Motorola MOTOKRZR K1m User Manual

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Phone User Guide
TM
MOTOKRZR
K1m by Motorola®
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT, the "Going Forward"
logo, the NEXTEL name and logo, and other trademarks are trademarks
of Sprint Nextel.
Printed in the U.S.A.

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Summary of Contents for Motorola MOTOKRZR K1m

  • Page 1 Phone User Guide MOTOKRZR K1m by Motorola® www.sprint.com © 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, the NEXTEL name and logo, and other trademarks are trademarks of Sprint Nextel. Printed in the U.S.A.
  • Page 2 Motorola reserves the right to change or modify any information or specifications without notice or obligation. © Motorola, Inc., 2007. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
  • Page 3: Table Of Contents

    Table of Contents Welcome to Sprint ....... . .i Introduction ........ii Your Phone’s Menu .
  • Page 4 2C. Setting Your Phone’s Security ....61 Accessing the Security Menu ....... 62 Using Your Phone’s Lock Feature .
  • Page 5 Working With the microSD Card ......123 2J. Using the Built-in Camera ..... . 124 Taking Pictures .
  • Page 6 Smart Practices While Driving ......198 4B. Motorola’s Warranty ......200 Motorola Limited Warranty for the United States and Canada .
  • Page 7: Welcome To Sprint

    Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, just about whenever you want. This powerful combination brings you access to more products, more services, and more of what you need, to do more of what you want.
  • Page 8: Introduction

    Introduction This Phone User Guide introduces you to Sprint Service and all the features of your new phone. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Sprint Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service.
  • Page 9: From Your Phone

    Want to keep track of your minutes? It’s easy to check right from your phone! Dial You’ll hear a summary of your service plan minutes and the minutes remaining in your current billing cycle, along with your phone’s individual usage if you’re on a shared plan.
  • Page 10: Your Phone's Menu

    Your Phone’s Menu The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 26. CALL HISTORY 1: O UTGOING ALLS 2: I NCOMING ALLS 3: M ISSED ALLS 4: R...
  • Page 11 2: P ICTURE 1: Inbox 3: T ESSAGING 1: Inbox 4: Drafts Folder 4: IM & E MAIL 1: Yahoo! Mail download 3:PCS Mail 4: Yahoo! 5: V OICE 1: Inbox 6: V OICEMAIL 1: Call Voicemail 7: S ETTINGS 1: Text Messaging ON DEMAND PICTURES &...
  • Page 12: Media Player

    MY CONTENT 1: G AMES 1: Get New 2: R INGERS 1: Get New 3: S CREEN AVERS 1: Get New 4: A PPLICATIONS 1: Get New 5: IM & E MAIL 1: Get New 4: Yahoo! Mail download 6: C ONES MUSIC MEDIA PLAYER...
  • Page 13 TOOLS 1: A LARM LOCK 1: Alarm 1 4: Alarm 4 2: C ALENDAR 3: V OICE ECORDS 4: C ALCULATOR 5: W ORLD LOCK SETTINGS 1: S OUNDS 1: Ringer Type 1: Voice Calls 4: Alarm 2: Volume 1: Ringer 4: Alarm 7: Key Beep 10: Reset Volumes...
  • Page 14 6: Time and Date 7: Incoming Calls 1: Call with ID 3: K UARD 4: P OWER ISION 1: Power Vision 5: R OAMING 1: Set Mode 6: L OCATION 7: S ECURITY 1: Lock Phone 2: Change Lock Code 3: Limit Use 1: Lock Contacts 4: Restrict Outgoing Calls...
  • Page 15 8: Auto Answer 9: Voice Guide 1: Main Menu 4: Digits 10:Text Input 1: Personal Dictionary 9: P HONE 1: My Phone # 4: Advanced 2: Settings 3: Contacts 2: Word Completion 3: Auto Space 2: Icon Glossary 3: Version 5: Update Phone SW...
  • Page 17: Section 1: Getting Started

    Section 1 Getting Started...
  • Page 18: Setting Up Service

    Setting Up Service In This Section Getting Started With Sprint Service Setting Up Your Voicemail Sprint Account Passwords Getting Help Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.
  • Page 19: Getting Started With Sprint Service

    Getting Started With Sprint Service Determining If Your Phone Is Already Activated If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call Sprint Customer Service at 1-888-211-4727.
  • Page 20: Setting Up Your Voicemail

    Setting Up Your Voicemail Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated. To set up your voicemail: From standby mode, press and hold Follow the system prompts to:...
  • Page 21: Sprint Account Passwords

    Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.
  • Page 22: Getting Help

    Getting Help Visit www.sprint.com You can go online to: Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Make your life easier by enrolling in Sprint online billing and automatic payment. Purchase accessories.
  • Page 23: Sprint 411

    To access automated invoicing information: Press Note: This service may not be available in all Affiliate areas. Sprint 411 You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information.
  • Page 25: Section 2: Using Your Phone

    Section 2 Using Your Phone...
  • Page 26: Phone Basics

    Phone Basics In This Section Your Phone Viewing the Display Screen Features of Your Phone Accessories Turning Your Phone On and Off Using Your Phone’s Battery and Charger Navigating Through Phone Menus Displaying Your Phone Number Making and Answering Calls Entering Text Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and...
  • Page 27: Your Phone

    Your Phone Front View of Your Phone 7. Camera Lens 1. Volume Keys 6. Camera 5. External Display 4. Music Player 2. Smart Key Keys 3. Connector Section 2A: Phone Basics...
  • Page 28: Inside View Of Your Phone

    Inside View of Your Phone 8. Earpiece 9. Softkeys 10. Speaker 11. Talk Section 2A: Phone Basics 17. Display Screen Contacts 16. BACK Key 15. Power/End 14. Menu/OK 13. Navigation Keys 12. Microphone...
  • Page 29: Key Functions

    Key Functions Volume Keys allow you to adjust the ringer volume in standby mode (with the phone open) or adjust the voice volume during a call. You can use the Volume keys to scroll up or down the different menu options. To mute the ringer during an incoming call, press the volume key up or down.
  • Page 30 Camera Key allows you to activate the phone's built-in camera. Camera Lens lets you capture clear pictures and videos. Earpiece lets you hear the caller and automated prompts. Softkeys let you select actions and menu items appearing on the bottom left and right of the display screen.
  • Page 31: Viewing The Display Screen

    Viewing the Display Screen Your phone’s display screen provides a wealth of information about your phone’s status and options. This list identifies some of the symbols you’ll see on your phone’s display screen: Tip: To view a complete list of your phone’s icons and descriptions, press shows your current signal strength.
  • Page 32 indicates your data is being transferred — the red arrows blink. indicates your phone is operating in TTY mode. indicates the data cable is connected to your phone. indicates your phones location feature is on. indicates your phones location feature is off. indicates you are in Airplane mode.
  • Page 33: Features Of Your Phone

    Features of Your Phone Congratulations on the purchase of your wireless phone. The MOTOKRZR K1m by Motorola is lightweight, easy-to-use, and reliable, and it offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out...
  • Page 34 Data Roam Guard will alert you when you are roaming and using your browser or other online applications, giving you the option to continue using those applications while in the roaming area (page 77). You can pair your Bluetooth-enabled phone to other Bluetooth devices, including headsets and handsfree devices.
  • Page 35: Accessories

    Your phone comes with a Lithium Ion (Li-Ion) battery, a charger, and a microSD card and adapter. Various accessories are available for use with your MOTOKRZR K1m phone, including a higher capacity battery (with a larger battery door), cases, vehicle power chargers, data cables, hands-free accessories, and more.
  • Page 36: Turning Your Phone On And Off

    Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press and hold As your phone connects to the network, you see a connecting message. Your phone may require you to enter identifying information to use it or to access specific features. See “Using Your Phone’s Lock Feature”...
  • Page 37: Using Your Phone's Battery And Charger

    Sprint-approved or Motorola-approved batteries and accessories can be found at Sprint Stores, or through your phone’s Motorola; or call 1-888-242-4187 to order. They’re also available at www.sprint.com under Personal, and then click Accessories.
  • Page 38: Installing The Battery

    Battery Use and Maintenance Sprint-approved or Motorola-approved Li-Ion chargers provide optimum performance. Other chargers may not fully charge the Li-Ion battery or may yield a reduced number of lifetime charge cycles. Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below -4°F (-20°C).
  • Page 39 Insert the top of the battery into the battery area. Be sure the gold-colored areas on the battery are touching the battery contacts on the phone. Press the battery down to secure it. Replace the battery door and press it gently until you hear a click.
  • Page 40: Charging The Battery

    Removing the Battery To remove your battery: Make sure the phone is powered off. Press and hold the door latch found on the top the phone. Slide the door forward and lift it off. Pull the battery up and remove it from the phone. WARNING! Do not handle a damaged or leaking Li-Ion battery as you can be burned.
  • Page 41 With the approved Li-Ion battery, you can recharge the battery before it completely runs down. Tip: You can also charge your battery using a Motorola-approved USB cable and a computer that supports charging through its USB port. and a text message show the...
  • Page 42: Navigating Through Phone Menus

    Navigating Through Phone Menus The navigation keys on your phone allow you to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times. For a diagram of your phone’s menu, please see “Your Phone’s Menu”...
  • Page 43: Displaying Your Phone Number

    Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Select > Contacts > My Phone #. Making and Answering Calls Making Calls Placing a call from your wireless phone is as easy as making a call from any landline phone.
  • Page 44: Dialing Options

    You can also place calls from your phone by using Sprint Voice Command (page 174), speed dialing numbers from your Contacts (page 84), using your Call History listings (page 78), and using Voice Recognition (page 103). Dialing Options When you enter numbers in standby mode, pressing Options (right softkey) displays a list of dialing options.
  • Page 45: Answering Calls

    Answering Calls To answer an incoming call: Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) Press to answer an incoming call. — or — Press Answer (left softkey). Depending on your phone’s settings, you may also answer incoming calls by pressing any key or by opening the phone when it is closed.
  • Page 46: Missed Call Notification

    Ending a Call To disconnect a call when you are finished: Press Missed Call Notification Missed phone calls are forwarded to voicemail. When an incoming call is not answered, the Missed Call log is displayed on your screen. Tip: You can also view missed calls from Call History. Press Call History >...
  • Page 47 To exit Emergency mode: Press to end a 911 call. Select Options (right softkey) to display the options menu. Highlight Exit Emergency and press Note: When you are in Emergency mode, you can exit only from the options menu. To select Emergency mode options: Press to end a 911 call.
  • Page 48: In-Call Options

    Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location.
  • Page 49: End-Of-Call Options

    Contacts opens your phone’s address book. 3-Way Call lets you initiate a three-way call (page 171). Record Recipient creates a Voice Record of the call. Phone Info. opens your Phone Info menu Messaging opens your Messaging menu. Call History opens your Call History menu. Calendar opens your appointment Calendar.
  • Page 50: Saving A Phone Number

    Saving a Phone Number Your phone can store up to five phone numbers in each Contacts entry. Each entry’s name can contain 24 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, “Using Contacts” on page 84.) To save a number from standby mode: Enter a phone number and then select Options (right softkey).
  • Page 51 To dial or save phone numbers with pauses: Enter the phone number. Select Options (right softkey) and select either 2Sec Pause (t) or Pause (p). Enter additional numbers. Press — or — Select Save (left softkey) to save the number in your Contacts.
  • Page 52: Abbreviated Dialing

    Abbreviated Dialing You can set up your phone to make calls using just the last four digits of the number. Your phone automatically prepends the first digits (for example, the area code and prefix). You must enable Abbreviated Dialing and define the first digits before you can use this feature.
  • Page 53: Using Speed Dialing

    Using Speed Dialing You can store up to 1000 numbers in your phone’s speed dial memory. With this feature, you can speed dial entries using one key press for locations 2-9, two key presses for locations 10-99, and three key presses for locations 100-999, and four key presses for location 1000.
  • Page 54: Entering Text

    Entering Text Selecting a Character Input Mode Your phone provides convenient ways to enter words, letters, punctuation, and numbers whenever you are prompted to enter text (for example, when adding a Contacts entry or when using Sprint Picture Mail or SMS Text Messaging). To change the character input mode: When you display a screen where you can enter text, press the right softkey to change the character input...
  • Page 55: Entering Characters Using Word English Text Input

    Entering Characters Using Word English Text Input Word English Text Input lets you enter text into your phone by pressing keys just once per letter. Word English Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word. (The word may change as you type.) To enter a word using Word English Text Input: Select the Word English character input mode.
  • Page 56: Entering Characters Using Multi-Tap Mode

    Adding a Word to the Word English Database If a word you want to enter is not displayed as an option when you are using Word English Text Input, you can add it to the database. To add a word to the Word English Text Input database: Select the Multi-Tap character input mode.
  • Page 57: Entering Numbers And Symbols

    the cursor automatically advances to the next space after two seconds or when you enter a character on a different key. Characters scroll in the following order: . ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = > <...
  • Page 58: Controlling Your Phone's Settings

    Controlling Your Phone’s Settings In This Section Sound Settings Display Settings Location Settings Messaging Settings Airplane Mode TTY Use With Sprint Service Phone Setup Options Using the available menu options, you can customize your phone to sound, look, and operate just the way you want it. This section describes how you can change your phone’s settings to best suit your needs.
  • Page 59: Sound Settings

    Sound Settings Ringer Types Ringer types help you identify incoming calls and messages. You can assign ringer types to individual Contacts entries, types of calls, types of messages, and alerts. Preprogrammed Ringers include a variety of standard ringer types and familiar music. Vibrating Ringer alerts you to calls or messages without disturbing others.
  • Page 60: Adjusting The Phone's Volume Settings

    Selecting Ringer Types for Messages To select a ringer type for messages: Select Select Text Message, Voice SMS, Picture Mail, or Voicemail. (The list of preprogrammed ringers will be displayed.) Use your navigation keys to scroll through the available ringers. (To hear a ringer, press Options [right softkey] and then select Listen.) Press Assign (left softkey).
  • Page 61: Alert Notification

    Follow the prompts to choose a volume level and press Done (left softkey). Tip: In standby mode, you can adjust the ringer volume by using the volume keys on the side of your phone. To reset your volume setting to factory defaults, press >...
  • Page 62: Silence All

    Silence All There may be times when you need to silence your phone entirely. The phone’s Silence All option allows you to mute all sounds without turning your phone off. To activate Silence All: With the phone open, press and hold the volume key down in standby mode.
  • Page 63: Display Settings

    Display Settings Changing the Text Greeting The text greeting can be up to 12 characters and is displayed on your phone’s screen in standby mode. You may choose to keep the phone’s default greeting, or you may enter your own custom greeting.
  • Page 64: Changing The Clock Display

    Changing the Phone’s Menu Style Your phone allows you to choose how the menu appears on your display screen. To select the display screen’s menu style: Press Select Grid Menu, List Menu, or Tab Menu, and then press Grid Menu shows the main menu as icons only. List Menu shows the main menu as a list of icons and names.
  • Page 65 Changing Other Display Settings Your MOTOKRZR K1m by Motorola offers you many different ways to customize your display screen. To change additional display settings: Press > Settings > Display. Select the display option you want to change. (See below for a list of options.) Follow the prompts to make your choice.
  • Page 66: Location Settings

    Location Settings Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Note: Turning Location on will allow the network to detect your position using GPS technology, making some Sprint applications and services easier to use.
  • Page 67: Messaging Settings

    Messaging Settings Staying connected to your friends and family has never been easier. With your phone’s advanced messaging capabilities, you can send and receive messages without placing a voice call. (See “Using SMS Text Messaging” on page 165, and “Using SMS Voice Messaging” on page 167 for more information.) Your phone’s messaging settings make text messaging even faster and easier by letting you decide how you would like to...
  • Page 68 Auto-Signing for Text Messages You can choose to have your phone automatically add your name to each text message or a custom signature created by you to reflect your personality. To add a signature to each sent message: Select Highlight the Auto Signature field. To have your phone add your name to each text message, select On.
  • Page 69 Managing Preset Messages Your phone is programmed with 15 preset messages to help make sending text messages faster and easier. These messages, such as “Let’s get lunch” and “Meet me at,” can be customized or deleted to suit your needs. You can even add your own preset messages to the list.
  • Page 70 SMS Voice Messages You can customize the way you use SMS Voice messages. You can set your SMS Voice messages to always play in speakerphone mode. You can also set your phone to add a name to each SMS Voice message. To set your SMS Voice messages to play in speakerphone: Press Highlight Speaker Phone and then press...
  • Page 71: Airplane Mode

    Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Games, Calendar, Voice Records, etc., when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When your phone is in Airplane Mode, it cannot send or receive any calls or access online information.
  • Page 72: Tty Use With Sprint Service

    TTY Use With Sprint Service A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
  • Page 73 WARNING! 911 Emergency Calling Sprint recommends that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 911 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
  • Page 74: Phone Setup Options

    Phone Setup Options Shortcuts Your phone offers you the option of assigning shortcuts to your favorite or often-used functions. Pressing the navigation key up, down, left, or right in standby mode launches your personally designated shortcuts. To assign your shortcuts: Press Select the navigation key direction and press Select the desired shortcut and press...
  • Page 75: Calling Options

    Calling Options You can set up your phone to make dialing numbers even quicker and easier. To set special options to making dialing easier: Press > Settings > Others. Select the calling option you want to use. (See below for a list of options.) Follow the prompts to make your choice.
  • Page 76: Voice Guide

    Voice Guide You can enable your phone to read aloud the main menu, your Settings submenu, your Contacts entries, and the digits you are entering. To set your Voice Guide options: Press To select a read out option, highlight the field, and select Enable.
  • Page 77: Setting Your Phone's Security

    Setting Your Phone’s Security In This Section Accessing the Security Menu Using Your Phone’s Lock Feature Using Special Numbers Limiting Use of Your Phone Erasing Data Resetting Your Phone Security Features for Sprint Power Vision By using the security settings on your phone, you receive peace of mind without sacrificing flexibility.
  • Page 78: Accessing The Security Menu

    Accessing the Security Menu All of your phone’s security settings are available through the Security menu. You must enter your lock code to view the Security menu. To access the Security menu: Select Enter your lock code to display the Security menu. Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or phone number or try...
  • Page 79: Using Your Phone's Lock Feature

    Using Your Phone’s Lock Feature Locking Your Phone When your phone is locked, you can only receive incoming calls or make calls to 911, Sprint Customer Service, or special numbers. (See “Using Special Numbers” on page 65.) To lock your phone: Select >...
  • Page 80: Calling In Lock Mode

    Calling in Lock Mode You can place calls to 911, Sprint Customer Service, and to your special numbers when in lock mode. (For information on special numbers, see page 65.) To place an outgoing call in lock mode: To call an emergency number, special number, or Sprint Customer Service, enter the phone number and press KeyGuard...
  • Page 81: Using Special Numbers

    Using Special Numbers Special numbers are important numbers that you have designated as being “always available.” You can call and receive calls from special numbers even if your phone is locked. You can save up to three special numbers. These numbers are stored separately from your Contacts entries, and the same numbers may appear in both your Contacts and your Special Numbers.
  • Page 82: Limiting Use Of Your Phone

    Limiting Use of Your Phone Limiting use of your phone protects specific parts of your phone from unauthorized use. You determine what is off-limits to other users. For example, you can set limitations before you loan your phone to someone, then remove the limitations when you get your phone back.
  • Page 83 Limiting Web Access To limit access to the Web: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Limit Use > Lock Vision. Choose one of the following options and press Unlock clears all limitations. Lock asks users to enter your lock code whenever they select Web or try to launch the browser.
  • Page 84: Limiting Outgoing Calls

    Limiting Outgoing Calls To limit outgoing calls: Press Enter your lock code. (The Security menu is displayed.) Select Limit Use > Restrict Outgoing Calls. Choose one of the following options and press All stops all outgoing calls. None allows all calls. Except Contacts allows outgoing calls only to Contacts entries.
  • Page 85: Erasing Data

    Erasing Data You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone. To erase all downloads or Contacts entries: Press > Settings > Security. Enter your lock code. (The Security menu is displayed.) Select Erase Contacts or Erase My Content.
  • Page 86: Security Features For Sprint Power Vision

    Security Features for Sprint Power Vision Enabling and Disabling Sprint Power Vision Services You can disable Sprint Power Vision services without turning off your phone. Doing so prevents access to Sprint Power Vision services, including Web and messaging, and avoids any charges assoicated with these services.
  • Page 87: Update Vision Profile

    Update Vision Profile Your Vision Profile manages your user name and login information and allows you to connect to Sprint Power Vision services. It may be necessary to update your profile to maintain peak efficiency. To update your profile: Press >...
  • Page 88: Controlling Your Roaming Experience

    Using Data Roam Guard Roaming is the ability to make or receive calls when you’re off the Sprint National Network. Your new MOTOKRZR K1m by Motorola works anywhere on the Sprint National Network and allows you to roam other networks where we’ve implemented roaming agreements with other carriers.
  • Page 89: Understanding Roaming

    Understanding Roaming Recognizing the Roaming Icon Your phone’s display screen always lets you know when you’re off the Sprint National Network. Any time you are roaming, the phone displays the roaming icon ( Tip: Remember, when you are using your phone off the Sprint National Network, always dial numbers using 11 digits (1 + area code + number).
  • Page 90: Checking For Voicemail Messages While Roaming

    Checking for Voicemail Messages While Roaming When you are roaming off the Sprint National Network, you may not receive on-phone notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.
  • Page 91: Setting Your Phone's Roam Mode

    Setting Your Phone’s Roam Mode Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you can determine which signals your phone accepts. Set Mode Choose from three different settings to control your roaming experience. To set your phone’s roam mode: Press >...
  • Page 92: Using Call Guard

    Using Call Guard Your phone has two ways of alerting you when you are roaming off the Sprint National Network: the on screen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming charges by requiring an extra step before you can place or answer a roaming call.
  • Page 93: Using Data Roam Guard

    Your phone can also be set to play a distinct sound when a roaming call comes in. To set a distinct ringer when Call Guard is on: Press > Settings > Sounds > Ringer Type > Roam Ringer. Highlight Distinct and press Using Data Roam Guard Data Roam Guard makes it easy to manage roaming charges incurred when accessing the Web through your phone.
  • Page 94: Managing Call History

    Managing Call History In This Section Viewing History Call History Options Erasing Call History The Call History keeps track of incoming calls, outgoing calls, and missed calls. This section guides you through accessing and making the most of your Call History. Section 2E: Managing Call History Sec tion 2E...
  • Page 95: Viewing History

    Viewing History You’ll find the Call History feature very helpful. It is a list of the last 20 phone numbers (or Contacts entries) for calls you placed, accepted, or missed. Call History makes redialing a number fast and easy. It is continually updated as new numbers are added to the beginning of the list and the oldest entries are removed from the bottom of the list.
  • Page 96: Call History Options

    Note: If you return a call from the voicemail menu, it will not be included in your phone’s Outgoing Calls list. Call History Options By highlighting a Call History entry and pressing Options (right softkey), you can select from the following options: Send Message to send a message to the number.
  • Page 97 Making a Phone Call From Call History To place a phone call from Call History: Press > Call History. Use your left and right navigation keys to select Outgoing Calls, Incoming Calls, Missed Calls, or Recent Calls. Scroll to a Call History entry and press Section 2E: Managing Call History...
  • Page 98: Saving A Phone Number From Call History

    Saving a Phone Number From Call History Your phone can store up to 1000 numbers or electronic addresses. Individual Contacts entries can contain up to 5 separate phone numbers, an email address, and a Web address. (For more information, see “About Contacts” on page 85.) To save a phone number from Call History: Select a Call History entry and press Options...
  • Page 99: Erasing Call History

    Erasing Call History To erase Call History: Select > Call History > Erase History. Select Erase Outgoing, Erase Incoming, Erased Missed, or Erase All. If you are certain you want to erase the list, press Yes (left softkey). — or — Press No (right softkey) to return to the previous menu.
  • Page 100: Using Contacts

    Using Contacts In This Section About Contacts Finding Contacts Entries Creating a Contacts Entry Managing Your Contacts Dialing Sprint Services Now that you know the basics that make it easier to stay in touch with people and information, you’re ready to explore your phone’s more advanced features.
  • Page 101: About Contacts

    About Contacts Your phone can store up to 1000 numbers or electronic addresses. Individual Contacts entries can contain up to five separate phone numbers, an email address, and a Web address. The total capacity (numbers and electronic addresses) is 1000, meaning that if each Contacts entry has only one number or electronic address, you have space for 1000 Contacts entries.
  • Page 102: Finding Contacts Entries

    A ringer — You can assign a specific ringer to each entry. This is the sound your phone makes when you receive a call from any of the phone numbers stored in the entry. A memo — You can write a short note to yourself regarding the entry.
  • Page 103: Creating A Contacts Entry

    Finding Speed Dial Numbers To find phone numbers by their assigned speed dial numbers: Press > Contacts > Speed Dial #s. Scroll to an entry using your navigation keys. Speed dial numbers are displayed in numeric order. To display an entry's phone number, highlight the speed dial number.
  • Page 104: Adding A Phone Number To A Contacts Entry

    If you want, you can add a picture, a special ringer, additional phone numbers, an email address or a Web address. You can even write yourself a short memo regarding the Contacts entry. Adding a Phone Number to a Contacts Entry To add a phone number to an entry: Press Scroll through the entries using your navigation keys,...
  • Page 105 To reassign a speed dial number to another phone number: Press > Contacts > Speed Dial #s. Highlight the speed dial number you want to change and press Reassign (left softkey). Highlight the Contacts entry you want to assign the speed dial number to and press Press to continue and save.
  • Page 106 Assigning an Email Address or Web Address To assign an email address or Web address to an entry: Display a Contacts entry. (See “Finding Names” on page 86.) Press Options (right softkey), select Edit Contact, and press Use your navigation keys to scroll right to the tab with the Email and Web Address options.
  • Page 107: Managing Your Contacts

    Editing a Contacts Entry To edit a Contacts entry: Display a Contacts entry. (See “Finding Names” on page 86.) Press Options (right softkey), select Edit Contacts, and press Highlight the part of the entry you wish to edit and press Add and/or edit the desired information.
  • Page 108 Use your navigation keys to scroll through the available files. (To hear a ringer, press Options [right softkey] and then select Listen.) Press Assign (left softkey). Press Save (left softkey) to save the Group. Working With Distribution Lists A Distribution List is a group of entries that you can send messages to —...
  • Page 109: Deleting All Contacts

    Tip: To quickly send a message to the Distribution List, press > Contacts > Manage Contacts > View Distribution Lists . Highlight the Distribution List you want, press Options (right softkey) and select Send Message . Deleting All Contacts To delete all the Contacts entries stored in your phone: Press >...
  • Page 110: Dialing Sprint Services

    Dialing Sprint Services Your Contacts contain entries for various Sprint services. To dial a service from your Contacts: Press Select Customer Solutions, Dir. Assistance, Account Info., Sprint Operator, or Voice Command. Press To dial a service from standby mode using your keypad: Dial the appropriate service number: Customer Solutions —...
  • Page 111: Using The Phone's Calendar And Tools

    Using the Phone’s Calendar and Tools In This Section Using Your Phone’s Calendar Using Your Phone’s Tools Your phone is equipped with several personal information management features that help you manage your busy lifestyle. This section shows you how to use these features to turn your phone into a time management planner that helps you keep up with your appointments, schedules, and commitments.
  • Page 112: Using Your Phone's Calendar

    Using Your Phone’s Calendar Adding an Event to the Calendar Your Calendar helps organize your time and reminds you of important events. To add an event: Press Using your navigation keys, highlight the day to which you would like to add an event. Tip: To quickly go to a date, press Options (right softkey) and select Go To Date .
  • Page 113: Event Alerts

    Use your navigation keys to scroll through the available files. (To hear a ringer, press Options [right softkey] and then select Listen.) Press Assign (left softkey). Press Save (left softkey) to save the event. Tip: To change your default event ringer type, from the standby screen press select a ringer.
  • Page 114: Changing To Weekly View

    To display the details of an event listed in the schedule, highlight it and press Changing to Weekly View To go to the Weekly Calendar view: Press Press Options (right softkey). Select Weekly. Going to Today’s Date To go to today’s date: Press Press Options (right softkey).
  • Page 115: Erasing All Events

    Erasing Old Events To delete events scheduled before a specific time and date: Press > Tools > Calendar > Options > Erase Old. Select the option to erase events older than Older than 1 day, Older than 1 Week, Older than 1 Month, or Older than 1 Year.
  • Page 116: Using Your Phone's Tools

    Using Your Phone’s Tools In addition to helping you be more efficient and organized, your phone offers useful and entertaining tools. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm capabilities. To use the alarm clock: Press Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5, and press...
  • Page 117: Using The Calculator

    Tip: To change your default alarm ringer type from the standby screen press select a ringer. Using the Calculator Your phone comes with a built-in calculator. To use the calculator: Press > Tools > Calculator. Enter numbers using your keypad. Press the navigation keys to enter operators (+ ÷...
  • Page 118: Using Your Phone's Voice Services

    Using Your Phone’s Voice Services In This Section Voice Recognition — Dialing & Messaging Setting Up Voice Recognition Working With Voice Recognition Voice Records Your phone’s voice-recognition software lets you place calls and perform quick tasks using just your voice and Voice Records allows you to make recordings right on your phone.
  • Page 119: Voice Recognition - Dialing & Messaging

    Voice Recognition — Dialing & Messaging With Voice Recognition, you can place calls and perform tasks simply by speaking. You do not need any voice training to use Voice Recognition. You simply say the appropriate command in a normal tone of voice and your phone performs the desired function.
  • Page 120 If the name or number is not in Contacts, your phone tells you it cannot find a match. Calling Phone Numbers (Digit Dialing) To call a number that is not stored in your Contacts: Press and release the Smart Key. (Your phone displays the Say a command screen.) Say Call and then say a valid string of digits to be dialed, for example, say “Call 555 555 5555.”...
  • Page 121 Note: You cannot send SMS Voice messages to Distribution Lists using Voice Recognition. Using Send Text <Name or #> Use Voice Recognition to open Text Messaging to the Create Message screen, with the recipient already addressed. To launch Text Messaging and address a message: Press and release the Smart Key.
  • Page 122 Using Send Picture <Name or #> Use Voice Recognition to open Picture Mail to the Create Message screen, with the recipient already addressed. To launch Picture Mail and address a message: Press and release the Smart Key. (Your phone displays the Say a command screen.) Say Send Picture followed by the name stored in Contacts and, optionally, the type of number you want...
  • Page 123: Setting Up Voice Recognition

    Setting Up Voice Recognition You can customize your phone’s Voice Recognition feature so that it works for you, the way you want it to. Using Choice Lists Your phone offers Choice Lists whenever it is not confident it has recognized a name or number correctly. In these cases, it displays a Choice List and prompts you with “Call?”...
  • Page 124: Adapting Digit Dial

    To adjust the Sensitivity setting: Press and release the Smart Key. (Your phone displays the Say a command screen.) Press Settings (left softkey). Highlight Sensitivity and press Using your navigation keys adjust the slider to the desired level. Press OK (left softkey). Adapting Digit Dial Some users with heavy accents or distinctive voices find it difficult to use Digit Dialing.
  • Page 125 Follow the prompts to complete the adaptation. Tips for adapting Digit Dial: Adapt digits in a quiet place. Make sure you wait for the beep before speaking. Speak clearly, but say each digit sequence naturally. If you make a mistake while recording a sequence of digits, or if an unexpected noise spoils the recording, you can say or select No when the prompt asks if the recording was OK.
  • Page 126 To turn on or off all the audio prompts, select Prompts and then select On or Off. — or — To turn on or off the playback of digits spoken by you, select Digits and then select On or Off. —...
  • Page 127: Working With Voice Recognition

    Working With Voice Recognition You can use Voice Recognition to easily perform tasks with your phone. You can look up entries stored in your Contacts, open applications or menus, and view or hear status information. Lookup <Name> You can look and display any Contacts entry by saying “Lookup”...
  • Page 128 Note: You can “go to” the following applications: Voicemail, Camera, Redial, and Received Calls. Using Check <Item> You can have the phone play back and display information about its current state, including its phone number, current signal strength, network coverage, and battery level. To see and hear status information: Press and release the Smart Key.
  • Page 129: Voice Records

    Voice Records You can record brief records to remind yourself of important events, phone numbers, or grocery list items. You can also record phone conversations. Recording Voice Records To create a new Voice Record: Press > Tools > Voice Records. Press Record (left softkey) and begin recording after the prompt.
  • Page 130: Playing Voice Records

    Playing Voice Records To play the Voice Records you have recorded: Press Press Options (right softkey), select Voice Records List, and press Use the navigation keys to scroll to a recording. Press Listen (left softkey) to play the Voice Record. Tip: To make finding Voice Records easier, select Sort By ( Name , Date , Size , or Type ).
  • Page 131 Using Other Voice Record Options You can also rename your Voice Records, use them as ringers, or delete them. To rename, set as ringer, or delete a Voice Record: Press > Tools > Voice Records. Press Options (right softkey), select Voice Records List, and press Use the navigation keys to scroll to the recording you want to work with.
  • Page 132: Using The Microsd Card

    Using the microSD Card In This Section Using Your Phone’s microSD Card and Adapter Working With the microSD Card Your phone allows you to use a microSD card and an adapter to expand the phone’s available memory space. This secure digital card enables you to quickly and easily exchange images, music, and voice data between SD-compatible devices.
  • Page 133: Using Your Phone's Microsd Card And Adapter

    Using Your Phone’s microSD Card and Adapter Your phone comes bundled with a microSD (Secure Digital) memory card and its adapter to expand the phone’s available memory space. You can purchase additional microSD cards with up to 1 GB in memory capacity.
  • Page 134 Slide the memory card completely into the card slot (so that only part of the card is visible). Tip: The writing on the microSD card should face up. Push the rubber insert securely back into place. Replace the battery and the battery door. Section 2I: Using the microSD Card lift here anchor...
  • Page 135: Removing The Microsd Card

    Note: Make sure your battery is fully charged before using the microSD card. Your data may become damaged or unusable if the battery runs out while using the microSD card. Be sure to use only recommended microSD cards (64MB 1GB). Using non-recommended microSD cards could cause data loss and damage your phone.
  • Page 136: Using The Microsd Adapter

    Using the microSD Adapter You can transfer files stored in your microSD card to an SD-compatible PC by using the microSD adapter. Because regular SD memory cards differ in size from microSD cards, their corresponding card slots differ as well. The microSD adapter is sized to fit in a regular-size card slot.
  • Page 137 Insert the microSD adapter into the appropriate slot in an SD-compatible PC. Select the files you want to copy from the card and drag them to the appropriate folder displayed on your PC. (Consult your operating system documentation for further details.) Then just remove the microSD adapter from the PC, remove the microSD card from the adapter and re-insert into your phone.
  • Page 138 Placing Music Files on the microSD to Play on Your Phone You can transfer music files stored on your SD-compatible PC to your microSD card by using the microSD adapter and then play these files on your phone. These files must be in MP3 or M4A (ACC) format.
  • Page 139: Working With The Microsd Card

    Working With the microSD Card Formatting the microSD Card Your phone automatically formats your microSD card. However, if you cannot save files on your microSD, you may need to format the card yourself. To format your microSD card: Insert the microSD card. See “Inserting the microSD Card”...
  • Page 140: Using The Built-In Camera

    Using the Built-in Camera In This Section Taking Pictures Storing Pictures Shooting Videos Sending Pictures and Videos Using Sprint Picture Mail Your phone’s built-in camera and camcorder give you the ability to take full-color digital pictures and videos. You can use your phone to share your pictures and videos with others.
  • Page 141: Taking Pictures

    Taking Pictures Taking pictures with your phone’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button. Your camera features three different different resolutions settings — Economy, Normal, or Fine — that let you balance the sharpness of the picture and the size of the file.
  • Page 142: Camera Options

    After Picture Options After you take picture, select Options (right softkey) to do any of the following: Send Picture to transmit the picture to up to 16 recipients. Upload to Albums to save the picture you just took to the Sprint Picture Mail Web site ( Depending on your settings, you may be prompted to accept a data connection.
  • Page 143 Brightness to set the amount of light in a picture. White Balance to adjust your camera to these lighting environments: Auto, Sunny, Cloudy, Fluorescent, or Manual. Choose Auto have your phone adjust white balance as needed. Choose Manual to set a custom level of white balance.
  • Page 144 Note: While the Self Timer is active, all keys are disabled except and Capture (right softkey). Using the Zoom This feature allows you to get closer to or farther away from an object when you take its picture. You can adjust the zoom from 1X to 8X.
  • Page 145: Storing Pictures

    Storing Pictures You can store your pictures in My Pictures, your Sprint Online Album, and your microSD card. In My Pictures, you have the choice of storing your pictures to the camera or to the phone. Your Sprint Online Album is your designated storage space on the Sprint Picture Mail Web site.
  • Page 146 Thumbnails switches the display from one expanded picture back to thumbnails. Full Screen displays the selected picture in full screen mode; no icons or indicators appear on the screen. Press to return to My Pictures. Upload to upload files from My Pictures to the Sprint Picture Mail Web site ( Depending on your settings, you may be prompted to accept a data connection.
  • Page 147 Set As to use the picture as a screensaver, an identifier for calls with or without ID, and as a Picture ID for Contacts entries. Rename to assign a different name to the picture. Use your keypad to enter the new name. Delete to erase the selected picture.
  • Page 148: Shooting Videos

    Shooting Videos Your phone’s built-in video camera allows you to record and view full-color digital videos and send them to your friends and family. You can shoot videos up to 30 seconds long. The camcorder also features an 8X zoom to let you take close-up videos. After you shoot the video, you can use your phone’s many storage and messaging options as well as the fun editing tools.
  • Page 149: Camcorder Options

    Upload to Albums to upload the video you just shot to the Sprint Picture Mail Web site ( Depending on your settings, you may be prompted to accept a data connection. Note: If this is the first time you have accessed your Sprint Picture Mail account, you will be prompted to create a password.
  • Page 150: Storing Your Videos

    White Balance to adjust your camcorder to these lighting environments — Auto, Sunny, Cloudy, Fluorescent, or Manual. Review Videos opens My Videos. Camera Mode to activate the camera. Storing Your Videos You can store your pictures in My Videos, your Sprint Online Album, and your microSD card.
  • Page 151 My Videos Options When you are viewing My Videos, whether in the In Camcorder folder or in your phone, you can customize both the video and the actual viewing experience. Just press Options (right softkey), select one of the following functions, and then follow the prompts.
  • Page 152 Delete All to erase all the videos the In Camcorder folder or on your phone. Note: Deleting videos will free up memory space in your phone to enable you to take more videos. Once deleted, videos cannot be uploaded to your online Sprint Picture Mail account. Select, Select All, Unselect, and Unselect All allow you to choose and clear pictures for editing or viewing changes.
  • Page 153: Sending Pictures And Videos

    Sending Pictures and Videos After you have taken a picture or shot a video, you can share it with family and friends. You can send pictures or videos to up to 16 people at a time using their email addresses or their phone numbers.
  • Page 154 Note: The first time you send Sprint Picture Mail, you will be prompted to establish an account and password. Sending Videos From My Videos To send videos from My Videos: Select Saved to Phone, or External Memory. Highlight the video thumbnail you want to send and then press corner of the video thumbnail.
  • Page 155 Highlight the Pictures or Videos field and press Add (right softkey). Add a picture or video to your message. To add an existing picture or video, select From My Pictures or From My Videos, select a picture or video, and press Next (left softkey). To add a new picture or video, select Take New Picture or Take New Video, take a picture or video, and press Accept (right softkey).
  • Page 156: Using Sprint Picture Mail

    Using Sprint Picture Mail Uploading pictures and videos to your Sprint Picture Mail account is a good way to save memory on your phone, and share them with others. You can use your personal computer to manage your pictures. From the Sprint Picture Mail Web site, you can share pictures and videos, create and edit albums, add captions, and organize files.
  • Page 157: Uploading Pictures And Videos

    Please wait while the system creates your account. Visiting the Sprint Picture Mail Web Site After you receive confirmation that your account has been registered, you can access the Sprint Picture Mail Web site and begin uploading and sharing pictures. To visit the Sprint Picture Mail Web site: Open your computer’s browser and go to www.sprint.com/picturemail...
  • Page 158: Viewing Pictures And Videos

    Viewing Pictures and Videos After you upload your pictures and videos to the Sprint Picture Mail site, you can manage, edit, and share them. To view your online pictures from your phone: Select View Albums. Select an album to display and press Sending Pictures and Videos You can send pictures and videos from your Online Albums view.
  • Page 159 To select an option, highlight it and press Copy/Move to copy and move pictures to a selected album. Create Album to create a new online album. Go to Album List to view your list of albums. Delete or Delete All to delete the selected picture or all pictures from the current album.
  • Page 160 Sharing Albums To send an album from the Sprint Picture Mail Web site: From the Picture Mail Web site (see steps 1-4 under "Downloading Pictures and Videos to Your Phone"), select an album, scroll to Album Options, and press Select Share Album: "<name>". Enter a recipient from your Address Book, or enter an email address or wireless phone number.
  • Page 161: Using The Built-In Media Player

    Using the Built-in Media Player In This Section Your Multimedia Channel Options Accessing Your Media Player's Channel Listings Playing a Video or Audio Clip Multimedia FAQs Your phone's built-in media player gives you the ability to listen to audio clips and to view video clips right from your phone's display. It's a great way to stay up-to-date on news, weather, and sports information while also enjoying the latest blockbuster movie trailers or music videos —...
  • Page 162: Your Multimedia Channel Options

    Your Multimedia Channel Options Sprint TV offers a variety of accessible audio or video channels, depending on your Sprint service plan and multimedia subscriptions. Your subscription options include a comprehensive basic service as well as a full menu of additional channel options. Preview Channel: This free channel lets you sample clips from all the available channels before you make a decision to subscribe.
  • Page 163: Accessing Media Player's Channel Listings

    Accessing Media Player's Channel Listings It's easy to access and view the channel listings on your MOTOKRZR K1m by Motorola from the phone's main menu. To access your media player and channel listings: Select > Media Player. Depending on your settings, you may be asked to accept the connection.
  • Page 164: Playing A Video Or Audio Clip

    Playing a Video or Audio Clip To select and play a media clip: Select Use your keypad to enter a channel number (or use your navigation key to scroll to a channel and press My Channels: If you have selected a channel that you've already signed up for (or if it's a channel with no monthly fee), you will see a list of available clips.
  • Page 165: Multimedia Faqs

    Multimedia FAQs Will I know if I'm receiving an incoming call while I'm viewing or listening to an audio clip? No. All incoming calls will roll into voicemail while you are playing a clip. If the caller leaves a voicemail, the voicemail icon will be displayed on the screen.
  • Page 166 Why are some channels already preloaded into the My Channels section? Some channels, such as Previews, are offered free of charge as a customer courtesy. These channels are automatically displayed in the My Channels section of your channel listings. If I don't subscribe to a Sprint Power Vision Plan, will I still be able to view the multimedia clips? Yes.
  • Page 167 Can I surf to a different channel while I am playing a clip? Yes. While you are playing a clip, you can use the up and down navigation buttons to surf to a different channel. A small pop-up screen will be displayed that tells you which channel you are watching as well as other channels that you have access to.
  • Page 168: Using Bluetooth

    Using Bluetooth In This Section Turning Bluetooth On and Off Setting Up Your Bluetooth Your phone features built-in Bluetooth technology, allowing you to share information more easily than ever before. Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, PCs, printers, and wireless phones.
  • Page 169: Turning Bluetooth On And Off

    Turning Bluetooth On and Off By default, your device’s Bluetooth functionality is turned off. Turning Bluetooth on allows your phone to connect to other Bluetooth-capable devices. To turn Bluetooth on or off: Select > Bluetooth > Setup. Highlight the Power field and press Use your navigation to select On or Off, as desired and then press Note:...
  • Page 170: Setting Up Your Bluetooth

    Setting Up Your Bluetooth You need to connect your phone to your Bluetooth headset before you can begin using it. To do this, you need to: Enter the name your phone uses for Bluetooth communication. Set your phone to be discovered by other Bluetooth devices.
  • Page 171: Paired Devices

    Paired Devices Bluetooth pairing establishes trusted connections between your phone and another Bluetooth device. When devices are paired, a passkey is shared between devices, allowing for fast, secure connections. This bypasses the discovery and authentication process. Before trying to connect to another Bluetooth device, make sure your phone’s Bluetooth power is On;...
  • Page 172 Waiting for Pairing If you are going to be using a Dial-Up Network (DUN) profile to pair with a PC or PDA, you will need to allow the other device to initiate pairing with your phone. To allow your phone to be paired with another Bluetooth device: Press Your Phone’s Bluetooth Address Your phone Bluetooth address is a unique address that allows...
  • Page 173: Section 3: Sprint Service Features

    Section 3 Sprint Service Features...
  • Page 174: Sprint Service Features: The Basics

    Sprint Service Features: The Basics In This Section Using Voicemail Using SMS Text Messaging Using SMS Voice Messaging Using Caller ID Responding to Call Waiting Making a Three-Way Call Using Call Forwarding Updating Phone Software Now that you’ve mastered your phone’s fundamentals, it’s time to explore the calling features that enhance your Sprint Service.
  • Page 175: Using Voicemail

    Using Voicemail Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated.
  • Page 176: Retrieving Your Voicemail Messages

    Sending an Incoming Call to Voicemail To send an incoming call directly to voicemail: Press Ignore (right softkey). Retrieving Your Voicemail Messages You can review your messages directly from your wireless phone or from any other touch-tone phone. To dial from your wireless phone, you can either speed dial your voicemail or use the menu keys.
  • Page 177: Voicemail Options

    Voicemail Options Your phone offers several options for organizing and accessing your voicemail. Using Expert Mode Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.
  • Page 178 Sprint Callback You can return a call after listening to a message without disconnecting from voicemail. To return a call directly from voicemail: Press Voicemail-to-Voicemail Message You can record and send a voicemail message to other Sprint Voicemail users. To record and send a voicemail message: From the main voicemail menu, press message.
  • Page 179: Clearing The Message Icon

    Voicemail-to-Voicemail Receipt Request You can request confirmation that your voicemail message has been listened to when you send, forward, or reply to other Sprint users. To mark your message receipt requested: After you have recorded a message, press that you are satisfied with the message you recorded. Press to mark receipt requested.
  • Page 180: Voicemail Menu Key

    Voicemail Menu Key Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure. Listen Send Personal Options Settings Skip passcode Autoplay Message Date & Time On/Off Change Passcode Group Distribution List Numeric Paging to a Wireless Phone...
  • Page 181: Using Sms Text Messaging

    Using SMS Text Messaging With SMS Text Messaging, you can send instant text messages from your phone to other messaging-ready phones — and they can send messages to you. In addition, SMS Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
  • Page 182: Using Preset Messages

    Replying to SMS Text Messages After your phone notifies you that it has received a message, follow the prompts to open and read it. You can also go to your Messaging Inbox by pressing Text Messaging > Inbox. To reply to an SMS Text message: While the message is open, select Reply (left softkey).
  • Page 183: Using Sms Voice Messaging

    Using SMS Voice Messaging In addition to sending and receiving SMS Text messages, your phone is enabled with SMS Voice Messaging. With SMS Voice Messaging, you can quickly and easily send a voicemail message to other SMS-enabled phones or to working email addresses without making a phone call.
  • Page 184: Playing An Sms Voice Message

    Playing an SMS Voice Message To play an SMS Voice message from the main menu: Select Select the message you want to play. Press To display the message options, select Options (right softkey). Note: When you receive an SMS Voice message in standby mode, your phone displays a notification and the option to open it right away.
  • Page 185 Replying to SMS Voice Messages To reply to an SMS Voice message: Select > Messaging > Voice SMS > Inbox. Select the message you want to reply to, press then press Reply (left softkey). Select Voice SMS. Press Record (left softkey). Start recording after the beep.
  • Page 186: Using Caller Id

    Using Caller ID Caller ID allows people to identify a caller before answering the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, just follow these easy steps. To block your phone number from being displayed for a specific outgoing call: Press...
  • Page 187: Making A Three-Way Call

    Making a Three-Way Call With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. To make a Three-Way Call: Enter a number you wish to call and press Once you have established the connection, press Options (right softkey), select 3-Way Call, and press When you hear a dial tone, enter the second number...
  • Page 188: Using Call Forwarding

    Using Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number — even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. To activate Call Forwarding: Press Enter the area code and phone number to which your future calls should be forwarded.
  • Page 189: Updating Phone Software

    Updating Phone Software You can update the software on your phone by downloading software updates over the air. To update your phone's software: Go to the main menu. Select Settings > Phone Info > Update Phone SW. Your phone checks for software updates. If a software update is available press Yes (left softkey) to continue the update process.
  • Page 190: Sprint Voice Command

    Sprint Voice Command In This Section Getting Started With Sprint Voice Command Creating Your Own Address Book Making a Call With Sprint Voice Command Getting Information With Sprint Voice Command With Sprint Voice Command, reaching your friends, family, and coworkers has never been easier — especially when you’re on the go.
  • Page 191: Getting Started With Sprint Voice Command

    Getting Started With Sprint Voice Command With Sprint Voice Command: You can store all your contacts’ phone numbers, so you can simply say the name of the person you want to call. There’s no need to punch in a lot of numbers, memorize voicemail passwords, or try to dial while you’re driving.
  • Page 192: Creating Your Own Address Book

    Creating Your Own Address Book You can program up to 500 names into your personal address book, with each name having up to five phone numbers. That’s 2,500 phone numbers, and with the advanced technology of Sprint Voice Command, you can have instant access to all of them.
  • Page 193: Making A Call With Sprint Voice Command

    Making a Call With Sprint Voice Command To make a call with Sprint Voice Command: Press and you’ll hear the “Ready” prompt. After the “Ready” prompt, simply say, in a natural voice, “Call” and the name of the person or the number you’d like to call.
  • Page 194: Getting Information With Sprint Voice Command

    Getting Information With Sprint Voice Command To access information using Sprint Voice Command: Press Say “Call the Web” and choose from a listing of information categories like news, weather, and sports. — or — Simply say “Call news room,” “Call the weather,” “Call Sports Central,”...
  • Page 195: Section 4: Safety And Warranty Information

    Section 4 Safety and Warranty Information...
  • Page 196: Important Safety Information

    Important Safety Information In This Section General Precautions Safety and General Information FCC Notice To Users Battery Tips Specific Absorption Rate Data Information From the World Health Organization Product Registration Owner’s Record Phone Guide Proprietary Notice Export Law Assurances Wireless: The New Recyclable California Perchlorate Label Smart Practices While Driving This phone guide contains important operational and safety...
  • Page 197: General Precautions

    General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. Hold the phone with the antenna raised, fully-extended, and over your shoulder. Try not to hold, bend, or twist the phone’s antenna. Don’t use the phone if the antenna is damaged. Speak directly into the mouthpiece.
  • Page 198: Safety And General Information

    Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
  • Page 199 If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your...
  • Page 200: Implantable Medical Devices

    Pull off the road and park before making or answering a call if driving conditions so require. Responsible driving practices can be found in the “Smart Practices While Driving” section of this guide and/or at the Motorola Web site: Section 4A: Important Safety Information www.motorola.com/callsmart...
  • Page 201: Operational Warnings

    If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.
  • Page 202: Choking Hazards

    Symbol Definition 032374o 032376o 032375o Li Ion BATT 032378o Choking Hazards Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.
  • Page 203: Caution About High Volume Usage

    Seizures/Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing- lights feature (if available) on your mobile device.
  • Page 204: Fcc Notice To Users

    FCC Notice To Users Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is...
  • Page 205: Hearing Aid Compatibility

    Not all phones have been rated for compatibility with hearing aids. Phones that have been rated have a label with the rating(s) located on the box, and at www.motorola.com/iden. These ratings are not guarantees of compatibility. Results will vary depending on the user's hearing aid and individual type and degree of hearing loss.
  • Page 206 30 days of purchase. With the Sprint 30-day Risk- Free Guarantee, you may return the phone within 30 days of purchase for a full refund. More information about hearing aid compatibility may be found at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov, and www.hearingloss.org/learn/cellphonetech.asp Section 4A: Important Safety Information...
  • Page 207: Battery Tips

    Battery Tips Battery life depends on the network, signal strength, temperature, features, and accessories you use. Always use Motorola Original batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge.
  • Page 208: Specific Absorption Rate Data

    Specific Absorption Rate Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 209 Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca. 1. The SAR information reported to the FCC includes the FCC- accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. Section 4A: Important Safety Information...
  • Page 210: Information From The World Health Organization

    Online Product Registration: http://www.motorola.com/warranty Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S.
  • Page 211: Owner's Record

    Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: MOTOKRZR K1m by Motorola Serial No.: Phone Guide Proprietary Notice...
  • Page 212: Wireless: The New Recyclable

    Wireless: The New Recyclable Your wireless phone can be recycled. Recycling your wireless phone reduces the amount of waste disposed in landfills and allows recycled materials to be incorporated into new products. The Cellular Telecommunications Industry Association (CTIA) and its members encourage consumers to recycle their phones and have taken steps to promote the collection and environmentally sound recycling of end-of-life wireless devices.
  • Page 213: California Perchlorate Label

    California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material - special handling may apply. See .”...
  • Page 214: Smart Practices While Driving

    If you choose to use your mobile device while driving, remember the following tips: Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 215 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.
  • Page 216: Motorola's Warranty

    Motorola’s Warranty In This Section Motorola Limited Warranty for the United States and Canada Service and Repairs Your phone has been designed to provide you with reliable, worry- free service. If for any reason you have a problem with your equipment, please refer to Motorola’s warranty in this section.
  • Page 217: Motorola Limited Warranty For The United States And Canada

    (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola- branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and...
  • Page 218 (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
  • Page 219 Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated;...
  • Page 220: Who Is Covered

    This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
  • Page 221 You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
  • Page 222: What Other Limitations Are There

    Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including...
  • Page 223: Service And Repairs

    Service and Repairs Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-520-6403 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
  • Page 225: Index

    Index Abbreviated Dialing 36 Accessories 19 Charger 19 Airplane Mode 55 Alarm Clock 100 Answering Calls 29 Backlight 47 Battery 21–25 Capacity 21 Charging 24 Installing 22 Bluetooth 152–156 Calculator 101 Calendar 96–99 Call Answer Mode 58 Call Forwarding 172 Call Guard 76 Call History 78–83 Erasing 83...
  • Page 226 Making Calls 27 Media Player 145–151 Playing Video and Audio Clips 148 Menu iv Menu Style 48 Messaging Setting Alerts 51 Multimedia Channel Listings 147 Channel Options 146 FAQs 149 My Content Manager Erasing 69 Phone Limiting Use 66 Phone (Illus.) 11, 12 Phone Number Displaying 27 With Pauses 34...
  • Page 227 Taking Pictures 125–128 Text Greeting 47 Three-Way Calling 171 TTY Use 56 Turning Your Phone On and Off 20 Unlocking Your Phone 63 Videos Recording 132 Sending 138 Voice Recognition 103–112 Voice Services 102–114 Voicemail Menu Key 164 Options 161 Retrieving 160 Setting Up 4, 159 Volume 44...

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