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Other Information
Problem
Noise is heard, sound cuts
in and out.
Sound quality seems to be
getting worse.
The handset does not ring. R The ringer volume is turned off. Press the volume button on
I cannot make calls.
62
Cause and/or solution
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you do not subscribe to DSL/ADSL service, there may be an
environmental issue that is causing the interference (noise).
Move closer to the base unit and check whether there is noise.
If there is no noise, some environmental interference has
caused the noise.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details. (for
Australia)
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details. (for New Zealand)
R You have registered a handset that is not recommended for
use with the base unit. The clearest sound quality is only
possible when using a recommended handset (page 4).
the side of the handset up (
volume.
R Night mode is turned on. Turn it off (page 39).
R If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor. (for New Zealand)
R You dialled a restricted number (page 40).
R In the control panel (page 20), make sure the handset's
airplane mode feature is turned off, and that the handset's
DECT connection to the base unit is turned on.
R This product is not designed to be used with rotary/pulse
dialling service.
) and down (
) to adjust the
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