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Motorola MOTOKRZR K1m Service Manual

Cdma 1900 mhz, cdma 800 mhz wireless telephone
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Download this manual See also: Owner's Manual, User Manual
Level 1 and 2 Service Manual
6809504A60-A
tm
MOTOKRZR
K1m

Wireless Telephone

CDMA 1900 MHz, CDMA 800 MHz

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Summary of Contents for Motorola MOTOKRZR K1m

  • Page 1: Wireless Telephone

    Level 1 and 2 Service Manual 6809504A60-A MOTOKRZR Wireless Telephone CDMA 1900 MHz, CDMA 800 MHz...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license.

  • Page 3: Table Of Contents

    1 and 2 Contents Level 1 and 2 Service Manual Contents 6809504A60-A Contents Introduction ................. 5 Product Identification .
  • Page 4 Contents March 09, 2007 6809504A60-A...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

  • Page 8: Specifications

    Specifications MOTOKRZR K1m Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA 869.70 - 893.31 Rx (CDMA) 824.70 - 848.31 Tx (CDMA) Channel Spacing 50 kHz PCS...

  • Page 9: Product Overview

    Level 1 and 2 Service Manual Product Overview Product Overview Motorola MOTOKRZR™ K1m mobile telephones feature Code Division Multiple Access (CDMA) technology. The mobile telephone uses a simplified icon and Graphical user interface (GUI) for easier operation, allows Short Message Service (SMS) text messaging, and includes clock, alarm, datebook, calculator, and caller profiling personal management tools.
  • Page 10 Product Overview MOTOKRZR K1m • Rich, pre-loaded J2ME™ games, screen savers • Downloadable themes, ringer tones, images, animations • Image borders, text overlay, image editing • Midi, MP3, AAC, AAC+ Enhanced, iTunes™ music player • PIM functionality with Picture Caller ID •...

  • Page 11: General Operation

    General Operation Controls, Indicators, and Input / Output (I/O) Connections The MOTOKRZR K1m telephone’s controls are located on the sides of the flip and on the keypad. K1m phones have an audible alert transducer on the top and I/O connectors, consisting of a charger/accessory port, located on the side of the phone.
  • Page 12 General Operation MOTOKRZR K1m Indicators, in the form of icons, are displayed on the LCD (see Figure 2). 051358o/051359o Figure 2. Icon Indicators ➧ Whether a phone displays all indicators depends on the programming and services to which the user subscribes.
  • Page 13 Level 1 and 2 Service Manual General Operation Alert/Indicator Description Phone is in TTY mode. 8 TTY Indicator t Voice Call Indicator Shows during an active voice call. P E911 Indicator Indicates E911 is set to On. O Location On Indicator Indicates Location is set to On.

  • Page 14: Alert Settings

    General Operation MOTOKRZR K1m Alert Settings K1m telephones include preset alert tones and vibrations that can be applied to all alert events at the same time. ➧ Pressing either volume key will mute the alert. Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level.

  • Page 15: Tools And Test Equipment

    3m Scotch-Weld Instant Adhesive CA-5 Used during assembly of flip magnet 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, RPSD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 16: Disassembly

    Disassembly MOTOKRZR K1m Disassembly The procedures in this section provide instructions for the disassembly of K1m telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 17 Level 1 and 2 Service Manual Disassembly Lift the edge of the battery first, then lift the battery from the phone. See Figure 2. Battery 061118o Figure 2. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 18: Removing And Replacing The Trans-Flash Memory Card

    Disassembly MOTOKRZR K1m Removing and Replacing the Trans-Flash Memory Card Remove the battery cover and battery as described in the procedures. Lift the memory card grommet and slide the memory card out Grommet Memory Card 070351o Figure 3. Removing the Trans Flash Memory Card Slide the trans flash memory card out of the trans flash compartment as shown in Figure 3.

  • Page 19: Removing And Replacing The Rear Housing

    Level 1 and 2 Service Manual Disassembly Lower transflash card grommet and snap in place. ➧ If the Transflash memory card grommet is removed. It must be replaced with a new part. Replace the battery and battery cover as described in the procedures. Removing and Replacing the Rear Housing This product contains static-sensitive devices.
  • Page 20 Disassembly MOTOKRZR K1m Using a Torx driver with a T-5 bit, remove the 4 screws at the side of the phone. See Figure 6. Retain the screws for reassembly only if reusing the rear housing. Otherwise, use new screws with a new housing.
  • Page 21 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to release the snaps on the sides of the phone (see Figures 7 and 8). Housing latch 061335o Figure 7. Releasing the Left Housing Snaps 061336o Figure 8. Releasing the Right Housing Snaps Carefully slide in the tip of the tool (no more than 2 mm) under the plastic section of the rear housing and with rotating motion release the bottom snaps.
  • Page 22 Disassembly MOTOKRZR K1m Carefully lift the rear housing up and away from the phone (see Figure 9). 061122a Figure 9. Removing the Rear Housing Latches Use the disassembly tool to loosen the adhesive and separate the daughter board connector from the main PC board.

  • Page 23: Removing And Replacing The Transceiver Board Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, trans flash card, and rear housing as described in the procedures Remove the EMU grommet from the transceiver PC board assembly.
  • Page 24 Disassembly MOTOKRZR K1m Use the pointed end of the disassembly tool to remove the side keys, volume keys, and smart keys. Unless damaged, retain the keys for re-installation. Side Keys Side Keys 061381o Figure 11. Removing the Flex Connector Use the disassembly tool to lift the transceiver board assembly out of the front housing.
  • Page 25 Level 1 and 2 Service Manual Disassembly Use the plastic tweezers to lift the acoustic gasket from the transceiver PC board assembly (see Figure 13). Acoustic gasket Transceiver PCB Assembly Plastic tweezers 061129o Figure 13. Removing the Acoustic Gasket To replace, place the transceiver board assembly into the rear housing. Use the plastic tweezers to place the acoustic gasket onto the transceiver PCB assembly.

  • Page 26: Removing And Replacing The Keypad

    Disassembly MOTOKRZR K1m Removing and Replacing the Keypad Remove the battery cover, battery, memory card, rear housing, and transceiver PC board, as described in the procedures. Using plastic tweezers, gently lift up the keypad and remove it from the front housing as shown in Figure 14.
  • Page 27 Level 1 and 2 Service Manual Disassembly To replace, align the keypad with the front housing and press it into place. Use the plastic tweezers to place the speaker gasket in the front housing. Replace the transceiver PC board, rear housing, battery, and battery cover as described in the procedures.

  • Page 28: Removing And Replacing The Antenna

    Disassembly MOTOKRZR K1m Removing and Replacing the Antenna Remove the battery cover, battery, and rear housing assembly as described in the procedures. Use the plastic tweezers to remove the antenna assembly from the front housing as shown in Figure 16.

  • Page 29: Removing And Replacing The Flip Cli Lens

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Flip CLI Lens Remove the battery cover, battery, rear housing, and transceiver board assembly as described in the procedures. Use the disassembly tool to release the flip outer assembly latches at the top and along the sides of the flip assembly (see Figure 17).
  • Page 30 Disassembly MOTOKRZR K1m Insert a sharp object, such as metal tweezers into the gap between the chassis and inner housing. Avoid damage to the side snaps in the flip inner housing (see Figure 19). 070386o Figure 19. Separating the Flip Chassis Assembly Remove the flip chassis assembly carefully, as the CLI lens is attached to the touch panel diffuser film away from the flip assembly (see Figure 20).
  • Page 31 Level 1 and 2 Service Manual Disassembly The adhesive used is low tack and is easy to detach but care should be taken. 070388o Figure 21. Flip Chassis Removed To replace, ensure the new flip chassis assembly has the CLI lens pre assembled to the flip chassis assembly (see Figure 22).
  • Page 32 Disassembly MOTOKRZR K1m Use an air gun to remove any impurities or dust intrusion from the CLI glass on the inside of the flip assembly and also from the chassis assembly (see Figure 23). 070390o Figure 23. CLI Replacement Align the new flip chassis assembly to the flip inner (magnesium) housing (see Figure 24).
  • Page 33 Level 1 and 2 Service Manual Disassembly Ensure that the chassis is inserted in the groove of the flip inner housing as shown below. 070393o Figure 25. Flip Chassis Installation Detail 10. Insert and tighten the 4 flip assembly screws with the T-5 driver. Tighten to final torque setting of 14 Ncm (1.3 inch lbs.) (see Figure 26).
  • Page 34 Disassembly MOTOKRZR K1m 11. Align the flip outer assembly to the flip assembly (see Figure 27). 070395o Figure 27. Preassemble New Flip Outer Assembly 12. Using the generic press fixture, carefully press flip the outer assembly onto the flip cover.

  • Page 35: Removing And Replacing The Display Module Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
  • Page 36 Disassembly MOTOKRZR K1m Use the plastic tweezers to carefully lift the flip display assembly away from the flip assembly (see Figure 29). Plastic tweezers Display assembly 061185o Figure 29. Removing the Display Module Assembly To replace, align the display module assembly to the flip assembly.

  • Page 37: Removing The Flip Hinge And Vibrator Flex Assembly

    Level 1 and 2 Service Manual Disassembly Removing the Flip Hinge and Vibrator Flex Assembly Remove the battery cover, battery, rear housing, antenna, transceiver board assembly, flip assembly cover, and camera assembly, as described in the procedures. Use the T5 driver to unscrew the hinge cap screw as shown in Figure 30. Hinge cap screw 061179o Figure 30.
  • Page 38 Disassembly MOTOKRZR K1m Use a small needle nose pliers to press the hinge inward as shown in Figure 32. Hinge Assembly Flip assembly Front housing 061186o Figure 32. Hinge Compression While hinge spring is compressed, slide the flip assembly out of the front housing (see Figure 33).
  • Page 39 Level 1 and 2 Service Manual Disassembly The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. Carefully slide the flip vibrator flex connector out of the flip assembly (see Figure 34). 061191o Figure 34. Removing the Flip Vibrator Flex 6809504A60-A March 09, 2007...
  • Page 40 Disassembly MOTOKRZR K1m The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. To replace, align the flip vibrator flex connector to display module assembly connector socket and press into position (see Figure 35). 061348o Figure 35. Connecting the Flip Vibrator Flex...
  • Page 41 Level 1 and 2 Service Manual Disassembly Insert the flex plug into the flip inner housing (see Figure 36). 061349o Figure 36. Connecting the Flip Flex Plug 10. Re attach the flip assembly to the base front housing. Compress the hinge cam and attach the flip assembly to the base front housing.
  • Page 42 Disassembly MOTOKRZR K1m 12. Insert the hinge end cap to hinge barrel at the base of the front housing assembly (see Figure 38). Hinge cap 061345o Figure 38. Installing the Hinge End Cap 13. Insert and tighten the end cap screw (T5) into the hole in base front housing assembly (see Figure 39).

  • Page 43: Replacing The Flip Detect Magnet

    Level 1 and 2 Service Manual Disassembly Replacing the Flip Detect Magnet If the flip inner housing assembly needs to be replaced, obtain the new assembly and use the following procedure: On the new flip inner housing assembly, add a small drop of the glue on the bottom of the magnet opening shown in Figure 40 below.

  • Page 44: Removing And Replacing The Camera Assembly

    Disassembly MOTOKRZR K1m Removing and Replacing the Camera Assembly Remove the battery cover, battery, memory card, antenna, rear housing, and transceiver board assembly, flip assembly cover, and Flip display PC board as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.
  • Page 45 Level 1 and 2 Service Manual Disassembly Use the disassembly tool to pry the camera assembly out of the flip front housing assembly (see Figure 42). Disassembly tool Camera assembly Flip front housing 061340o Figure 42. Camera Assembly Removal To replace, bend the new camera assembly flex as shown in Figure 43. Camera assembly Camera assembly flex 061342o...
  • Page 46 Disassembly MOTOKRZR K1m Place camera module assembly into the flip inner housing (see Figure 44). Camera assembly Alignment pins 061341o Figure 44. Camera Module Replacement Place the camera grommet onto the camera assembly (see Figure 45). Camera grommet Camera assembly 061343o Figure 45.

  • Page 47: Removing And Replacing The Main Lens

    Level 1 and 2 Service Manual Disassembly Replace the flip display/vibrator/motor flex, flip display module, flip hinge assembly, flip assembly cover, flip cover bezel, transceiver board, rear housing, battery, and battery cover as described in the procedures. Removing and Replacing the Main Lens Remove the battery cover, battery, rear housing, transceiver board, flip cover bezel, flip assembly cover, and flip display module as described in the procedures.
  • Page 48 Disassembly MOTOKRZR K1m To replace, remove the protective tape from the main LCD before assembling the main display lens to the flip main housing. Visually check the main display lens for debris prior to assembly. Be careful of dust & foreign matter in the viewing area when reassembling the lens.

  • Page 49: Phone Identification

    Identification Each Motorola CDMA phone is labeled with a variety of identifying numbers. Figure 49 describes the current identifying labels. Type approval...

  • Page 50: Troubleshooting Chart

    Troubleshooting Chart MOTOKRZR K1m Troubleshooting Chart Table 2. Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 51: Part Numbers

    Part Numbers The following information is only provided as a reference for the parts associated with K1m telephones. Contact your local Motorola parts organization for current part number information. 6809504A60-A March 09, 2007...

  • Page 52: Exploded View Diagram

    Troubleshooting Chart MOTOKRZR K1m Exploded View Diagram 061192o Figure 50. Exploded View Diagram March 09, 2007 6809504A60-A...

  • Page 53: Exploded View Parts List

    Level 1 and 2 Service Manual Troubleshooting Chart Exploded View Parts List The following part number table is provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 3. Parts List Item No. Part Number...

  • Page 54: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 55: Accessories

    Self Install Car Kit Universal - Mandarin - Smart Drive+ SYN0888 Self Install Car Kit Universal - Smart Car Kit - Smart Drive SYN0890 Smart Cable EMU - Motorola SYN1003 Vehicle Power Adapter EMU - VC700 SYN0847 Audio and Connectivity...
  • Page 56 Troubleshooting Chart MOTOKRZR K1m Table 4. Accessories (Continued) Part Description Part Number H500 Bluetooth Headset Hot Pink SYN1525 H500 Bluetooth Headset iPOD Blue SYN1523 H500 Bluetooth Headset iPOD Gold SYN1524 H500 Bluetooth Headset Spa Blue SYN1527 H500 Bluetooth Headset White...
  • Page 57 1 and 2 Index Level 1 and 2 Service Manual Index MOTOKRZR K1m 6809504A60-A alarm on indicator 13 identification 49 alarm only indicator 13 product 5 alert settings 14 indicators all sound off indicator 13 1X 12 antenna, removing and replacing 28...
  • Page 58 Index MOTOKRZR K1m operation, general 11 service policy 7 customer support 7 out of box failure 7 product support 7 part numbers service procedure accessories 55 ordering replacement parts 54 parts 51 shut down exploded view diagram 52 upon battery removal 14...

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