Troubleshooting - Philips Zenia 300 Vox User Manual

Troubleshooting

Problem
No dial tone.
When the handset is placed
on the charging unit, no
beep is heard.
The batteries remain low
although they have charged
for 12 hours.
An error beep is heard from
the handset when trying to
make a call.
An error beep is heard
during a call.
There is no ringer.
When adding a handset to
the base station, a failure
message is displayed.
Interference during call.
8
Cause
The handset is out of range,
( is not displayed).
The handset has not been
registered to the base station
( is not displayed).
The base station is not
properly connected to the mains
or the telephone line.
The batteries are low (
displayed).
The charging unit is not properly
connected to the mains.
Charging contacts are dirty.
Key tones are deactivated.
The charging unit is not properly
connected to the mains.
Handset not registered to base
The batteries are defective or
too old.
Another call is already in
progress from another handset
or the base station.
The base is being consulted
The handset is out of range.
The handset batteries are low
The ringer is deactivated
The procedure has failed
The maximum number of
handset has been reached.
You are too far from the base.
The base station is too close to
electrical appliances, reinforced
concrete walls or metal door
frames
Troubleshooting
Solution
Move closer to the base
station and try again
Register the handset to the
base station (page 4)
Check the connections
is Charge batteries (page 3)
Check the connection between
charging unit and mains.
Clean with a clean & dry cloth.
Activate them (page 5)
Check the connection
Register handset to base (page
4)
Contact your dealer.
Purchase new batteries
Retry when the current call is
finished.
Wait until it is available
Move closer to the base
Charge the batteries.
Activate it (page 5).
Try again the procedure again
(page 4).
Un-register a handset (page 4)
Get closer to the base station.
Move the base station to find a
better place (the higher the
better).