Comcast DIGITAL SET-TOP BOX User Manual
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  X FINITY® TV 
DIGITAL SET-TOP BOX
User Guide
SA VID USER SIK 0112.indd 1
12/21/11 2:18 PM

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  • Page 1   X FINITY® TV  DIGITAL SET-TOP BOX User Guide SA VID USER SIK 0112.indd 1 12/21/11 2:18 PM...
  • Page 2: Table Of Contents

    Contents Welcome to XFINITY ® XFINITY TV Quick Start Guide Using Your Remote Control 6-12 Using Your On-Screen Guide • Main Menu and Quick Menu • TV Listings • Guide Options • Program Information • Reminders • High Definition • XFINITY On Demand •...
  • Page 3: Welcome To Xfinity ® Tv

    ® your home. • With the XFINITY TV app, you can turn your iPad, iPhone or iPod touch into a TV screen to watch your On Demand shows and movies anywhere. This guide provides you with detailed information on how to use and enjoy your new XFINITY service. From search tools to Parental Controls to Favorites, with XFINITY you have a variety of features available for exploring the entertainment universe.
  • Page 4: Xfinity Tv Quick Start Guide

    XFINITY TV Quick Start Guide Main Menu — Access to all your XFINITY features. 1. Press twice to access the Main Menu. 2. Use to navigate through the selections.   3. Press to make your selection. XFINITY On Demand — Your guide to instant entertainment! 1. Press on the remote or simply tune to Channel 1. 2. Use to highlight a movie or program listing; press ...
  • Page 5: Using Your Remote Control

    When programmed, enables control of your TV. Cable: Enables control of your Digital Set-Top Box. Power: Turns on or off the Digital Set-Top Box or TV component. Setup: Programs your remote to control your TV, DVD player, VCR or audio device.
  • Page 6: Using Your On-Screen Guide

    An envelope message indicator will appear on the Main Menu and TV Listings screens, and a red light will appear on your Digital Set-Top Box. Select Messages from the Main Menu to view. Music — Music channels provide continuous music in a variety of formats 24 hours a day. Select from the Quick Menu, then Music.
  • Page 7: Program Information

    Using Your On-Screen Guide Program Information View detailed information about a show while browsing the listings or watching TV. • Press while browsing TV Listings, or press twice while watching TV. Reminders Set recurring reminders for programs that interest you. 1. Highlight a program in TV Listings. Press and Remind Follow the prompts to set or cancel a reminder.
  • Page 8: Xfinity On Demand

    Boxes in your home. You can start watching a program in one room, stop, and resume watching in another. XFINITY On Demand programming and services not available in all areas. Programming subject to change. On Demand selections subject to charge indicated at time of purchase. Some Help & Services programs may show a minimal transaction charge that is immediately credited back to your account.
  • Page 9: Search Programs

    Using Your On-Screen Guide Search Programs The Search feature allows you to search by program title, by specific channel or by program category. 1. Select Search from the Quick Menu, navigate through the search options and select • By Category — When you select movies, sports or kids, the results show programs currently in progress.
  • Page 10: Parental Controls

    They are perhaps the most comprehensive locks available in the guide. If you forget your Purchase PIN or Locks PIN, call Comcast customer service at 1-800-XFINITY to reset. Parental Control Options TV Rating Locks — Block all shows with a specific TV rating.
  • Page 11: Favorites

    Using Your On-Screen Guide Favorites Create up to 5 Favorite Lists of channels you watch most often. 1. Press twice and select Favorite Lists Setup. Or, press your remote and select 2. To name your list, select and use to navigate. Press   to select each letter and to accept.
  • Page 12: Dvr Service

    Swap button, you will lose the buffer. • • DVR service requires an XFINITY TV subscription and DVR Set-Top Box. Monthly DVR service fee applies. DVR features not available in all areas. Call 1-800-XFINITY for details. SA VID USER SIK 0112.indd 12...
  • Page 13: The Comcast Customer Guarantee

    We’re here for you, 24 hours a day, 7 days a week • to answer questions at your convenience. You can contact us regarding any service-related issue by calling 1-800-XFINITY or in any of the following ways: Online via Ask Comcast ...
  • Page 14: How To Read Your Bill

    Receiving Your Bill Each month, you will receive a bill for your XFINITY service(s). All customers are billed for services received and payments are due on the date indicated on your bill. You can also choose to go paperless with Comcast’s Ecobill process by simply going to comcast.com/ecobill and signing up.
  • Page 15: Frequently Asked Questions

    Frequently Asked Questions Why do I see “To be announced” in the TV Listings instead of program titles? If power is lost to the Digital Set-Top Box, up to 14 days of data for hundreds of channels needs to be reloaded. Data will begin to reload once power is restored. No action is required. Why is my remote control not responding to any button presses? Press the Cable button on your remote and then try to change the channel. If nothing happens, check the batteries for possible replacement.
  • Page 16: Digital Set-Top Box Connection

    1. Connect the coax cable from your cable wall outlet to the Cable In/RF In connection on the back of your Digital Set-Top Box. You only need one coax cable for this setup, so select the one which best suits your needs.
  • Page 17 1. Connect the 6-ft. coax cable from your cable wall outlet to the Cable In/RF In connection on the back of your Digital Set-Top Box. 2. Connect the 3-ft. coax cable from the To TV connection on the back of your Digital Set-Top Box to the Cable In/RF In connection on the back of your TV.
  • Page 18 Back of TV Electrical Outlet Input Component Coax Cable Power Cord Video/Composite Audio Cables Cable In/RF In Output Power Back of Digital Set-Top Box Composite Cable Connection Cable Wall Outlet Back of TV Electrical Outlet Video Audio Input Coax Cable Composite Cable Power Cord...
  • Page 19 Digital Set-Top Box Connection Alternate Connection Using a Splitter 1. Unplug all of your devices from the electrical outlet. 2. Locate the coax cable coming from your cable wall outlet and disconnect it from the back of your existing device. 3. Connect the coax cable from your cable wall outlet to the single-connector side of the two-way splitter. 4.
  • Page 20: Digital Set-Top Box Activation

    2. Go online to www.comcast.com/activate to be connected to the XFINITY Activation Web page. 3. Follow the instructions on the displayed screens. Or, if you would like to activate your new XFINITY TV service using your phone, please call 1-888-270-6445. Activation...

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