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26
Table 9. Troubleshooting Guide (continued)
Alarm or Condition
1 beep every 5
seconds
Possible Cause
The UPS is running on
battery power because the
input voltage is too high or
too low.
The utility line voltage and
frequency are out of
specification
The battery may be fully
discharged.
The battery is not connected
correctly
Ground wire connection does
not exist or the line and neutral
wires are reversed in the wall
outlet.
Power requirements exceed
UPS capacity (101-110% for
3 minutes or 111-150% for 10
cycles) or the load is defective.
UPS fault condition.
Action
Correct the input voltage, if possible. The UPS
continues to operate on battery until the condition is
corrected or the battery is completely discharged.
If the condition persists, the input voltage in your area
may differ from the UPS nominal.
Have a qualified electrician check the wiring.
Plug the UPS into a power outlet for 24 hours to
charge the battery. After charging the battery, press
and hold the
button for 3 seconds, then check
the
indicator.
if the
indicator is still on, see "UPS
Maintenance" on Page 16 to replace the battery.
Check the battery connection. Call your service
representative if the problem persists.
Have a qualified electrician correct the wiring.
Turn off and unplug the UPS. Remove some of the
equipment from the UPS. Wait at least 5 seconds until
all LEDs are off and restart the UPS. You may need to
obtain a larger capacity UPS.
Save your work and turn off your equipment. Turn off
and unplug the UPS. Contact your service
representative. The alarm cannot be silenced.
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