Page 2 Further, the ® or ™ symbols are not used in the text. LIMITED WARRANTY In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation.
Page 3 Important Notice Reading instructions  Please read the safety warnings and user manual carefully before using this product. Power supply  This product can only be used with the power supply provided by the manufacturer. Service  Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
Page 4 Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5: Table Of Contents
Table of Contents TABLE OF CONTENTS ........................5 SAFETY WARNING..........................9 CHAPTER 1. INTRODUCTION ....................11 ..........................11 VERVIEW ......................12 ARDWARE LLUSTRATION 1.2.1 VS-8040U-RP/VS-8032U-RP/VS-8024U-RP..............12 1.2.2 VS-8040/VS-8032/VS-8024.....................13 1.2.3 VS-6020 Pro/VS-6016 Pro/VS-6012 Pro ................14 1.2.4 VS-5020/VS-5012......................15 1.2.5 VS-4016U-RP Pro/VS-4012U-RP Pro/VS-4008U-RP Pro..........16 1.2.6 VS-4016 Pro/VS-4012 Pro/VS-4008 Pro ................17 1.2.7 VS-4016U-RP .........................18 1.2.8...
Page 6 4.2.3 PTZ Camera Control Panel....................62 4.2.4 Multi-server Monitoring ....................63 4.2.5 Monitor Settings ......................64 4.2.6 Auto Cruising........................66 CHAPTER 5. PLAYBACK THE VIDEO FILES ..............70 ) ..........70 SE THE BASED LAYBACK NTERFACE LAYER 5.1.1 Connect to Server for Playback ..................71 5.1.2 Play Video Files from Your Computer................81 5.1.3 Quad-view Playback.......................82 5.1.4...
Page 7 6.5.1 Create user........................134 6.5.2 Edit User........................135 6.5.3 Delete User........................135 6.5.4 User Access Rights Comparison...................136 ........................138 AMERA ETTINGS 6.6.1 Camera Configuration....................138 6.6.2 Recording Settings ......................141 6.6.3 Schedule Settings ......................143 6.6.4 Alarm Settings.......................144 6.6.5 Advanced Settings......................162 ........................164 YSTEM OOLS 6.7.1 Alert Notification ......................164 6.7.2 SMSC Settings.......................165 6.7.3...
Page 8 APPENDIX B CONFIGURATION EXAMPLES..............200 TECHNICAL SUPPORT........................205 GNU GENERAL PUBLIC LICENSE ....................206...
Page 9: Safety Warning
Safety Warning This product can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–90%. Please make sure the environment is well-ventilated. The power cord and devices connected to this product must provide correct supply voltage. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.
Page 10 Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the  same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Do NOT touch the fan inside the system to avoid serious injuries. ...
Page 11: Chapter 1. Introduction
Chapter 1. Introduction Overview QNAP VioStor (hereafter referred to as NVR or VioStor) is the high performance network surveillance solution for network-based monitoring of IP cameras, video recording, playback, and remote data access. Up to 120 channels from multiple QNAP NVR servers can be monitored simultaneously. VioStor supports IP-based cameras and video servers from numerous brands, for more information please visit http://www.qnapsecurity.com/pro_compatibility_camera.asp.
Page 12: Hardware Illustration
Hardware Illustration 1.2.1 VS-8040U-RP/VS-8032U-RP/VS-8024U-RP 1. LED indicators: Status, LAN, USB, HDD1–8 2. Power button 3. Select button 4. Enter button 5. Power connector 6. Password & network settings reset button 7. RS-232 8. VGA 9. USB x 4 10. Giga LAN x 2...
Page 13: Vs-8040/Vs-8032/Vs-8024
1.2.2 VS-8040/VS-8032/VS-8024 1. One touch auto video backup button 2. USB 3. LED indicators: Status, LAN, USB, HDD1–8 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Giga LAN x 2 9. USB x 4 10. RS-232 11.
Page 14: Vs-6020 Pro/Vs-6016 Pro/Vs-6012 Pro
1.2.3 VS-6020 Pro/VS-6016 Pro/VS-6012 Pro One touch auto video backup button LED indicators: Status, LAN, USB, eSATA, HDD1–6 Power button Select button Enter button Power connector Giga LAN x 2 USB x 4 eSATA x 2 (reserved) Password & network settings reset button Kensington security slot...
Page 15: Vs-5020/Vs-5012
1.2.4 VS-5020/VS-5012 One touch auto video backup button LED indicators: USB, Status, HDD1–5, LAN Power button Select button Enter button Power connector Giga LAN x 2 USB x 4 eSATA (reserved) RS-232 port Password & network settings reset button Kensington security slot...
Page 16: Vs-4016U-Rp Pro/Vs-4012U-Rp Pro/Vs-4008U-Rp Pro
1.2.5 VS-4016U-RP Pro/VS-4012U-RP Pro/VS-4008U-RP Pro One touch auto video backup button LED indicators: Status, LAN, USB, eSATA, HDD1–4 Power button Power connector Giga LAN x 2 USB x 4 eSATA x 2 (reserved) Password & network settings reset button...
Page 17: Vs-4016 Pro/Vs-4012 Pro/Vs-4008 Pro
1.2.6 VS-4016 Pro/VS-4012 Pro/VS-4008 Pro One touch auto video backup button LED indicators: Status, LAN, USB, eSATA, HDD1–4 Power button Select button Enter button Power connector Giga LAN x 2 USB x 4 eSATA x 2 (Reserved) Password & network settings reset button Kensington security slot...
Page 18: Vs-4016U-Rp
1.2.7 VS-4016U-RP 1. One touch auto video backup button 2. USB 3. LED indicators: USB, Status, HDD1–HDD4, LAN 4. Power button 5. Power connector 6. Giga LAN x 2 7. USB x 2 8. Password & network settings reset button 9.
Page 19: Vs-2012 Pro/Vs-2008 Pro
1.2.8 VS-2012 Pro/VS-2008 Pro One touch auto video backup button LED indicators: HDD1, HDD2, LAN, eSATA Power button Power connector Giga LAN x 2 USB x 2 eSATA x 2 (reserved) Password & network settings reset button Kensington security slot...
Page 20: Vs-2012/Vs-2008
1.2.9 VS-2012/VS-2008 One touch auto video backup button LED indicators: HDD1, HDD2, LAN, eSATA Power button Power connector Giga LAN x 2 USB x 2 Password & network settings reset button Kensington security slot eSATA x 2 (reserved)
Page 21: 1.2.10 Vs-201P/V
1.2.10 VS-201P/V One touch auto video backup button LED indicators: USB, status, HDD1, HDD2, LAN, and power Power button Power connector Giga LAN USB x 2 Password & network settings reset button Kensington security slot...
Page 22: 1.2.11 Nvr-104P/V
1.2.11 NVR-104P/V One touch auto video backup button LED indicators Power button USB x 2 eSATA port Giga LAN Password & network settings reset button Power connector Kensington security slot...
Page 23: 1.2.12 Vs-101P/V
1.2.12 VS-101P/V One touch auto video backup button LED indicators Power button Power connector Giga LAN USB x 2 Password & network settings reset button Kensington security slot eSATA port (reserved)
Page 24: Chapter 2. Install Viostor
Chapter 2. Install VioStor For the information of the hardware installation, please refer to the “Quick Installation Guide” in the product package. Personal Computer Requirements For better system performance, your computer should at least fulfil the following requirements: No. of Format Others Channels...
Page 25 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
Page 26: Hard Disk Drives Compatibility List
Hard Disk Drives Compatibility List This product works with 2.5-inch/3.5-inch SATA hard disk drives from popular hard disk brands. For the HDD compatibility list, please visit http://www.qnapsecurity.com/pro_compatibility.asp QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
Page 27: Check System Status
Check System Status LED Display & System Status Overview Colour LED Status Description 1) The hard drive on the NVR is being formatted 2) The NVR is being initialised Flashes green 3) The system firmware is being and red updated alternately 4) RAID rebuilding is in process every 0.5 sec...
Page 28 The hard drive data is being accessed Flashes red and a read/write error occurs during the process Red/ A hard drive read/write error occurs Green Flashes green The hard drive data is being accessed Green The hard drive can be accessed 1) A USB device is detected 2) A USB device is being removed from the NVR...
Page 29 Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1) The NVR is starting up 2) The NVR is being shut down (software shutdown) 3) The user presses the reset button to reset the NVR 4) The system firmware has been updated...
Page 30: System Configuration
System Configuration Install Finder Run the product CD, the following menu is shown. Click “Install Finder”. Follow the instructions to install Finder. Upon successful installation, run Finder. If Finder is blocked by your firewall, unblock it.
Page 31 Finder detects the VioStor servers on the local network. If the server has not been initialised, you will be prompted to perform quick setup. Click “Yes” to continue. Note: If VioStor is not found, click “Refresh” to try again. You must enter the administrator name and password to perform quick setup. The default administrator name and password are as below: Use name: admin* Password: admin...
Page 32 The quick configuration page will be shown. Click “Continue” and follow the instructions to finish the configuration. For further information, please refer to Chapter 6.1. Click “Start installation” to execute the quick configuration.
Page 33 After the quick configuration, you can start to use VioStor. Click “Start Monitoring” to view the live video from the IP cameras or click “Close” to return to the home page of the system administration. The first time you connect to the monitoring page of VioStor, install the ActiveX add-on.
Page 34 You can view the live video from the IP cameras configured on VioStor and the recording status of each channel.
Page 35: Chapter 3. Use Viostor By Local Display
Chapter 3. Use VioStor by Local Display Note: This feature is supported by VioStor Pro Series NVR only. The models include VS-6020 Pro, VS-6016 Pro, VS-6012 Pro, VS-4016U-RP Pro, VS-4012U-RP Pro, VS-4008U-RP Pro, VS-4016 Pro, VS-4012 Pro, VS-4008 Pro, VS-2012 Pro, VS-2008 Pro, VS-2004 Pro.
Page 36 When VioStor is turned on, the login screen will be shown. Select the language. Enter the administrator name and password. If your VioStor has not been configured, skip the login page and enter Quick Configuration (refer to Chapter 3.1). Default user name: admin Password: admin Click the keyboard icon to enter the necessary information if you do not have...
Page 37: Quick Configuration
Quick Configuration If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the instructions of the wizard to complete the system setup. Note: All the changes will be effective only after you apply the settings in the last step.
Page 38 2. Change the admin password or use the default password (admin). 3. Select to obtain the network settings automatically or enter the network settings.
Page 39 4. Enter the date and time settings. You can select to synchronize the server time with an Internet time server. If you enter a domain name for the NTP server, make sure you have set up a correct DNS server. 5.
Page 40 6. Configure the IP camera settings. If no IP cameras have been set, you will be prompted to search for the cameras on the local network. The cameras found will be shown. Select the IP cameras and click “Add” to add the channels.
Page 41 To manually add an IP camera or edit the camera settings, click. Enter the camera settings. Click “Test” to test the connection. Click “Remove” to delete the camera.
Page 42 To edit the recording settings, click  next to “Recording Settings”. Define the recording settings and click “OK”.
Page 43 7. Verify the settings and click “Next” to initialize the server. 8. When the initialization completes, you can start to use VioStor. Click “Start Monitoring” to enter the monitoring screen.
Page 44: Monitoring
Monitoring Upon successful login, the monitoring screen will be shown. You can start to monitor the IP cameras, change the display mode, enable or disable manual recording, control PTZ cameras, and so on. Select monitoring mode Camera View video list image and IP camera info...
Page 45 Icon Description Monitor: Click this icon to enter the monitoring page. Playback: Click this icon to enter the playback page. Hide left panel: Hide the panel on the left of the monitoring page. Show left panel: Show the panel on the left of the monitoring page. Logout: Logout VioStor.
Page 46: Event Notification
Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert details. You can select to turn on or off the alert sound. To clear all the logs, click “Clear All”.
Page 47: Preset Positions
PTZ Control Panel The term “PTZ” stands for “Pan/Tilt/Zoom”. If your IP camera supports PTZ, you can use the control panel on VioStor to adjust the viewing angel of the IP camera. These functions are available depending on the camera models. Please consult the camera’s documentation for details.
Page 48 Display Mode VioStor supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon Description Full screen Single-channel mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode 12-channel mode Select the display page number Sequential mode.
Page 49 Live View Screen Upon successful configuration of the IP cameras, you can enter the monitoring screen to view the live video from the cameras. If your camera supports pan and tilt functions, you can click the channel on the screen and adjust the viewing angle with your mouse directly. If zooming is supported, you can scroll the mouse wheel to zoom in or zoom out the video.
Page 50 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This IP camera supports audio function This IP camera supports PTZ function Manual recording is enabled The recording triggered by advanced event management (“Camera Settings”...
Page 51 Note: Enabling or disabling manual recording will not affect scheduled or alarm recording tasks. They are independent processes. You can right click the IP camera channel and select the following options: a. Full screen b. Keep aspect ratio c. Deinterlace (available on particular camera models only) d.
Page 52: Video Playback
Video Playback You can play the videos on the NVR by the local display. To use this feature, click on the monitoring screen. Most of the icons on the playback screen are the same as those on the monitoring screen. Please refer to Chapter 3.2 for the icon description.
Page 53: Playback Settings
Playback Settings: You can play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, you can use the scroll bar to adjust the playback speed or click the digital zoom icon to zoom in or zoom out the video.
Page 54: Chapter 4. Use Viostor By Web-Based Interface
Chapter 4. Use VioStor by Web-based Interface You are recommended to use Microsoft Internet Explorer to monitor the IP cameras and manage the functions of VioStor. Important Notice: Before you start to use VioStor, make sure you have installed the hard disks in the server correctly and finished the disk formatting and configuration.
Page 55 Enter the user name and password to login VioStor. Default user name: admin* Default password: admin * If you are using the VS-201/VS-101/NVR-104, the login name is “administrator” and the login password is “admin”. To view the live video, install the ActiveX add-on.
Page 56: Monitoring Page
Monitoring Page Upon successful login, the monitoring page will be shown. Select the display language. You can start to configure the system settings and use the monitoring and recording functions of the server. Server name View monitoring Adjust channel display and details mode control...
Page 57 System configuration: Login the system administration page (admin access required). Monitoring settings: Configure the advanced settings of the monitoring page. You can configure the source of the video/audio stream, event notification, and snapshot folder. Playback: Enter the video playback page. The administrator can grant access right to the users to playback the videos.
Page 58 the IP camera. You can also use the mouse wheel or the PTZ control panel to use the digital zoom function. Focus control: Adjust the focus control of the PTZ camera. Select PTZ camera preset positions: You can view different preset positions of the IP camera by clicking the number buttons.
Page 59 c. PTZ: Pan/Tilt/Zoom camera control. d. Preset: Select the preset positions of the PTZ camera. e. Enable live tracking: Available on Panasonic NS202(A) camera. Disable live tracking: Available on Panasonic NS202(A) camera. g. Auto cruising: This feature is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position.
Page 60: Live Video Window
4.2.1 Live Video Window The live videos of the IP cameras configured on VioStor are shown on the monitoring page. You can click the channel window to use the features supported by the IP camera, e.g. digital zoom or pan/tilt/zoom.
Page 61 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This IP camera supports audio function This IP camera supports PT function Manual recording is enabled The recording triggered by advanced event management (“Camera Settings”...
Page 62: Display Mode
4.2.2 Display Mode VioStor supports different display modes for viewing the monitoring channels. Single channel mode Picture-in-Picture mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode Multi-channel mode Adjust window size Sequential mode Full screen 4.2.3 PTZ Camera Control Panel The term “PTZ”...
Page 63: Multi-Server Monitoring
4.2.4 Multi-server Monitoring Follow the steps below to use the multi-server monitoring feature of VioStor. Click “Server List” on the monitoring page. a. Click “Auto Detect” to search for the QNAP NVR on the LAN and add the server to the server list. b.
Page 64: Monitor Settings
4.2.5 Monitor Settings To configure advanced monitor settings, click...
Page 65 You can configure the following settings: Video Streaming Stream from the server: If you cannot connect to the IP camera from your computer, select this option and the NVR will stream the video from the NVR. This option does not require extra port mapping configuration; but may influence the performance of the NVR.
Page 66: Auto Cruising
4.2.6 Auto Cruising The auto cruising feature of VioStor is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. 1.
Page 67 4. Click the number buttons to view the preset positions of the PTZ camera. When you click the button, the name of the corresponding preset position is shown on the “Preset Name” drop-down menu.
Page 68 5. Add: To add a setting for auto cruising, select the “Preset Name” from the drop-down menu and enter the staying time (interval, in seconds). Click “Add”. 6. Update: To change a setting on the list, highlight the selection. Select another preset position from the drop down menu and/or change the staying time (interval).
Page 69 8. After configuring the auto cruising settings, check the box “Enable auto cruising” and click “OK”. The NVR will start auto cruising according to the settings. Note: The default staying time (interval) of the preset position is 5 seconds. You can enter 5–999 seconds for this setting.
Page 70: Chapter 5. Playback The Video Files
Chapter 5. Playback the Video Files VioStor provides an intuitive web interface to search and play the recording files without any extra software required. You can access the video files over LAN or WAN. Use the Web-based Playback Interface (VioStor Player) Click the playback button on the monitoring page.
Page 71: Connect To Server For Playback
5.1.1 Connect to Server for Playback 1. Click “Play by Time”...
Page 72 2. The following dialog will be shown.
Page 73 3. Configure servers: a. Add: Add a server. b. Modify: Modify a server. c. Remove: Remove a server. d. Auto: Auto-search servers. e. Default settings: Enter the default user name and password for all newly added servers.
Page 74 4. Select the data search mode. Date and time search (Text entry)  Select the NVR server(s) and the IP camera(s)*. ii. Click the “Text entry” tab. iii. Select the recording type, the start and end time when the video is recorded.
Page 75 Timeline search  Select the NVR server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. Click the “Graphical entry” tab.
Page 76 iii. Select the recording type. Specify the time range when the files are recorded. The settings will be applied to all the cameras selected. Click “Preview” to preview the searched video. Click “OK”.
Page 77 Event entry  Select the NVR server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. Click the “Event entry” tab.
Page 78 iii. Select the event type. Specify the time range when the files are recorded. Specify the number of minutes to play the video recorded before and after the event.
Page 79 Event search. This function is provided for you to search for all the events occurred on the IP cameras. You may refer to the event details to search for the recording data.  Search all: Search for the specified events occurred on all the IP cameras of an NVR within the time range specified.
Page 80 5. When the files are shown, you can play the video. Note: The regular recordings are shown in white while the alarm recordings are shown in red on the playlist.
Page 81: Play Video Files From Your Computer
5.1.2 Play Video Files from Your Computer Click “Add files” Browse and select the files. The playlist will be shown. Click “Play” to start playing.
Page 82: Quad-View Playback
5.1.3 Quad-view Playback The quad-view playback feature allows you to search for the video recorded by the NVR servers quickly. You can view the videos of four IP cameras simultaneously or select to divide the video of one IP camera into four time periods and play them in a quad-view window.
Page 83  Play the video of four IP cameras Select four IP cameras. Enter the search criteria in the “Text entry” or “Graphical entry”. When the search results are shown, you can play the video files of the four IP cameras simultaneously.
Page 84: Intelligent Video Analytics (Iva)
5.1.4 Intelligent Video Analytics (IVA) The NVR supports intelligent video analytics to allow the users to search the video files efficiently. The following features are supported for video analytics:  Motion detection: Detects the movement of the objects in the video. ...
Page 85 2. On the playback window, click...
Page 86 Note:  When you check the option “Pause when found”, the data search stops when a video file which matches the search criteria is found.  When you enable “Highlight the detection zone”, the moving objects will be highlighted in red brackets; the foreign or missing objects will be highlighted in yellow brackets;...
Page 87 6. Define the detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click “Select all” to highlight the entire area for detection.
Page 88 7. Define the object size for the detection. You can use the mouse the drag the yellow zone to define the minimum object size for detection. Note: After enabling this option, all the objects smaller than the yellow zone will be ignored for detection.
Page 89 8. Click “Search” to start searching the video by IVA. The results will be shown.
Page 90 Note: You can double click an entry on the search result dialog to play the video.  The player will play the video starting from 15 seconds before the event to 15 seconds after the event. You can also right click an entry on the search result dialog to export the ...
Page 91: Convert To Avi File
5.1.5 Convert to AVI File You can save the recording files recorded by VioStor as AVI files to your PC. Note: You must have the playback authority of the IP camera to use this feature. Follow the steps below to save the video from VioStor. 1.
Page 92 2. The following screen will be shown. 3. Select the NVR server and IP camera.
Page 93 4. Enter the recording type. 5. Specify the time range for the search. 6. Click “Preview” to preview the searched video.
Page 94 7. Click “OK”. Enter the file name and specify the location where the file is saved 8. The file will be converted to AVI format.
Page 95: Digital Watermarking
Digital Watermarking VioStor NVR supports digital watermarking to protect the videos and snapshots from unauthorized modification. You can select to add the digital watermark on the exported video and snapshot on VioStor Player. A permanent digital signal will be added to the exported files which are selected for digital watermarking. The watermark cannot be removed and is only visible by using the watermark proof software.
Page 96 3. Select to add digital watermark in the exported snapshot or video. 4. Select the recording files (refer to Chapter 5). 5. Click to convert the video files into AVI format.
Page 97 6. Click to start playing and exporting the files. Note: When you click again, the NVR will stop exporting the files and resume to the playback mode.
Page 98: Watermark Proof
5.2.2 Watermark Proof The Watermark Proof utility is installed automatically along with VioStor Player. From the Windows Start menu, select “All Programs” > “QNAP” > “Player” to locate “Watermark Proof”. Run Watermark Proof. The following window will be shown. Click to browse and locate the files.
Page 99 Click to start checking the files. The Watermark Proof will start checking the files and show the proof result. If you check the option “Stop when watermark error is detected”, the checking procedure will stop if a failed file is detected. Otherwise the program will check all the files you have selected.
Page 100: Access The Recording Data
Access the Recording Data You can access the recording data on VioStor by the following network services: Windows Network Neighbourhood (SMB/CIFS)  Web File Manager (HTTP)  FTP Server (FTP)  Note: To access the video file by these protocols, you must enter the user name and ...
Page 101: Windows Network Neighbourhood (Smb/Cifs)
5.3.1 Windows Network Neighbourhood (SMB/CIFS) You can access the video files by the SMB/CIFS protocol, which is popularly used on the Windows OS. You can access the folder to where the video files are saved by: On the web-based playback interface, click “SMB”. ...
Page 102: Ftp Server (Ftp)
5.3.3 FTP Server (FTP) You can access the recording data by FTP: On the web-based playback interface, click “FTP”.  In Windows Internet Explorer, enter ftp://username:password@VioStorIP/.  For example, enter ftp://admin:admin@172.17.26.154/ if the IP address of your VioStor is 172.17.26.154.
Page 103: Chapter 6. System Administration
Chapter 6. System Administration To login the system configuration page of VioStor, click on the monitoring page and login as an administrator.
Page 104 Upon successful login, you can view the monitoring channels, the connection and recording status, and the network bandwidth of the NVR on the “Advanced Mode” page. You can also select the “Traditional Mode” to view the settings of the NVR.
Page 105 If the NVR is has not been configured yet, the Quick Configuration page will be shown to guide you through the system setup. The functions of the buttons on the configuration page are described below: Return to the monitoring page Playback the videos View the on-line help Log out the NVR...
Page 106: Quick Configuration
Quick Configuration Please follow the instructions to configure VioStor. Note: All the changes will be effective only after you click “Start installation” in the last step. Step 1. Enter the server name. The server name supports up to 14 characters which my include alphabets (A–Z and a–z), numbers (0–9), and dash (-).
Page 107 Step 3. Enter the date, time, and time zone of the server. Step 4. Enter the IP address, subnet mask and default gateway of the server.
Page 108 Step 5. Select the disk configuration. All the disk data will be cleared unless you select not to set the disk configuration.
Page 109 Step 6. Initialize the IP camera settings. Select the camera model; enter the camera name and IP address of the camera, and the user name and password to login the camera. You can also enable or disable the recording on each channel, test the connection to the IP cameras and then click “Save”...
Page 110 After completing the settings, click “Start Installation” to apply the changes and initialize the system. The quick configuration is completed and you can start to use VioStor. Click “Start Monitoring” to view the live video from the IP cameras or click “Close” to return to the system administration home page.
Page 111: System Settings
System Settings You can configure the basic system settings including the server name, the date & time, and view the system settings. 6.2.1 Server Name Enter the name of VioStor. The server name supports maximum 14 characters, which can be a combination of alphabets, numbers, and hyphen (-). It does not allow spaces ( ), pure numbers, or the following characters: .
Page 112: Date & Time
6.2.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: When playing the video files, the display time will be incorrect.  The display time of the event log will be inconsistent with the actual time when ...
Page 113: View System Settings
6.2.3 View System Settings You can view the system settings such as the server name on this page.
Page 114: Network Settings
Network Settings You can configure the WAN and LAN settings, DDNS service, file service, host access control, protocol management and view the network settings in this section. 6.3.1 TCP/IP Configuration Select one of the following options to configure the TCP/IP settings of the NVR. Obtain IP address settings automatically via DHCP ...
Page 115 If your NVR supports two LAN ports, you can select to use failover, load balancing, or standalone settings. To use these features, make sure both LAN ports are connected to the network.
Page 116 Configuration of Network Interfaces Failover (Default settings for dual LAN NVR models)  Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection. When the primary network port resumes the connection, the network transfer will be switched over to that port automatically.
Page 117 Load balancing  Load balancing enables the network resources to spread between two or more network interfaces to optimize the network transfer and enhance the system performance. It operates on layer 3 protocol (IP, NCP IPX) only. Multicast/broadcast and other non-routable protocols such as NetBEUI can only be transferred via the main network port.
Page 118 Standalone  The standalone option allows you to assign different IP settings for each network port. VioStor can be accessed by different workgroups on two different subnets. When load balancing is enabled, failover does not work. You can only enable the DHCP server for the primary network port (LAN 1). Network Transfer Rate ...
Page 119 Secondary DNS Server  Enter the IP address of the secondary DNS server that provides the DNS service for VioStor on the external network. Enable DHCP Server If no DHCP server is available on the LAN where VioStor locates, you can enable VioStor as a DHCP server to allocate dynamic IP address to the DHCP clients on the LAN.
Page 120: Ddns (Dynamic Domain Name) Service
6.3.2 DDNS (Dynamic Domain Name) Service The DDNS service enables the users to connect to VioStor by the domain name directly. There is no need to memorize the lengthy IP address of the server. To enable the DDNS service, you have to register a DDNS account from a DDNS provider.
Page 121: File Services
6.3.3 File Services You can enable the SMB/CIFS file service, Web File Manager and FTP service to access the video files. These settings are enabled by default. If your VioStor is installed behind the router, you may enable FTP port mapping to allow the users from the external network to access VioStor via FTP (please refer to Appendix Passive FTP Port Range...
Page 122: Host Access Control
6.3.4 Host Access Control Specify the connections to be allowed or denied to access VioStor. Choose one of the following options to restrict the access from a network or an IP address (host) to the server: Allow all connections (Default setting) Allow the connection from all the hosts to the server.
Page 123: Protocol Management
6.3.5 Protocol Management To assign a particular port to access VioStor by the web browser, enable the option “Specify HTTP port number” and enter the port number. The default setting is 80. RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of the IP cameras over the Internet.
Page 124: View Network Settings
6.3.6 View Network Settings You can view the current network settings and the status of VioStor in this section.
Page 125: Device Configuration
Device Configuration You can configure the SATA disk, RAID management tool, USB disk, and the UPS settings in this section. 6.4.1 SATA Disk This page shows the model, size and current status of the hard disk drive(s) installed on VioStor. You can format the HDD and check the status, and scan the bad blocks.
Page 126 Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks) JBOD is a collection of hard disk drives that does not offer any RAID protection. The data are written to the physical disks sequentially.
Page 127 To create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 array equals (N-1). N is the total number of drive members in the array. RAID 6 Disk Volume The data are striped across all the drives in a RAID 6 array.
Page 128: Raid Management Tool
6.4.2 RAID Management Tool *This function is not supported by the VS-101, VS-201, NVR-104. The RAID management tool allows you to carry out capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. Expand capacity  This function enables capacity expansion of a RAID configuration by replacing the member drives one by one.
Page 129 Configure spare drive  This function enables adding or removing a spare drive from a RAID 5 configuration. The options available are: Add a spare drive to a RAID 5 configuration Remove a spare drive from a RAID 5 configuration For detailed operation instructions, click “Comment”...
Page 130: Usb Disk
6.4.3 USB Disk The NVR supports data backup to the external USB storage devices. Connect the USB storage device to the USB port of the NVR, when the device is successfully detected, the details will be shown. * The VS-101/VS-201/NVR-104 do not support FAT32 and NTFS.
Page 131: Ups
6.4.4 You can connect a UPS (uninterruptible power supply) to the NVR and enable the UPS support. When an expected power outage occurs, the UPS is able to supply the power to the NVR continuously. You can also configure the settings to turn off the NVR after the AC power fails.
Page 132: User Management
User Management The NVR supports secure user access right management. A user can be defined as an administrator, a system manager, or a general user and given different rights of monitoring, playback, and system administration. Note: The NVR supports up to 32 users (including the system default users). The NVR supports 3 types of users: 1.
Page 133 3. user The general users have only the rights of monitoring and video playback. They have no administration authority. Please refer to Chapter 6.5.4 for more details.
Page 134: Create User
6.5.1 Create user User Name  The user name must be 1 to 32 characters in length. It supports alphabets (A-Z), numbers (0-9), and underscore (_). It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean but cannot be a pure number or contain the following characters: “...
Page 135: Edit User
6.5.2 Edit User Select a user on the list and click “Edit”. You can change the password; assign the rights of system administration and camera access to the user. However, the user name cannot be changed. 6.5.3 Delete User To delete a user, select the user on the list and click “Delete”. Click “OK” to confirm. Note: The system administrator (admin, supervisor, sysmgr) cannot be deleted.
Page 136: User Access Rights Comparison
6.5.4 User Access Rights Comparison VioStor NVR supports three types of users including system administrator, system manager, and general user. The default system administrators are “admin” and “supervisor” who cannot change one another’s password, user type, and access rights to the IP cameras.
Page 137 Change the camera access control of other administrators Create sysmgr Default Create other system manager accounts Delete sysmgr Delete other system No (Note 1) manager accounts Change the password of No (Note sysmgr Change the password of No (Note 2) other system managers Change the user type of Default...
Page 138: Camera Settings
Camera Settings You can configure the IP camera, recording, schedule, alarm, and advanced settings. 6.6.1 Camera Configuration Please follow the steps below to configure the IP cameras. Select a camera number. Select the camera brand. Select the camera model. Enter the camera name. Enter the IP address or domain name of the camera.
Page 139 Note: All the settings will not take effect until you click “Apply”. When applying the changes, the recording operation will stop for a while (maximum 1 minute) and then restart. Click “Search” to search for the IP cameras on the local network. Select a channel for the IP camera and click “Add”...
Page 140 Note: The QNAP NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all the IP camera brands.
Page 141: Recording Settings
6.6.2 Recording Settings Select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable the manual recording. Click “Apply” to save the settings. Video compression: Choose a video compression format for the recording. Resolution: Select the recording resolution.
Page 142 Note: Starting and stopping the manual recording will not affect the scheduled or  alarm recording tasks. They are independent processes. All the settings will not take effect until you click “Apply”. When applying the  changes, the recording will stop for a while (maximum 1 minute) and then restart.
Page 143: Schedule Settings
6.6.3 Schedule Settings You can select continuous recording or scheduled recording. The default setting is continuous recording. To set up a recording schedule, select a camera number on the list. Then select the date and time and click “Add”. Click “Apply” to save the settings for the particular IP camera or click “Apply to all cameras”...
Page 144: Alarm Settings
6.6.4 Alarm Settings The NVR provides the “Traditional Mode” and the “Advanced Mode” for the alarm settings. Select the “Traditional Mode” to use the standard alarm settings in response to the alarm events. To use the advanced event management, select the “Advanced Mode”.
Page 145 Note:  All the settings will be effective after you click “Apply”. When applying the changes, the current recording process will stop for a while (maximum 1 minute) and then restart.  To avoid blocking by the firewall, the IP cameras or the video servers configured for the alarm recording must be located on the same subnet as the NVR.
Page 146 Advanced Mode: The advanced mode consists of the event and action sections. You can define the action to take for each event triggered on the IP cameras or the video servers connected to the NVR. To configure the advanced event management by the “Advanced Mode”, select an event type on the left channel list and configure the actions to take on the right.
Page 147  Events: The events supported by the NVR are classified as camera events (motion detection, alarm input, camera disconnection), NVR events (recording failure), and external events (user-defined events). Note: The camera events available vary according to the features supported by the IP cameras or video servers.
Page 148 The NVR supports the following event types. Before you define the action settings, select the events to manage and configure the settings. (1) Alarm input This option allows the NVR to trigger an action when the alarm input of the IP camera or the video server is triggered.
Page 149 (2) Motion detection This option allows the NVR to trigger an action when a moving object is detected by the IP camera or the video server. Select “Camera event” from the “Event List”. Locate the channel and click “Motion Detection”. Next, click the edit button ( ), enable this option, configure the settings, and click “Apply”.
Page 150 (4) Connection failure This option allows the NVR to trigger an action when the IP camera or the video server is disconnected. Select “Camera Event” from the “Event List”. Locate the channel and click “Connection Failure”. After that, define the action on the right (discussed in the later sections).
Page 151 (6) External event (user-defined events) To create a self-defined event on the NVR, select “User-defined Event” under “External event” on the “Event List”. Then click the + button. Enter the event name, for example, “door”. After creating an event, click the event name and define the action on the right (discussed in the later sections).
Page 152 Event schedule settings: When you edit an event (not including camera disconnection, NVR events, and external events), you can click “Set Schedule” to define when the alarm settings will be active. To create a new schedule, select “New” and enter the schedule name. The schedule supports maximum 25 characters (double-byte characters, spaces, and symbols are allowed).
Page 153  Actions: The NVR supports different actions which can be activated when the selected events are triggered on the IP cameras or the video servers. The actions include video recording, email alert, SMS alert, buzzer, PTZ camera control, alarm output, and logic output. Buttons on the action list Add an action: After configuring an event on the left, click “Add”...
Page 154 Note: Make sure you have enabled the action in the event settings; otherwise the action will not be executed. For example:...
Page 155 (1) Recording Select the channels (IP cameras or video servers) which will start recording when an event occurs. You may also select the following options: (i) Enter the time (in seconds) the recording should be executed after the event is triggered. (ii) Start recording when the event starts and stop recording when the event ends.
Page 156 (2) Camera control This option allows you to configure the PTZ camera to adjust to the preset position for monitoring or act according to the HTTP URL entered when an event is triggered. You can select a preset position from the drop-down menu or enter the HTTP URL.
Page 157 (3) Alarm output Select to activate the alarm device connected to the IP camera when an event is triggered. You may also select the following options: Enter the number of second(s) the alarm device will be active when the event is triggered. (ii) Activate the alarm device when the event starts and stop the alarm device when the event ends.
Page 158 (4) Email To allow the system administrator to receive an instant email alert when an event is triggered, enter the SMTP settings. Multiple email addresses can be entered as the recipients. You may also select to attach the snapshots of the multiple channels (IP cameras/video servers) available on the NVR.
Page 159 (5) SMS To allow the system administrator to receive an instant SMS alert when an event is triggered, enter the SMS server settings. The default SMS service provider is Clickatell. To add other SMS service providers, click “Add” and enter the provider’s name and the URL template text. Click “Select from the list”...
Page 160 (6) Buzzer Enable the buzzer when an event is triggered. You may also select the following options: Enter the time (in seconds) the buzzer will sound when the event is triggered. (ii) Execute the buzzer when the event starts and stop the buzzer when the event ends.
Page 161 (7) User-defined Action You can enter a self-defined action when an event is triggered. Enter the login account and password, IP address, port, and the HTTP URL of other surveillance devices. You can manage the devices such as fire protection devices, power controller, and air conditioning control.
Page 162: Advanced Settings
6.6.5 Advanced Settings You can configure the advanced recording settings in this section. Maximum period for each recording file: Configure the maximum length of  each recording file (maximum 15 min). When the available storage is less than…GB: Select the action to take ...
Page 163 Pre-/Post-alarm Recordings  Start recording video…second(s) before the event occurs: Enter  the number of seconds to start the recording before an event occurs. Stop video recording…second(s) after the event ends: Enter the  number of seconds to stop the recording after an event ends. The maximum number of seconds for the above settings is 300, i.e.
Page 164: System Tools
System Tools The System Tools enable you to optimize the system maintenance and management. You can set the alert notification, restart or shut down the server, configure the hardware settings, update the system firmware, back up/restore/reset the system settings, set the E-map, and run the ping test. 6.7.1 Alert Notification Enter the email address of the administrator and the IP address of the SMTP server.
Page 165: Smsc Settings
6.7.2 SMSC Settings You can configure the SMSC (Short message service centre) settings to send the SMS text messages to the particular mobile phone numbers when an event takes place on the NVR. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider”...
Page 167: Restart/Shut Down
6.7.3 Restart/Shut Down Follow the steps below to restart or shut down the server. Go to “System Tools” > “Restart/Shutdown”. Click “Restart” to reboot the server or “Shut Down” to turn off the NVR.
Page 168: Hardware Settings
6.7.4 Hardware Settings You can enable or disable the hardware functions of the NVR. Enable the configuration reset switch  By enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: The configuration reset switch is enabled by default.
Page 169 Enable front video backup button  VioStor supports direct copy of the recording data on the NVR to the connected USB device via the USB port. You can set the number of days that the videos are recorded to copy to the device. To use this function, please follow the steps below: Set the number of days that the latest recordings should be backed up.
Page 170 Smart fan configuration  After enabling the smart fan, the fan rotation speed is automatically adjusted according to the system temperature of the NVR. It is recommended to enable this option. By manually setting the fan rotation speed, the fan rotates at the defined speed continuously.
Page 171: System Update
6.7.5 System Update QNAP provides new firmware release for VioStor NVR from time to time to provide updated features and enhancements. You may update the system firmware in order to use these new features. Before updating the system firmware, make sure the product model and the firmware version are correct.
Page 172 the system update is completed. When updating the firmware, make sure the power supply is at a steady state. Otherwise, the NVR may be unable to start up.
Page 173: Backup/Restore/Reset Settings
6.7.6 Backup/Restore/Reset Settings To back up all the settings, including the user accounts, the server name and  the network configuration, click “Backup” and select to open or save the setting file. To restore all the settings, click “Browse” to select a previously saved setting ...
Page 174: Remote Replication
6.7.7 Remote Replication You can use the remote replication feature to copy the recording data of the local VioStor to a remote QNAP network attached storage (NAS). The remote QNAP NAS is hereafter referred to as “the remote storage device”. Note: Before using this function, make sure the Microsoft networking service of the remote storage device is enabled, and the corresponding path and user access right have been correctly configured.
Page 175 2. Enable remote replication (support multiple choices) In the above example, the NVR only copies the alarm recording data of the latest 3 days to the remote storage device. Check the box “Enable remote replication” to activate this feature. The NVR ...
Page 176 4. Configure the remote replication schedule For example, to enable the NVR to copy the recording data automatically to the remote storage device at 01:15 every Monday, please do the following: Check the box “Replication Schedule”, select “Weekly”, enter 01 Hour: 15 minute, and select “Monday”.
Page 177 The NVR displays the latest 10 remote replication records. In the above example: 1. When the status is shown as “Failed (Remote access error)”: You may check if the remote storage device is running or the network settings are correct. 2.
Page 178: Hard Disk Smart
6.7.8 Hard Disk SMART This function is not supported by the VS-101, VS-201, NVR-104. This page enables you to monitor the health, temperature, and status of the hard disk drives by the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology). Select a hard disk drive to view the following information by clicking the corresponding buttons.
Page 180: E-Map
6.7.9 E-map You can upload an E-map to VioStor to illustrate the location of the IP cameras. To upload an E-map, click “Browse” and select the file (JPEG only). Then click “Upload”. You can change the caption of the E-map and click “Apply”. After uploading the E-map, click “Test”...
Page 181: Advanced System Settings
6.7.11 Advanced System Settings You can set the timeout period to log off the users from the configuration page of the NVR when the idling time has reached. Note: The timeout logoff does not apply to the monitoring, playback, advanced mode, device configuration, system update, remote replication, and logs &...
Page 182: Logs & Statistics
Logs & Statistics 6.8.1 System Event Logs The NVR can save maximum 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, the event logs (only in English) can be retrieved to analyse the system problems. Click “Save”...
Page 183: On-Line Users List
6.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. 6.8.4 Historical Users List This page shows the information of the users who have logged in the system including the user name, IP address, login time, and the services they have accessed etc.
Page 184: System Connection Logs
6.8.5 System Connection Logs The connection logs to the NVR by samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded on this page. You can select to start or stop the logging. The file transfer performance may be slightly affected by enabling the event logging. 6.8.6 System Information This page shows the system information, such as the CPU usage, memory, and...
Page 185: Chapter 7. System Maintenance
Chapter 7. System Maintenance This section provides a general overview of the system maintenance. Reset the Administrator Password and Network Settings To reset the administrator password and the network settings, press the reset button of the server for five seconds. A beep sound will be heard. After resetting the system, you can login the server with the default user name and password: Default user name: admin*...
Page 186: Power Outage Or Abnormal Shutdown
Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before it is shut down. If your server does not function properly after the restart, please do the following: If the system configuration were lost, configure the system again.
Page 187: Chapter 8. Lcd Panel
Chapter 8. LCD Panel * This section is applicable to the NVR models with an LCD panel only. The NVR provides a handy LCD panel for you to perform the disk configuration and view the system information. When the NVR has started up, you will be able to view the server name and the IP address: N V R 5 F 4 D E 3 1 6 9 .
Page 188 For example, when you turn on the NVR with 5 hard drives installed, the LCD panel shows: C o n f i g . D i s k s ? R A I D 5 → You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter”...
Page 189 View the system information by the LCD panel When the LCD panel shows the server name and the IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2.
Page 190 Physical disk In Physical disk, you can view the following options: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard disk drive. D i s k : 1 T e m p : 5 0 °...
Page 191 System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : ° S y s T e m p : ° S y s F a n : 8 6 5 R P M Shut down Use this option to turn off the NVR.
Page 192 System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s .
Page 193: Chapter 9. Troubleshooting
Chapter 9. Troubleshooting The monitoring screen did not display. Please check the following: Check if you have installed the ActiveX add-on when logging in the monitoring page of VioStor. Set the security level to “Medium” or lower in Internet Options of the IE browser. VioStor is turned on and the network is correctly connected.
Page 194 Note: If you have updated the configurations of VioStor, the recording will be stopped temporarily and restart again shortly. I cannot login the administration page of VioStor. Please check if you have the administrator authority. Only administrators are allowed to login VioStor. The live video is not clear or smooth sometimes.
Page 195 The monitoring screen shows horizontal lines when the resolution of Panasonic BB-HCM381 camera is set as 640x480. This is due to the interlaced scanning design of the camera. Please login the configuration page of the IP camera and go to “Setup” > “Camera” > “Vertical Resolution”.
Page 196: Appendix Adynamic Domain Name Registration
Appendix A Dynamic Domain Name Registration VioStor supports the DDNS service provided by DynDNS. You can go to the DynDNS website http://www.dyndns.org/ to register a dynamic domain name. Configure and activate the DDNS service to enable the Internet users to access VioStor by this dynamic domain name.
Page 197 Registration Procedure Please follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any changes, please refer to the instructions or the documents on the web site. Open the web browser and connect to http://www.dyndns.com/. Click “Create Account”...
Page 198 Enter the information required to register the account. Accept the terms of service.
Page 199 Configure the mailing lists if necessary. Then click “Create Account”. When your account has been successfully created, a confirmation email will be sent to you. Follow the instructions in the email to activate your account. When you have finished the confirmation process, you can apply for your own dynamic domain name.
Page 200: Configuration Examples
Appendix B Configuration Examples Environment 1: VioStor, the IP camera, and the monitoring PC are all on the same network IP address VioStor 192.168.1.1 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103 In the example, add the IP cameras to VioStor by entering the IP addresses of the IP cameras.
Page 201 Environment 2: VioStor and the IP camera are installed behind the router, while the monitoring PC is located remotely IP address Mapped port on the router VioStor 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205...
Page 202 To allow a remote PC to connect to VioStor and the IP cameras, you need to: Step 1. Set up the port mapping (virtual server) on the router. From Forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:8003 192.168.1.103:80 Step 2. Add the IP camera to VioStor by entering the IP address of the IP camera in the “IP Address”...
Page 203 Environment 3: VioStor and the IP camera are all located remotely IP address VioStor 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103 In this example, add the IP camera to VioStor by adding its IP address to the “IP Address”...
Page 204 Environment 4: VioStor and the IP camera are installed behind the router IP address VioStor 1 192.168.1.101 VioStor 2 192.168.1.102 VioStor 3 192.168.1.103 Router public IP 219.87.145.205 In the example, to allow a remote PC to access each VioStor by FTP, you need to: Step 1.
Page 205: Technical Support
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnapsecurity.com/onlinesupport.asp MSN: q.support@hotmail.com Skype: qnapskype Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext. 185 Address: 166 University Parkway, Pomona CA 9176 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)
Page 206: Gnu General Public License
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Page 208 To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work.
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QNAP VioStor NVR User Manual

Table of Contents

Safety Warning

Chapter 1. Introduction

Chapter 2. Install Viostor

Chapter 3. Use Viostor by Local Display

Chapter 4. Use Viostor by Web-Based Interface

Chapter 5. Playback the Video Files

Chapter 6. System Administration

Chapter 7. System Maintenance

Chapter 8. Lcd Panel

Chapter 9. Troubleshooting

Appendix Adynamic Domain Name Registration

Quick Links

Need help?

Questions and answers

Related Manuals for QNAP VioStor NVR

Summary of Contents for QNAP VioStor NVR

Table of Contents