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Eurotech WINNER User Manual

One number follow-me router
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WINNER
One Number Follow-Me Router User Manual
Version 4.9
Follow Me Router Manual
www.eurotech-communication.com

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Summary of Contents for Eurotech WINNER

  • Page 1 WINNER One Number Follow-Me Router User Manual Version 4.9 Follow Me Router Manual www.eurotech-communication.com...

  • Page 2: Table Of Contents

    Readdressing Incoming Calls from PSTN to GSM ........... 32 5.4. Configuration without PBX ..................33 5.4.1. Incoming PSTN Calls ....................33 5.4.2. Incoming Calls from GSM ..................33 5.5. Call-Back to Incoming Calls from GSM..............33 5.6. Configuration with PBX ................... 34 Follow Me Router Manual www.eurotech-communication.com...
  • Page 3 Operating the Callback via SMS ................35 GENERAL TECHNICAL INFORMATION .................. 37 7.1.1. DTMF Dialing ......................37 7.1.2. Normal dialing tone ....................38 7.1.3. Congestion / Busy Tone ..................38 7.2. Enviromental Characteristics .................. 38 7.3. Labels ........................38 Follow Me Router Manual www.eurotech-communication.com...

  • Page 4: Overview

    1. OVERVIEW This user’s manual will help you installing your WINNER PSTN–GSM gateway unit, and it will provide you with basic guidelines to handle any problems that might arise. In general, the WINNER PSTN-GSM gateway provides a flexible and cost efficient connection between your LANDLINE Network and the GSM mobile networks.

  • Page 5: Safety Guidelines

     Warning: Potentially Explosive Atmospheres. Do not operate the WINNER near blasting caps, or in a blasting area. Avoid the possibility of triggering an explosion Do not operate your device’s transmitter in a hazardous atmosphere: an explosion or fire may result.

  • Page 6: Quick Start Guide

    RF energy. Do not install a WINNER gateway unit in a health care facility, if regulations posted in the area restrict the use of cellular phones. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

  • Page 7: Installation And Setup

    The electronic circuitry of some telephones may be insufficiently shielded to operate properly with the WINNER gateway units. When making or receiving a phone call, if you hear a “humming” sound or noise in the earpiece of the telephone connected to the WINNER, or if any other party hears the hum or noise, move the telephone away from the WINNER.

  • Page 8: Stage 3 - Installing The System

    3.4. STAGE 4 - ABSTRACT The Eurotech Communication one-number 'Follow Me' PSTN to GSM router with the Call-Back/Call- Through feature availability is a clever device that attaches to your home or office telephone PSTN or line or PBX and forwards all incoming calls to your personal cell phone. 'Follow Me' enables you to accept phone calls from your office or home line on your mobile anywhere, anytime.

  • Page 9: Stage 5 - Programming

    3) Follow-me settings – to let the system call you while you are away from your office as if you where in your office 4) Call Back Settings – to let waiting lines make the call when line is available again. Follow Me Router Manual www.eurotech-communication.com...

  • Page 10: Programming The Gsm

    Call Back feature via PSTN or GSM. 4.1. SOFTWARE INSTALLATION 1) Insert the Winner Router 4.9 Installation CD into to CD drive of the PC. 2) In Windows Explorer, navigate to the installation CD drive. Follow Me Router Manual...
  • Page 11 3) Double click on to install the Winner 4.9 PC Management Software. The Installation Window will open. 4) Click Next. 5) The Choose Destination Location window will open. 6) Click Next. 7) The Ready to Install the Program window will open.

  • Page 12: Programming With The Pc Software

    After installing the PC software, launch it and define the type of connection between the PC and the Router as described below. 1) Launch the software by pressing on your PC desktop, or by pressing: Start > Programs > Eurotech-Communication > Winner Router v4.9 build14. The software window will open. Follow Me Router Manual www.eurotech-communication.com...
  • Page 13 6) At the bottom of the window you will see the connection status. If connected you see the status connected and the led image will be green. 7) Version is the firmware version of the router. Follow Me Router Manual www.eurotech-communication.com...

  • Page 14: The Fxo Port Configuration

    GSM (has 1 in the GSM column). The dialed number could be between the Minimum Digits and the Maximum Digits. If a number is below the Minimum Digits the router will wait the Waiting Timer before returning normal operation. Follow Me Router Manual www.eurotech-communication.com...

  • Page 15: The Fxs Port Configuration

    5) Enter in the Dial Pause the time in units of 0.1 seconds between the last digit dialed and sending the number. 6) Select in the Reverse Polarity Type the way the router will do the Answer Supervision at the end of the call. The options are : Follow Me Router Manual www.eurotech-communication.com...

  • Page 16: The Gsm Port Configuration

    GSM Conference: If the GSM number is granted access to conference in the list, the router will  disconnect the call and call the number from SIM1 and will give him a GSM dial tone. Follow Me Router Manual www.eurotech-communication.com...

  • Page 17: The Prefixes Table

    ⇒ Note: The Network Status shows you the Cell and Network selection setting. This setting can be changed only via the DTMF menu (see Programming with DTMF). 4.2.5. THE PREFIXES TABLE 1) Press to set the SIMs Prefixes. Follow Me Router Manual www.eurotech-communication.com...

  • Page 18: The Number List

    7) Push the Save Data button to save the changes. ⇒ Note: The cursor must point to an empty box when you press Save Data 4.2.6. THE NUMBER LIST 1) Press to set the GSM Numbers List. Follow Me Router Manual www.eurotech-communication.com...

  • Page 19: The Control Via Sms Setting

    9) Push the Save Data button to save the changes. ⇒ Note: The cursor must point to an empty box when you press Save Data 4.2.7. THE CONTROL VIA SMS SETTING 1) Press to set the control via SMS settings. Follow Me Router Manual www.eurotech-communication.com...

  • Page 20: The Gateway Setting

    8) Enter in the Service GSM Number the service number that's always allowed the control of the router via SMS. 9) See appendix A to see the list of instructions how to control the router via SMS. 4.2.8. THE GATEWAY SETTING 1) Press to set the Gateway settings. Follow Me Router Manual www.eurotech-communication.com...

  • Page 21: Programming The Unit With Dtmf

    Connecting the unit for programming mode:  Connect an analogue phone with dial tone only to the local line port of the unit.  Connect power source to the unit.  Entering programming mode.  → Pick up the handset Follow Me Router Manual www.eurotech-communication.com...

  • Page 22: Browsing Between Main Menus

    Dial # to enter LANDLINE MENU #3.1 ACCESS TO GSM 2 beeping tones NETWORK menu Dial * for Gateway MENU #4.0 GATEWAY 2 beeping tones Dial # and enter Gateway MENU #4.1, SETTING 2 beeping tones menu PASSWORD Follow Me Router Manual www.eurotech-communication.com...

  • Page 23: List Of Menus And Their Functions

    Net/Cell Select Menu #3.0 LANDLINE network FXO Access Mode Follow Me Dialing Mode PSTN/Ext.L Tones Menu #4.0 Gateway Gain Control Voice Rate GSM Band Setting Password Setting Pin Code Updating Module ID (MID) Work Mode Follow Me Router Manual www.eurotech-communication.com...

  • Page 24: Menu Synopsis

    Enables sending Generation: X CALLER ID to To browse between X options: press *. CLI: Y local landline To save press : # phone To browse between Y options: press *. To save press: # Follow Me Router Manual www.eurotech-communication.com...
  • Page 25 X = Enable (ON)/Disable(OFF) Enables Repeat Call to * = Select option disconnection of PSTN from GSM: ongoing PSTN call # = Save while accessing a Continued on next page Dial tone for an additional call. Follow Me Router Manual www.eurotech-communication.com...
  • Page 26 * = YES / NO to Cn # = Save Cn and Proceed to G. * = YES / NO to G. # = Save G and proceed to next record in the table. Flash = Exit to main menu. Follow Me Router Manual www.eurotech-communication.com...
  • Page 27 If R = Manual: press * to browse from the cells. If R = Periodic: Prd = seconds for period. Rx = only cells with level above Rx will be selected. Press # to save. Follow Me Router Manual www.eurotech-communication.com...
  • Page 28 Z local call to GSM Continued on next page NOTE: If Z is not designated and we are in Follow me mode, an incoming PSTN call will receive a dial tone for a GSM call. Follow Me Router Manual www.eurotech-communication.com...
  • Page 29 In coding: Y Y=The incoming voice coding type. X=The frequency that the router will work in. Frequency Band: * = to select: from: 850; 900; 1800; 1900; GSM Band Dual:850/1900; Dual:900/1800; Dual: 900/1900. # = to save. Follow Me Router Manual www.eurotech-communication.com...
  • Page 30 SIM inside PIN SIM: Y # = Select appropriate X and save. the unit. Flash = Exit to main menu. Updating - Restricted to Eurotech. Updating No access to client. # = Restricted to Eurotech. Module ID Module ID (MID) * = Restricted to Eurotech.
  • Page 31 Modifying access 5.1) password: Y code for setting # = Save parameters to Enter new code Flash = Exit to menu configuration of see 1.5 SMS. instructions on how to control the unit Via SMS Follow Me Router Manual www.eurotech-communication.com...

  • Page 32: Configuring The Router

    GSM network  If the number of rings is set to "0" it will forward the call to the GSM network without any rings in the local line Follow Me Router Manual www.eurotech-communication.com...

  • Page 33: Configuration Without Pbx

    If the callback is via the GSM incoming calls, the incoming calls will be disconnected. If the unit has connected already cellular A with PSTN and cellular B is calling, the unit will disconnect cellular B and will call back B once A has ended the session. Follow Me Router Manual www.eurotech-communication.com...

  • Page 34: Configuration With Pbx

    See configuration 3.1: PSTN numbers will be diverted to PBX and will out go through PSTN  GSM prefixes will be diverted to GSM network  Configuration 4.4: PBX is connected to CO (Central Office) Port Follow Me Router Manual www.eurotech-communication.com...

  • Page 35: Appendix A

    Send this SMS to the SIM1 number: Cbnnnnnnnnnnnnnn Where: nnnnnnnnnnnnnn = the GSM Number to Call-Back (must be enabled for callback in the List).  2) Calling the GSM Call-Back Number and Connecting him to PSTN Number via SMS Follow Me Router Manual www.eurotech-communication.com...
  • Page 36 If 'The GSM Number to Call Back' is not present then the callback will be made to the number which sent this SMS. → In this case 'NDD' and 'Country Code" parameters must be set in menu #3.3. Follow Me Router Manual www.eurotech-communication.com...

  • Page 37: General Technical Information

     Detection level: -25dBm to +3dBm  On time: 50msec  Off time: 12 characters  Ringing Signal Feeding type: Balanced signal  Distortion: Less than 5%  Ring drive capability 3 type A  Follow Me Router Manual www.eurotech-communication.com...

  • Page 38: Normal Dialing Tone

    Humidity - 5% to 95%  Safety - Israeli Standard Institute Approval  Transportation - Transport conditions are according to EuroTech Standards.  Storage Condition - Storage conditions are according to class 1.1, ETS 300 019 –1-1 (-20°C +80°C), 25°C to +65°C 7.3.

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