Black Box ACS2009A-R2 Manual

Black Box ACS2009A-R2 Manual

Dvi-d-catx-kvm-extender single and dualhead
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ACS2009A-R2, ACS2028A-R2
ACS2209A-R2, ACS2228A-R2
ACS4001A-R2, ACS4022A-R2
ACS4201A-R2, ACS4222A-R2
DVI-D-CatX-KVM-Extender
Single and DualHead
Manual
http://www.blackbox.com

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Summary of Contents for Black Box ACS2009A-R2

  • Page 1 ACS2009A-R2, ACS2028A-R2 ACS2209A-R2, ACS2228A-R2 ACS4001A-R2, ACS4022A-R2 ACS4201A-R2, ACS4222A-R2 DVI-D-CatX-KVM-Extender Single and DualHead Manual http://www.blackbox.com...
  • Page 2 This manual will tell you all about your new DVI-D Cat X KVM-Extender, including how to install, operate, and troubleshoot it. For an introduction to the Converter, see Chapter 2. The Converter product codes covered in this manual are: ACS2009A-R2: KVM-Extender Singlehead DVI-D, PS2-Keyboard/Mouse ACS2209A-R2:...
  • Page 3: Cautions And Notes

    DVI-D CAT X KVM-EXTENDER Copyrights and Trademarks ©2008. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
  • Page 4 DVI-D CAT X KVM-EXTENDER...
  • Page 5 This is to certify that, when installed and used according to the instructions in this manual, together with the specified cables and the maximum cable length <3m, the Units: ACS2009A-R2, ACS2028A-R2, ACS2209A-R2, ACS2228A-R2 ACS4001A-R2, ACS4022A-R2, ACS4201A-R2, ACS4222A-R2 are shielded against the generation of radio interferences in accordance with the...
  • Page 6: Power Input

    DVI-D CAT X KVM-EXTENDER Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation, please note the following installation guidelines: • Do not use CATx-devices to link between buildings – please use fiber devices. • Only use in dry, indoor environments. •...
  • Page 7: Table Of Contents

    CONTENTS Contents 1. Quick Setup 2. Overview Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation Package Contents Interconnection Cable Requirements System Setup Diagnostic LEDs 4. Service Setup Setup at the Local Unit Setup at the Remote Unit 5.
  • Page 8: Quick Setup

    DVI-D CAT X KVM-EXTENDER 1. Quick Setup This section briefly describes how to install your KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Install system Connect Remote unit to KVM.
  • Page 9: Glossary

    OVERVIEW Overview Introduction A CatX KVM Extender is mainly used, to extend the maximum distance between a CPU and his Keyboard / Monitor / Mouse considerably. In addition they are beneficial in installations in electromagnetic hazardous environments (EMI). Normal Keyboard-/ Monitor-/ Mouse extender cables (and Extender using traditional cables) cannot go so far and EMI interferences may reduce the maximum distance and/or reliability.
  • Page 10 DVI-D CAT X KVM-EXTENDER CPU with DVI-D Graphic card Local Console Optional Monitor DVI-D Cat X KVM- Extender system Remote Console Optional Serial / Audio Optional Monitor DVI-D Cat X – KVM Extender system (example)
  • Page 11: Features

    OVERVIEW Features All members of the DVI-D Cat X - DVI KVM Extender Series offer the following features: • Support for DVI-D Graphic cards (all devices) • Support for PS2-Keyboard and PS2-Mouse (ACS2028A and ACS2228A) • Support for USB-Keyboard and USB-Mouse (ACS4022A and ACS4222A) Devices with USB- connectors support ONLY Keyboard and Mouse.
  • Page 12: Product Range

    DVI-D CAT X KVM-EXTENDER Product Range There are eight products in the range and various upgrade kits: DVI-D Cat X - Extender ACS2009A-R2 KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse (Singlehead) ACS2028A-R2 KVM-Extender 1x DVI, PS2-Keyboard, PS2-Mouse (Singlehead) + serial/audio ACS2209A-R2 KVM-Extender 2x DVI, PS2-Keyboard, PS2-Mouse...
  • Page 13: Compatibility

    OVERVIEW Compatibility Interface Compatibility • Digital Video (DVI-D): Digital Video standard, installed by Digital Display Working Group (www.ddwg.org) R, G, B, CLOCK in a data stream with up to 3x 1,6 GBit/sec. Signals are TMDS Level. • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware.
  • Page 14: How To Use This Guide

    DVI-D CAT X KVM-EXTENDER 2.6 How to Use This Guide This guide describes the installation and configuration of the DVI-D Cat X – Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection &...
  • Page 15: Installation

    2x US type power cord • User manual (Quick Setup) ACS2009A-R2, ACS2028A-R2, ACS2209A-R2 and ACS2228A-R2 (additionally): • KVM CPU cable set (1.8m) with one side: PS/2 (6-pin mini-DIN male) keyboard and mouse connector and DVI-D video (DVI-D dual link male) connector – other side: DVI- D video (DVI-D dual link male) connector •...
  • Page 16 DVI-D CAT X KVM-EXTENDER ACS4001A-R2, ACS4022A-R2, ACS4201A-R2 and ACS4222A-R2 (additionally): • DVI-D (1,8m) video cable (DVI-D dual link male-to-male) • USB (1,8m) cable (USB type A to type B) ACS2209A-R2, ACS2228A-R2, ACS4201A-R2 and ACS4222A-R2 (additionally): • DVI-D (1,8m) video cable (DVI-D dual link male-to-male) ACS2028A-R2, ACS4022A-R2 (additionally): •...
  • Page 17: Interconnection Cable Requirements

    INSTALLATION 3.2 Interconnection Cable Requirements To connect the Local and Remote units you will need: • DVI, PS2-Keyboard, PS2-Mouse: Connect the supplied KVM CPU cable set to your CPU (KVM.- Switch, etc.). Please ensure that the connection is tension-free! Devices ACS2028A + ACS2228A •...
  • Page 18: System Setup

    DVI-D CAT X KVM-EXTENDER 3.3 System Setup To install your DVI-D Cat X – Extender system: Switch off all devices. Connect your keyboard, monitor(s) and mouse to the Remote unit (depending on device type). Please ensure, to not swap Mouse- and Keyboard connector. The Keyboard connector is purple and the Mouse connector is green.
  • Page 19 Remote keyboard port monitor DVI-D Cat X KVM-Extender Type ACS2009A-R2 Remote Unit INTERCONNECT – carries video and data signals – connect to Local/ Connect to 5V Power remote unit with CATx cable supply DVI-D Cat X KVM-Extender Type ACS2009A-R2 Local/ Remote Unit...
  • Page 20 DVI-D CAT X KVM-EXTENDER Connect to CPU: local DVI-Monitor DVI-Graphic card port Connect to Local console 2 monitor Connect to CPU: local DVI-Monitor port Local keyboard/ mouse port DVI-Graphic card, Connect to Local keyboard, mouse console monitor Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter...
  • Page 21 INSTALLATION Connect to CPU: Connect to CPU: Connect to CPU: DVI, keyboard, mouse Audio OUT Audio IN serial interface local DVI-Monitor port Local keyboard/ mouse port Connect to Local console monitor Solely Keyboard may be plugged in directly, keyboard/mouse through equipped adapter DVI-D Cat X KVM-Extender Type ACS2028A-R2 Local Unit Connect to Connect to:...
  • Page 22 DVI-D CAT X KVM-EXTENDER Connect to CPU: Connect to CPU: local DVI-Monitor serial/ audio ports DVI-Graphic card port Connect to Local console 2 monitor Connect to CPU: local DVI-Monitor port Local keyboard/ mouse port DVI-Graphic card, Connect to Local keyboard, mouse console monitor Solely Keyboard may be plugged in directly,...
  • Page 23 INSTALLATION INTERCONNECT – carries video and data signals – connect to Local/ Connect to 5V Power remote unit with CATx cable supply DVI-D Cat X KVM-Extender Type ACS2028A-R2 Local/ Remote Unit INTERCONNECT – carries 2 video – connect to Local/Remote unit with CATx cable INTERCONNECT –...
  • Page 24 DVI-D CAT X KVM-EXTENDER Connect to CPU: Connect to CPU: local DVI-Monitor port DVI graphic card Connect to Local console monitor DVI-D Cat X KVM-Extender Type ACS4001A-R2 Local Unit remote DVI-Monitor port– connect to Remote keyboard/mouse Remote console port monitor DVI-D Cat X KVM-Extender Type ACS4001A-R2 Remote Unit INTERCONNECT –...
  • Page 25 INSTALLATION local DVI-Monitor Connect to CPU: port Connect to Local DVI-Graphic card console 2 monitor Connect to CPU: local 1 DVI-Monitor Connect to CPU: port Connect to Local DVI-Graphic card console 1 monitor DVI-D Cat X KVM-Extender Type ACS4201A-R2 Local Unit remote DVI-Monitor port Connect to Remote console 2...
  • Page 26 DVI-D CAT X KVM-EXTENDER Connect to CPU: Connect to CPU: Connect to CPU: Audio OUT Audio IN serial interface DVI graphic card Connect to CPU: local DVI-Monitor port Connect to Local console monitor DVI-D Cat X KVM-Extender Type ACS4022A-R2 Local Unit remote DVI-Monitor port–...
  • Page 27 INSTALLATION Connect to CPU: Connect to CPU: local DVI-Monitor DVI-Graphic card serial/ audio ports port Connect to Local console 2 monitor Connect to CPU: local 1 DVI-Monitor Connect to CPU: port Connect to Local DVI-Graphic card console 1 monitor DVI-D Cat X KVM-Extender Type ACS4222A-R2 Local Unit remote DVI-Monitor Connect to Connect to:...
  • Page 28 DVI-D CAT X KVM-EXTENDER INTERCONNECT – carries video and Connect to 5V Power data signals – connect to Local/ supply remote unit with CATx cable DVI-D Cat X KVM-Extender Type ACS4022A Local/ Remote Unit INTERCONNECT – carries 2 video – connect to Local/Remote unit with CATx cable INTERCONNECT –...
  • Page 29: Diagnostic Leds

    INSTALLATION Diagnostic LEDs Each DVI-D Cat X KVM-Extender is fitted with four indicator LEDs: Power, Video OK, Data Error, Link Status: The Power LEDs are next to the Power socket. The location of the LEDs is shown below: Diagnostic LED Diagnostic LED Diagnostic LED Link Status...
  • Page 30 DVI-D CAT X KVM-EXTENDER Appearance Diagnostics Device not ready Power LED (Red LED) Device ready Video Okay No or invalid video signal detected (Green LED) Device ready Link Status blinking No CATX connection (Green LED) Device ready Data Error Device ready (Green LED) blinking / On Errors through data transmission over CATX Cable...
  • Page 31: Service Setup

    SERVICE SETUP Service Setup For most applications, you shouldn't need not to make any adjustments to set up your DVI-D CAT X - Extender. Under some special circumstances it could be necessary to setup configuration specials. For some applications, you may need to open the Local Unit and/or the Remote Unit. Unscrew the Philips-type screws at both sides at the bottom of the device.
  • Page 32: Setup At The Local Unit

    DVI-D CAT X KVM-EXTENDER Setup at the Local Unit After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left. The main PCB then will look like this: JP1, JP2, JP3 Use the diagram to locate jumpers.
  • Page 33 SERVICE SETUP Loading the DDC Information from the Remote Monitor into the internal DDC Table To load the DDC Information from the Remote Monitor into the internal DDC Table, please proceed the following steps: • Power up the CPU, the Local Unit, the Remote (cables to the CPU connected) and the Monitor •...
  • Page 34: Setup At The Remote Unit

    DVI-D CAT X KVM-EXTENDER Setup at the Remote Unit After unscrewing and opening the upper shell, please place the device in this orientation: with the CATx connectors to the right and the electrical connectors to the left. The main PCB then will look like this: JP1, JP2, JP3 Use the diagram to locate jumpers.
  • Page 35: Troubleshooting

    TROUBLESHOOTING Troubleshooting Monitor There isn’t a picture. Check the power supply connection at the local and remote unit. Is the Power (Red LED) at the Local unit illuminated (see page 29)? If not, the internal power-supply may be damaged or there may be an internal error. Check that the Interconnection cable is connected at the Local Unit and the Remote Unit.
  • Page 36 DVI-D CAT X KVM-EXTENDER Try a different model of keyboard. If the new keyboard works then original one may be incompatible Check that the Interconnection cable is connected at the Local Unit and the Remote Unit. Is the Link Status LED illuminated (see page 29)? The other console is active.
  • Page 37 TROUBLESHOOTING or horizontally graduated colors – better use monochrome backgrounds. They allow higher compression -> higher frame rates. Your mouse is moving like ‘hanging on a rubber band’ This problem derives from different single problems, which accumulate to a delay between the true mouse movement and displaying the movement of the mouse pointer on the screen.
  • Page 38 DVI-D CAT X KVM-EXTENDER Other USB-devices Your USB- device does not work You have connected a non-HID device. There are supported HID devices only. All other devices are dismissed...
  • Page 39: Appendix A: Example Applications

    APPENDIX A: EXAMPLE APPLICATIONS Appendix A: Example Applications This section illustrates some specific applications using the DVI-D Cat X - Extenders: • DVI-D Cat X KVM-Extender with optional, secondary screen. DVI-D Cat X KVM-Extender with optional, secondary screen...
  • Page 40 DVI-D CAT X KVM-EXTENDER • 4 CPU’s – local outputs managed through a KVM- Switch and a single console. Remote Consoles up to 140m away. DVI-D Cat X KVM-Extender – local Consoles through a KVM- Switch...
  • Page 41: Appendix B: Rack Mount Options

    APPENDIX B: RACK MOUNT OPTIONS Appendix B: Rack Mount Options DVI-D Cat X KVM- Extender units can be mounted in a 19” rack using the mounting kit: DVI-D Cat X- Rackmount Kit. Two different versions are available – one each for Singlehead and for Dualhead devices.
  • Page 42 DVI-D CAT X KVM-EXTENDER The Rackmount-Kit ACS1009A-RMK allows, to mount a different count of devices (1…4 pieces): In the leftmost position, you can install a rack mountable p.s.u. type ACS2228A-PS instead of an extender device. This p.s.u. allows, to power up to 3 devices (singlehead or dualhead) Please note:’...
  • Page 43 APPENDIX B: RACK MOUNT OPTIONS Mounting Instruction Rackmount-Kit ACS2228A-RMK Using the Rackmount-Kit ACS2228A-RMK, up to 4 devices of the device size 103x143x42mm (Dualhead Devices) can be mounted into a 19“-Server Rack. The Rackmount Kit requires 1U Rackspace. Blindplates (in the list of parts delivered) allow to cover unused device positions.
  • Page 44 DVI-D CAT X KVM-EXTENDER The Rackmount-Kit ACS2228A-RMK allows, to mount a different count of devices (1…4 pieces): In the leftmost position, you can install a rack mountable p.s.u. type ACS2228A-PS instead of an extender device. This p.s.u. allows, to power up to 3 devices (singlehead or dualhead) Only use the supplied, short screws, to prevent damages on the PCB’s...
  • Page 45: Appendix C: Audio/Serial Support

    APPENDIX C: AUDIO/SERIAL SUPPORT Appendix C: Audio/Serial Support Single head KVM devices: The Audio/Serial allows bi-directional stereo audio and a full-duplex serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse and DVI video. Dual head KVM devices and Media devices (no USB): The Audio/Serial allows bi-directional stereo audio and a 3 wire (Tx/Rx - XON/XOFF) serial data link to be sent across the regular interconnection cable in addition to keyboard, mouse...
  • Page 46 DVI-D CAT X KVM-EXTENDER Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously).
  • Page 47: Shipping And Packaging

    APPENDIX D: CALLING TECHNICAL SUPPORT Appendix D: Calling Technical Support If you determine that your DVI-D –Cat X KVM Extender is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Technical Support at Black Box! Before you do, make a record of the history of the problem.
  • Page 48 DVI-D CAT X KVM-EXTENDER Black Box Technical Support Country Web Site/E-Mail Phone www.blackbox.com 724-746-5500 724-746-0746 info@blackbox.com Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.english@blackbox.be...
  • Page 49: Appendix E: Specifications

    APPENDIX E: SPECIFICATIONS Appendix E: Specifications Power Supply Voltage 100-240VAC-0.5A-47-63Hz/5VDC-2000 mA Local Unit : max. 5V/750mA Power required Remote Unit : max. 5V/750mA Interface (Depending on type of device) DVI-D up to 1920x1200@60Hz Video source/Monitor PS2 or USB (depending on model) Keyboard PS2 or USB (depending on model) 2-/3-button and Mouse...
  • Page 50 DVI-D CAT X KVM-EXTENDER Serial Interface Up to a maximum of 19,200 Baud Serial Speed Format Independent Serial Data Format Flow Control Singlehead Devices RTS, CTS, DTR, DSR are sent across link Dualhead Devices NO flow control (XON/XOFF) Maximum Length of Interconnection Cable 120m (400ft) CATx Installation cable AWG24 60m (200ft)
  • Page 51: Appendix F: Connectors

    APPENDIX F: CONNECTORS Appendix F: Connectors DVI-D Cat X KVM-Extender Connector Pinouts DVI-I female connector (Input/ Output connector for ALL devices besides of PS2 Singlehead local unit and PS2 Dualhead local unit 1 Monitor ) Signal Signal Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+...
  • Page 52 DVI-D CAT X KVM-EXTENDER DVI-I female connector (Input connector for ALL PS2 Singlehead devices and Input connector PS2 Dualhead devices 1 Monitor) Signal Signal Signal T.M.D.S data 2- T.M.D.S data 1- T.M.D.S data 0- T.M.D.S data 2+ T.M.D.S data 1+ T.M.D.S data 0+ T.M.D.S data 2 GND T.M.D.S data 1 GND...
  • Page 53 APPENDIX F: CONNECTORS Combined Keyboard/Mouse connector (output connector Local Unit) KBD-DATA MOUSE-DATA KBD/MOUSE-GND VCC (+5V) KBD-CLK MOUSE-CLK Keyboard/Mouse connector (output connector Remote Unit) Keyboard Mouse KBD-DATA MOUSE-DATA KBD-GND MOUSE-GND VCC (+5V) VCC (+5V) KBD-CLK MOUSE-CLK...
  • Page 54 DVI-D CAT X KVM-EXTENDER Keyboard/Mouse Connector, USB Typ B (connector at Local Unit) Signal VCC (+5V) Data - White Data + Green Black Keyboard/Mouse Connector, USB Typ A (connector at Remote Unit) Signal VCC (+5V) Data - White Data + Green Black...
  • Page 55 APPENDIX F: CONNECTORS Keyboard/Mouse Adapter to connect Keyboard/Mouse to Local Unit Connector (device) Keyboard Mouse KBD-DATA KBD-DATA MOUSE-DATA MOUSE-DATA KBD-GND KBD -GND MOUSE-GND VCC (+5V) VCC (+5V) VCC (+5V) KBD-CLK KBD -CLK MOUSE-CLK MOUSE-CLK Audio/serial Adapter to connect audio/RS232 to Local Unit (Dualhead Devices only) AUDIO GND RS232 GND AUDIO OUT RIGHT CHANEL...
  • Page 56 DVI-D CAT X KVM-EXTENDER RS232 (Singlehead Devices only) 9 pin DSUB female (Local Unit) 9 pin DSUB male (Remote Unit) Signal Not connected Not connected Power Signal inner outer...
  • Page 57 APPENDIX F: CONNECTORS CATx- Interface Pin out according to EIA/TIA 568A (1000BaseT).
  • Page 58 NOTES...

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