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Amped Wireless APA20 User Manual

High power 700mw dual band ac wi-fi access point
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User's Guide
High Power 700mW Dual Band AC
Wi-Fi Access Point
APA20

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Summary of Contents for Amped Wireless APA20

  • Page 1 User’s Guide High Power 700mW Dual Band AC Wi-Fi Access Point APA20...

  • Page 2: Table Of Contents

    APA20 USER’S GUIDE CONTENTS INTRODUCTION ..............2 2.4GHz WIRELESS SETTINGS ..........26 GETTING STARTED ..............3 Basic Settings ................26 Package Contents ..............3 Basic Settings: Guest Networks ..........28 LED Indicators................4 Security Settings ..............29 Back Panel Description .............. 5 Wi-Fi Protected Setup –...

  • Page 3: Introduction

    USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.

  • Page 4: Getting Started

    APA20 USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power 700mW Dual Band AC Wi-Fi Access Point  Three Detachable High Gain Antennas  Power Adapter (100-240v) ...

  • Page 5: Led Indicators

    APA20 USER’S GUIDE LED Indicators Power: Indicates when the Access Point is powered on. The LED will remain on. 5.0GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network. 2.4GHz Wireless Activity: Blinks rapidly when wireless data traffic is transmitted or received over the wireless network.

  • Page 6: Back Panel Description

    APA20 USER’S GUIDE Back Panel Description Antenna Connectors (1-3): RJ-SMA antenna connectors. Attach the included high gain antennas to these connectors according to their respective numbers. (Mismatching the antennas with the wrong antenna connector port will negatively impact wireless performance.) USB Port: Attach USB storage devices, such as USB flash drives and external hard drives, for file sharing.

  • Page 7: Plug And Play Setup Guide

    APA20 USER’S GUIDE PLUG AND PLAY SETUP GUIDE Attach the Antennas to their Specific Connectors on the Access Point Attach the three included Antennas to their corresponding numbers: a) Antenna 1 (5.0GHz only) to Antenna Port 1 b) Antenna 2 (2.4 and 5.0GHz) to Antenna Port 2 Antenna 3 (2.4GHz only) to Antenna Port 3...
  • Page 8 APA20 USER’S GUIDE Connect the Access Point to your Router Plug in the Power Adapter Using the included RJ-45 Ethernet cable, attach one end to the Access Point’s NETWORK port and the other to your router’s network port (or any available port on a network switch)
  • Page 9 APA20 USER’S GUIDE Connect your PC to the Access Point Connecting Wirelessly: With your PC or Mac, scan for available wireless networks and locate the wireless networks for the Access Point: By default the Access Point will have SSIDs with the names: Amped_APA20_2.4...
  • Page 10 APA20 USER’S GUIDE Wired Connections: Attach any wired devices to the Access Point using Ethernet cables. Your Plug and Play setup is now complete. You may now use the Access Point to access your network.

  • Page 11: Additional Settings

    APA20 USER’S GUIDE ADDITIONAL SETTINGS Accessing the Settings Menu To access the settings menu for additional changes to the configuration of your Access Point, you will need to access the settings menu. The settings menu will allow you to change all features and settings for the Access Point.
  • Page 12 APA20 USER’S GUIDE Open your Web Browser Open your web browser b. Type in: http://setup.ampedwireless.com into the web address bar If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.80.240...

  • Page 13: Welcome To The Dashboard

    APA20 USER’S GUIDE Welcome to the Dashboard The Dashboard provides you with a quick glance at your system status. Click on Basic Setup to confgure: 1) System Clock 2) Wireless Network SSID 3) Wireless Network Security Key...

  • Page 14: Set The System Clock

    APA20 USER’S GUIDE Set the System Clock The System Clock is used for system logs and setting schedules for Internet access. Click Sync to synchronize the System Clock with the time on your computer. Click Next to Continue.

  • Page 15: Wireless Settings

    APA20 USER’S GUIDE Wireless Settings The default SSID of the Access Point is “Amped_APA20_2.4” and “Amped_APA20_5.0” To change it, enter a new name in the SSID field. Users connecting wirelessly to the Access Point will use this ID to identify your wireless network.
  • Page 16 APA20 USER’S GUIDE The default Security Key (WPA/WPA2 Mixed Mode) of your wireless network(s) is: wireless To change it, enter a new key in the Security Key field. The key must be a minimum of 8 characters. No security key is necessary for computers connecting to the Point using a wired connection to the LAN ports.

  • Page 17: Setup Summary

    Print the Setup Summary details and save it for future reference. If you have any wired devices that you would like to attach to the Access Point you may do so now as well. Enjoy your Amped Wireless network.

  • Page 18: 5.0Ghz Wireless Settings

    APA20 USER’S GUIDE 5.0GHz WIRELESS SETTINGS 5.0GHz Wi-Fi Settings: Basic Settings The Basic Settings page allows you to adjust settings for your 5.0GHz local wireless network. Disable 5.0GHz Wireless Connections: Disabling will turn off all 5.0GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 5.0GHz network.
  • Page 19 APA20 USER’S GUIDE Wireless Network ID (SSID): The name of your 5.0GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto".

  • Page 20: Basic Settings: Guest Networks

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Basic Settings: Guest Networks Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...

  • Page 21: Security Settings

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Security Settings The Security page allows you to change the type of wireless security settings for your 5.0GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.

  • Page 22: Wi-Fi Protected Setup - Wps

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).

  • Page 23: User Access

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting wirelessly to your wireless network. Each networking device has a unique address called a MAC address (a 12 digit hex number).

  • Page 24: Wireless Coverage Controls

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Access Point to control the coverage distance of your 5.0GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select...

  • Page 25: Access Schedule

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 5.0GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 26: Advanced Settings

    APA20 USER’S GUIDE 5.0GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Access Point will never fragment any frames that it sends to wireless users.

  • Page 27: 2.4Ghz Wireless Settings

    APA20 USER’S GUIDE 2.4GHz WIRELESS SETTINGS 2.4GHz Wi-Fi Settings: Basic Settings The Basic Settings page allows you to adjust settings for your 2.4GHz local wireless network. Disable 2.4GHz Wireless Connections: Disabling will turn off all 2.4GHz Wi-Fi activity. Users will no longer be able to connect wirelessly to your 2.4GHz network.
  • Page 28 APA20 USER’S GUIDE Wireless Network ID (SSID): The name of your 2.4GHz wireless network. Channel Number: Wi-Fi networks operate on specific wireless channels. Some network channels may have more interference than others. If your performance is unstable, try a different channel number. If you are using a repeater with this network, it is recommended you set a static channel, instead of using "Auto."...

  • Page 29: Basic Settings: Guest Networks

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Basic Settings: Guest Networks Guest Networks: You may add additional names (SSID) to your Wireless Network with different characteristics for each SSID. Each additional Network or SSID can have its own security, band and data rate settings. You may...

  • Page 30: Security Settings

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Security Settings The Security page allows you to change the type of wireless security settings for your 2.4GHz wireless network. Using the drop down menu, you can select which network you wish to configure and may adjust the security settings below.

  • Page 31: Wi-Fi Protected Setup - Wps

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wi-Fi Protected Setup – WPS WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some wireless routers and adapters support this feature with varying names (i.e. one touch setup or WPS).

  • Page 32: User Access

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: User Access User Access allows you to deny access or allow access to specific users connecting wirelessly to your wireless network. Each networking device has a unique address called a MAC address (a 12 digit hex number).

  • Page 33: Wireless Coverage Controls

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Wireless Coverage Controls Adjust the output power of the Access Point to control the coverage distance of your 2.4GHz wireless network. For a smaller coverage area, you can select a lower output power. For the maximum wireless coverage, select...

  • Page 34: Access Schedule

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Access Schedule Access Schedules will enable or disable your 2.4GHz wireless access at a set time based on your predefined schedule. This feature is often used for restricting access to all users (such as children, employees, guests) during specific times of the day for parental control or security reasons.

  • Page 35: Advanced Settings

    APA20 USER’S GUIDE 2.4GHz Wi-Fi Settings: Advanced Settings Advanced Wireless Settings should only be adjusted by technically advanced users. It is not recommended that novice users adjust these settings to avoid degrading wireless performance. Fragment Threshold: The default and recommended setting is at 2346, meaning the Access Point will never fragment any frames that it sends to wireless users.

  • Page 36: Network Settings

    APA20 USER’S GUIDE NETWORK SETTINGS IP Address: The IP address of the Access Point. Subnet Mask: The subnet of the Access Point. Default Gateway: The access point to another network, normally your router. DHCP: The Access Point includes a feature to help manage the IP addresses within your network automatically.
  • Page 37 APA20 USER’S GUIDE DHCP Client Range: The range of IP addresses the Access Point’s DHCP server will assign to users and devices connecting to the Access Point. Domain Name: The Domain Name allows you to change the URL which is used to access the Setup Menu for the Access Point.

  • Page 38: Usb Storage

    APA20 USER’S GUIDE USB STORAGE USB Storage: Local Sharing Share a USB storage device with computers on the local network of the Access Point. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the back of the Access Point and follow the directions below for your operating system.
  • Page 39 APA20 USER’S GUIDE Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
  • Page 40 APA20 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OSX), you will need to Map the Network Drive.
  • Page 41 APA20 USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). Open Finder b. On the left hand menu, under Shared, click...

  • Page 42: Management Features

    APA20 USER’S GUIDE MANAGEMENT FEATURES The Management features on the Access Point allow you to view the status of your Access Point and your wireless network. System Status The Access Point System Status page provides full information regarding the system, wireless network and configurations as well as the current IP settings of the Access Point.

  • Page 43: System Clock

    APA20 USER’S GUIDE Management: System Clock Maintain the internal clock for the Access Point by syncing with your computer’s time. Your system clock settings need to be accurate in order for system logs and wireless access schedules to work correctly.

  • Page 44: System Logs

    System Logs are useful for viewing the activity and history of the Access Point. The System Logs are also used by Amped Wireless Elite Support Concierges to help troubleshoot your Access Point when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are...

  • Page 45: Upgrade Firmware

    Download the file from the www.ampedwireless.com/support website and remember the location where you saved it. Firmware files may also be provided by Amped Wireless support reps. b. Click Choose File and locate the file Click Upload to begin upgrading. Note: Firmware files normally have a .bin...

  • Page 46: Save/Reload Settings

    APA20 USER’S GUIDE Management: Save/Reload Settings Saving your current settings allows you to back- up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.
  • Page 47 APA20 USER’S GUIDE Management: Password Settings By default, the Access Point does not require a password to log on to the web menu. If you wish to enable a password to protect unauthorized access to the web menu, you may enter one here.

  • Page 48: Technical Specifications

    APA20 USER’S GUIDE TECHNICAL SPECIFICATIONS  1 x Detachable High Gain 2.4GHz Antenna Wireless Standard: 802.11a/b/g/n/ac  3 x Reverse SMA Connectors Frequency Band: 2.4GHz, 5.0GHz Wireless Speed: 2.4GHz: 300Mbps (Tx/Rx) Ports:  4 x RJ-45 10/100/1000M LAN ports 5.0GHz: 867Mbps (Tx/Rx) Amplifier: 2 x 2.4GHz Amplifiers...

  • Page 49: Default Settings

    AP20000G USER’S GUIDE DEFAULT SETTINGS The default settings for your Access Point are listed here. If for some reason you need to return your Access Point back to default settings, hold down the Reset button on the back panel for 10 seconds. The Access Point will reset back to factory settings as listed below: IP Address: 192.168.80.240 Web Menu Access:...

  • Page 50: Troubleshooting And Support Information

    APA20 USER’S GUIDE TROUBLESHOOTING AND SUPPORT INFORMATION We are here to help. If you have any issues with your Access Point please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 Email: techsupport@ampedwireless.com Web: www.ampedwireless.com/support...

  • Page 51: Troubleshooting

    APA20 USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Web Menu Access Issues I entered setup.ampedwireless.com and it failed to open the web menu. Make sure your computer is connected to the Access Point wirelessly and NOT using a network cable.
  • Page 52 APA20 USER’S GUIDE Troubleshooting: Connection Issues I do not have Internet access when connecting to the Access Point. Your router or original network may not have Internet access. First check to see if you are able to access the Internet by connecting directly with your router. If you cannot, there is a problem with your router that needs to be fixed first.
  • Page 53 APA20 USER’S GUIDE My Access Point was working fine previously, but now I can no longer access the Internet through the Access Point. The settings on your router’s network may have changed or you may have lost internet connection on your home router.
  • Page 54 APA20 USER’S GUIDE Reset the Access Point back to default settings and try the Basic Setup again. To reset the Access Point back to default settings, hold the Reset Button (on the back panel) down for five (5) to ten (10) seconds.
  • Page 55 APA20 USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Access Point. Step back at least 10 feet from the Access Point and check your signal again. The Access Point emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
  • Page 56 APA20 USER’S GUIDE Your Access Point may be installed in a poor location. Avoid setting up your Access Point in areas with high interference, such as near fridges, microwaves, metallic objects and low surfaces. Install the Access Point in a higher location if possible.
  • Page 57 APA20 USER’S GUIDE Troubleshooting: USB Storage and Web Menu Feature Issues I cannot access my USB storage device after I plug it into the Access Point. Follow the instructions below for your operating system. Windows 7 and Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 58 APA20 USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 59 Make sure your USB storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
  • Page 60 APA20 USER’S GUIDE The Access Point supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac wireless utility instead.

  • Page 61: Warranty And Regulatory Information

    The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
  • Page 62 (b) the product or its software or firmware has been altered or modified, (c) the product has not been used and installed in accordance to Amped Wireless’ instructions, (d) the product has been subjected to misuse, or negligence. Amped Wireless does not guarantee the continued availability of a third party’s service for which this product’s use or operation may require.
  • Page 63 Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
  • Page 64 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
  • Page 65 APA20 USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
  • Page 66 APA20 USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 67 APA20 USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (3) Cet appareil ne peut pas causer de brouillage préjudiciable (4) Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un...
  • Page 68 888-573-8820 e-mail techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2013 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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