Page 2 Further, the ® or ™ symbols are not used in the text. LIMITED WARRANTY In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation.
Page 3 Important Notice  Reading instructions Read the safety warnings and user manual carefully before using this product.  Power supply  This product can only be used with the power supply provided by the manufacturer.  Service Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
Page 4 Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5: Table Of Contents
Table of Contents Table of Contents ......................5 Safety Warning ......................10 Chapter 1. Introduction ..................11 Overview ....................11 Hardware Illustration ................12 1.2.1 VS – 12164 / 12156 / 12148 / 12140U-RP Pro+ ......12 1.2.2 VS – 12164 / 12156 / 12148 / 12140U-RP Pro ........ 13 1.2.3 VS –...
Page 6 6.1.4 Export Video Files with Digital Watermark ........127 6.1.5 Enable Recording Video Files ............128 6.1.6 Average Time-Divided Playback ............129 Play Video Files in the QNAP QVR Client for Windows ......130 Watermark Proof ................... 131 Access the Recording Data ..............133 6.4.1 Microsoft Networking (SMB/CIFS) ..........
Page 7 Advanced Mode ..........................153 System Settings ..................163 7.2.1 Advanced Settings ................163 7.2.2 Privilege Settings ................165 7.2.3 Protocol Management ..............166 Surveillance Logs ..................167 7.3.1 Surveillance Logs ................167 Recovery Management ................168 License Management ................170 7.5.1 License Activation ................
Page 8 9.3.1 Win ....................273 9.3.2 FTP ....................275 FTP Service ............................275 Advanced ............................276 Chapter 10. QNAP Applications ................278 10.1 myQNAPcloud Service................278 10.1.1 Remote Access Services ............... 278 myQNAPcloud wizard ........................278 Manage and configure your myQNAPcloud account ............... 283...
Page 9 Create Remote Replication Job on Amazon S3 ................296 10.2 File Station ..................... 302 10.3 App Center ..................... 307 Chapter 11. QNAP Surveillance Central Management (QSCM Lite) ....... 310 11.1 Introduction ................... 310 11.2 Install QSCM Lite to NVR Server............. 310 11.2.1 App Center ................... 310 11.2.2 How to Install QSCM Lite to NVR Server ........
Page 10: Safety Warning
Safety Warning This product can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–90%. Please make sure the environment is well-ventilated. The power cord and devices connected to this product must provide correct supply voltage. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.
Page 11: Chapter 1. Introduction
Introduction 1.1 Overview The QNAP VioStor NVR (hereafter referred to as the NVR or the VioStor) is the high performance network surveillance solution for network-based monitoring of IP cameras, video recording, playback, and remote data access. Up to 128 channels from multiple QNAP NVR servers can be monitored simultaneously.
Page 12: Hardware Illustration
1.2 Hardware Illustration 1.2.1 VS – 12164 / 12156 / 12148 / 12140U-RP Pro+ Power Button LED Indicators: 10 GbE, Status, LAN, eSATA (Reserved) eSATA x 2 (Reserved) Gigabit LAN x 4 USB 2.0 x 4 USB 3.0 x 2 Expansion Slot x 2 (Reserved) Password &...
Page 13: Vs - 12164 / 12156 / 12148 / 12140U-Rp Pro
1.2.2 VS – 12164 / 12156 / 12148 / 12140U-RP Pro Power button LED indicators: 10 GbE, Status, LAN, eSATA Select button(Reserved) Expansion slot x 1 (reserved) Gigabit LAN x 4 USB 3.0 x 2 USB 2.0 x 4 Password & network settings reset button eSATA x 2 (reserved) 10.
Page 14: Vs - 8148 / 8140 / 8132 / 8124U-Rp Pro
1.2.3 VS – 8148 / 8140 / 8132 / 8124U-RP Pro+ Enter Button Power Button Select Button LED Indicators: 10 GbE, Status, LAN, eSATA (Reserved) eSATA x 2 (Reserved) USB 2.0 x 4 Gigabit LAN x 4 USB 3.0 x 2 10.
Page 15: Vs - 8148 / 8140 / 8132 / 8124U-Rp Pro
1.2.4 VS – 8148 / 8140 / 8132 / 8124U-RP Pro Enter button Power button Select button LED indicators: 10 GbE, Status, LAN, eSATA(Reserved) Expansion slot x 2 (reserved) Gigabit LAN x 2 USB 3.0 x 2 USB 2.0 x 4 10.
Page 16: Vs - 8148 / 8140 / 8132 / 8124 Pro
1.2.5 VS – 8148 / 8140 / 8132 / 8124 Pro+ USB 3.0 One-touch -video-backup button Power button Hard drive LEDs Select button Enter button LED indicators: Status, LAN, USB, eSATA (Reserved), 10 GbE Tray lock Release button 10. Power connector 11.
Page 17: Vs - 6120 / 6116 / 6112 Pro
1.2.6 VS – 6120 / 6116 / 6112 Pro+ One-touch -video-backup button USB 2.0 LED indicators: Status, LAN, USB, Power, HDD1-6 Power button Select button Enter button Power connector K-Lock Security Slot Gigabit LAN x 2 10. Audio In/Out 11. Password & Network Settings Reset Button 12.
Page 18: Vs - 6020 / 6016 / 6012 Pro
1.2.7 VS – 6020 / 6016 / 6012 Pro One-touch -video-backup button USB 2.0 LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–6 Power button Select button Enter button Power connector Gigabit LAN x 2 USB 2.0 x 4 10. eSATA x 2 (reserved) 11.
Page 19: Vs - 4116 / 4112 / 4108U-Rp Pro
1.2.8 VS – 4116 / 4112 / 4108U-RP Pro+ USB 2.0 One-touch -video-backup button LED indicators: USB, Status, HDD1–4, LAN Power button Power connector HDMI Gigabit LAN x 2 USB 3.0 x 2 USB 2.0 x 2 10. DI/DO (reserved) 11.
Page 20: Vs - 4016 / 4012 / 4008U-Rp Pro
1.2.9 VS – 4016 / 4012 / 4008U-RP Pro One-touch -video-backup button USB 2.0 LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–4 Power button Power connector Gigabit LAN x 2 USB 2.0 x 4 eSATA x 2 (reserved) 10. Password & network settings reset button...
Page 21: Vs - 4116 / 4112 / 4108 Pro
1.2.10 VS – 4116 / 4112 / 4108 Pro+ One-touch -video-backup button USB 2.0 LED indicators: Status, LAN, USB, HDD1–4 Power button Select button Enter button Power connector K-Lock Security Slot Gigabit LAN x 2 10. Audio In/Out 11. Password & network settings reset button 12.
Page 22: Vs - 4016 / 4012 / 4008 Pro
1.2.11 VS – 4016 / 4012 / 4008 Pro One-touch- video-backup button USB 2.0 LED indicators: Status, LAN, USB, eSATA(Reserved), HDD1–4 Power button Select button Enter button Power connector Gigabit LAN x 2 USB 2.0 x 4 10. eSATA x 2 (reserved) 11.
Page 23: Vs - 2112 / 2108 / 2104 Pro
1.2.12 VS – 2112 / 2108 / 2104 Pro+ One-touch -video-backup button USB 3.0 LED Indicators: LAN, HDD1, HDD2 Power Button Power Connector Gigabit LAN x 2 USB 2.0 x 4 Password & Network Settings Reset Button K-Lock Security Slot 10.
Page 24: Vs - 2012 / 2008 / 2004 Pro
1.2.13 VS – 2012 / 2008 / 2004 Pro One-touch -video-backup button USB 2.0 LED indicators: HDD1, HDD2, LAN, eSATA (Reserved) Power button Power connector Gigabit LAN x 2 USB 2.0 x 2 eSATA x 2 (reserved) 10. Password & network settings reset button 11.
Page 25: Chapter 2. Install The Nvr
For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the product package. The QIG can also be found in the product CD-ROM or QNAP website (http://www.qnapsecurity.com). 2.1 Personal Computer Requirements For better system performance, the computer should at least fulfill the following requirements: No.
Page 26 MxPEG or above M-JPEG Quad core CPU 2.33GHz or above More than 48 H.264/MPEG-4/ Core i7 CPU 3.4GHz MxPEG or above M-JPEG Quad core CPU 3.0GHz or above...
Page 27 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower. Add your NVR’s IP address to the list of Trusted sites. =>...
Page 28: Browse Cd-Rom
QIG: View the hardware installation instructions of the NVR.  QVR: The setup program for the QNAP QVR Client, an application to see the live view and play videos recorded by the NVR. If you were unable to install the QNAP QVR Client when connecting to the monitoring/playback page of the NVR, install the plug-in from the CD-ROM.
Page 29: Hard Disk Drives Compatibility List
This product works with 2.5-inch and 3.5-inch SATA hard disk drives from popular hard disk brands. For the hard disk compatibility list, please visit http://www.qnapsecurity.com/pro_compatibility.asp. QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
Page 30: Check System Status
2.5 Check System Status LED Display & System Status Overview Color LED Status Description A hard drive on the NVR is being formatted The NVR is being initialized Flashes green The system firmware is being updated and red RAID rebuilding is in process alternately Online RAID Capacity Expansion is in every 0.5 sec...
Page 31 Green The NVR is ready Orange The NVR is connected to the network Orange The NVR is being accessed from the Flashes orange network 10 GbE* Green (Reserved) The hard drive data is being accessed and Flashes red a read/write error occurs during the process HDD (Hard Red/...
Page 32 Buzzer (can be disabled in ‘System Settings’ > ‘Hardware’ >’Buzzer’) Beep sound No. of Times Description Short beep (0.5 sec) The NVR is starting up The NVR is being shut down (software shutdown) The reset button is pressed The system firmware has been updated Short beep (0.5 sec) The NVR data cannot be copied to the external device by pressing the...
Page 33: System Configuration
2.6 System Configuration Install Qfinder Run the product CD, the following menu is shown. Click ‘Install Qfinder’. Follow the instructions to install the Finder. Upon successful installation, run the Finder. If the Finder is blocked by the firewall, unblock it. The Finder detects the NVR servers on the local network.
Page 34 Add IP Cameras Please follow the steps below to add IP cameras. Go to Surveillance Settings Please login to the NVR as an administrator and click the Surveillance Settings shortcut on the QVR desktop. Go to [Camera Configuration] -> [Camera Settings]. Click to add an IP camera.
Page 35 Live View Click the Monitor shortcut on the QVR desktop to go to monitoring page. If it is your first time connecting to the NVR monitoring page, you will need to install the add-on. The live video from the IP cameras configured on the NVR and the recording status of each channel are shown.
Page 36: Chapter 3. Use The Nvr By Local Display
Chapter 3. Use the NVR by Local Display Note: This feature is supported by the VioStor Pro(+) Series NVR only. The models include VS-12164U-RP Pro(+), VS-12156U-RP Pro(+), VS-12148U-RP Pro(+), VS-12140U-RP Pro(+), VS-8148U-RP Pro(+), VS-8140U-RP Pro(+), VS-8132U-RP Pro(+), VS-8124U-RP Pro(+), VS-8148 Pro+, VS-8140 Pro+, VS-8132 Pro+, VS-8124 Pro+, VS-6120 Pro+, VS-6116 Pro+, VS-6112 Pro+, VS-6020 Pro, VS-6016 Pro, VS-6012 Pro, VS-4116U-RP Pro+, VS-4112U-RP Pro+, VS-4108U-RP Pro+, VS-4016U-RP Pro, VS-4012U-RP Pro, VS-4008U-RP Pro, VS-4116 Pro+, VS-4112...
Page 37 When the NVR is turned on, the login screen will be shown. Select the language. Enter the administrator name and password. If the NVR has not been configured, skip the login page and enter Quick Configuration (refer to Chapter 3.1). Default user name: admin Default password: admin...
Page 38 Click to select the display language. If a USB keyboard is connected, click to choose the keyboard layout. Click the keyboard icon to enter the necessary information if a USB keyboard is not available. The monitoring page will be shown upon successful login, refer to Chapter 3.3 for details.
Page 39: Quick Configuration
3.1 Quick Configuration If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the instructions of the wizard to complete the system setup. Note: All the changes will be effective only after applying the settings in the last step.
Page 40 Select to obtain the network settings automatically or enter the network settings. Enter the date and time settings. Select to synchronize the server time with an Internet time server. To enter a domain name for the NTP server, make sure the DNS server has been correctly set up.
Page 41 Select the disk configuration. Click ‘Disk Information’ to view the hard disk drive details. Note that all the disk data will be deleted when the disk volume is initialized. Configure the IP camera settings. If no IP cameras have been set, try to search for the cameras on the local network.
Page 42 The cameras found will be shown. Select the IP cameras and click ‘Add’ to add the channels. To manually add an IP camera or edit the camera settings, click...
Page 43 Enter the camera settings. Click ‘Test’ to test the connection. Click ‘Remove’ to delete the camera. To edit the recording settings, click next to ‘Recording Settings’. Define the recording settings and click ‘OK’.
Page 44 Digital Watermarking: Enable this option to add digital watermarks to the video files recorded to the NVR. Use the Watermark Proof utility to verify if the video files were maliciously modified. For more information, refer to Chapter 6.3. Verify the settings and click ‘Next’ to initialize the server. After the system has been initialized, the NVR is ready for use.
Page 46: Surveillance Settings
3.2 Surveillance Settings To manage the surveillance settings such as administrator password, network and time settings, click on the monitoring screen. Note that this button (option) will be shown for administrator access only. Select the language and click the icons to configure the settings.
Page 47 Icon Description Change the administrator password to login local display. Change the network settings. Change the date and time settings. Check the disk volume information Configure the IP camera settings. Restart/ shut down the server.
Page 48: Monitoring
3.3 Monitoring Upon successful login, the monitoring screen will be shown. Monitor the IP cameras, change the display mode, enable or disable manual recording, control the PTZ cameras, and so on. Select monitoring mode View video Camera image and IP list camera info PTZ camera control panel...
Page 49 CPU Status: Display system CPU usage Hard drives Status: Display hard drive usage About: View the server name, NVR model, and firmware version. Logout: Logout the NVR. Manual recording: Enable or disable recording on the IP camera. The administrator can select to enable or disable this function in ‘Camera Settings’...
Page 50 Event Notification Icon Description Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert details. The alert sound can be turned on or off. To clear all the logs, click ‘Clear All’.
Page 51 PTZ Control Panel The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If the IP camera supports PTZ, use the control panel on the NVR to adjust the viewing angle of the IP camera. These functions are available depending on the camera models. Please consult the camera's documentation for details.
Page 52 Display Mode The NVR supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon Description Full screen Single-channel mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode 12-channel mode 4x4, 5x4, 5x5, 6x5, 8x4, 6x6 channel mode Select the display page number Sequential mode.
Page 53 Live View Screen Upon successful configuration of the IP cameras, enter the monitoring screen to view the live video from the cameras. If the camera supports pan and tilt functions, click the channel on the screen and adjust the viewing angle with a mouse. If zooming is supported, scroll the mouse wheel to zoom in or zoom out the video.
Page 54 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This IP camera supports audio function This IP camera supports PTZ function Manual recording is enabled The recording triggered by advanced event management (‘Camera Settings’ >...
Page 55 Connection Message If the NVR fails to display the video from an IP camera, a message will be shown in the channel window to indicate the status. Message Description If the IP camera is located on remote network or the Internet, it may Connecting take some time to establish a connection to the camera.
Page 56 Before using this feature, you need to select the ‘Enable panomorph support’ option in the recording settings page. Right click on the channel and enable the function. After that, you can select the Mount type, including wall, ceiling, and floor and then select Dewarping mode, including Perimeter mode, Quad mode, and PTZ mode.
Page 57 Options To configure advanced monitor settings, click The following options are listed under the ‘General’ tab.  Event Notification:  When ‘Enable alert for all surveillance events’ option is enabled and a surveillance event is triggered, the alert icon will be instantly shown on the monitoring page.
Page 58 The following options are provided under the ‘Video’ tab.  Highlight the video window when an event is triggered: The video window will flash if an event is triggered.  Display unauthorized channels: Select this option to show channels that the user does not have the access rights to.
Page 59 If the monitor model cannot be detected, the NVR will provide resolution options of 1920x1080, 1400x1050, 1280x1024, and 1024x768.
Page 60: Video Playback
3.4 Video Playback The videos on the NVR can be played using the local display. To use this feature, click on the monitoring screen. Most of the icons on the playback screen are the same as those on the monitoring screen. Please refer to Chapter 3.2 for the icon description.
Page 61 Playback Settings: Play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, use the scroll bar to adjust the playback speed or click on the digital zoom icon to zoom in/out the video. Right click on the IP camera channel to select the following options: Full screen Keep aspect ratio...
Page 62 Dewarp panomorph images: for the specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomorph support’ option in the recording settings page. Right click on the channel and enable the function. After that, you can select the Mount type, including wall, ceiling, and floor and then select Dewarping mode, including Perimeter mode, Quad mode, and PTZ mode.
Page 63: Video Conversion & Export
3.5 Video Conversion & Export The NVR supports converting video files to AVI format and saving the files to an external USB storage device. Note: To use this feature, connect a USB storage device to the front USB port of the ...
Page 64 Optimized QNAP AVI file: Convert files using an enhanced QNAP codec. Less time is needed to export, but the QNAP codec is required. QNAP Encrypted AVTI file: Protect the file with password protection and encryption Enter the file name of the video file.
Page 65: Chapter 4. Qvr Basics And Desktop
The intuitive, multi-window and multi-tasking QVR 5.0 GUI makes it incredibly easy to manage your VioStor NVR, utilize its rich surveillance applications, and install a rich set of applications in the App Center on demand to expand your VioStor NVR experience.
Page 66: Connect To The Nvr
When accessing the NVR via Internet Explorer, you will be prompted to install the ActiveX add-on. To view the live video with Google Chrome, Mozilla Firefox or by using the QNAP QVR Client on Windows PC, please visit http://www.qnapsecurity.com/download.asp...
Page 67: Using The Qvr Desktop
Toolbar Main Menu Click to show the Main Menu. It includes three parts: 1) QNAP applications; 2) system features and settings. Items under “APPLICATIONS” are developed by QNAP to enhance your NVR experience. Items under “SYSTEMS” are key system features designed to manage or optimize your NVR.
Page 68 show the desktop. Monitor page Click to enter monitor page Playback page Click to enter playback page Background Task Click to review and control all tasks running in the background (such as HDD SMART scanning.) External Devices Click to list all external devices that are connected to the NVR via its USB ports. Click the device listed to open the File Station for that device.
Page 69 Notification and Alerts Click to check for recent system errors and warning notifications. Click “Clear All” to clear all entries from the list. To review all the historical event notifications, click the “Event Notifications” header to open the System Logs. For more details regarding System Logs, please refer to the chapter on System Logs.
Page 70 Personal Setting Admin Control: Click to customize your user specific settings, change your user password, restart/shut down the NVR or log out your user account. Options (...
Page 71 Profile: Specify your user email address. Wallpaper: Change the default wallpaper or upload your own wallpaper. Change Password: Change your login password.
Page 72 Miscellaneous:  Warn me when leaving QVR: Check this option, and users will be prompted for confirmation each time they leave the QVR Desktop (such as clicking the back icon ( ) in the browser or close the browser ( ).
Page 73 all the current desktop settings (such as the “windows opened before your logout”) will be kept after you login the NVR the next time.  Show the desktop switching button: Check this option to hide the next desktop button ( ) and last desktop button ( ) and only display them when you move your mouse cursor close to the buttons.
Page 74 Online Resource Click to display a list of online references, including the Quick Start Guide, QVR Help, Tutorials, and QNAP Forum. Customer Service is available here. Language Click to choose your preferred language for the UI.
Page 75 Desktop Preferences Click to choose the application icon displaying style and select your preferred application opening mode on the desktop. Application icons can be switched between small thumbnails ( ) and detailed thumbnails ) and applications can be opened in the tab mode or the...
Page 76 window mode. For the tab mode, the window will be opened to fit the entire NVR Desktop and only one application window can be displayed at once, while in the window mode, the application window can be resized and reshaped to a desirable style. Please note: if you login the NVR using a mobile device, only the tab mode is available.
Page 77  System Health: The status of the NVR system is indicated in this section. Click the header to open the “System Status” page.  HDD Health: The status of the HDDs currently installed in the NVR will be shown in here. X1 means that only one HDD is currently installed in the NVR. For multiple HDDs installed in the NVR, the status indicated is only for the HDD with the worst condition.
Page 78 disconnect or block a user or IP, right click the user and choose the desired actions. Click the “Online Users” header to open the corresponding page in “System Logs” for details.  Scheduled Tasks: Tasks scheduled are listed here. Click the task dropdown list to list only the chosen category and the time drop down list to specify the time range for tasks to be listed.
Page 79: Chapter 5. Remote Monitoring
Use Google Chrome, Mozilla Firefox, or Microsoft Internet Explorer and QNAP QVR Client to monitor the IP cameras of the NVR. Note: QNAP QVR Client is a client application developed by QNAP Systems, inc., used to locally or remotely access QNAP NVR servers for performing video monitoring and playback functions.
Page 80: Monitoring Page
5.1 Monitoring Page Upon successfully logging in, click on the QVR desktop to go to the monitoring page. Select the display language. Start to configure the system settings and use the monitoring and recording functions of the server. The following table consists of the icons and their descriptions in the monitoring page.
Page 81 Server list: Up to 128 channels from multiple QNAP NVR servers can be monitored. E-map: Upload E-map(s) and indicate the locations of the IP cameras.
Page 82 Interactive Control Buttons Whenever you move the mouse cursor over a camera channel, the supported function buttons of the camera will show up for quick access. Icon Description Manual recording (Note 1): Enable or disable manual recording on the selected channel. The administrator can enable or disable this option on the surveillance settings page.
Page 83 each preset position. Enable live tracking: Available on Panasonic NS202(A) cameras. Disable live tracking: Available on Panasonic NS202(A) cameras. Preset position: Select the preset positions of PTZ cameras. Digital zoom (Note 5): Enable/disable digital zoom. Instant playback: On the Live-view page, whenever you want to look back to check suspicious events of a camera channel you just missed, just hit ‘Instant Playback’...
Page 84 are supported in Dewarping mode. Remark 2: If Dewarping mode is Rectangle, you can use PTZ control panel to operate PTZ functions, excluding digital zoom. Applied to specific camera models with panomorph lens Before using this feature, you need to select the ‘Enable panomorph support’ option in the camera configuration page.
Page 85 the performance of the NVR may be affected. Always stream from the network camera: If the NVR and the IP cameras are connected to the same local network, select this option to stream the video data from the IP cameras. If the NVR, the IP cameras, and the PC are located behind a router, virtual server, or firewall, configure port forwarding on the IP cameras to use certain ports.
Page 86 Video Processing: Turn on ‘Deinterlace’ when there are interlaced lines on the video. Video Resolution: Specify to adjust the resolution automatically or use a fixed resolution. To adjust the resolution automatically, the NVR will select the resolution setting* which best fits the size of your web browser window.
Page 88: Live Video Window
5.1.1 Live Video Window The live videos of the IP cameras configured on the NVR are shown on the monitoring page. Click the channel window to use the features supported by the IP camera, e.g. digital zoom or pan/tilt/zoom. Camera Status The camera status is indicated by the icons shown below: Icon Camera Status...
Page 89 The alarm input 3 of the IP camera has been triggered A moving object has been detected Digital zoom is enabled Connection Message When the NVR fails to display the video of an IP camera, a message will be shown in the channel window to indicate the status.
Page 90: Display Mode
5.1.2 Display Mode The NVR supports different display modes for viewing the monitoring channels. Single 9-channel 12-channel 6-channel Page Sequential mode channel mode mode mode number settings* mode 4-channel 8-channel 10-channel Multi-channel Sequential mode mode mode mode mode *You can configure the sequential interval in the sequential mode settings. 5.1.3 PTZ Camera Control Panel The term ‘PTZ’...
Page 91 Icon Description Digital zoom: Select a channel and click this button to enable the digital zoom function. This function can also be enabled by right clicking the display window of the PTZ camera. Press button to zoom in or button to zoom out. You can also use the mouse wheel to operate the digital zoom function.
Page 92: Multi-Server Monitoring
5.1.4 Multi-server Monitoring Follow the steps below to use the multi-server monitoring feature of the NVR. Click ‘Server List’ on the monitoring page. Click ‘Auto Detect’ to search for the NVR on the LAN and add the server to the server list. Click ‘Add’...
Page 93: Monitor Settings
5.1.5 Monitor Settings To configure advanced monitor settings, click The following options are provided under the ‘General’ tab.  Event Notification:  When ‘Enable alert for all surveillance events’ option is enabled and a surveillance event is triggered, the alert icon will be shown on the monitoring page instantly.
Page 94 The following options are provided under the ‘Video’ tab.  Streaming  Stream from the server: If the IP camera cannot be connected from the computer, select this option and the video will be streamed from the NVR. This option does not require extra port mapping configuration; but may influence the performance of the NVR.
Page 95 The following options are provided under the ‘Snapshot’ tab.  Snapshot  Specify the location where the snapshots are saved and the image format (JPEG, BMP or TIFF).  Show timestamp and camera name: Show the timestamp and the camera name on the snapshot.
Page 96: Instant Playback
5.1.6 Instant Playback On the Live-view page, whenever you want to look back to check suspicious events of a camera channel you just missed, just hit the ‘Instant Playback’ button to bring up the window to review recent feeds. While you don’t have to switch to the playback page to do so, you can still have full live views of other channels simultaneously.
Page 97: Same-Screen Ip Camera Configurations
5.1.7 Same-screen IP Camera Configurations On the Live-view page, you can directly configure IP camera settings when needed without leaving the Live-view page, maintaining seamless s monitoring so you won’t miss any suspicious events. Please wait a moment for the system to process your request (depends on available network bandwidth).
Page 98: Auto Cruising
5.1.8 Auto Cruising The auto cruising feature of the NVR is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. On the monitoring page of the NVR, click and select ‘Connect to camera homepage’...
Page 99 Add: To add a setting for auto cruising, select the ‘Preset Name’ from the drop-down menu and enter the staying time (interval, in seconds). Click ‘Add’. Update: To change a setting on the list, highlight the selection. Select another preset position from the drop-down menu and/or change the staying time (interval).
Page 100 Delete: To delete a setting, highlight a selection on the list and click ‘Delete’. To delete more than one setting, press and hold the Ctrl key and select the settings. Then click ‘Delete’. After configuring the auto cruising settings, select the option ‘Enable auto cruising’...
Page 101 Note:  The default staying time (interval) of the preset position is 5 seconds. Enter 5–999 seconds for this setting.  The system supports up to 10 preset positions (the first 10) configured on the PTZ cameras. Up to 20 settings for auto cruising can be configured. In other words, the NVR supports maximum 10 selections on the drop-down menu and 20 settings on the auto cruising list.
Page 102: E-Map
5.2 E-map The E-map feature of the NVR is provided to for users to upload electronic maps to the system to indicate the locations of the IP cameras. Users can drag and drop the camera icons* to the E-map and enable event alert to receive instant notification when an event occurs to the IP camera.
Page 103: Icons And Description
5.2.1 Icons and Description Icon Description Enable E-map edit mode. E-map edit mode in use. Click this icon to disable the edit mode. Add an E-map. Edit the name of an E-map. Remove a map or a camera icon. Event alert not in use. Click this icon to enable event alerts on the E-map.
Page 104: Add A Map Set Or An E-Map
5.2.2 Add a Map Set or an E-map To add a map set or an E-map to indicate the locations of the IP cameras, click to enable Edit mode. A list of IP cameras configured on the NVR will be shown on the left. Click ‘Default’ and then to add an E-map.
Page 105 To add one or multiple E-maps, e.g. office1 and office2, under an E-map, e.g. floor1, click the E-map icon of floor1 and then click to add the E-maps one by one. The icon of floor1 will be changed to when more than one E-map is added. To add another E-map of the same level of floor1, select ‘Default’...
Page 106: Edit A Map Name
5.2.3 Edit a Map Name To edit the name of an E-map, select the E-map and click . Enter the new name and click ‘OK’. To change the picture of the E-map, delete the E-map and add the new file. 5.2.4 Delete a Map Set or an E-map To delete an E-map, select the map and click...
Page 107: Indicate Ip Cameras On An E-Map
5.2.5 Indicate IP Cameras on an E-map After uploading the E-maps, drag and drop the IP camera icons to the E-map(s) to indicate the camera location. The camera name will appear under the E-map on the top left column. When an icon of a fixed body or fixed dome IP camera dropped to the E-map, right click the camera icon and adjust the icon direction.
Page 108 You can choose the Double-click action on the Camera Icon in “Emap Options” by clicking  Open live view： Whether or not Edit mode is enabled, the view of IP camera will be shown in single-channel mode on the monitoring screen. ...
Page 109: Enable/Disable Event Alert
5.2.6 Enable/Disable Event Alert To enable event alerts on an E-map, click...
Page 110 When an event occurs to an IP camera on the E-map, the camera icon will flash and indicate the event type. The E-map with the IP camera on which an event is triggered will be shown immediately*. Double click on the camera/alert icon and the monitor screen will switch to display the alert camera channel in single-channel view on the monitor screen automatically.
Page 111 The event type occurring to an IP camera can be identified by the camera icon on an E-map. Icon Description A moving object has been detected The alarm input 1 of the IP camera has been triggered The alarm input 2 of the IP camera has been triggered The alarm input 3 of the IP camera has been triggered An unidentified event has been triggered...
Page 112: Remote Monitoring From The Qnap Qvr Client For Windows
5.3 Remote Monitoring from the QNAP QVR Client for Windows After installing the QNAP QVR Client for Windows, click Start → All Programs → QNAP → QVR → Surveillance Client to open the QNAP QVR Client for Windows. The following window will be shown.
Page 113: Chapter 6. Play Video Files
When accessing the NVR via Internet Explorer, you will be prompted to install the ActiveX add-on. To play the recording files by Google Chrome, Mozilla Firefox or QNAP QVR Client on Windows PC, please visit http://www.qnapsecurity.com/download.asp...
Page 114: Playback Page
6.1 Playback Page Click the playback button on the monitoring page or the QVR desktop. The playback page will be shown. You can search and play the video files on the NVR servers. To return to the monitoring page, click .
Page 115 The following table consists of the icons and their descriptions in the playback page. Icons Description Configure the options such as playing mode, snapshot settings, and digital watermark Multi-view mode (up to 16-view mode) Control all views: Control the playback settings of all the playback windows Convert the video files on the NVR to AVI files Select the playback video type (alarm recordings, regular...
Page 116 zoom is enabled ( ), you can use your mouse wheel to use digital zoom function.
Page 117 Playback and Speed Control Shuttle Bar Playback Control Button: Play/pause recording files Speed up Speed down Last frame Next frame Right side of shuttle bar is normal play, and left side of shuttle bar is reverse play. When you drag the playback control button to right, it will play normally.
Page 118: Play Video Files From Nvr
6.1.1 Play Video Files from NVR Follow the steps below to play the video files on the remote NVR servers. Drag and drop camera(s) from the server/camera tree to the respective playback window(s) to select the channel(s) for playback. Select playback date from . You can examine each channel to know the time range when the files are recorded for each IP camera.
Page 119 Remark 1: If the Mount type is Wall, only Panorama (Full View), and Rectangle are supported in Dewarping mode. Remark 2: If Dewarping mode is Rectangle, you can use PTZ control panel to operate PTZ functions, excluding digital zoom. Applied to the specific camera models with panomorph lens. Before using this feature, you need to select the ‘Enable panomorph support’...
Page 120: Intelligent Video Analytics (Iva)
6.1.2 Intelligent Video Analytics (IVA) The NVR supports intelligent video analytics for video data search. The following features are supported:  Motion detection: Detects the movements of the objects in the video.  Foreign object: Detects new objects in the video. ...
Page 121 Configure the IVA settings for video search. Select the detection mode: Motion detection, Foreign object, Missing object, Out of focus, or Camera occlusion. Multiple options can be selected. Adjust the sensitivity for object detection. Adjust the time interval for detecting the foreign objects and missing objects.
Page 122 Note: The Interval slide bar appears only when ‘Foreign object’ or ‘Missing object’ is selected. Define the detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click ‘Select all’ to highlight the entire area.
Page 123 Other options:  Double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds before the event to 15 seconds after the event.  Right click an entry on the search result dialog to export the video (AVI format)
Page 124 and save it to the computer. The exported video starts from 15 seconds before the event to 15 seconds after the event.
Page 125: Export Nvr Videos
6.1.3 Export NVR Videos To convert the video files on the NVR and export the file, please follow the steps below. 1. Select an IP camera and click to ‘Convert to AVI file’. 2. Select recording type, start time and end time for video exporting. Choose the recording type.
Page 126 Choose the exporting resolution. Select to keep the aspect ratio of exported file or not. Select the file format (video compression) of the exported file. You can select to include a time stamp and the channel name in the exported file or to add comments (will have one more txt file saved as same file name in the same folder).
Page 127: Export Video Files With Digital Watermark
Digital watermarks can be added to the exported videos and snapshots in the playback page. The watermark cannot be removed and can only be verified by the QNAP Watermark Proof software. To use digital watermarking in the playback page, follow the steps below.
Page 128: Enable Recording Video Files
6.1.5 Enable Recording Video Files Please follow the below steps to enable recording video files in the playback page. 1. Click to enable AVI files 2. Select the video files and start playback...
Page 129: Average Time-Divided Playback
6.1.6 Average Time-Divided Playback Click to designate a channel for Average Time-Divided Playback. This can be divided for 4 channel or 9 channel display mode.
Page 130: Play Video Files In The Qnap Qvr Client For Windows
6.2 Play Video Files in the QNAP QVR Client for Windows Click Start → All Programs → QNAP → QVR Client → Surveillance Client to open the QNAP QVR Client for Windows. The following window will be shown. Enter IP address/port, user name and password to log into the NVR.
Page 131: Watermark Proof
6.3 Watermark Proof The Watermark Proof utility is installed automatically along with the QNAP QVR Client for Windows. From the Windows Start menu, select ‘All Programs’ > ‘QNAP’ > ‘QVR Client’ to locate ‘Watermark Proof’. Run Watermark Proof. The following window will be shown.
Page 132 file, the proof result will be shown as ‘Failed’.
Page 133: Access The Recording Data
6.4 Access the Recording Data The recording data on the NVR can be accessed by the following services:  Microsoft Networking (SMB/CIFS)  FTP Server (FTP) Note: To access the video files by these protocols, enter the user name and password ...
Page 134 Note: You cannot play recording files via double click here.
Page 135: Chapter 7. Surveillance Settings
Chapter 7. Surveillance Settings To enter the surveillance settings page of the NVR, login to the monitoring page as an administrator and click 7.1 Camera Settings 7.1.1 Camera Overview You can view a camera preview and more information, including the camera name, IP address, connection status, recording setting, days recorded, recording file size, free disk space, CPU usage and internet bandwidth.
Page 137 Please follow these steps to add a new camera. Click to add a camera. ‘Search camera(s) automatically’ is enabled by default. You can select the search type: UDP/UPnP or ONVIF.
Page 138 You can also cancel this search and manually add the camera. Select the camera brand, model, name, IP address or domain name of the camera and the user name and the password to login to the camera. And select whether or not to enable the recording. The NVR provides an interface for the users to enter the JPEG CGI command of the IP cameras in order to receive the video and audio streaming data from the IP cameras and monitor, record, and playback the video of the IP cameras on...
Page 139 Enable audio recording, manual recording, recording data retention, real-time digital watermarking, and auto snapshot settings. For further information regarding cameras that support “User defined Multi-stream” and “Smart Recording”, please refer to the list described in that section. Video compression: Choose a video compression format for the recording. Resolution: Select the recording resolution.
Page 140 Edge Recording: When Edge Recording is enabled on VioStor NVR, the camera can save the recording files on its local storage (such as a SD card) even when the connection to the NVR suddenly becomes unavailable. After the connection is resumed, the NVR will check its recording files and compare the recording schedule set by users.
Page 141 schedule recording for that period of time. Note: Starting and stopping manual recording will not affect scheduled or alarm recording tasks. They are independent processes. When applying the changes, the recording operation will be temporarily paused (maximum 1 minute) and then restart. The settings of the snapshot folder are global settings which will be applied to every channel.
Page 142 Enter the CGI path of the IP camera in the ‘HTTP URL’ field. Enter the camera name or the IP address of the camera. Enter the user name and the password of the IP camera. Select to enable the recording or not. Note: The NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all the IP camera brands.
Page 143: User Defined Multi-Stream
The multi-stream technology was already supported by VioStor NVR before firmware v4.1.0. However, stream properties such as resolution, frame rate, and compression...
Page 144: Smart Recording
The multi-stream feature in firmware v4.1.0 has been enhanced. Users can configure stream properties after selecting “User Defined” from the drop-down list on the user interface, and users can choose stream properties based on their needs. Please note that in the Multi-Stream Profile, the default value is “System-Configured”.
Page 145 The VioStor NVR supports two recording modes: Round-the-clock Recording mode and Smart Recording mode, and they are described below:  Round-the-clock Recording mode: The same stream from the camera is used for both regular recording and alarm recording. To use this function, please select one camera stream from the stream list.
Page 146 As more cameras will be supported for Smart Recording in the future, please be sure to check out our camera compatibility list from time to time for your camera selection. How to Configure Smart Recording? Go to the “Camera Configure” to add a camera which supports user defined multi-stream.
Page 147 Please note: Scheduled Recording and Alarm Recording must be enabled first. Limitations and Restrictions: A camera stream can only be selected as for either Regular Recording or Alarm Recording. The number of streams supported and stream properties (such as codec, resolution, frame rate and quality) vary based on camera models, and the same property value may not be available as other properties are changed.
Page 148: Edge Recording
Edge Recording How to Configure Edge Recording? Go to the camera settings page. Before adding this camera to the NVR, please ensure that the camera time is synchronized with that of the NVR. The NVR will apply the settings in the edge profile to the AXIS camera automatically.
Page 149 After enabling Edge Recording, please check if the camera is recording videos. If not, please enable “Continuous Recording” and make sure that the SD card is not full or damaged. After enabling Edge Recording, please make sure that "Recording Settings" have been enabled on the camera page and select “NVRedgeProfile”...
Page 150 Go to the Camera Settings page. Please enable Edge Recording. Go to “Surveillance Settings” >“Recovery Management” to configure the recovery schedule, and check the recovery status and the status of Edge Recording attempts. Applied models: AXIS P1343, P1344, P3343, P5534, M5013, Q1602 Limitations and Restrictions: The camera audio function is not supported by Edge Recording.
Page 151: Event Management
7.1.3 Event Management The NVR provides ‘Traditional Mode’ and ‘Advanced Mode’ for event management. Select ‘Traditional Mode’ to use the standard alarm settings in response to the alarm events. To use advanced event management, select ‘Advanced Mode’. Traditional Mode Alarm Settings Select a channel (IP camera/video server) on the list and configure the alarm settings.
Page 152 SMSC Settings Configure the SMSC server settings to send SMS messages to the specified phone number(s) from the NVR. The default SMS service provider is Clickatell. You can add your own SMS service provider by selecting “Add SMS Provider” from the drop-down menu. When “Add SMS service provider”...
Page 153: Advanced Mode
Advanced Mode The advanced mode consists of the event and action sections. Define the action to take for each event triggered on the IP cameras or the video servers connected to the NVR. To configure the advanced event management by the ‘Advanced Mode’, select an event type on the left event list and configure the actions to take on the right.
Page 154 Button Description Edit Edit an event. This button cannot be used to edit camera disconnection. Add an external event. This button is not applicable to the camera events and the NVR events. Delete an external event. This button is not applicable to the camera events and the NVR events.
Page 155 Alarm input This option allows the NVR to trigger an action when the alarm input of the IP camera or the video server is triggered. Select ‘Camera event’ from the ‘Event List’. Locate the channel which supports alarm input and click ‘Alarm Input’. Next, click the edit button, enable this option, configure the settings, and click ‘Apply’.
Page 156 right (discussed in the later sections). Recording failure (NVR event) This option allows the NVR to trigger an action when the video recording of the IP camera or the video server fails due to the hard disk bad blocks, file system crash, or other reasons.
Page 157 The settings will be shown on the graphical table. Click ‘Apply’ to save the settings. To use the same schedule for all the events, click ‘Apply to All Events’. Select to use the default schedule or a formerly created schedule from the list. The default alarm settings are active all day, every day.
Page 158 Actions: The NVR supports different actions which can be activated when the selected events are triggered on the IP cameras or the video servers. The actions include video recording, email alert, SMS alert, buzzer, PTZ camera control, alarm output, and logic output.
Page 159 ends. Option (ii) is applicable to duration events only. A duration event is an event with a start and end time and lasts for a set period of time. It does not include the events related to status changes, such as a camera disconnection or NVR recording failure.
Page 160 Select to activate the alarm device connected to the IP camera when an event is triggered. The following options are available: Enter the number of second(s) the alarm device will be active for when the event is triggered. Activate the alarm device when the event starts and stop the alarm device when the event ends.
Page 161 To allow the system administrator to receive an instant SMS alert when an event is triggered, enter the SMS server settings. The default SMS service provider is Clickatell. To add other SMS service providers, click ‘Add’ and enter the provider's name and the URL template text. Click ‘Select from the list’...
Page 162 configured before. User-defined Action Add a self-defined action when an event is triggered. Enter the login account and password, IP address, port, and the HTTP URL of other surveillance devices to manage the devices such as fire protection devices, power controller, and air conditioning control.
Page 163: System Settings
7.2 System Settings 7.2.1 Advanced Settings You can configure the advanced recording settings in this section.  Maximum period for each recording file Specify the maximum length of each recording file (maximum 15 minutes).  When the available storage is less than…% Specify if the NVR should overwrite the oldest recordings or stop recording when the available storage capacity is less than the specified percentage of the total storage capacity.
Page 164 of seconds to start the recording before an event occurs.  Stop video recording…second(s) after the event ends: Enter the number of seconds to stop the recording after an event ends. The maximum number of seconds for the above settings is 300 (5 minutes.) ...
Page 165: Privilege Settings
7.2.2 Privilege Settings You can check the rights of camera management for all users. You can also modify access right of monitoring, playback, PTZ control, and audio for a general user. If you want to add a user, please go to [Control Panel] -> [Privilege Settings] -> [Users].
Page 166: Protocol Management
7.2.3 Protocol Management RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of the IP cameras on the Internet. The real-time data transfer is monitored and controlled by RTP (also RTCP). The default setting is 6100–6299.
Page 167: Surveillance Logs
7.3 Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure. Please Note: The logs are currently only available in English. 7.3.1 Surveillance Logs...
Page 168: Recovery Management
7.4 Recovery Management This page is related to the edge recording feature. You can edit the recovery schedule, monitor the recovery status, and the edge recording status here. 1. Recovery Schedule: Schedule for recovery of recorded data. Available when edge recording is in use.
Page 169 3. Edge Recording Status: Status of edge recording You can check time synchronization between the NVR and cameras, the status of cameras set up for edge recording, and the details of recording files stored on camera’s SD card.
Page 170: License Management
After purchasing a license, you can add extra recording channels. You can click “Install License” to begin installing the license to the NVR. 7.5.1 License Activation Online Activation Step1. If your VioStor NVR is connected to the Internet, please select “Online Activation”.
Page 171 Step2. Enter the Product Authorization Key (PAK) code to activate the license. Step3. The License has been activated. Please click [FINISH] button to close the window.
Page 172: Offline Activation
Step4. The additional camera license will be displayed in the license management list after the license activation. Offline Activation Step1. If the VioStor NVR is behind a firewall or doesn’t have an Internet connection, please select “Offline Activation”.
Page 173 Step2. Please copy the system UDI and go to the License Store for offline license activation. Step3. Please login to the License Store with your registered account.
Page 174 Step4. At Offline Activation page, please fill out the UDI and PAK fields and then click the [Activate] button. Step5. You will receive an email with an attached permission file after the offline activation is verified.
Page 175 Step6. Please check the email and download the permission file. The permission file can only be used on the VioStor NVR with the UDI you specified. Please do not decompress the permission file. Step7. Please go back to the offline activation page on your VioStor NVR. You will need import the permission file to activate the license.
Page 177: License Deactivation
License Deactivation 7.5.2 Please select the “License deactivate” button to begin the process of deactivating a license. If your VioStor NVR is connected to the Internet, please select “Online deactivation”. If not, please select “Offline deactivation”. Online Deactivation Step 1: After you press the “License deactivate” button, you will be prompted to confirm that you want to deactivate the license.
Page 178 Step 3: The system will prompt you to confirm your choice to remove the license. If you are sure about deactivating the license, check “Yes, I want to remove the license from the system.” Step 4: The license has been deactivated. Please click [FINISH] button to close the window.
Page 179: Offline Deactivation
Step 4: And now you will see that the status of the license has changed to “Deactivated”. Note: If you want to transfer the License to another VioStor NVR, please download the “deactivation ticket” from the icon “” (under the “Action” column). Then contact QNAP support for help.
Page 180 Step 2: Please select “Offline Deactivation”.
Page 181 Step 3: Please read the instructions carefully. After you deactivate the license on the system, you will need to download the deactivation ticket and visit the QNAP license store to complete the deactivation. http://license.qnap.com/deactivate.html Step 4: The system will prompt you to confirm your choice to remove the license. If you are sure...
Page 182 Step 5: The system will show that the license had been deactivated. Please download the deactivated ticket from the column “Action”. Step 6: Then please go to the QNAP license store, import the deactivation ticket and then enter the code in the box. Please click “Apply” after you finish all these steps.
Page 183 Step 7: The license store will show “License deactivated”. Note: If you want to transfer the License to another VioStor NVR, please download the “deactivation ticket” from the icon “” (under the “Action” column). Then contact QNAP support for help.
Page 184: On-Line Users List (Only For Upgrade From Previous Version)
7.6 On-line Users List (Only for Upgrade from Previous Version) This page shows the information of the users before you upgraded to QVR 5.0, e.g. the user name, IP address, and login time. Please Note: The logs are currently only available in English.
Page 185: Chapter 8. Backup & Expansion
Chapter 8. Backup & Expansion 8.1 External Backup The NVR supports instant and scheduled data backup between the internal disk volumes on the NVR and external USB/eSATA storage devices. To use this feature, follow the steps below. Connect one or more external storage devices to the USB interfaces of the NVR. Click “Create a job”.
Page 186 Select the backup locations. Select an external disk volume* from the drop-down menu. The NVR supports EXT3, EXT4, FAT, NTFS, and HFS+ file systems. The general information of the storage device will be shown. Click “Next”. Configure the replication schedule.
Page 187 Choose between immediate backup and scheduled backup. The options are: Back up Now: Immediately copies files that are different from the source folder to the target folder. Schedule: Copies files that are new, changed, and renamed from the source folder to the target folder according to the schedule. •...
Page 188 Configure backup channel. If the backup channel settings are not changed, the system will back up all recording channels by default. You can click “Backup channel” to configure the backup channels.
Page 189 Configure backup duration and files If the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default.  Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, yesterday and the day before yesterday will be backed up.
Page 190 Configure backup channel. If the backup channel settings are not changed, the system will back up all of the recording channels by default. You can click “Backup channel” to configure backup channels.
Page 191 Configure backup duration If the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default.  You can click “Backup duration and files” to configure backup duration and files Enable “Include auto snapshots”...
Page 192 10. Confirm the settings and click “Next”. 11. Click “Finish” to exit the wizard.
Page 193: One Touch Video Backup
8.2 One Touch Video Backup This option is valid only for series with a One Touch Video Backup button. Enable this option to allow users to connect an external storage device to the front USB port and press the “One Touch Video Backup” button to back up recording files. To use this function, please follow the steps below: 1.
Page 194 4. Configure backup duration and files If the backup duration settings are not changed, the system will back up all of the recording files on the specified days by default. Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, yesterday and the day before yesterday will be backed up.
Page 195 Enable “Include auto snapshots” to also copy the auto snapshot files when the recordings are configured to back up. Advanced Settings include the ability to overwrite old recordings and to enable password protection. When “Enable password protection” is applied, you will need to enter the password to playback recording files via (Open playback files).
Page 196: Remote Replication
8.3 Remote Replication Use the remote replication feature to copy the recording data of the local NVR to a remote QNAP network attached storage (NAS). The remote QNAP NAS is hereafter referred to as ‘the remote storage device’. Note: Before using this function, make sure the Microsoft networking service of the remote storage device is enabled, and the corresponding path and user access right has been correctly configured.
Page 197 Select ‘Back up alarm recordings only (instead of all recordings)’, the NVR will  only copy the alarm recording data to the remote storage device. If this option is unselected, the NVR will back up all of the recording data to the remote storage device.
Page 198 4. Configure the remote replication schedule For example, to enable the NVR to copy the recording data automatically to the remote storage device at 01:15 every Monday, please do the following: Select ‘Replication Schedule’, select ‘Weekly’, enter 01 Hour: 15 minute, and select ‘Monday’.
Page 199 6. The NVR displays the latest 10 remote replication records. In the above example: When the status is shown as ‘Failed (Remote access error)’: Check to see if the  remote storage device is running and if the network settings are correct. When the status is shown as ‘Failed (An internal error occurred)’: Check the hard ...
Page 200: Storage Expansion
Making the right storage decision with regard to storage expansion is truly important to save money & time for all users. The various QNAP Turbo NAS models are the solution that expands on the storage capacity of the NVR to save more recording files.
Page 201 VioStor NVR series. The following is suggested limitation of the network throughput for specific NVR models: VS-8100 Pro+/8100U-RP Pro (+)/12100U-RP Pro (+) series: 360 Mbps. VS-2100 Pro+/4100 Pro+/6100 Pro+ series: 160 Mbps. VS-2000 Pro/4000 Pro/6000 Pro series: 90 Mbps.
Page 202 Note: The status of an NVR will become after storage expansion assignment is completed. Step2: Please make sure that the StorageExpansion QPKG has been installed on the NAS and enable Storage Expansion. Go to “Camera Setting”  “Storage Expansion” to configure relevant settings on the page.
Page 203 Click “Overview” then the “Add” button. Please enter the IP, port, username, password, destination, volume and cache count for the NAS.
Page 204 Note: Destination Folder: The folder created on the NAS to save recording files. Volume: The volume assigned for storage expansion. Backup buffer: The time period for recording files to be moved to the NAS. The range is from 2-48 hours. Config NAS: Modify NAS settings on this page.
Page 205 Review all of the configured settings and recording storage details under “Overview”. The page will automatically refresh the status every fifteen minutes.
Page 206: Chapter 9. Control Panel
Chapter 9. Control Panel 9.1 System Settings 9.1.1 General Settings System Administration Enter the name of the NVR. The NVR name supports maximum 14 characters and can be a combination of the alphabets (a-z, A-Z), numbers (0-9), and dash (-). Space ( ), period (.), or pure number are not allowed.
Page 207: Storage Manager
The time of the event log displayed will be inconsistent with the actual time when • an action occurs. Synchronize with an Internet time server automatically Turn on this option to synchronize the date and time of the NVR automatically with an NTP (Network Time Protocol) server.
Page 208 When the hard drives have been formatted, the NVR will create the following default share folders: • mp4: The shared folder for MP4 Recordings App. • record_export: The shared folder for Recording Export Pro APP. • record_nvr: The default shared folder for regular recording files. •...
Page 209: Raid 0
Disk Configuration Applied NVR Models Single disk volume All models RAID 0 2-drive models or above RAID 1, JBOD (just a bunch of disks) 2-drive models or above RAID 5, RAID 6, RAID 5+hot spare 4-drive models or above RAID 6+hot spare 5-drive models or above RAID 10 4-drive models or above...
Page 210 member hard drives. RAID 1 Mirroring Disk Volume RAID 1 duplicates the data between two hard drives to provide disk mirroring. To create a RAID 1 array, a minimum of 2 hard drives are required. The storage capacity of a RAID 1 disk volume is equal to the size of the smallest hard drive.
Page 211 RAID 6 Disk Volume The data are striped across all the hard drives in a RAID 6 array. RAID 6 differs from RAID 5 that a second set of parity information is stored across the member drives in the array. It tolerates failure of two hard drives.
Page 212: Raid Management
RAID Management You can perform online RAID capacity expansion (RAID 1, 5, 6, 10) and online RAID level migration (single disk, RAID 1, 5, 10), add a hard drive member to a RAID 5, 6, or 10 configuration, configure a spare hard drive (RAID 5, 6, 10) with the data retained, enable Bitmap, recover a RAID configuration, and set a global spare on this page.
Page 213 Click “Change” for the first hard drive to be replaced. Follow the instructions to proceed. Tip: After replacing the hard drive, the description field shows “You can replace this drive”. This means you can replace the hard drive to a larger one or skip this step if the hard drives have been replaced already.
Page 214 When the description displays “Please insert the new drive”, plug in the new hard drive to the drive slot. After plugging in the hard drive, wait for the NVR to beep. The system will start rebuilding. After rebuilding has completed, repeat the steps above to replace other hard drives.
Page 215 After changing the hard drives and disk rebuilding has completed, click “Expand Capacity” to execute RAID capacity expansion. Click “OK” to proceed. The NVR beeps and starts to expand the capacity. The process may take from hours to tens of hours to finish depending on the drive size.
Page 216 Tip: If the description still shows “You can replace this hard drive” and the status of the drive volume says “Ready”, it means the RAID volume is still expandable. Migrate (Online RAID Level Migration) During the initial setup of the NVR, you bought a 250GB hard drive and configured it as single disk.
Page 217 Plug in the new 250GB hard drives to drive slots 2 and 3 of NVR. The NVR will detect the new hard drives. The status of the new hard drives is “Unmounted”. Go to “Storage Manager” > “RAID Management”, click “Migrate” from the “Action.” Select one or more available drives and the migration method.
Page 218 Note that all the data on the selected hard drive will be cleared. Click “OK” to confirm. When migration is in process, the required time and total drive capacity after migration are shown in the description field. The NVR will enter “Read only” mode when migration is in process during 11%–49% to assure the data of the RAID configuration will be consistent after RAID migration completes.
Page 219 formatted as single disk volume on the NVR, you can add this hard drive to the RAID 5 or RAID 6 configuration. You are recommended to use hard disk drives of the same storage capacity for the RAID configuration. Select the RAID 5 or RAID 6 configuration on the “RAID Management” page and click “Add Hard Drive”.
Page 220 The original data on the RAID 5, 6, or 10 disk volume will be retained. After the configuration completes, the status of the disk volume will become “Ready”. Note: A hot spare drive must be removed from the disk volume before executing the following action: Online RAID capacity •...
Page 221 The volume status will be • recovered to normal after synchronization. If the disconnected drive member is damaged, the RAID • recovery function will not work. Standard QNAP RAID 5 Standard QNAP RAID 6 RAID 5 RAID 6 Degraded N-1 &...
Page 222 replacement) RAID If re-plugging in all If re- plugging in all Recovery original hard drive to original hard drives to (RAID Status: the NVR and they can the NVR and they can Not Active) be spun up, identified, be spun up, identified, accessed, and the hard accessed, and the hard drive superblock is not...
Page 223 member Add hard drive RAID 5 * 4 RAID 5 * 5 member Add hard drive RAID 5 * 4 RAID 5 * 6 member Add hard drive RAID 5 * 4 RAID 5 * 7 member Add hard drive RAID 5 * 4 RAID 5 * 8 member...
Page 224 Add hard drive RAID 6 * 5 RAID 6 * 7 member Add hard drive RAID 6 * 5 RAID 6 * 8 member Add hard drive RAID 6 * 6 RAID 6 * 7 member Add hard drive RAID 6 * 6 RAID 6 * 8 member Add hard drive...
Page 225 expansion Online RAID capacity RAID 6 * 5 RAID 6 * 5 expansion Online RAID capacity RAID 6 * 6 RAID 6 * 6 expansion Online RAID capacity RAID 6 * 7 RAID 6 * 7 expansion Online RAID capacity RAID 6 * 8 RAID 6 * 8 expansion...
Page 226 migration Online RAID level Single * 1 RAID 6 * 5 migration Online RAID level Single * 1 RAID 6 * 6 migration Online RAID level Single * 1 RAID 6 * 7 migration Online RAID level Single * 1 RAID 6 * 8 migration Online RAID level...
Page 227 Online RAID level RAID 1 * 2 RAID 6 * 6 migration Online RAID level RAID 1 * 2 RAID 6 * 7 migration Online RAID level RAID 1 * 2 RAID 6 * 8 migration Online RAID level RAID 1 * 2 RAID 10 * 4 migration Online RAID level...
Page 228: Hard Disk S.m.a.r.t
Hard Disk S.M.A.R.T Monitor the hard disk drives (HDD) health, temperature, and the usage status by HDD S.M.A.R.T. (Self-Monitoring Analysis and Reporting Technology). The following information of each hard drive on the NVR is available. Field Description Summary Display the hard drive S.M.A.R.T. summary and the latest test result. Hard disk Display the hard drive details, for example, model, serial number, HDD information...
Page 229: Network
9.1.3 Network TCP/IP (i) IP Address Configure the TCP/IP settings, DNS Server and default Gateway of the NVR on this page. Click to edit the network settings. For the NVR with two LAN ports, users can connect both network interfaces to two different switches and configure the TCP/IP settings.
Page 230 Network Speed Select the network transfer rate according to the network environment to which the NVR is connected. Select auto negotiation and the NVR will adjust the transfer rate automatically. Obtain the IP address settings automatically via DHCP If the network supports DHCP, select this option and the NVR will automatically obtain the IP address and network settings.
Page 231 Note: Do not enable DHCP server if there is one the local network to avoid IP • address conflicts or network access errors. The DHCP server option is available to Ethernet 1 only when both LAN ports of a dual LAN NVR are connected to the network and Ethernet 1 is assigned •...
Page 232 Note: Please contact the ISP or network administrator for the IP address of the primary and the secondary DNS servers. When the NVR plays the role as a terminal and needs to perform independent connection, for example, BT download, enter at least one DNS server IP for proper URL connection. •...
Page 233 correctly to maintain high availability. To use port trunking on the NVR, make sure at least two LAN ports of the NVR have been connected to the same switch and the settings described in sections (i) and (ii) have been configured. Follow the steps below to configure port trunking on the NVR: .
Page 234 3. Select a port trunking group to use. Click “Apply”. 4. Click “here” to connect to the login page.
Page 235 5. Click the Edit button under “IP Address” to edit the network settings. Note: Make sure the Ethernet interfaces are connected to the correct switch and the switch has been configured to support the port trunking mode selected on the NVR.
Page 236 outgoing packets between the Ethernet trunking. Make sure interfaces, using the same one for each static trunking is specific destination when possible. It enabled on the transmits based on the selected transmit switch. hash policy. The default policy is a simple slave count operating on Layer 2 where the source MAC address is coupled with destination MAC address.
Page 237: Ddns Service
Balance-alb Balance-alb is similar to balance-tlb but also General switches (Adaptive Load attempts to redistribute incoming (receive Balancing) load balancing) for IPV4 traffic. This setup does not require any special switch support or configuration. The receive load balancing is achieved by ARP negotiation sent by the local system on their way out and overwrites the source hardware address with the unique hardware address of one of the...
Page 238: Security
9.1.4 Security Security Level Specify the IP address or the network domain from which the connections to the NVR are allowed or denied. When the connection of a host server is denied, all the protocols of that server are not allowed to connect to the NVR. After changing the settings, click “Apply”...
Page 240: Hardware
9.1.5 Hardware Configure the hardware functions of the NVR. General Enable configuration reset switch When this function is turned on, you can press the reset button for 3 seconds to reset the administrator password and the system settings to default. The disk data will be retained.
Page 241 • System port: 80 (system service port). • Security level: Low (Allow all connections). • LCD panel password: (blank)*. *This feature is only provided by the NVR models with LCD panels. Advanced system reset (10 sec) After pressing the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds.
Page 242: Buzzer
* This function is disabled by default. Buzzer Enable alarm buzzer Turn on this option to allow the alarm buzzer to beep when certain system operations (startup, shutdown, or firmware upgrade) are executed or system events (error or warning) occur.
Page 243: Smart Fan
Smart Fan Smart Fan Configuration: Enable smart fan (recommended) Select to use the default smart fan settings or define the settings manually. When the system default settings are selected, the fan rotation speed will be automatically adjusted when the NVR temperature, CPU temperature, and hard •...
Page 244: Power
9.1.6 Power Power Recovery Configure the NVR to resume to the previous power-on or power-off status, turn on, or remain off when the AC power resumes after a power outage.
Page 245: Notification
9.1.7 Notification SMTP Server The NVR supports email alert to inform the administrator of system errors and warning. To receive the alert by email, configure the SMTP server. Select an email account: specify the type of email account you would like to use •...
Page 246: Alert Notification
Alert Notification Select the type of instant alert the NVR will send to the designated users when system events (warning/error) occur. E-mail Notification Settings Specify the email addresses (maximum 2) to receive instant system alert from the NVR.
Page 247: Firmware Update
9.1.8 Firmware Update Live Update Select “Automatically check if a newer version is available when logging into the NVR web administration interface” to allow the NVR to automatically check if a new firmware version is available for download from the Internet. If a new firmware is found, you will be notified after logging in the NVR as an administrator.
Page 248: Firmware Update
Update Firmware by QNAP Qfinder The NVR firmware can be updated by the QNAP Qfinder. Follow the steps below: 1. Select a NVR model and choose “Update Firmware” from the “Tools” menu.
Page 249 2. Login the NVR as an administrator. 3. Browse and select the firmware for the NVR. Click “Start” to update the system. Note: The NVR servers of the same model on the same LAN can be updated by the Finder at the same time. Administrator access is required for system update.
Page 250: Backup/Restore
9.1.9 Backup/Restore Backup/Restore Settings Back up System Settings To back up all the settings, including the user accounts, server name, network configuration and so on, click “Backup” and select to open or save the setting file. Restore System Settings To restore all the settings, click “Browse” to select a previously saved setting file and click “Restore”.
Page 251: Restore To Factory Default
Restore to Factory Default To reset all the system settings to default, click “RESET” and then click “OK”. Caution: When “RESET” is pressed on this page, all the disk data, user accounts, shared folders, and system settings will be cleared and restored to default. Always back up all the important data and system settings before resetting the NVR.
Page 252: External Device
9.1.10 External Device External Storage The NVR supports external USB storage devices* for backup and data storage. Connect the external storage device to a USB interface of the NVR, when the device is successfully detected, the details will be shown on this page. Storage Information Select a storage device and click Storage Information to check for its details.
Page 253 Format The external storage device can be formatted as EXT3, EXT4, FAT32, NTFS, or HFS+ (Mac only) file system. Click “Format” and select the option from the drop-down menu. The NVR supports external drive encryption. To encrypt an external storage device, click “Encryption”.
Page 254 Eject “Eject” offers two different options. “Disconnect disk partition” allows you to remove a single disk partition or a disk drive in a multi-drive enclosure. “Remove external device” allows you to disconnect external storage devices without the risk of losing any data when the device is removed.
Page 255 Note: The external storage device cannot be locked if a real-time or scheduled backup job is running on the device. To disable the backup job, go to “Control Panel” > “External Device” > “External Storage” 1. To lock an encrypted external storage device, click “Encryption Management”. 2.
Page 256 Unlock the device 1. To unlock an encrypted external storage device, click “Encryption Management”. 2. Select “Unlock this device”. Click “Next”.
Page 257 Enter the encryption password or upload the key file. Select “Save encryption key” to save the password in a hidden location on a hard drive of the NVR. The NVR will unlock the encrypted external storage device automatically every time the device is connected.
Page 258 Select to change the encryption password or download the encryption key file to the local PC. Click “Next”.
Page 259: Ups
By enabling the UPS (Uninterruptible Power Supply) support, you can protect your NVR from abnormal system shutdown caused by power disruption. In the event of a power failure the NVR will shut down automatically or enter auto-protection mode by probing the power status of the connected UPS unit. Standalone mode –...
Page 260 SNMP-based UPS. 2. Select the option “Enable UPS Support”. 3. Select “APC UPS with SNMP management” from the “Protocol” drop down menu. 4. Enter the IP address of the SNMP-based UPS. Choose between whether the NVR will shut down or enter auto-protection mode after AC power fails.
Page 261 connected to the UPS by a USB cable. Choose between whether the NVR will shut down or enter auto-protection mode after AC power fails. Specify the time in minutes that the NVR should wait before executing the option you have selected. After the NVR enters auto-protection mode, the NVR resumes the previous operation status when the power restores.
Page 262 6. Click “Apply All” to confirm. Note: To allow the UPS device to send SNMP alerts to the QNAP NVR in case of power loss, you may have to enter the IP address of the NVR in the configuration page of the UPS device.
Page 263 • If the NVR is powered off, it will remain off. Difference between auto-protection mode and power-off mode Mode Advantage Disadvantage Auto-protection The NVR resumes after power If the power outage lasts until mode recovery. the UPS is turned off, the NVR may suffer from abnormal shutdown.
Page 264: System Status
9.1.11 System Status System Information View the summary of system information such as the server name, memory, firmware and system up time on this page. Network Status View the current network settings and statistics on this page and they are displayed based on network interfaces.
Page 265: Resource Monitor
Resource Monitor You can view the CPU usage, disk usage, and bandwidth transfer statistics of the NVR on this page. • CPU Usage: This tab shows the CPU usage of the NVR. Memory Usage: This tab shows the memory usage of the NVR by real-time •...
Page 266 Disk Usage: This tab shows the disk space usage of each disk volume and its • shared folders. Bandwidth Usage: This tab provides information about bandwidth transfer of each • available LAN port of the NVR.
Page 267 • Process: This tab shows information about the processes running on the NVR.
Page 268: System Logs
9.1.12 System Logs Recording Statistics The NVR can store 10,000 recent event logs, including warning, error, and information messages. If the NVR does not function correctly, refer to the event logs for troubleshooting. System Connection Logs The NVR supports recording HTTP, FTP, Telnet, SSH, AFP, SAMBA, and iSCSI connections.
Page 269: Online Users
Start Logging: Turn on this option to archive the connection logs. The NVR generates a CSV file automatically and saves it to a specified folder when the number of logs reaches the upper limit. The file-level access logs are available on this page. The NVR will record the logs when users access, create, delete, move, or rename any files or folders via the connection type specified in “Options”.
Page 270 Tip: You can disconnect the IP connection, add it to the blocked IP list and select how long you want it to be blocked. Advanced Log Search Advanced log search is provided to search for system event logs, system connection logs and online users based on user preferences.
Page 271: Privilege Settings
9.2 Privilege Settings The NVR supports 3 types of users: 1. administrator The system default administrator accounts are ‘admin’ and ‘supervisor’ (default password: admin). Both of them have the rights of system administration, monitoring, and playback. The administrators cannot be deleted. They have the rights to create and delete new administrators, system managers, and general users, and change their passwords.
Page 272 Create a User To create a user on the NVR, click “Create”. Follow the instructions of the wizard to complete the details.
Page 273: Network Services
9.3 Network Services 9.3.1 Win Microsoft Networking To allow access to the NVR on Microsoft Windows Network, enable file service for Microsoft networking. Specify also how the users will be authenticated. Advanced Options...
Page 274 WINS server: If the local network has a WINS server installed, specify the IP address. The NVR will automatically register its name and IP address with WINS service. If you have a WINS server on your network and want to use this server, enter the WINS server IP. Do not turn on this option if you are not sure about the settings.
Page 275: Ftp
• File Station: domain+username • AFP: domain+username When you turn on this option, the users can use the same login name format (domain\username) to connect to the NVR via AFP, FTP, and File Station. Automatically register in DNS: When this option is turned on and the NVR is joined to an Active Directory, the NVR will register itself automatically in the domain DNS server.
Page 276: Advanced
Protocol Type: Select to use standard FTP connection or SSL/TLS encrypted FTP. Select the correct protocol type in your client FTP software to ensure successful connection. Unicode Support: Turn on or off the Unicode support. The default setting is No. If your FTP client does not support Unicode, you are recommended to turn off this option and select the language you specify in “General Settings”...
Page 277 function. When this option is turned on, the NVR replies the IP address you specify or automatically detects the external IP address so that the remote computer is able to connect to the FTP server.
Page 278: Chapter 10. Qnap Applications
Chapter 10. QNAP Applications 10.1 myQNAPcloud Service The myQNAPcloud service is a function which provides host name registration, mapping of the dynamic NVR IP to a domain name, and auto port mapping of UPnP router on the local network. Use the myQNAPcloud...
Page 279 2. Click “Start”. 3. Please use your myQNAPcloud ID(QID) and password to login. (Click "Create myQNAPcloud account" if you don't have myQNAPcloud account.)
Page 280 4. Enter a name to register your NVR and click “Next”.
Page 281 5. The wizard will configure your router automatically.
Page 282 6. Review the summary page and click “Finish” to complete the wizard.
Page 283: Manage And Configure Your Myqnapcloud Account
Manage and configure your myQNAPcloud account Click “Manage myQNAPcloud Account” on top of the page after launching myQNAPcloud or log into your account at http://www.myqnapcloud.com.
Page 284 After click your login ID(QID) and password in “Sign in” , you can enter your device name in “Enter device name” to search your devices. Or you can select “My Devices” from the drop down menu in left side to review all your device published services and details, including the name, DDNS address, LAN and WAN IP.
Page 285 Or, select button “My Account” in top left corner to check your profile, change your password and monitor your account activity.
Page 287: Access Nvr Services Via The Myqnapcloud Website
Access NVR services via the myQNAPcloud website To access the NVR services via the myQNAPcloud website, specify the NVR you registered with in the search box and click search button in the right. The published public NVR services will be listed.
Page 288: Auto Router Configuration
Enter the access code to browse private services. After entering the user name and access code, you can browse private services. Note: For configuration on private NVR services, please refer to the DDNS/Cloud Portal section later in this chapter. Auto Router Configuration In “Remote Access Services”...
Page 289 Click “Rescan” to detect the router if no UPnP router is found on the local network and “Diagnostics” to check the diagnostic logs. If the UPnP router is incompatible with the NVR, click and then click “UPnP Router Compatibility Feedback...” (http://www.qnap.com/go/compatibility_router.html) to contact the technical support.
Page 290: My Ddns
NVR. If the router does not support UPnP, users are required to configure port forwarding manually on the router. Please refer • to the links below: • Application note: http://www.qnap.com/go/notes.html • FAQ: http://www.qnap.com/faq UPnP router compatibility list: •...
Page 291: Cloud Portal
NVR has changed. To use the myQNAPcloud service, make sure the NVR has been connected to an UPnP router and the Internet. Note: The myQNAPcloud name of each QNAP NVR is unique. One • myQNAPcloud name can only be used with one NVR.
Page 292 Set myQNAPcloud Access Code for private services: Enter a code of 6-16 characters (a-z, A-Z, 0-9 only). The code is required when NVR users attempt to view the private NVR services on the myQNAPCloud website. Note: If a disabled NVR service is published, the service will not be accessible even the corresponding icon is shown on myQNAPcloud website (http://www.myQNAPcloud.com).
Page 293 Then click “Apply” to save the settings. To send the instructions of the myQNAPcloud service to users via email, select the user(s) and click the “Send Invitation” button.
Page 294 Note: To use this function, the mail server settings must be properly configured in “Control Panel” > “System Settings” > “Notification” > “SMTP Server”. Enter the email address. Click “Send”.
Page 295: Cloud Services
Amazon S3 (Simple Storage Service) is an online storage web service provided by Amazon Web Services. QNAP VioStor NVR supports Amazon S3 to allow the users to back up the data from the NVR to Amazon S3, or download it from Amazon S3 to the NVR at anytime. Besides, the users can also create scheduled replication job for daily, weekly, or monthly backup.
Page 296: Create Remote Replication Job On Amazon S3
Network Time Protocol (NTP). Follow the steps below to create a remote replication job on Amazon S3. Step 1: Login your VioStor NVR and go to "myQNAPcloud" > "Cloud Service" > "Amazon S3". Click "Create New Replicating Job".
Page 297 Step2: Enter the job name. Step3: Select usage Type (Upload or download) from the dropdown menu. Then input the access key, private key and remote path. A bucket is the root directory on Amazon S3. You can do remote host testing by clicking "TEST". Other settings are optional.
Page 298 Step4: Specify the local path as Network Share/ Directory. Select the network share from dropdown menu and input the directory.
Page 299 Step5: Specify your replication schedule.
Page 300 Step6: Click "Finish" to complete the setup.
Page 301 Upon successful job creation you will see the status of the replication job(s). You can edit or delete them if necessary.
Page 302: File Station
10.2 File Station The File Station allows the users to access the NVR on the Internet and manage the files by a web browser. Number Item Description Search Search by name, type(music, movie, photo...) or select advanced search View mode Change the View mode Create folder Create a folder in shared folders...
Page 303 You can upload, download, rename, move, copy, or delete the files and folder on the NVR. Uploading files To use this feature, install Adobe Flash plug-in for your web browser. 1. Select a folder and click 2. Click “Browse” to select the file(s). 3.
Page 304 Note: The maximum size of a file that can be uploaded to the NVR by the File Station is 2GB without JAVA plug-in. Downloading files 1. Select a file or folder to download. 2. Right click the mouse and select “Download” to download the file. Please note that if all files within a folder are selected, they will be compressed and downloaded as a zip file.
Page 305 Renaming files or folders: 1. Select a file or folder to rename. 2. Right click the mouse and select “Rename” to rename the file. 3. Enter the new file or folder name and click “OK”. Copying files or folders 1. Select the files or folders to copy. 2.
Page 306 The File Station supports smart search of files, sub-folders, and folders on the NVR. You can search a file or folder by all or part of the file or folder name, or by the file extension.
Page 307: App Center
The App Center is a digital platform for distribution of NVR apps. Users can search for, install, remove and update apps developed by QNAP or third party apps through the App Center to expand the services and add new features on the NVR.
Page 308 This newly installed app will then show up in "My Apps". Note: • Make sure the NVR is connected to the Internet. • QNAP is not responsible for troubleshooting any issues caused by the open source software/add-ons. • When installing an add-on which requires a prerequisite app, the prerequisite add-on will be added to the installation queue automatically prior to the dependent add-on.
Page 309 Offline Installation To install apps when the NVR is offline or beta apps that are not officially available on the QNAP App server, users can download the app application (*.qpkg) from the QNAP security website (http://www.qnapsecurity.com/) or forum (http://forum.qnapsecurity.com/index.php), unzip the files, and click "Install...
Page 310: Chapter 11. Qnap Surveillance Central Management (Qscm Lite)
QNAP Surveillance Central Management Lite (referred to as “QSCM Lite” in the following context) is a pioneering, powerful and free App supported by QNAP VioStor NVR (with firmware QVR 5.0 and above), that turns your NVR into a CMS server to manage up to 16 QNAP NVRs and 256 cameras.
Page 311 Step 2: Go to All Apps. Step 3: Click “Add QSCM Lite to QVR”...
Page 312 Step 4: Start downloading QSCM Lite Step 5: After QSCM Lite has been downloaded, the system will automatically install QSCM Lite.
Page 313 Step 6: When the option to “Open” appears, QSCM Lite has been successfully installed. Step 7: QSCM Lite will now be listed in My Apps, with the default Open status. QVR 5.0 is now a CMS server.
Page 314: Offline Installation
QSCM Lite can be turned off to disable the CMS server function if needed. Offline installation If the NVR is not connected to the Internet, an offline installation is available. Step 1: Download QSCM Lite from the QNAP Security website (http://www.qnapsecurity.com/download.asp). Step 2: Unzip the files...
Page 315 Step 4: Click "Install Manually" Step 5: Find the unzipped QSCM Lite, and click [Install]...
Page 316 Step 6: Click OK Step 7: The NVR will then install QSCM Lite...
Page 317 Step 8: Click OK Step 9: QSCM Lite will now be listed in My Apps, with the default Open status. QVR 5.0 is now a CMS server. If needed, QSCM Lite can be turned off to disable the CMS server function.
Page 318: Installation Reminders And Suggestions
11.2.3 Installation Reminders and Suggestions  QSCM Lite can only be installed to QNAP NVR with firmware version 5.0 or above.  When enabling QSCM Lite on QVR 5.0, you have 2 options: 1. Do not record camera footage to this server, and have it act as a pure CMS server.
Page 319 Step 2: Go to the App Center on the QVR 5.0 desktop. Or, the Main Menu of QVR 5.0 Step 3: Click on the QSCM Lite icon to go to the QSCM Lite login page...
Page 320 Step 4: The system will automatically redirect to the QSCM Lite login page, and you can log in by using the default username/password (admin/admin). Step 5: The first page you will see after logging into QSCM Lite is the live view page. Before you have configured QSCM Lite, no camera feedback will be displayed.
Page 321 Step 6: To configure QSCM Lite, go to the configuration page. Step 7: For how to configure QSCM Lite, please refer to Section 3.5 Configure CMS Client of the VioStor CMS user manual. Note:  VioStor CMS is a high-performance turnkey CMS solution. The CMS Server supports up to a maximum of 128 multi-server monitoring and management.
Page 322: Usability Reminder And Suggestions
QNAP VioStor NVR series and also supports a variety of brand-name IP cameras. For detailed VioStor CMS information, please refer to: http://www.qnapsecurity.com/pro_detail_featurecms.asp?p_id=273 11.3.2 Usability Reminder and Suggestions  If you have the server performing as both a CMS and NVR server simultaneously, it is strongly recommended to open just one live view page (either QVR 5.0 live...
Page 323 Number of monitors supported Maximum number of Unlimited client registration Multi-Server Centralized Monitoring Key Feature Enhancement and Management  The QSCM Lite client specification is mostly synchronized with the VioStor CMS client specification  The specification difference between the QSCM Lite client & VioStor CMS client is subject to change without prior notification.
Page 324: Chapter 12. Lcd Panel
Chapter 12. LCD Panel * This section is applicable to the NVR models with an LCD panel only. The NVR provides a handy LCD panel for users to perform the disk configuration and view the system information. When the NVR has started up, the server name and the IP address will be shown: N V R 5 F 4 D E 3 1 6 9 .
Page 325 For example, when five hard drives have been installed, the LCD panel shows: C o n f i s k s ? R A I → Press the ‘Select’ button to browse more options, e.g. RAID 6. Press the ‘Enter’ button and the following message shows. Press the ‘Select’ button to select ‘Yes’...
Page 326 View the system information by the LCD panel When the LCD panel shows the server name and the IP address, press the ‘Enter’ button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3.
Page 327 Physical disk In Physical disk, the following options are available: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard disk drive. s k : 1 T e m p : 5 0 °...
Page 328 System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : ° S y s T e m p : ° S y s F a n : 8 6 5 R P M Shut down Use this option to turn off the NVR.
Page 329 System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the ‘Enter’ button to view the message. Press the ‘Enter’ button again to view the next message. S y s t e m E r r o r ! C h e c k L o g s...
Page 330: Chapter 13. Troubleshooting
Chapter 13. Troubleshooting The monitoring screen did not display. Please check the following: a. Check if the ActiveX add-on has been installed when logging in the monitoring page of the NVR. Set the security level to ‘Medium’ or lower in Internet Options of the IE browser.
Page 331 The E-map cannot be displayed correctly. Please check the file format. The NVR supports E-map in JPEG only. I cannot find the NVR by the QNAP Finder. a. Check if the NVR has been turned on. b. Connect the local PC and the NVR to the same subnet.
Page 332 c. Install the latest version of Finder from www.qnapsecurity.com. d. Run Finder again to search for the NVR. Make sure all the firewall software on the computer have been turned off; or add the Finder to the list of allowed programs in the firewall. e.
Page 333: Appendix A Configuration Examples
Appendix A Configuration Examples Environment 1: The NVR, the IP camera, and the monitoring PC are all on the same network IP address 192.168.1.1 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103 In the example, add the IP cameras to the NVR by entering the IP addresses of the IP cameras.
Page 334 Environment 2: The NVR and the IP camera are installed behind the router, while the monitoring PC is located remotely IP address Mapped port on the router 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205...
Page 335 To allow a remote PC to connect to the NVR and the IP cameras, do the following: Step 1. Set up the port mapping (virtual server) on the router. From Forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:8003 192.168.1.103:80 Step 2.
Page 336 Environment 3: The NVR and the IP camera are all located remotely IP address 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103 In this example, add the IP camera to the NVR by adding its IP address to the ‘IP Address’...
Page 337 Environment 4: The NVR and the IP camera are installed behind the router IP address NVR 1 192.168.1.101 NVR 2 192.168.1.102 NVR 3 192.168.1.103 Router public IP 219.87.145.205 In the example, to allow a remote PC to connect to each NVR by FTP, do the following: Step 1.
Page 338: Technical Support
Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnapsecurity.com/onlinesupport.asp Facebook: https://www.facebook.com/nvr.qnap Forum: http://forum.qnapsecurity.com Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: +1-909-595-2782 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)
Page 339: Gnu General Public License
GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
Page 340 Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software.
Page 341 To ‘modify’ a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a ‘modified version’ of the earlier work or a work ‘based on’ the earlier work.
Page 342 the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form. A ‘Major Component’, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it.
Page 343 that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting Users' Legal Rights From Anti-Circumvention Law. No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or similar laws prohibiting or restricting...
Page 344 License and any conditions added under section 7. This requirement modifies the requirement in section 4 to ‘keep intact all notices’. c) You must license the entire work, as a whole, under this License to anyone who comes into possession of a copy. This License will therefore apply, along with any applicable section 7 additional terms, to the whole of the work, and all its parts, regardless of how they are packaged.
Page 345 noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. d) Convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge.
Page 346 use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
Page 347 a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; c) Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the original version;...
Page 348 However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation.
Page 349 under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License.
Page 350 other readily accessible means, then you must either (1) cause the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of this License, to extend the patent license to downstream recipients.
Page 351 obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program, the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program.
Page 352: Limitation Of Liability
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 16.

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Viostor Qvr

QNAP VIOSTOR NVR User Manual

Chapter 1. Introduction

Chapter 2. Install the NVR

Chapter 3. Use the NVR by Local Display

Chapter 4. QVR Basics and Desktop

Chapter 5. Remote Monitoring

Chapter 6. Play Video Files

Chapter 7. Surveillance Settings

Chapter 8. Backup & Expansion

Chapter 9. Control Panel

Chapter 10. QNAP Applications

Chapter 11. QNAP Surveillance Central Management (QSCM Lite)

Chapter 12. LCD Panel

Chapter 13. Troubleshooting

Appendix A Configuration Examples

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