QNAP QVP 1C Series User Manual
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QNAP QVP 1C Series User Manual

QNAP QVP 1C Series User Manual

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Document Version: 1
19/07/2023
QVP-x1C
QVP-21C
QVP-41C
User Guide

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Summary of Contents for QNAP QVP 1C Series

  • Page 1 QVP-x1C QVP-21C QVP-41C User Guide Document Version: 1 19/07/2023...

  • Page 2: Table Of Contents

    QVP-x1C User Guide Contents 1. Product Overview About the QVP-x1C..............................2 Hardware specifications............................2 Package contents...............................4 Components................................5 Front panel................................5 Rear panel................................6 Top panel................................7 Drive numbering..............................8 Safety information..............................8 Installation requirements............................10 Setting up the surveillance server......................... 10 2. Installation and Configuration Hardware installation..............................

  • Page 3: Product Overview

    Hardware specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
  • Page 4 QVP-x1C User Guide Component QVP-21C QVP-41C Drive bays 2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 6 Gbps The drive bays are backward compatible with SATA 3 Gbps drives. Drive compatibility 3.5-inch bays: • 3.5-inch SATA hard disk drives •...

  • Page 5: Package Contents

    QVP-x1C User Guide Component QVP-21C QVP-41C Net weight 1.57 kg (3.46 lbs) 2.21 kg (4.87 lbs) Others Power supply unit External 60W/65W Adapter, 100-240V External 90W Adapter, 100-240V AC, AC, 50/60 Hz 50/60 Hz System battery CR2032 lithium battery (3V, 220 mAh) Warning •...

  • Page 6: Components

    QVP-x1C User Guide Item Quantity Screws for 2.5-inch drives • QVP-21C: 6 • QVP-41C: 12 Screws for M.2 SSDs Quick Installation Guide (QIG) Components Front panel QVP-21C QVP-41C Product Overview...

  • Page 7: Rear Panel

    QVP-x1C User Guide Component Component System status and power LED M.2 SSD LEDs LAN LED Power button USB One Touch Copy LED USB One Touch Copy button Drive LEDs USB 3.2 Gen 2 One Touch Copy Type-A port Rear panel QVP-21C QVP-41C Component...

  • Page 8: Top Panel

    QVP-x1C User Guide Component Component HDMI 1.4b port 2 USB 2.0 Type-A port 2 2.5 Gigabit Ethernet port 1 (RJ45) USB 3.2 Gen 2 Type-A port 2.5 Gigabit Ethernet port 2 (RJ45) Power input 2.5 Gigabit Ethernet activity LED Kensington security slot Top panel QVP-21C QVP-41C...

  • Page 9: Drive Numbering

    QVP-x1C User Guide Drive numbering QVP-21C QVP-41C Safety information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
  • Page 10 QVP-x1C User Guide • To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. • Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components. Power •...

  • Page 11: Installation Requirements

    Hardware and peripherals • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. If installing QVP using Qfinder Pro, the following are also required: • Computer • Network cable • Qfinder Pro installer...
  • Page 12 QVP-x1C User Guide For a list of compatible drives, go to http://www.qnap.com/compatibility. 3. Power on the device. For details, see Front panel. 4. Connect the device to a computer or network. For details, see Connecting the device to a computer or network.

  • Page 13: Installation And Configuration

    QVP-x1C User Guide 2. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware installation This section provides information on installing drives. Drive installation QVP-x1C series devices are compatible with 3.5-inch SATA hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
  • Page 14 QVP-x1C User Guide Note The preinstalled drive trays come unlocked. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. Installation and Configuration...
  • Page 15 QVP-x1C User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws. 4. Load the tray into the bay. a.
  • Page 16 QVP-x1C User Guide b. Push the handle. c. Lock the tray. 5. Power on the device. Installing 3.5-inch hard drives on 3.5-inch trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. Installation and Configuration...
  • Page 17 QVP-x1C User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the device. 2.
  • Page 18 QVP-x1C User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 19 QVP-x1C User Guide d. Optional: Attach the screws to further secure the drive. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Installation and Configuration...
  • Page 20 QVP-x1C User Guide c. Lock the tray. 5. Power on the device. Installing M.2 solid-state drives The QVP-x1C has two M.2 SSD slots on the top panel. For details, see panel. Warning • Installing a drive deletes all data on the drive. Installation and Configuration...
  • Page 21 QVP-x1C User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
  • Page 22 QVP-x1C User Guide d. Slide the cover back. e. Lift the cover until it is completely detached from the chassis. 5. Install the M.2 SSD. a. Insert the M.2 SSD into the slot. b. Attach the screw. Installation and Configuration...
  • Page 23 QVP-x1C User Guide 6. Optional: Install an additional M.2 SSD. 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws on the rear panel. Installation and Configuration...

  • Page 24: Connecting The Device To A Computer Or Network

    QVP-x1C User Guide d. Place the device in its normal upright position. e. Slide each drive tray back into the device. 8. Connect all cables and external attachments. 9. Connect the power cord to the electrical outlet. 10. Power on the device. Connecting the device to a computer or network QVP-x1C series devices can be connected to a computer or local area network.
  • Page 25 Connecting the device to a computer Connecting QVP-x1C series devices to a QNAP NAS allows you to expand storage capacity and back up data to the NAS through Ethernet cable connections on the device. However, you must connect the QVP-x1C series device to a computer to configure device settings.

  • Page 26: Qvp Installation

    4. Locate the device in the list and then double-click the name or IP address. The QVP login screen appears. 5. Enter your QVP login information. 6. Click Log In. QVP installation QVP-x1C series devices use the QNAP QVP operating system. You can install QVP using any of the following methods. Method Description Requirements...
  • Page 27 ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the device follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP).

  • Page 28: Installing Qvp Using An Hdmi Connection

    QVP-x1C User Guide Installing QVP using an HDMI connection Warning Installing QVP deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the device. 2. Connect a USB keyboard to the device. 3.

  • Page 29: Basic Operations

    QVP-x1C User Guide 3. Basic Operations This chapter describes basic device operations. Audio alerts Duration Frequency Description Short beep (0.5 seconds) • The device is starting up. • When the reset button is pressed for 3 seconds, the device resets configuration. •...
  • Page 30 QVP-x1C User Guide System Status LED Status Description Flashes green and red • A drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
  • Page 31 QVP-x1C User Guide Status Description Green The drive is ready. No drive was detected. M.2 SSD LED Status Description Flashes red Data is being accessed, and during the process a drive read/write error occurred. A drive read/write error occurred. Flashes green Data is being accessed.

  • Page 32: Power Button

    Important • The default "admin" account is automatically enabled after the system reset. • To protect your device from brute force attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QVP, and then log in to QVP with another admin account.

  • Page 33: Usb One Touch Copy Button

    USB One Touch Copy button The USB One Touch Copy button allows you to copy data backups from a USB device to the QNAP device or from the QNAP device to a USB device. This feature supports incremental backups. The QNAP device only copies files that were modified or added after the last backup.

  • Page 34: Troubleshooting

    QVP-x1C User Guide 4. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to locate the device If Qfinder Pro is unable to locate the device during QVP installation, the drives or data may be faulty. 1. Power off the device. 2.

  • Page 35: Recovering Unintentionally Removed Healthy Drives

    RAID 5 ≥ 4 RAID 6 ≥ 4 (Must be an even RAID 10 One disk per subgroup fails. number) Support and other resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...

  • Page 36: Glossary Myqnapcloud

    QVP-x1C User Guide 5. Glossary myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link Qfinder Pro QNAP utility that lets you locate and access QNAP devices in your local area network Operating system dedicated for QNAP surveillance services Glossary...

  • Page 37: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.

  • Page 38: Gnu General Public License

    QVP-x1C User Guide Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU General Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 39 QVP-x1C User Guide “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations. To “modify”...
  • Page 40 QVP-x1C User Guide for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below.
  • Page 41 QVP-x1C User Guide a. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium customarily used for software interchange. b. Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by a written offer, valid for at least three years and valid for as long as you offer spare parts or customer support for that product model, to give anyone who possesses the object code either (1) a copy of the Corresponding Source for all the software in...
  • Page 42 QVP-x1C User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
  • Page 43 QVP-x1C User Guide your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation. Moreover, your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means, this is the first time you have received notice of violation of this License (for any work) from that copyright holder, and you cure the violation prior to 30 days after your receipt of the notice.
  • Page 44 QVP-x1C User Guide have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring conveyance of, a covered work, and grant a patent license to some of the parties receiving the covered work authorizing them to use, propagate, modify or convey a specific copy of the covered...

  • Page 45: Ce Notice

    QVP-x1C User Guide PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.

  • Page 46: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 47: Sj/T 11364-2006

    QVP-x1C User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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