Crash Replacement - Canyon Mountain bike Manual

108

CRASH REPLACEMENT

CRASH REPLACEMENT
In the event of an accident or severe crash, the high
forces exerted on the frame and the fork can lead to
structural failure during subsequent use. With our
Crash Replacement (CR) program we offer you the
opportunity to replace your damaged Canyon frame
at a greatly reduced cost. This offer is valid up to
three years after the date of purchase. You'll receive
the same or a similar frame (without add-on parts
such as seat post, front derailleur, rear shock or
stem) from our current product range.
The CR-service is limited to the original owner and
to damages that compromise the functionality of the
bike. We reserve the right to suspend this service if
we detect that the damage has been caused unrea-
sonably.
In order to claim the CR-service, please contact our
service hotline at +44 (0) 20 8501 2582.
For more details visit our website at www.canyon.com
Crash Replacement – Damaged Canyon frames are replaced at re-
duced prices
For more information about the use, read
i
chapter "Intended use".
PURE CYCLING
Canyon Bicycles GmbH / Karl-Tesche-Straße 12/ D-56073 Koblenz
Showroom - opening hours: Mon – Fri 10.00am – 7.00pm; Sat 9.00am – 6.00pm
Order and information hotline: +44 (0)20 8501 2582 / Order-fax: +49 (0)261 4040050 / E-Mail: info@canyon.com
Workshop hours: Mon – Fri 9.00am – 6.00pm; Sat 9.00am – 3.00pm
You will find us easily at Karl-Tesche-Strasse 12, Koblenz. Coming from
motorway junction A48, exit Koblenz Nord, follow the road B9 in direction
of Koblenz. On the Mosel Bridge filter to the second lane from the right
into the city roundabout.
Take the first exit in direction of Cochem. After approx. 1 km (0.6 miles)
turn right at the first traffic light.
109