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Diagnostic Codes - Maytag MAH9700A Series Technical Information

27” front load washer

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Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Display Diagnostic Codes
The diagnostic code display can be toggled
'ON' and 'OFF' from Service Mode by pressing the
Rinse & Spin key and rotating the Rotary Cycle
Selector knob. The display will show a "d".
Rotating the Rotary Cycle Selector knob in either
direction will cycle through the list of codes one code at
a time with no wrap. Once an initial direction is selected
by the user (either Clockwise or Counterclockwise),
subsequent movements of the knob in the same
direction will show older codes. If the user changes
direction and turns the Rotary Cycle Selector knob in
the opposite direction, the more recent code will be
displayed. If rotation is continued to the limits of the list,
the display will remain at the top or the end of the list. A
pair of dashes "- -" will be displayed at the end of the list
of codes, when the control reaches the top, it will again
show "d".
A code generated during the current cycle will be
displayed with the Spin Speed LED turned 'ON'. If no
cycle is currently running, a code generated during the
previous cycle will be displayed with the Spin Speed
LED turned 'ON'.
Access Other Features
While a diagnostic code is displayed, if the Rotary
Cycle Selector knob is pressed and held, the machine
will display the number of cycles since the diagnostic
code occurred.
Clear Diagnostic Codes
To clear the diagnostic codes list, press the Delay and
Chime keys for 3 seconds while viewing the list.

Diagnostic Codes

Diag.
Description
Trigger
Code
The water level
fails to drop
below the Low
1
No Drain
Water level reset
within 15
minutes, before
a spin begins.
The door
Door failed to
fails to
unlock after 3
2
attempts
unlock
Continuous fill of
12 minutes.
3
No Fill
Total fill of 14
minutes.
June 2006
©2006 Maytag Services
!
WARNING
Diag.
Code
5-7
Action to be
taken
Displays "nd".
See Will Not Drain
"Troubleshooting
Procedures".
Displays "LO". See
Will Not Unlock
"Troubleshooting
Procedures".
Displays "nF".
See No Water Fill
12-14
"Troubleshooting
Procedures".
11
Description
Trigger
Door failed to
The door/lid
lock after 3
4
fails to lock
attempts
Not Used
Input signal from
water level
sensor is out of
Water level
8
range, Washer
sensor fault.
will beep and
pause the wash
cycle.
9
Not Used
Unbalance
or cabinet
hit detected
during final
Never exceeded
spin, which
400 rpm due to
10
prevented
an unbalanced
load.
the spinner
from
exceeding
400 rpm
Water level in
the machine is
believed to be
above the
overflow level.
When this
Water
condition is
E
sensor level
detected, the
fault.
machine will
automatically
begin pumping
water out until it
falls below the
overflow level.
Will not
remember
Difficulty in
11
machine
reading memory
settings
Not Used
Action to be
taken
Displays "FL".See
Will Not Lock
"Troubleshooting
Procedures".
Displays "LE". See
No Water Fill
"Troubleshooting
Procedures".
Will display "dc"
See Wet Clothes
"Troubleshooting
Procedures".
First check to see
that water valve is
not stuck. If water
valve is OK, check
water level sensor.
See Clear
Diagnostic
Codes.
Disconnect and
reconnect the
washer power cord
at power supply
outlet.
If condition still
exists, replace
machine control
board.
16026736

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