IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life.
TABLE OF CONTENTS 1. OVERVIEW ............................1 1.1 Product features ............................1 1.2 Package content ............................1 1.3 Product Overview ............................1 1.4 Rear Panel ..............................2 1.5 Status Indicator ............................2 2. BEFORE USING YOUR NETWORK CAMERA ................3 3.
1. OVERVIEW 1.1 Product features Powerful Remote Surveillance on Multiple Mobile Platforms -- For mobile device platforms, iPad®, iPod®, iPhone®, BlackBerry®, Nokia® Symbian, Windows® Mobile & Android™ (with their built-in web browsers or EagleEyes) -- For web browsers, Internet Explorer®, Mozilla Firefox®, Mac® Safari®, Google Chrome™ and Opera -- For operating systems, Windows &...
1.4 Rear Panel Ethernet: Connect your network cable. DC 5V: Connect the supplied regulated power supply. Reset: With the power connected, press to reset all parameters, including the IP address to factory default settings. The camera will reboot after default reset. Please do not disconnect your Ethernet camera during the reset process.
2. BEFORE USING YOUR NETWORK CAMERA This network camera can be accessed via our supplied CMS software “Video Viewer”, the web browser (such as “Microsoft Internet Explorer” or “Mozilla Firefox”), and smart phones with our self-developed program “EagleEyes” installed depending on different using situations. Note: For details about accessing network cameras via smart phones, please refer to http://www.eagleeyescctv.com.
3. ACCESSING THE CAMERA VIA VIDEO VIEWER 3.1 Installing Video Viewer Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be automatically run. Step2: Click “Program” in the “Video Viewer” section to install Video Viewer, or click “Download The Latest Version”...
3.3.2 Full function version 3.3.3 Main button overview Button Function Description Simplified Full Function Click to show the predefined IP address(es). You can add, remove or Address Book search the IP address to log in the DVR remotely. Click to go to the detailed system configuration. Remote For details, please refer to “4.
3.4 Frequently-used functions 3.4.1 Record To record remotely, click “ ” or “ ” → “ ” to go to the “Record Setting” page. In the “Record Setting” page, you can set the following items: ‧Record type ‧Pre- / post-event record time (0~10 seconds) ‧Record time setting ‧Record path Note: The record function will be disabled when the reserved disk capacity in “Reserved(MB)”...
3.4.3 Firmware upgrade This function is used when users need to upgrade the network camera for function scalability. Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor. Step1: Click “ ”, and select the IP address of your network camera in the address book.
Page 12
STEP2: Right-click to show the shortcut menu on the top-left panel, and select the E-Map group you want to add. There are three E-Map groups you can add: Google E-MAP, Single E-MAP, and Building E-MAP.
Page 13
STEP3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices you’ve added to this group. Icon Description The connected device is camera. When it’s selected, it will become red. The connected device is DVR. When it’s selected, it will become red. For any motion or alarm event, it will appear on the screen to catch your attention.
Page 14
How to edit / remove an existing E-Map group For Google E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed. You can also add a single E-Map group (Add Single E-MAP) or Building E-Map group (Add Building E-MAP) into the existing Google E-Map group.
Page 15
For Building E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit Building E-MAP” or “Remove E-MAP” as needed.
4. CAMERA CONFIGURATIONS VIA WEB BROWSER Users can also access the network camera via a web browser, such as Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Safari. Note: It’s recommended to consult with your installer before changing system configurations. Note: You need to be the supervisor to enter the system configuration page.
Page 17
Function Icon User Level Description Configuration Page: Supervisor / Power User Live Switch to the live view page. Switch to the DPTZ configuration page. DPTZ For details, please refer to “4.4 Digital PTZ (DPTZ) operations” at page 15. Switch to the system configuration page, and the functions available for “Supervisor”...
4.3 Face tracking configurations Face tracking is used to especially zoom in on the intruder’s face, easy for everyone to identify. Note: When this function is enabled, DPTZ, Smart Zoom, and optical zoom are not allowed to use. Note: Face tracking is not supported when the stream format is set to Multi-Mode, and this menu will not be shown in the configuration page.
Page 19
STEP2: Select the functions when needed: ICON FUNCTION DESCRIPTION There are several monitor resolutions available. When the selected resolution is out of your current live view support, a part of your surveillance area might get covered on the screen, and you need to manually move on the screen to check the covered part.
4.5 System configuration menu Click “Config.” to enter the configuration page. Note: You need to be “Supervisor” or “Power User” to enter the system configuration page, and the functions available for these two user levels are different. If you’re not either of these two user levels, please re-log into the camera with one of them. The functions are categorized into three menus: Network, Camera and General.
4.6 Network 4.6.1 Network You can set the network configuration of the network camera depending on your network type. For details, please refer to your installation guide. 4.6.2 DDNS Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”. For details, please refer to the installation guide.
4.6.5 MAIL Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied when “Email” is selected in “General” → "Trigger". Function Description SMTP Server Enter the SMTP server address provided from your e-mail system supplier. Port Enter the port number provided from your e-mail system supplier.
Function Description System The text messaging service provider is Clickatell. User name / Password Enter the account user name and password you created in Clickatell. API ID Enter the API ID you applied from Clickatell. Recipient Click “Add” to enter the phone number, including the country code, to receive the text message.
When this function is activated, the other PC within the same domain as this camera will be able to search this camera in “Network Neighbor” with the identification name set in “Friendly name”. Double-click it to quickly open the web browser for camera access. 4.7 Camera 4.7.1 Camera Adjust the camera parameters if necessary.
4.7.2 Preset Note: Before using this function, make sure the DPTZ function is enabled. You can set new preset points (up to 16) or check existing points here. How to set a new preset point Step1: Click DPTZ icon. Step2: Click to where you want to see, and you’ll get a 5x zoom-in image. To slightly zoom out, draw a square from the bottom right to top left, and you’ll get a 3x image.
Step1: Click “Add” to choose a preset point from the drop-down list, and select the duration to stay at this point from 1 ~ 60 minutes. Then, click “Save” to confirm. Step2: Click “Add” again to add more preset points. When all the points are added, click “Save” to confirm. 4.7.4 Color Adjust the color performance from Brightness, Contract, Hue and Saturation.
4.7.5 Time Set daylight saving time and the current time, and click “Save” to confirm. Function Description Time Configuration Set the current date. Date Set the current time. Time Daylight Saving Time Configuration Specify whether to use daylight saving time (Enable / Disable). Daylight Saving Time If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight saving time in hours (Adjust Time).
To schedule the white LED to be enabled, go to “LED Timer Configuration”, select “Yes” in “Enable”, and set the time to enable the LED. Each square equals 30 minutes. 4.7.7 Digital Smart Zoom Column Description Smart Zoom To switch this function on or off, select “Enable” or “Disable”. Or, it’s also available to click to enable / disable this function on the live view panel.
4.8 General 4.8.1 General In “General”, you can select the UI language to English or Chinese, and check the MAC address of your camera. To lock camera access when it’s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN”...
4.8.4 Account Note: This function is available only for “Supervisor”. You can create a new account with different user access privilege, or delete or modify an existing account setting. How to create a new account Step1: Click “New”, and fill in the following columns. Column Description Set a user name that will be used for camera access.
4.8.5 Trigger You can set the motion or face detection and select the notification function. Note: Motion detection is not supported when the stream format is Motion JPEG. Note: Face detection is not supported when the stream format is set to Multi-Mode. ...
4.8.8 Upgrade Note: This function is available only for “Supervisor”. This function is used when users need to upgrade the network camera for function scalability. Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor. Note: For system upgrade from a web browser, it only supports upgrading one file at a time.
APPENDIX 2 API ID APPLICATION FOR SMS MESSAGING To allow the camera automatically sending a text message when an event happens, you need to apply an API ID from Clickatell, one mobile messaging company, first. Note: The SMS messaging is not totally free. You will be charged starting from the 11 message.
Page 35
Step2: When the account is created, the system will automatically send an Email to your specified Email address and ask you to activate your account. Click the link in the Email to complete account activation, and enter the login page as follows. Enter the password you set, and click “Login”.
APPENDIX 3 BIT RATE TABLE FOR REFERENCE The data below is for reference only. The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the complexity of your monitoring area, and how often the moving objects show in your monitoring area.
Page 37
Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps SXGA Best 1/15 High Normal Basic Best High Normal Basic QVGA Best High Normal Basic...
Need help?
Do you have a question about the HD NETWORK SURVEILLANCE CAMERA and is the answer not in the manual?
Questions and answers