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SmartPower Smart Sine Pro Series User Manual

Line interactive pure sinewave ups 750va, 1000va, 1500va, 2000va, 3000va
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SMART SINE PRO SERIES
Uninterruptible Power Supply
Line Interactive
Pure Sinewave UPS
750VA, 1000VA, 1500VA, 2000VA, 3000VA
1500VA - 2000VA
750VA - 1000VA
3000VA
USER'S GUIDE

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  • Page 1 SMART SINE PRO SERIES Uninterruptible Power Supply Line Interactive Pure Sinewave UPS 750VA, 1000VA, 1500VA, 2000VA, 3000VA 1500VA - 2000VA 750VA - 1000VA 3000VA USER'S GUIDE...

  • Page 2: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for 750/1000VA, 1500/2000VA, 3000VA series that should be followed during installation and maintenance of the UPS and batteries. Please read all safety and operating instructions before operating the UPS. Adhere to all warnings on the unit and in this manual.

  • Page 3: Table Of Contents

    CONTENTS 1. INTRODUCTION 2. SAFETY INSTRUCTION CAUTION 3. SYSTEM DESCRIPTION 5-15 4. INSTALLATION 16-27 5. ADDITIONAL BATTERY INSTALLATION SETUP 28-29 6. BATTERY REPLACEMENT 30-35 7. COMMUNICATION PORT 8. TROUBLESHOOTING 36-37 9. SPECIFICATION 38-39 10. SOFTWARE INSTALLATION...

  • Page 4: Introduction

    1. INTRODUCTION This UPS is a compact and line interactive pure sinewave device designed for critical applications and environments, such as desktops, servers, workstations, and other networking equipment. This model is available in the output ratings of 750, 1000, 1500, 2000, and 3000VA. This UPS Series protects your sensitive electronic equipment against power problems including power sags, spike, brownouts, line noise, and blackouts.

  • Page 5: Safety Instruction Caution

    2. SAFETY INSTRUCTION CAUTION WARNING: Do not attempt to repair and service this UPS. This UPS contains high voltages that may cause the risk of electrical shock. Even if this UPS is disconnected from the electrical outlet, the dangerous voltage still may be present through the battery. All maintenance and battery replacement should be performed by qualified service personnel only.
  • Page 6 2. SAFETY INSTRUCTION CAUTION 9. The total equipment connected to the output of this UPS must not have an earth leakage current exceeding 3.5 milliamperes. If the connected load earth leakage current is over 2.5 milliamperes, please convert the input lead attachment to either a fixed wiring installation or an industrial plug/socket (e.g.
  • Page 7 2.SAFETY INSTRUCTION CAUTION 2.1 Description of Commonly Used Symbols Symbol & Description Symbol Description Alert you to pay special attention Caution of high voltage Alternating current source (AC) Direct current source (DC) Protective ground Recycle Keep UPS in a clear area...

  • Page 8: System Description

    3.SYSTEM DESCRIPTION Front Panel Function Description Switch ON/OFF Switch Self-Test/ Alarm Silence Switch Config Switch Enter Input Type(Operating Mode) Voltage Range Bad Battery Overload Fault PSDR Fail (or Site Fault) Battery Mode Line Mode Capacity of Load Capacity of Battery...
  • Page 9 3. SYSTEM DESCRIPTION 1. Power Switch: - To turn on the UPS, press the button more than three seconds - To turn off the UPS, press and hold this button until you hear the UPS beep ceases. 2. UPS Test/ Alarm Silence: - The battery is fully charged during in-line mode.
  • Page 10 3. SYSTEM DESCRIPTION 1. Input Type (Operating Mode) LED: INPUT TYPE NORMAL GENERATOR WIDE RANGE Normal mode: The Yellow LED indicator will illuminate during normal mode, the UPS accepts AC input voltage range from +/-20%. Generator: No change to voltage window. However, the low frequency transfer point is changed to 40Hz and there is no limitation for high frequency transfer point.
  • Page 11 3. SYSTEM DESCRIPTION 10.PSDR FAIL LED (or SITE FAULT LED): PSDR FAIL LED: the LED indicator will light when the power module of UPS fails. SITE FAULT LED: the LED indicator will light on when UPS is plugged into an improperly utility Note: “SITE FAULT”...
  • Page 12 3. SYSTEM DESCRIPTION Battery Level Indicator: 100% There are four LED bar graphic to indicate the amount of battery capacity remaining. The higher the battery capacity, the more LED indicators that will be illuminated. Each LED indicator designates a 25% capacity level. Please see the following capacity level respectively.
  • Page 13 3. SYSTEM DESCRIPTION Back Panel - 750/1000VA Rear panel description for LV and HV models table Function LV model (110/120/127Vac) HV model (220/230/240Vac) Modem/Network Surge Protection RS232 / Dry-Contact Communication Port USB Communication Port AC Input Power cord AC Input & Protection AC Output NEMA AC Output IEC...
  • Page 14 3. SYSTEM DESCRIPTION 1500/2000VA 1.Host Rear Panel: The host rear panel pictures for HV and LV models are shown as below: Host Rear panel for HV model Host Rear panel for LV model...
  • Page 15 3. SYSTEM DESCRIPTION Rear panel description for LV and HV models table Function LV model (110/120/127Vac) HV model (220/230/240Vac) RS232 / Dry-Contact Communication Port SNMP Port USB Port Modem/Network Surge Protection Input Breaker AC Output AC Input AC Input External Battery Connector 2.
  • Page 16 3. SYSTEM DESCRIPTION EBM Rear panel for LV model Rear panel description for LV and HV models table Function LV model (110/120/127Vac) HV model (220/230/240Vac) Battery Output Power Cord AC Output External Battery Connector Output Breaker Output Breaker Output Receptacles Output Receptacles...
  • Page 17 3. SYSTEM DESCRIPTION 3000VA Rear panel for HV model Rear panel for LV model...
  • Page 18 3. SYSTEM DESCRIPTION Rear panel description for LV and HV models table Function LV model (110/120/127Vac) HV model (220/230/240Vac) Output Breaker AC Output AC Input Modem/Network Surge Modem/Network Surge Protection Protection Input Breaker Input Power Cord SNMP Slot SNMP Slot External Battery Connector External Battery Connector USB Port...

  • Page 19: Installation

    4. INSTALLATION 1. Inspecting the Equipment Inspect the UPS upon receipt. If the UPS has been damaged during shipment, keep the box and packing material for the carrier. Notify the carrier and dealer immediately. 2. Placement This UPS should be installed indoors with adequate airflow and free of contamination.
  • Page 20 4. INSTALLATION 7. Turn On/Off To turn on/off the UPS, you should press the on/off switch three seconds at least. 8.UPS Setup All models series are designed for tower and rack purpose. They can be installed as a 19 inch equipment rack, and 3000VA can be placed in a tower (with optional stand) as well.
  • Page 21 4. INSTALLATION 1500/2000VA Host and EBM integrate into three types of tower forms (a) Tower form 1 (b) Tower form 2 (c) Tower form 3...
  • Page 22 4. INSTALLATION 3000VA Tower form setup 1.Turn the UPS vertical and put two UPS stands at the end of the tower. 2. Place the UPS into two stands carefully.
  • Page 23 4. INSTALLATION 10.Rack-Mount Setup 750/1000/1500/2000VA(optional) and 3000VA can be installed in 19” racks. The UPS and external battery enclosure need 2U of valuable rack space. Use the following procedure to install UPS in a rack. 750/1000VA(optional) 1. Align the mounting ears with screw holes on the side of the UPS. 2.
  • Page 24 4. INSTALLATION 3. Insert UPS into the slide assemblies and lock it in the rack enclosure. 4. Add up the front panels for both sides. The load can be connected.
  • Page 25 4. INSTALLATION 1500/2000VA (optional) HOST and EBM integrate into a rack form 1.Place the UPS on a flat surface and in a clean place so the front side of the UPS is facing to you. 2. Disconnect the cable from the Host and EBM. HOST and the EBM are disconnected 3.Loosen the screws and remove the Host and EBM cover from the unit...
  • Page 26 4. INSTALLATION 4. Pull two covers toward the direction shown as below. 5. Align the mounting bracket with the screw holes on the each side of Host and EBM and secure with the supplied screws. 6. Reinstall the Host and EBM cover.
  • Page 27 4. INSTALLATION 7 . Tighten all screws on the front panels. Setup for front side rack-mount is completed. 8. Align two small mounting brackets at the rear of Host and EBM and secure with the supplied screws. Install Output receptacles at the rear panel of the Host.
  • Page 28 1500/2000VA (Optional) 1. Compose HOST and EBM into rack assembly. 2. First align the slide-rail on both sides of rack by the screw holes, and lock a screw in the downside hole of both sides at the front of the rack. 3.
  • Page 29 4. INSTALLATION EBM and EBM integrate a rack form 3000VA Install the 3000VA series into 19” rack as shown below 9. Turn on the UPS and connect the load. 10. After installing the UPS into rack, the load may be connected. Make sure the load equipment is turned off, then plug all loads into the output receptacle properly protected by a circuit breaker of fuse in accordance with national and local electrical codes.
  • Page 30 4. INSTALLATION 10. Emergency Power Off(EPO) set up 1500/2000VA and 3000VA include an EPO port that allows power to be shut down protecting equipment immediately and does not follow the shutdown procedure from any power management software. Note: When EPO switch is reset, the equipment will not return to battery power until the UPS is manually restarted.

  • Page 31: Additional Battery Installation Setup

    5. ADDITIONAL BATTERY INSTALLATION SETUP 1500/2000VA and 3000VA include external battery port to provide additional battery runtime. Also, 3000VA has designed an internal battery inside the UPS. Caution: Connecting battery cable to external battery port may cause spark if adding up additional battery. Follow the procedure to install additional battery as below.
  • Page 32 5. ADDITIONAL BATTERY INSTALLATION SETUP l Additional battery connection in tower form 3000VA There is one external battery port for the UPS itself. 1.Connect the supplied battery module cable from extended battery module to the external battery port of the rear of UPS. 2.If continuing to adding additional extended battery modules, repeat above steps.

  • Page 33: Battery Replacement

    6. BATTERY REPLACEMENT When the Bad Battery indicator flashes and there is a BAD BAT. continuous sounding alarm, the battery may need to be replaced. Please check the battery connection or contact your local dealer to order new battery. CAUTION: A battery can present a risk of electrical shock and high short circuit current.
  • Page 34 6. BATTERY REPLACEMENT Follow the steps and Charts below to replace batteries: 750/1000VA 1.Unscrew and remove the front panel on both ends. 2.Disconnect the battery cable from the UPS and remove the battery retaining battery bracket. 3.Grasp the battery and pull it out from the front panel.
  • Page 35 6. BATTERY REPLACEMENT 4 .Slide the new battery into UPS 5.Reconnect the battery cable and screw the battery retaining battery bracket. 6.Close and reinstall the front panel. 1500/2000VA 1. Remove the battery case (EBM) front panel by pulling on both ends. 2.
  • Page 36 6. BATTERY REPLACEMENT 4. Pull the battery out onto a flat area. 5. Slide the new battery into EBM .Reconnect the battery cable and screw on the battery retaining bracket. 7.Close and reinstall the front panel back to EBM. 3000VA 1.
  • Page 37 6. BATTERY REPLACEMENT 3. Unscrew the battery bracket from the EBM 4. Remove the battery bracket from EBM by pulling on both ends. 5. Pull the battery out (from right side) onto flat area. 6. Pull the left side of battery out onto flat area.

  • Page 38: Communication Port

    6. BATTERY REPLACEMENT 7. Slide the new batteries into EBM. 8. Reconnect the battery cable and screw the battery bracket. 9. Close and reinstall the front panel back to EBM. 7. COMMUNICATION PORT 7.1 RS232 + Dry contact (750/1000/1500/2000/3000VA): DB9 Female (RS232 +dry contact) PIN # Description Function Explanation...

  • Page 39: Troubleshooting

    8. TROUBLESHOOTING Audible Alarm Troubleshooting: Problem Cause Solution Sounding every The UPS is on battery Check the input voltage 4 seconds Sounding every The battery is running low Save your work and turn second off your equipment Please contact your local Continuously The UPS fails sounding...
  • Page 40 Trouble Shooting Guide (Continue) Problem Cause Solution Battery has reduced Battery may not 1. Recharge the battery at backup time. able to hold a full least 8 hours charge due to age. 2. Replace Battery The UPS fault LED The UPS fails Save your work and turn off lights on equipment.

  • Page 41: Specification

    9. SPECIFICATIONS MODEL SSP750 SSP1000 SSP1500 SSP2000 SSP3000 750 / 500 1000 / 700 1500 / 1050 2000 / 1340 3000 / 2100 VA / Watt CAPACITY Voltage 110/120/127VAC or 220/230/240VAC Acceptable 0-160VAC / 0-300VAC Voltage Range Line Low Voltage Transfer (Wide 77/84/89VAC ±...
  • Page 42 SSP1000 SSP1500 SSP2000 SSP3000 MODEL SSP750 AC Mode Line LED lighting Backup Mode Battery LED flashing every 4 seconds Site fault LED lighting (for 120Vac models) Site Fault 4-segment LED bar 0 - 25%: 4 LED lighting; INDICATORS 26% - 50%: 3 and 4 LEDs lighting; 51%-75%: 2nd, Load/Battery Level 3rd, and 4th LEDs lighting 76% - 100%: 4 LEDs in a row all lighting...

  • Page 43: Software Installation

    SOFTWARE INSTALLATION SmartPower Systems provides a complete line of software solutions for standalone and networked computers, including SNMP POWER MANAGEMENT SOFTWARE support. FEATURES • Automatic Save and Shutdown for unattended PCs • Reboot/Shutdown scheduling • Self test scheduling • Power condition analysis •...
  • Page 44 P.N.16000800 Rev.11/06 1760 Stebbins Dr. • Houston, TX 77043 1-800-882-8285 • URL:www.smartpowersystems.com Email:support@smartpowersystems.com...

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