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Troubleshooting - Philips ID9370B User Manual

Philips telephone user manual.
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Table of Contents
Troubleshooting of the phone
Please refer to the following website for more information on Philips web support:
www.philips.com/support
Problem
The icon is not blinking
when the handset is placed
on the base
No dialling tone
Poor audio quality
The
icon is blinking

Troubleshooting

Causes
• Bad battery contact
• Dirty contact
• Battery is full
• No power
• Batteries are empty
• You are too far from
the base station
• Wrong line cable
• Line
adaptor
needed)
connected to the line
cord
• You are too far from
the base station
• The base station is too
close
to
appliances,
concrete walls or metal
doorframes
• Handset
registered to the base
station
• You are too far from
the base station
Solution
• Move
slightly
• Clean
contact with a cloth
moistened with alcohol
• No need to charge
• Check the connections.
Reset
unplug and plug back in
the mains
• Charge the batteries for
at least 24 hours
• Move closer to the
base station
• Use
provided
(when
• Connect
is
not
adaptor (when needed)
to the line cord
• Move closer to the
base station
• Move the base station
electrical
at least one metre away
reinforced
from
appliances
is
not
• Register the handset to
the base station
• Move closer to the
base station
EN
the
handset
the
battery
the
phone:
the
line
cable
the
line
any
electrical
25

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Id9370b/37Id9370

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