Technical Support - TYAN S5512 series User Manual

Technical Support

If a problem arises with your system, you should first turn to your dealer for
direct support. Your system has most likely been configured or designed by
them and they should have the best idea of what hardware and software your
system contains.
Furthermore, if you purchased your system from a dealer near you, take the
system to them directly to have it serviced instead of attempting to do so
yourself (which can have expensive consequences).
If these options are not available for you then TYAN
can help. Besides designing innovative and quality products for over a decade,
®
TYAN has continuously offered customers service beyond their expectations.
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TYAN 's website (www.TYAN.com) provides easy-to-access resources such
as in-depth Linux Online Support sections with downloadable Linux drivers and
comprehensive compatibility reports for chassis, memory and much more. With
all these convenient resources just a few keystrokes away, users can easily find
the latest software and operating system components to keep their systems
running as powerful and productive as possible. TYAN
commitment to fast and friendly customer support through email. By offering
plenty of options for users, TYAN
industry's most competitive services to support them.
"TYAN's tech support is some of the most impressive we've seen, with
great response time and exceptional organization in general"
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN
information:
3. Contact your dealer for help BEFORE calling TYAN
4. Check the TYAN
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Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for
any product problems. This warranty only covers normal customer use and
does not cover damages incurred during shipping or failure due to the alteration,
misuse, abuse, or improper maintenance of products.
Hence, they should be of the most assistance for you.
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website for FAQ's, bulletins, driver updates, and other
http://www.TYAN.com
®
user group:
http://www.TYAN.com
®
serves multiple market segments with the
119
®
Computer Corporation
®
also ranks high for its
----Anandtech.com
®
.