Bticino 335828 User Manual
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Bticino 335828 User Manual

Telephone switchboard
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Telephone
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Item 335828
User manual

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Summary of Contents for Bticino 335828

  • Page 1 Telephone switchboard Item 335828 User manual...
  • Page 3 (e.g. via a mobile phone). The basic version of the telephone switchboard item 335828 is able to manage two telephone lines and up to 8 telephone extensions; a second one can be connected in parallel to each telephone.
  • Page 4 Telephone switchboard 335828 – Basic programming: switchboard programming with Using the manual ■ default values (in other words, the values set at factory). The manual describes the procedures on how to use the – Personal password (or password): used for programming switchboard through a specific terminology, explained as...

  • Page 5: Quick Guide

    Quick guide Quick guide Calling an external number ■ For quick reference, this guide has been provided with the 1. Pick up the handset. most frequently used procedures. 2. Press the 0 key. These procedures shall be considered valid with the basic 3.
  • Page 6 Quick guide Calling an extension Using the short phone number 1. Pick up the handset. 1. Pick up the handset, wait for the start dialling tone 3. Dial the required number (from 401 to 416). 2. Dial 30XX, where XX is the short code of the telephone number 4.
  • Page 7 LIGHTS) with Pivot telephones the external telephone line. handset and press keys R and or pick up the handset and Note: With Bticino telephones (Pivot series), use the key. 7 with other telephones. press keys R and 8 with other telephones.
  • Page 8 Quick guide Remote controlling from external telephone line Remote controlling from an extension - enabling 1. Pick up the handset. 1. Dial the telephone number of the dwelling. 2. Dial 991 + n where n is the number of the relay to be enabled (this 2.
  • Page 9 Activation of domotic scenario 1 “day” 31 + password + 1 31 + password + 1 * Note: For this programming, refer to the Installation manual or ask your installation technician. ** RP valid only when Bticino telephones (Pivot series) are used.
  • Page 10 Quick guide...

  • Page 11: Table Of Contents

    Contents 1 Telephone functions Services provided by land line telephone carriers  Short text messages (SMS)  Making a call  Identification of the caller (CLID)  Calling an extension  Three party call with land line telephone carrier  If the extension is busy ...
  • Page 12 Contents 6 Editing Editing the password  4 Domotic scenarios Password for editing  What we can do with domotic scenarios Remote control / Unlock password   Enabling / Disabling incoming external calls  Code control barring  Enabling / Disabling outgoing external calls ...

  • Page 13: Telephone Functions

    Telephone functions Making a call  Calling an extension  If the extension is busy  Calling all extensions  Uniform distribution of calls on external line (only for Mexico)  Calling an external number  Repeating the last external number called ...

  • Page 14: Making A Call

    Telephone functions Making a call ■ If the extension is busy Calling an extension   If the extension called is busy, it is possible to auto-dial To call a phone extensions connected to the switchboard: the call:  sound of line engaged; •...

  • Page 15: Calling All Extensions

    Telephone functions Calling all extensions Calling an external number   To call all extensions simultaneously: To call an external telephone (fixed-line telephone or mobile phone): • Pick up the handset; • Pick up the handset; • dial 400; 4 0 0 •...

  • Page 16: Repeating The Last External Number Called

    • the switchboard repeats the last number called from this telephone. • dial 30 to access the directory; Only with Bticino Pivot telephones • dial the short number • Pick up the handset; (from 01 to 50). • if the line is disengaged, press the RP key;...

  • Page 17: Storing An External Number In The Directory

    Telephone functions Storing an external number in the directory  To store a telephone number in the directory: • dial the short number associated with the telephone number e. g.: 25; • Pick up the handset; • dial the telephone number to be stored along with its area code number (e.g.

  • Page 18: Storing An International Number In The Directory

    Telephone functions Storing an international number in the  directory dial the short number associated with the telephone number (from 01 to 50) In order to enter a telephone number with an international e.g.: 07; area code in the directory, it is necessary to enter pauses between the area code and the telephone number by using dial the international area code number the R key.

  • Page 19: Answering A Call

    Telephone functions Answering a call Answer for another extension ■  If the receiver of an internal or transferred call is absent and Answering a call  his/her telephone rings, it will be possible to intercept the call directed to him/her from any other phone extension; in order to do this: •...

  • Page 20: Getting A Call Sent To The Answering Machine

    Telephone functions Getting a call sent to the answering machine  It is possible to talk to a user who is leaving a message on The service is available if the extension (e.g. 401) has been the answering machine: configured in answering machine mode (see Installation manual).

  • Page 21: During The Conversation

    Telephone functions Putting someone on hold and transferring During the conversation  ■ the call Putting someone on hold  To transfer an external or door-entry conversation to another phone extension: To put someone on hold during an external or door-entry conversation: •...

  • Page 22: Answering A Second Call During A Conversation

    Telephone functions Putting someone on hold and transferring Answering a second call during a   the call conversation (call notification tones) If after point 2 you do not want to wait for the answer from If during a conversation another external or door-entry call the phone you want to transfer the call to: comes in, the switchboard will send a call notification tone to the telephone in conversation.

  • Page 23: Putting Someone On Hold In An External Conversation

    Telephone functions Putting someone on hold in an external A) End the second call and resume the conversation  To do this, it is necessary to: conversation and answering a second call • hang up; (corresponding change) • wait for the tone; •...

  • Page 24: Services Provided By Land Line Telephone Carriers

    Telephone functions Services provided by land line Identification of the caller (CLID)  ■ telephone carriers This service allows you to identify the caller’s telephone Short text messages (SMS) number from the telephone line; it is possible to use this ...

  • Page 25: Three Party Call With Land Line Telephone Carrier

    Telephone functions To access the additional telephone services with a land line telephone carrier, it is necessary to change the sequence provided by land line telephone carrier thereof. Three party call with land line telephone  Call notification with land line telephone ...

  • Page 26: Uniform Distribution Of Calls On External Line

    Telephone functions Uniform distribution of calls on external line  (only for Mexico) For functions “Calling an external number with code “0”, redial the last external number called” and “Calling an external number stored in the directory”, the switchboard uses the external line with the lesser number of calls made.

  • Page 27: Intercommunication System

    Intercommunication system Door lock release without a door-entry call  Door lock release with a door-entry call  Switching on the staircase lights  Controlling the entrance panel  Transferring the door entry call to an external line  (DOSA service) Lock release with “DOSA service”...

  • Page 28: Door Lock Release Without A Door-Entry Call

    The intercommunication system is available only Door lock release with a door-entry call ■ if the switchboard is connected to a Bticino audio and video door entry system. When there is a door-entry call, the command acts on the door lock of the calling entrance panel.

  • Page 29: Switching On The Staircase Lights

    The switchboard allows you to check the audio and/or video used for switching on the staircase lights. of the entrance panel (entry). • pick up the handset; • pick up the handset; • with Bticino Pivot telephones, • with Bticino Pivot press or with all types of telephones, press telephone dial R8;...

  • Page 30: Transferring The Door Entry Call To An External Line (Dosa Service)

    Intercommunication system If the service is available and when there is a door entry call, Transferring the door entry call to an ■ the switchboard automatically dials the fixed line network external line (DOSA service) phone number or the mobile phone number stored in the directory as a short phone number 50 (for division 1) or 48 This function can be enabled only if the DOSA service has (for division 2).

  • Page 31: Lock Release With "Dosa Services

    Intercommunication system If you receive a call when you are not at home: Lock release with “DOSA Service” ■ • answer the call with your mobile phone or fixed telephone; During the remote conversation, press 997 to open the • you will hear 3 consecutive tones; lock associated with the entrance panel that enabled the •...
  • Page 32 Intercommunication system...

  • Page 33: Remote Controlling

    Remote controlling Commands from phone extension  Activation command  Deactivation command  Commands from an external telephone line  Access procedure from external line  Activation command  Deactivation command  Check command  Remote control procedure with answering machine enabled ...
  • Page 34 Remote controlling Command setup Remote controlling allows you to switch on and off (via the telephone) electric devices (devices) connected to The command to be sent to the switchboard is as the switchboard by selecting simple commands on the follows: telephone keypad.

  • Page 35: Commands From Phone Extension

    Remote controlling Commands from phone extension ■ Activation command Deactivation command   • pick up the handset; • Pick up the handset; • select the activation code 990 followed by the device ID, • select the activation code 991 e.g.: 5;...

  • Page 36: Commands From An External Telephone Line

    Remote controlling Commands from an external telephone This service must be previously configured on any external ■ telephone line (see Installation manual) line Activation command Access procedure from external line   • execute the access procedure from the external line; In order to be able to send a command to the switchboard from the external telephone line, do the following:...

  • Page 37: Deactivation Command

    Remote controlling Commands from an external telephone Check command  ■ line • execute the access procedure from the external line; Deactivation command  • select the check code 992 followed by the device • execute the access procedure ID number, e.g.: 5; from the external line;...

  • Page 38: Remote Control Procedure With Answering Machine Enabled

    Remote controlling Commands from an external telephone ■ line Remote control procedure with answering  machine enabled • the telephones ring;  after the programmed number of rings, the answering machine goes on; we are not in at the moment… •...

  • Page 39: Domotic Scenarios

    Domotic scenarios What we can do with domotic scenarios  Enabling / Disabling incoming external calls  Enabling / Disabling outgoing external calls  Enabling / Disabling door-entry calls  Enabling / Disabling the intercommunication system  Enabling / Disabling the DOSA service ...
  • Page 40 Domotic scenarios Domotic scenario 2 “Night” Domotic scenario is a combination of functions stored in the Switchboard, which can be enabled with one simple command. It is possible to create up to 5 different domotic scenarios in the Switchboard. Bedroom Childrenʼs Guest room bedroom...

  • Page 41: What We Can Do With Domotic Scenarios

    Domotic scenarios What we can do with domotic ■ scenarios Enabling / Disabling incoming external calls Enabling / Disabling door-entry calls   This customization allows you to enable/disable every single This customization allows you to enable/disable every single phone extension for the reception of external calls. phone extension for the reception of door-entry calls.

  • Page 42: Enabling / Disabling The Dosa Service

    Domotic scenarios What we can do with domotic ■ scenarios Enabling / Disabling the DOSA service Enabling / Disabling the remote control   The DOSA service must be associated with a domotic The remote control must be associated with a domotic scenario.

  • Page 43: Automatic Fax Tone Recognition (Fax Switch)

    Domotic scenarios Automatic Fax tone recognition  (Fax switch) If this service has been activated when being programmed (see installer’s manual), the switchboard will recognize if the incoming external call is directed to a Fax (data call) or to a telephone (voice call) thus it automatically commutes it to the apparatus thereof.

  • Page 44: Enabling A Domotic Scenario

    Domotic scenarios Enabling a domotic scenario ■ The telephone switchboard is provided with domotic scenario 2 and is set up for the “night” service. By activating this scenario all incoming telephone and door-entry calls will be directed to telephones 401 and 402. Enabling domotic scenario 2 and disabling Disabling domotic scenario 2 and enabling ...

  • Page 45: Other Services

    Other services Room monitoring  Activation  Listening  Using the modem  Connecting to the Internet  Telephone Intercom Answering Machine  Answering Machine  Intercom Answering machine ...

  • Page 46: Room Monitoring

    Other services Room monitoring ■ Listening The telephone switchboard allows for sound control of  the environments (Room Monitor) by using the handset as a microphone in the room to be checked (e.g. 403). • Pick up the handset of a telephone of the same division;...

  • Page 47: Using The Modem

    Other services Using the modem ■ Connecting to the Internet  To get a quick connection for transferring date (e.g. Internet connection): • connect the Modem as an extension (401), • program the modem so that it will dial the 91 code before the Provider’s telephone number followed by a pause to activate the “quick line”...

  • Page 48: Telephone Intercom Answering Machine

    Other services Telephone Intercom Answering Machine ■ By connecting an answering machine to an extension and by programming the extension thereof as an answering machine (for further information, contact your installation technician or see “Installation manual”), it is possible to make use of the telephone intercom-answering machine services Answering Machine ...

  • Page 49: Editing

    Editing Editing the password  Password for editing  Remote control / Unlock password  Code control barring  00 Code control barring  Unbarring the 00 area code number  Barring programmed area code numbers  Unbarring programmed area code numbers ...

  • Page 50: Answering Machine

    Editing • Domotic scenario 1 = active The standard switchboard programming (in other words, the switchboard programming mode at the time of purchase) All telephones are: can be edited by entering codes via internal telephones - enabled for receiving external telephone calls or (touch-tone) thus remaining stored until it is changed door-entry calls again.
  • Page 51 Editing Editing access procedure • Pick up the handset; • enter # * #; • dial the editing access code, (password), basic 1 2 3 4; A) If the password is correct:  start dialing tone • start editing B) If the password is wrong: ...

  • Page 52: Editing The Password

    Editing Remote control / unlock password Editing the password  ■ The remote control password and the temporary unlock Password for editing password of the area codes must not have figures included  in the activation codes from the external line of other devices (e.g.: answering machine, telephone dialing device).

  • Page 53: Code Control Barring

    Editing Code control barring ■ 00 Code control barring Unbarring the 00 area code number   The editing process can be performed for every phone The procedure only applies to nations which use 00 as an extension, thereby preventing people from making international area code.

  • Page 54: Barring Programmed Area Code Numbers

    Editing Barring programmed area code numbers Unbarring programmed area code numbers   This function allows you to bar a series of area codes The unlocking procedure is as follows: on one extension telephone, previously programmed by the installation technician (example: cell phones 3, long-distance calls 0XXX etc.).

  • Page 55: Temporarily Unbarring Area Code Numbers

    Editing Temporarily unbarring area code numbers The procedure described opposite is not necessary  to call emergency numbers as they are not subject to This function allows you to unlock just one call on a phone code control barring. extension which is subject to code control barring. Ask your installer to provide you with the list of configured emergency numbers.

  • Page 56: Office Mode

    Editing Answering a call during a conversation Office mode  ■ If during a conversation another external call comes in, When the switchboard is purchased, it is programmed the switchboard will send a “call notification” tone to the in “Family” mode. If the switchboard is programmed in telephone in conversation.

  • Page 57: Putting Someone On Hold In An External

    Editing Putting someone on hold in an external A) End the second call and resume the conversation  To do this, it is necessary to: conversation and answering a second call • dial R51 to end the second call and to resume automatically the conversation previously put on hold If during an external conversation an external or door-entry call comes in, it will be possible to put the conversation on...

  • Page 58: Getting A Call Sent To The Answering Machine

    Editing Getting a call sent to the answering machine  In Office mode, it is possible to connect several answering machines to the switchboard. To intercept a call directed to one of the answering machines from another telephone: • when the answering machine has started to function;...

  • Page 59: Operation With Two Divisions

    (230V~ 50Hz) Possible between telephone extensions of the 230V~ 50Hz Answer for another extension Patent Pending same division 335828 PABX 28D 10% 0,15A 50Hz 230V The automatic search of the "free" telephone line Code 0 for autosearching the external M P T R...

  • Page 60: Direct Access To The External Line

    Editing Direct access to the external line ■ Function Pick up the handset and press keys: If this customization has been activated in the switchboard Phone extension call R + from 401 to 416 when being programmed (see General internal call R + 400 installer’s manual), it will be Call on external line with automatic search...

  • Page 61: Appendix

    Appendix Memo card  Remote controlling  Phone extensions  Summary table of commands ...

  • Page 62: Memo Card

    Appendix Memo card ■ Remote controlling Phone extensions   Ask your installation technician about the devices connected and Fill out the memo card, cut it out and leave it near every phone their functions. extension. Fill out the memo card with the information provided by the Enter: installation technician, cut it out and carry it with you.
  • Page 63 Appendix Telephone switchboard Item 335828 User manual...
  • Page 64 Appendix Telephone switchboard Item 335828 User manual...
  • Page 65 Appendix Extension number ........Telephone numbers Line 1 ..........Line 2 ..........Line 3 ..........Line 4 ..........EXTENSION TYPE OF EQUIPMENT LOCATION EXTENSION TYPE OF EQUIPMENT LOCATION INSTALLED OF EQUIPMENT INSTALLED OF EQUIPMENT...
  • Page 66 Activation of domotic scenario 1 “day” 31 + password + 1 31 + password + 1 * Note: For this programming, refer to the Installation manual or ask your installation technician. ** RP valid only when Bticino telephones (Pivot series) are used.

  • Page 67: Summary Table Of Commands

    Appendix Summary table of commands ■ Keys to be pressed Keys to be pressed Pulse-dialing telephone Touch-tone telephone Pulse-dialing telephone Touch-tone telephone Function Function Calling an extension from 401 to 416 from 401 to 416 Restarting a conversation If the extension is busy Door lock release R7, with Pivot Calling all extensions...
  • Page 68 Notes...
  • Page 69 Notes...
  • Page 70 Notes...
  • Page 72 Bticino SpA Via Messina, 38 20154 Milano - Italia www.bticino.com...

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