 Model ACS3120A(Single-Head) CPU Unit Front View Rear View To CPU: DVI-D Connect to 5VDC power supply To CPU: USB 2.0 Service port Connect to interconnect cable U Connect to interconnect cable 1 Configuration DIP switches CON Unit Front View Rear View Connect to DVI monitor Connect to 5VDC power supply...
  • Page 14: Model Acs3220A(Dual-Head)

    CATx DVI-D plus USB HID Extender 3.6.4 Model ACS3220A(Dual-Head) CPU Unit Front View Rear View To CPU: DVI-D 1 Connect to 5VDC power supply To CPU: USB-HID Service port 1 To CPU: DVI-D 2 Configuration DIP switches 1 Connect to interconnect cable 1 To CPU: USB 2.0 Service port 2 Connect to interconnect cable U...
  • Page 15 Description CON Unit Front View Connect to DVI monitor 1 Connect to USB-HID devices 1 Connect to DVI monitor 2 Connect to USB 2.0 devices Rear View Connect to 5VDC power supply Service port 2 Connect to interconnect cable U Connect to interconnect cable 2 Configuration DIP switches 2 Service port 1...
  • Page 16: Diagnostics

    CATx DVI-D plus USB HID Extender 3.7 Diagnostics The Extender is fitted with the following LEDs for status indication at CPU Unit and CON Unit: Devices with USB-HID (CPU Unit and CON Unit) Rear View Front View Pos. LED Status Diagnostics Power Device not ready...
  • Page 17 Description Devices with USB 2.0 (CPU Unit and CON Unit) Rear View Front View Pos. LED Status Diagnostics Power Device not ready (red) Device ready Link Status No connection via interconnect cable Connection available (green) flashing No USB host found Link Status No connection via interconnect cable Video...
  • Page 18: Installation

    CATx DVI-D plus USB HID Extender Installation Pos: 16 /806-IHSE/Installation/Lieferumfang prüfen/473-xx @ 5\mod_1278575025589_6.doc @ 41786 @ 2 4.1 Package Contents You should receive the following items in your extender package:  Extender pair (CPU Unit and CON Unit)  2x 5VDC international power supply unit ...
  • Page 19: System Setup

    Installation 4.2 System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently.
  • Page 20: Example Applications

    CATx DVI-D plus USB HID Extender 4.3 Example Applications This section illustrates typical installations of Extenders (caption on following page): Pos: 19 /806-IHSE/Installation/Installationsbeispiele/VAR_KVM_Single-/Dual-Head_USB 2.0 @ 5\mod_1278575500636_6.doc @ 41828 @ Extender (Single-Head) Extender (Dual-Head) 2010-10-06...
  • Page 21 Installation Extender (Single-Head with USB 2.0) Extender (Dual-Head with USB 2.0) Source (computer, CPU) Extender CPU Unit Interconnect cable Extender CON Unit Console (monitor, keyboard, mouse) Second monitor (option, only with Dual-Head devices) USB 2.0 devices (option, only with USB 2.0 devices) Pos: 20 /806-IHSE/Konfiguration/UEB_Konfiguration @ 5\mod_1278575517073_6.doc @ 41846 @ 1 2010-10-06...
  • Page 22: Configuration

    CATx DVI-D plus USB HID Extender Configuration Pos: 21 /806-IHSE/Konfiguration/Übertragungsparameter/73-xx @ 5\mod_1278575636042_6.doc @ 41864 @ 233 5.1 Transmission Parameters By default, the device will automatically adapt to optimize video quality. This configuration is suitable for almost all conditions and should only be modified if video quality is not satisfactory.
  • Page 23: Adjustment Of Cable Length

    Configuration 5.1.2 Adjustment of Cable Length The CON Unit can be adapted for the current interconnect cable length with the following DIP switch settings: CON Unit Function Switch Switch down Switch up Not used Position Automatic adjustment (default) Cable length exceeds 10 m Cable length exceeds 20 m Maximum cable length: Use this setting if you are exceeding the maximum recommended cable length or if the video...
  • Page 24: Ddc Settings

    CATx DVI-D plus USB HID Extender 5.2 DDC Settings By default, the device sends the factory preset DDC information to the CPU. This information is sufficient in most cases. CPU Unit and CON Unit offer the following DIP switch settings to control the administration of the DDC information: CPU Unit Function...
  • Page 25: Selection Of Operation Mode

    Configuration 5.3 Selection of Operation Mode At CPU Unit and CON Unit you can select the operation mode with the following DIP switch settings: CPU Unit and CON Unit Function Switch Switch down Switch up No used Position Standard operation (default) Test mode Devices before 2010: Update mode activated During standard operation, DIP switch 4 must stay in the down position.
  • Page 26: Command Mode

    CATx DVI-D plus USB HID Extender 5.4 Command Mode During normal use, the console keyboard functions in the usual manner. However, for all Extenders with USB-HID support, you can set the keyboard into a Command Mode by using a specific 'hot' key sequence. While in Command Mode, several functions are performed via keyboard commands.
  • Page 27: Operation

    Operation Operation Pos: 26 /806-IHSE/Betrieb/Übertragungsparameter neu bestimmen (Auto-Adjust)/473-xx @ 5\mod_1278578041089_6.doc @ 42060 @ 2 6.1 Readjustment of Transmission Parameters (Auto-Adjust) On Extenders with USB-HID support (not for model ACS3120A), the user can initiate an automatic readjustment of transmission parameters. The Extender will automatically optimize video quality.
  • Page 28: Download Ddc Via Keyboard Command

    CATx DVI-D plus USB HID Extender 6.2.1 Download DDC via Keyboard Command Use the following command sequence to read DDC information from the attached monitor (except for model ACS3120A). Enter Command Mode (default: 2x <Left Shift>; see Chapter 5.4, Page 26). Press the keys <2>, <Enter>...
  • Page 29: Specifications

    Specifications Specifications Pos: 29 /806-IHSE/Technische Daten/Schnittstellen/UEB_Schnittstellen @ 5\mod_1278578201870_6.doc @ 42114 @ 2 7.1 Interfaces Pos: 30 /806-IHSE/Technische Daten/Schnittstellen/DVI-D-Single-Link (Videoquelle / Monitor) @ 5\mod_1278578254058_6.doc @ 42132 @ 3 7.1.1 DVI-D Single Link (Video source / monitor) The video interface supports the DVI-D protocol. All signals that comply to DVI-D Single Link norm can be transmitted.
  • Page 30: Usb 2.0 (Transparent)

    CATx DVI-D plus USB HID Extender Pos: 33 /806-IHSE/Technische Daten/Schnittstellen/USB 2.0 (transparent) @ 5\mod_1278578316386_6.doc @ 42168 @ 3 7.1.3 USB 2.0 (transparent) Extender models with transparent USB 2.0 support allow the connection of all types of USB 2.0 devices (without restriction). USB 2.0 data transfer is supported with USB high speed max.
  • Page 31: Interconnect Cable

    Specifications 7.2 Interconnect Cable Pos: 36 /806-IHSE/Technische Daten/Verbindungskabel/Verbindungskabel (Cat X) @ 5\mod_1278578406026_6.doc @ 42205 @ 3 7.2.1 Cat X A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network component, such as an Ethernet Hub, Router or Switch, is not allowed.
  • Page 32: Supported Peripherals

    CATx DVI-D plus USB HID Extender Pos: 38 /806-IHSE/Technische Daten/Getestete Peripherie/UEB_Getestete Peripherie @ 5\mod_1278578478761_6.doc @ 42242 @ 2 7.3 Supported Peripherals Pos: 39 /806-IHSE/Technische Daten/Getestete Peripherie/USB-HID-Geräte @ 5\mod_1278578523558_6.doc @ 42260 @ 3 7.3.1 USB-HID Devices The Extender will support most USB-HID devices, including the vast majority of keyboards and mice currently on the market.
  • Page 33: Interconnect Cable (Cat X)

    Specifications 7.3.3 Interconnect Cable (Cat X) Extenders should be used with cables as described in Chapter 7.2.1, Page 31. Internal tests showed that certain cables or cable types allow longer cable lengths. Enhanced performance is specified using the following cables: Resolution (at 60 Hz) Cable Type Cable Length...
  • Page 34: Connector Pinouts

    CATx DVI-D plus USB HID Extender 7.4 Connector Pinouts Pos: 43 /806-IHSE/Technische Daten/Pinbelegungen/Buchse DVI-D Single-Link @ 5\mod_1278578723073_6.doc @ 42333 @ Connector DVI-D Single-Link 1......8 C1 C2 17......24 C3 C4 Pin Signal Pin Signal Pin Signal T.M.D.S data 2– T.M.D.S data 1– 17 T.M.D.S data 0–...
  • Page 35 Specifications Connector USB Type A Picture Signal Color VCC (+5VDC) Data – White Data + Green Black Pos: 46 /806-IHSE/Technische Daten/Pinbelegungen/Buchse Mini-USB Typ B @ 5\mod_1278578794167_6.doc @ 42387 @ Connector Mini USB Type B Picture Signal Color VCC (+5VDC) Data – White ..5 Data +...
  • Page 36: Power Supply

    CATx DVI-D plus USB HID Extender 7.5 Power Supply Single-Head Devices Voltage 5VDC  Power Requirement ACS3110A(CPU Unit and CON Unit): 5VDC / 800 mA  ACS3120A(CPU Unit): 5VDC / 800 mA  ACS3120A(CON Unit): 5VDC / 2.500 mA Dual-Head Devices...
  • Page 37: Shipping Weight

    Specifications 7.8 Shipping Weight Single-Head Devices CPU Unit / CON Unit 0,2 kg (0.4 lb) Shipping Box 1,7 kg (3.8 lb) Dual-Head Devices CPU Unit / CON Unit 0,3 kg (0.7 lb) Shipping Box 2,2 kg (4.9 lb) Pos: 53 /806-IHSE/Hilfe im Problemfall/UEB_Hilfe im Problemfall @ 5\mod_1278579113839_6.doc @ 42536 @ 1 2010-10-06...
  • Page 38: Troubleshooting

    CATx DVI-D plus USB HID Extender Troubleshooting Pos: 54 /806-IHSE/Hilfe im Problemfall/Bildausfall/473-xx @ 5\mod_1278579209183_6.doc @ 42555 @ 2 8.1 Blank Screen Diagnosis Possible Reason Measure  Check power supply units and LED Power off Power supply the connection to the mains. ...
  • Page 39: Video Jitter

    Troubleshooting 8.2 Video Jitter Diagnosis Possible Reason Measure  Check connection, length and Incorrect video Cable connection display interrupted quality of DVI-D cable to CPU and to monitor, tighten cable thumbscrews.  Check connection, length and quality of interconnect cables between the units.
  • Page 40: Usb 2.0 Failure

    CATx DVI-D plus USB HID Extender 8.4 USB 2.0 Failure Diagnosis Possible Reason Measure  Check interconnect cable U and LED Link Connection U between Status USB off CON Unit and CPU Unit connections.  Check LED USB Status at USB controller (CON Unit) CON Unit.
  • Page 41: Technical Support

    Technical Support Technical Support Prior to contacting support please ensure you have read this manual, and then installed and set-up your Extender as recommended. 9.1 Support Checklist To efficiently handle your request it is necessary to complete our checklist for support and problem cases (Download). Keep the following information available before you call: ...
  • Page 42: Blackbox Subsidiary Contact Details

    CATx DVI-D plus USB HID Extender 9.3 BlackBox subsidiary contact details Country Web Site Phone / Fax Email Austria www.black-box.at +43 1 256 98 56 +43 support@black-box.at +43 1 256 98 56 100 support.nederlands@blackbox.be +32 2 725 85 50 Belgium www.blackbox.be support.french@blackbox.be +32 2 725 92 12...
  • Page 43: Ce Declaration Of Conformity

    Technical Support Pos: 60 /806-IHSE/Zertifikate/ATB_Europäische Konformitätserklärung_OEM @ 5\mod_1279015724783_6.doc @ 43842 @ 2 9.4 CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives: 2004/108/EG Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility CE Marking 2009...
  • Page 44: North American Regulatory Compliance

    CATx DVI-D plus USB HID Extender 9.5 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 45: Glossary

    Glossary 10 Glossary The following terms are commonly used in this guide or in video and KVM technology: Term Explanation Cat X Any Cat 5e (Cat 6, Cat 7) cable CON Unit Component of a Extender or Media Extender to connect to the console (monitor(s), keyboard and mouse;...
  • Page 46 CATx DVI-D plus USB HID Extender Term Explanation A DVI-D interface for resolutions up to 1920x1200 by Single Link transmission of 3x up to 165 MPixel/s (24-bit) of color information. Alternative frequencies are Full HD (1080p), 2K HD and accordingly 2048x1152. Single-mode 9µ...

This manual is also suitable for:

Acs3210aAcs3120aAcs3220a

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