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warraNTy
This Warranty against defects for your newly purchased
Cannon product is proudly prepared by Sampford IXl Pty
ltd of 421 Smith Street, Fitzroy, vIC 3065,
phone 1300 727 421.
1. Sampford IXl products come with guarantees that do
not exclude the following consumer entitlements under
the Australian Consumer law:
a. replacement or refund for a major failure and
compensation for any other reasonably foreseeable
loss or damage; and
b. to have the goods repaired or replaced if goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
2. Sampford IXl warrants that your product and related
supply will be free from defects in materials and
workmanship during the warranty term.
your warranty term can be found in your original
instruction booklet contained in this box,
commencing from the date of purchase. Sampford
IXl acknowledges this product requires professional
installation and product removal is hazardous to
consumers, accordingly any necessary inspections
and services will be carried out on site. you should not
attempt de-installation.
3. Subject to Point 1, Sampford IXl will repair any defects
in materials and workmanship during the warranty
term and if the product is deemed irreparable provide
a replacement of an equivalent current model where
the balance of the warranty period from the original
date of purchase will take effect.
4. To the fullest extent permitted by law and subject
always to Point 1, Sampford IXl will not be liable for:
a. any loss or damage arising from loss of use, loss
of profits or revenue; or
b. for any indirect or consequential loss or damage
resulting from any breach of this warranty
against defects.
5. Defective Sampford IXl products may be repaired
using refurbished parts or if required, completely
replaced by a refurbished product of the same type.
Limitations to Your Cannon Warranty
6. Subject to Point 1, this Warranty:
a. will only be provided to the original purchaser
where the original purchase was made from a
Sampford IXl Authorised Dealer or reseller and
proof of such purchase can be presented at the
time of service;
b. only applies to Sampford IXl products purchased
in Australia from a Sampford IXl Authorised Dealer
or reseller and installed by a qualified person
where a Certificate of Compliance in accordance
with State/Territory laws is provided;
c. will not apply where the defect in or failure of
the product is attributable to misuse, abuse,
accident or non-observation of the manufacturer's
instructions. This product must be used in
accordance with the manufacturer's instructions;
d. will not cover faults due to normal wear and tear
with reasonable use nor consumable components
such as globes, filters, glass items, etc;
e. will not cover any damages or problems caused to
this product by natural forces eg. storm, fire, flood,
and earthquake; or by intrusion or accumulation
(or both) of foreign matters eg. dust, soil, and
moisture. Sampford IXl recommends that you take
out appropriate insurances to protect your product
to this end;
f.
will not apply if this product is installed in a mobile
dwelling eg. caravan or boat;
g. will not apply if this product is removed from the
location where it was first installed;
h. is immediately void if the serial or model number
label is removed or defaced;
i.
is immediately void if the product is serviced or
repaired by a unauthorised/unqualified personnel;
j.
covers use of this product for domestic use only;
k. will not be restarted or extended upon repair or
replacement of the product or a part.
How to Make a Claim Under Your Cannon Warranty
7. To make a claim under this Warranty you will need to:
a. contact Sampford IXl service department on
1300 727 421 or aftersalesservice@sampfordixl.
com.au to provide details and register your claim
enabling a Sampford IXl assessment;
b. submit proof of purchase with your claim
eg. tax invoice or purchase receipt;
c. where a property has been constructed by a
builder/developer and it is fitted with IXl products,
please submit proof of purchase by way of the
certificate of occupancy, with your claim.
8. Sampford IXl will contact you to make arrangements
for service on site.
9. Subject to Point 1, you will be responsible for any
costs relating to the provision of your product to a
Sampford IXl Authorised Service Dealer.
10. Subject to Point 1, in the event you live more than
50 km from a Sampford IXl Authorised Service Dealer
you may be subject to travel or transport costs to
facilitate the repairing or replacement of your
IXl product.
Cannon Canterbury Freestanding | 3
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