Troubleshooting - Zanussi ZWS 3101 User Manual

• Install again the inlet hose. Make sure that
the couplings are tight to prevent leakages.
• Open the water tap.
Emergency drain
Because of a malfunction, the appliance cannot
drain the water.
If this occurs, do steps (1) through (5) of 'To
clean the drain pump'.
If necessary, clean the pump.
When you drain the water with the emergency
drain procedure, you must activate again the
drain system:
1. Put 2 litres of water in the main wash com-
partment of the detergent dispenser.

Troubleshooting

The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer
to the table). If not, contact the service centre.
With some problems, the display shows
an alarm code:
• E:00 - The appliance door is open or not
closed correctly or it does not fill with water.
• E:01 - The appliance continuously fills and
drains the water or it does not drain or do the
spinning phase.
Problem
The appliance does not
start.
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Possible cause
The mains plug is not connected
in the mains socket.
The fuse in the box fuse is dam-
age.
The appliance door is open.
You do not press the start button
2. Start the programme to drain the water.
Frost precautions
If the appliance is installed in an area where the
temperature can be less than 0 °C, remove the
remaining water from the inlet hose and the
drain pump.
1. Disconnect the mains plug from the mains
socket.
2. Close the water tap.
3. Remove the water inlet hose
4. Put the two ends of the inlet hose in a con-
tainer and let the water flow out of the
hose.
5. Empty the drain pump. Refer to the emer-
gency drain procedure
6. When the drain pump is empty, install the
inlet hose again.
Warning! Make sure that the temperature
is more than 0 °C before you use the
appliance again.
The manufacturer is not responsible for
damages caused by low temperatures.
• E:02 - Technical malfunction, contact the
service centre.
• E:03 - Technical malfunction, contact the
service centre.
Warning! Deactivate the appliance before
you do the checks.
Possible solution
Put in the mains plug.
Replace the fuse.
Close the door firmly.
Press the start button.
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